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✋ Question: Deleted Chatbot Automation (Messenger Ref URL) Automation Appears Under Widgets on the Contacts Tab I’m working on setting up the bots for my client and I noticed that whenever I was duplicating an automation that the widgets would appear under the “Contacts” tab when I had already deleted the copies of the automations.  Do you guys know if there’s a possibility for me to delete this? I don’t see a trash button beside it. I do hope it’s possible to remove it 😭  Thank you to everyone in advance for helping out an OC marketer 😫 Kind regards,bettdoesmarketing

How I send auto dms to custom users list on Instagram?

Starting your morning 5am prepare for 4 kids to go to school,do house chores,take care of your husband after that you must be prepared to start your day in the office come back at 2pm to fetch the kids from school and from the creche go back home to prepare for the supper it hectic but we are strong as women because we are coping each and everyday. 

FB AD trigger will not activate?

We have a “user mentions you in their story” trigger set to send a 10% discount code to thank them for tagging us. I have it selected to send “once per 24 hours” if they tag us (some people tag us multiple times). It is sending them the message + code multiple times. Thanks in advance for the help! BTW - I have refreshed Instagram and Facebook permissions. 

If my client doesn’t have access to the Instagram Broadcast is that because they never applied for the beta (and it’s too late to do so as I’ve seen they’re pausing the beta?). Wondering why I don’t see the option to have them join it when I am building a message.

El agente escribe el mensaje y el bot repite el mensaje, a esto lo ve el usuario del chat o es un error que solo vemos nosotros los agentes??

Hi everyone! New here, but I’ve been working on building out my first lead qual flow, which basically takes responses from my FB Ads, and asks them a series of questions to qualify them. I’ve attached my screenshot here of my current flow, but I’m not sure how to set up the ability to collect all their answers and save it to their record in ManyChat so I can integrate with my CRM. I have a series of questions and at the end I ask for their name, email and phone number. What would I put in the flow to save all their answers once they’re done with it? 

Tengo algunas cuentas comerciales en Meta, pero Manychat no reconoce la correcta. ¿Cómo puedo proceder para  conectar la correcta?Muchas graciasI have some comercial accounts on Meta, But Manychat doesn't recognize the right one.. How can I proceed to get it?Thank you

Since last night, manychat has not sent the message to Direct. He counts the shot, but nothing arrives.

Hi all,I have a question that hopefully can be answered by someone!I want to save my first outbound message to something like a custom field, so I can use it in my automations. But currently I can't seem to find a way to do this. I can only save the responses from a user as a custom field but not my first outbound message. If you have any solutions, possible solutions or ideas I would love to know!Kind regards,Lars

So, just like few other users here - trying to upgrade to Pro, tried 3 different cards, and getting same error message: “Something went wrong with your card”@Gustavo Boregio, @Raquel C maybe you can take a look?I created ticket #23710, but it seems like no one is available to help me resolve this issue.P.S. No, I’m not from India.

Hey all! I'm very stuck. My IG automations aren't working. I've refreshed permissions a million times too. I can't figure out what's wrong. People are getting a message that is empty in their inbox. Please help! Nicole

Hi. I'm jumping on a setter .role . After logging in my account and connecting to my Facebook and Instagram, the Live Seat link I'm sent is not working. This means I cannot get into the client's channel. What I'm I doing wrong? Can someone please help 

Hi!Do you have any resseler program?¿Tienen algún programa para Distribuidores?Thanks,Mauricio B

Hola a todos! Espero puedan ayudarme. soy nueva en manychat, y toda la semana mi automatizacion estaba corriendo bien. Pero ayer me di cuenta que no le estaba llegando a la gente un mensaje que tiene el BOTÓN con el link de compra. Es decir la automatizacion envia todos los mensajes, menos ese que tiene el enlace a la pagina de pagos. y no sé que pasa, porque venia funcionando muy bien. Agradezco puedan ayudarme

Há algumas semanas que criei uma automatização. Utilizei ela sem nenhum problema durante bastante tempo, até impulsionei o post. Porém essa atomatização não está mais entregando as mensagens a quem solicita quando comenta nesse post. Algumas vezes a pessoa recebe a resposta automática, mas não o material no direct. Não sei qual seria o motivo disso. Outras automatizações testadas estão funcionando normalmente e também já tentei colocar outra automatização com o mesmo texto nesse post e igualmente quem comenta a palavra-chave não recebe na dm.

Manychat DM and Comment automations were working fine since the last 2 months, but suddenly they have stopped?? Please help. Have tried troubleshooting as told by the manychat chatbot, but no success. Do we have any solution for this please.

Buenas, hemos hecho una automatización que envia un enlace a un webinar y funciona todo correctamente, contesta que ha enviado el dm, pero el mensaje al DM que les llega no se ve, sale el pantallazo que adjunto. He actualizado permisos y he hecho todo lo que dice manychat y nada. Sabéis cómo solucionarlo? Gracias  

Hace poco he descubierto con un cliente que el chatbot está funcionando solo para dispositivos con iOS, mientras que si escribes un DM con un telefono Android no le responde ¿a alguien le ha pasado o/y sabe como solucionarlo? 

A minha automação não está funcionando, ontem estava funcionando perfeitamente hoje não está mais, já apaguei o fluxo fiz denovo, já desconectei Instagram e conectei denovo e ainda não funciona nada

Bonjour,Depuis hier soir, plus aucune automatisation ne fonctionne… pendant 24h il y avait bien une réponse par commentaire si le clietn écrivait le mot clé, puis cela n’envoyait pas de lien par message. Aujourd’hui plus rien ne marche, alors que toutes les automations sont bien en vert, active. Rien du tout, si je reponds le mot clé, rien ne se passe… cela fait 5h que je suis dessus, personne d’instagram ou de manychat ne peut me répondre  

I have created a professional Instagram account and need to change the current connected one, can I delete and add or is there another way?

On the older version of Manychat there was no need for a trigger event to start the Welcome Message.After pressing ‘Get Started’ you could select the Welcome Message as the ‘Start’ of the automation. With the new version of  Manychat you seem to have to first ‘trigger’ an event. How do I set the welcome automation without a trigger event, and if I have to use a trigger, which trigger should it be to start the Welcome Message after the ‘Get Started’ button is pressed which is performed as part of the ‘Greeting Text’?

Hi guys i have many connections within the Irish real estate market and none of them use many chat. I would like to show them a video demonstrating the user experience using many chat tool to filter leads and extract and segment user information and also the popwer of the growth tool. Is the any examples that can i show and use asa selling tool ?