This year, we have seen some of the most exciting product updates on Manychat. You have submitted some of these on our Ideas page, and your feedback matters a lot to us!

So, we invited our Product Marketing team to pick and share their favorite product releases this year with us. And here’s our top product updates of 2024 

The holidays are hectic, but automation doesn’t have to be. Manychat AI comes with improved personalization tools, in-depth onboarding and holiday-ready templates to help you get started. Save time while capturing every lead and start 2025 strong with 20% off Manychat AI — available now for a limited time!  Get your discount

Quick Automations is a powerful tool for Instagram creators looking to set up effective automations that maximize engagement within Instagram's 24-hour messaging rule. Use QA to build popular flows — such as asking followers to engage further, collecting emails, gathering phone numbers, and following up with additional offers — within just a few clicks. Try it out

We’ve got 20 revamped Instagram templates that make automating DMs, comments, lives and stories a breeze. We heard you: templates now come with clearer instructions, easy-to-follow visuals, and localized content (available in English, Spanish, and Portuguese). Sell products in DMs, grow your followers, capture leads effortlessly, and much more! Take me to Templates

We’ve got a host of new WhatsApp improvements. Use Ice Breakers to make initial interactions even smoother; enable pre-set clickable question buttons at the start of your conversations. URL links are now trackable for better analytics, and you can easily create new contact cards by saving phone numbers.  Read more

Comment automations now work if you boost a Post or Reel on Instagram! This means you can create seamless Instagram Post and Reel automation within Manychat, and then boost these posts directly within the Instagram app.  Learn more

Harness the full power of Meta ad targeting by connecting the Conversions API (CAPI) to your Manychat account. This allows Meta to use your ad engagement data to figure out exactly who to target your ads to. Bottom line: Same advertising spend, wayyyy better leads. Connect CAPI today – it’s a no-brainer. Ditch the data overload

🙌 You asked, we delivered: Your top 3 most fiercely requested features

• Import contacts: Building your audience is crucial, and we’re here to help you manage those conversations across WhatsApp, Telegram, SMS, and email.
• Record voice messages using Live Chat: No need to jump between mobile and desktop. Communicate instantly on whichever app works best for you. 
• Instagram stats: To show you how hard Manychat is working for you (and how awesome your automations are), we’ve revamped the Manychat homepage stats. Time to  celebrate – and then replicate – your successes!