Ask and troubleshoot

Tested the automation for the first time yesterday. Trigger word was working. I had sent out one link.Got some other comments that were not the trigger word.However, can’t seem to receive any more comments now - both trigger & regular comments.I’ve removed the permissions from manychat and it’s fine now. What went wrong?

Hello, I have this problem on my Instagram, when someone comments on the reels, only the beginning of the message appears and the rest of the text does not appear, I have already updated Instagram Permissions and it still does not return to normal.This problem arose from yesterday to today and before that the textwas always sent complete

I’m wondering how I can pass a utm tags to ManyChat if a user subscribed to the bot from a link that contains such utm tags.Any input would be highly appreciated.

Hello,I am new to manychat and am trying to create an automation for instagram comments.  I would like to have it set up as this.  Someone enters (KEY WORD), I ask for email and opt it, they give it, it sends my lead magnet (which is a link in canva) to the email submitted.I’m sure there is a simple way to do this but I am so confused!  Thanks for your help!

Hello everyone,I'm having trouble integrating the Messenger Sales Kit for Shopify with ManyChat. The app requests a "License Key of Shopify," which I cannot find. I've searched everywhere in Shopify and ManyChat documentation but no luck.Moreover, I couldn't find any contact email or support information to reach out for help.Has anyone else faced this issue? How did you resolve it? Any tips or alternative support contacts would be greatly appreciated. Thank you!Best regards,Boss Phatchara 

hi! how do i edit what access manychats has to my facebook account? I initially limited what it had access too and which accounts but then it turned everything on and I don’t know how to change it.

Im already connect Stripe with my bank accountand $1 payment succesfullBut when i try pay pro versionits not work “Eror payment with my bank account”anyone can help me ?Specialy from Indonesia

Hey, I want to run a simple activity (a simple test) where the person asks for a message from the bot, ChatGPT provides a message.Then, the person answers a Sean Ellis and justifies it.Everything is working well… except for the external link where it calls Chatgpt. Eu queria fazer uma integração com o Chagpt. Tudo está funcionando, exceto a integração.Aqui estão as imagens, e não sei onde está o problema. Nem o básico de uma simples query está rolando.No teste parece dar retorno do ID e da Key. Desde já agradeço muito, realmente estou travado aqui e o trial “contando”… :O image 1 https://ibb.co/0MHbm4pimage 2 https://ibb.co/k4c81Zvimage 3 https://ibb.co/n00p2GQ

So I’ve created a somewhat sarcastic post, and the keyword for my free community is “F off” I just need to know if I’ll need to use a different more “acceptable” keyword or if that will be ok.

When I try to connect my ig with manychat this error is showing that you've already connected a fb page with this instgram but in my Instagram there is no page showing, what should I do I've tried every possible way to connect manychat but nothing work.

Boa tarde pessoal, seguinte estou com um problema bem sério na minha automação, na hora que o lead deixa o seu contato para entrar em contato, o robô manda multiplas vezes. como eu posso resolver este erro?

Hello dears. Anyone has expaples how to AI Assistant work with your customers in IG or different chat. How good is it responde?Thank you

Buenas noches querida comunida, espero se encuentre bien todos!! Me llego un mensaje de Manychat el dia de hoy donde me informa quie mi cuenta de instagram se desvinculo de Manychat y me dan unos pasos para actulizarla, realizo los pasos y me sale un mesnaje que indica que no tengo los permisos suficientes para recargar la cuenta. Actualmente estoy con el plan PRO. Alguien me podria guiar para solucionar este inconveniente.

O Manychat tem um gatilho de comentários ao vivo para o Facebook?

Does manychat have a Facebook Live Comments Trigger?

From a few hours ago, audio files are not sent in automation

Hello friends, I made my chatbot for Instagram, but the audios don't work.I had put them all in mp3 and then I was forced to put them all in wav and it still didn't work.Does anyone know what could be happening?Thanks.

i want to send template message to groups in whatsapp is this possible?

Hola Tengo un problema, ya hicimos un flow con trigger de ads pero en Facebook ads no me sale Manychat como app para seleccionar el flow y tampoco encuentro forma de sacar el json de Manychat Alguien le ha pasado?

Already created Facebook Ads Automation active, but doesn't appear on Ad manager as template. Already UPdated permissions but when I create a new Ads, only can see Bot Welcome and Default template message to edit. Still cannot see the name of my Facebook Ads automation created and active in Many chat

Hello. I have an issue with Manychat. Every month my Manychat stops working for couple of days. Now it’s not working for almost 2 weeks even though it’s been paid. Please help. 

My automation is not working at all.Even when I do an Instagram preview and enter the 3 numbers it still doesn’t work.Can someone please help me. Thanks

Hello! I am making a connection with voiceflow and manychat for a WhatsApp bot and in the chat it does not show me the voiceflow options buttons. Any solution?

Hello friends,I have a problem with automation with comments on reels.The user is commenting on the keyword, but manychat is not always delivering it. There are times when he delivers, and often he is not delivering the content in the DM.How could I solve this problem?

I set up the trigger to respond to comments on my Manychat account.I would understand if it didn't work at all, but 10 comments come in and Manychat responds to 1 of them.Why does this problem occur? How can I solve it?