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Reel or Post send as trigger

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  • July 14, 2026
  • 1 comment
  • 9 views

ZiadTariq

I am a clothing brand owner and recently clothing brands have been growing like crazy for this specific video type: “send me this reel and you might win a free hoodie” this makes a HUGE percentage of viewers to share that reel to the page it was posted on collecting possible leads and entries for in that case the “giveaway”, the only problem is manychats sees people sharing a reel with my account as the first dm and it shows up as unsupported content because it is not a text, which leads to no way of setting a trigger and leads to 0% of these people turning into leads, even though this is extremely simple, it is yet to be fixed.

 

I took my time and passion writing this so it would mean alot to make this happen and reach out to my small business clothing brand startup because i would love to get some manychat help:)

1 reply

cata_rendon
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  • Community Moderator
  • July 14, 2026

Hi ​@ZiadTariq you can activate an automation when someone shares your post or reel to their Instagram story, take into account that “The Instagram Share to DM trigger” activates only once per automation for each user. If the same user shares the same content again, the automation won’t trigger a second time. This limitation comes from Instagram’s API and applies across all tools using it. Here you can find a full guide on how to set it up: https://help.manychat.com/hc/en-us/articles/23431135317916-Share-to-DM-trigger#gallery-intro-6

Just select “User shares your Post or Reel as a Story” when crating the flow