I'm setting up automation for comments under the store's Instagram posts or Reels. Often, customers who shop via Instagram ask for product prices in the comments under posts. I set it up so that the AI agent sees this request, understands which post the product question was under—for example, “Price?” A common response is “I replied in Direct,” but the agent in Direct doesn’t know which post the comment was under, since the system files don’t provide a way to pass the post ID or even its URL. Please suggest a solution to this problem or add the necessary system files to pass this information to the agent in n8n.
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