Pleaes add a Phone call button in Features list, this will help customer to make a direct call to our representative
New
Add Phone Call Button
Phone button not count the clicks why?
+5Phone button not count the clicks why?
Hi
If your phone button is a URL button with a tel: link, that's likely why. Manychat's tracking parameter on those buttons breaks the tel: scheme, so clicks don't always register.
Workaround here: https://community.manychat.com/general-q-a-43/is-there-an-option-to-include-a-call-button-for-the-automated-response-2984
Let me know if that's not your setup.
Welcome to the Manychat Community!
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.