Hello,
Since connecting my number via WhatsApp Coexistence, every incoming message gets automatically marked as "read" in WhatsApp Business App as soon as Manychat's automation processes and replies to it — even though I haven't opened the conversation myself. This makes it impossible to track which conversations a human still needs to review.
Other users have reported the same issue on the Manychat Community (e.g. "whatsapp coexistence- all messages are marked as read on the phone," Sept 2025, still unanswered).
Is there a setting or fix to prevent this, or can this be logged as a feature request?
Thanks,