Ask and troubleshoot

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Hello! I cannot use the full functionality of your service. I tried to link your service to the albato service, but errors occurred during integration. Take a look at what ALBATO said and help me solve the issue, please.:Hello, Dear Client please check this feedback from the dev team:We checked our connection and request but everything is correct on our end therefore we need to check with the Manychat support team, Can you kindly ask to contact them as it will help us to get a faster response instead of us contacting them as a third partyHere is what our devs found:We are trying to make a REST API request to create a subscriber. The request itself is POST https://api.manychat.com/fb/subscriber/createSubscriberRequest body{"phone": "+79003513032","has_opt_in_sms": true,"consent_phrase": "http://volshebstvotkani.ru/opt?tfc_sort[631714925]=created%3Adesc&tfc_storepartuid[631714925]=Муслин+2+слоя&tfc_div=%3A%3A%3A#rec631714925"}And we get the errorHTTP/2 400{{ "status": "error","me

Hi there, I'm interested in Manychat AI but my question is if works in spanish language or only in english?greetings 

Alguém consegue me ajudar a resolver isso? Estou iniciando agora.. Quando clico no botão (canto inferior esquerdo) aparece aquela mensagem de erro no Instagram (canto superior direito) 

When my ManyChat direct message is sent on IG, and you click the link it’s not working. However, when I copy and paste that exact link into my browser it does work. Any ideas to trouble shoot?

hice toda la instalacion de nuevo y aun asi no abre las automatizaciones en telegram alguien que sepa como solucionarlo?

Actualmente estoy haciendo una automatización conectada de Website-Manychat, al hacer el envío de mi data los input normales llegan OK, pero mis custom fields llegan vacíosAsí se está mandando la información             $data = [                'first_name' => $first_name,                'last_name' => $last_name,                'phone' => $phone,                'whatsapp_phone' => $whatsapp_phone,                'email' => $email,                'gender' => $gender,                'has_opt_in_sms' => true,                'has_opt_in_email' => true,                'consent_phrase' => 'Acepto recibir mensajes',                'tags' => [['id' => 0, 'name' => 'API - Mayan Monkey']],                'custom_fields' => [                    ['id' => 'cuf_11284503', 'value' => 'Mayan Monkey Cancun'],//Locacion                    ['id' => 'cuf_11284504', 'value' => $startnew],//Check in                    ['id' => 'cuf_11284505', 'value' =&

When I create an audio block in my Telegram stream and save the project, it changes the audio block to a file block, thus changing the conversation view in practice as well.Previously this wasn't happening and I've already tried uploading the file in different formats such as: .mp3, .wav, .m4a etc.Could anyone help me with this issue?Block before saving the flow  Block after saving the flow 

Why is it i cant set automation to my boost post? Any article regarding this?Here’s the screenshot.  Always something went wrong.

Hi Team,I am creating a feedback survey through a whatsapp chatbot. The questions would have a list of options(list menu) and the users could select only from the listed options. What is the process to extract these responses?

Soy nueva aqui y en ManyChat, hace meses mande la solicitud para conectar mi Facebook y ya no le di seguimiento ahorita que intento conectarla me dice que la solicitud ya se envió, pero no puedo revisar  en donde esta para poder conectar mi Facebook con ManyChat entonces es el único canal que me falte, ya busque por todos lados y nadaAYUDAAAA POR FAVOR

Hi, I ran a recent comment to dm sequence and a ton of followers are saying they're getting  blank message. One in particular I asked them to screenshot from their view. How can this be resolved?On our end it says it was sent correctly. This is quite frustrating. I have over 3k people that this link was sent over too.

I have a flow that follow some rules, but when user send a text message and do not click on a button, the flow start again… how to avoid this?

Mi cuenta de Instagram ya está vinculada con mi cuenta de facebook, las dos son de empresa, el problema es que cuando inicio sesión en manychat solamente entra mi cuenta de facebook y no detecta mi cuenta de Instagram, ya la intenté vincular en many chat pero sigue sin detectarla, qué puedo hacer?

Estoy tratando de hacer un Broadcast pero no me sale la opción de difusión masiva en el menú izquierdo de many chat. 

I am unable to connect Stack AI and ManyChat and IG I have followed one or two tutorials on YouTube but they do not appear to work. The videos where shot around 8 months ago so I am not sure if it is something that has changed in the mean time. Idea is that the chatbot built in Stack AI simply works through ManyChat. I have setup custom fields and amended the External Requests Header, Body and Response but still no use. I can see some of the messages getting back to Stack AI but the error {{cuf_11269645}} sometimes has appeared, Right now it just looks like on the IG account, no response is being sent back to me. Please help.

How to Set Up Zapier Automation Between Google Sheets and Manychat for Subscriber Updates?I'm trying to create a Zapier automation between Google Sheets, where customers are regularly updated, and Manychat. I want every time I update the table in Google Sheets with a new customer, the information will also be updated in Manychat. At the moment, the automation is stuck in Zapier because I can't get it to work, and something is likely wrong. I haven't found any tutorial or explanation on this topic. Has anyone done this before and can explain how to set up the automation in Zapier?  

Hi, how long will the free subscription be available for Ukrainian users?

I'm trying to understand something about AI StepI put a very specific trigger that only if a customer asks about our products will activate the AI ​​Step.But in practice, every message that is received activates the AI ​​Step and the AI ​​answers in my place.I couldn't understand what I did wrong, but how do I solve it so that only if they ask questions about specific topics, they will get the answer from the AI?thank you! 

After I registered to use the free plan my whatsapp Business contact number was harmed being blocked and I'm sure it was after registering here on manychat, I'm from Brazil and my whatsapp contact and calls to talk is +55 13 99114-3703

I want to be able to create an automatic dm reply but with the manychat bot in a groupchat. However, groupchats do not show up in the live chat list so when dms are sent via a groupchat nothing happens. Is there anyway to get manychat to recognize groupchats as a dm so that automatic responses can be sent in the groupchat similar to how it replies to dms.

Many chat me cobró 3 veces la factura y no hay un contacto de soporte no los recomiendo 

Hello..do many chat has a feature for automatic replying to story pools? I want a feature which when I make a poll in the story any one who contribute in the poll ,get a message in DM?

Após assinar o Manychat, percebi que as automações não estão funcionando. No sistema, elas aparecem como ativas, mas não enviam mensagens para que as pessoas comentem nas publicações. . Alguém pode me ajudar?

I’d like to ask a question in my flow, for example, ‘How old is George Clooney?’ and only send them users to a certain path of the flow if they give the correct numerical answer (63)And possibly show a ‘Try Again’ message if incorrect answer is givenIs this possible?