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Hi, There is live chat sync issue on website, on mobile app, it works fine but on web it doesn’t sync well and I see only old contact chat. Tried clearing cache and cookies and reset permission but nothing works, can you please help. 

Hello. I set up a chatbot in the Telegram channel and did everything necessary. It is working. I have a question: if I need to add or change the text, will the updates be reflected for those who have already entered the chatbot but have not yet received the new text, considering there is a smart delay in place?

Hi, I have a Facebook page integrated with ManyChat where I already connected one WhatsApp number, but I am looking to know if it’s possible to add a second WhatsApp Number. I am running job post advertising on Facebook for one of my pages, and I have now two recruiters.  So, I want to know the best way to work this out, whether I should add a second WhatsApp numbers, or both recruiters can use the same WhatsApp number already integrated

Hola! sabéis si existe la opción de eliminar el mensaje final que incluye manychat en las cuentas gratuítas “Automation powered by @Manychat 🐙”Gracias!

Hello people, good afternoon. I'm new to Manychat and I'm having problems with my first automation. I've already done all the automation development and it works fine, but when I publish it I can't get the trigger to be enabled. Therefore, the automation doesn't work. Where could this problem come from? Maybe it's from the Facebook Ads Manager. Here in Manychat I've already tried everything I found, from the button that doesn't respond to me and browsing through different parts, but I couldn't figure it out. Who knows how to solve this? Thank you very much.

Ola minha conta do WhatsApp foi restrita e bloqueada e não posso mais usar, o saldo que tenho em outra carteira como faço para transferir para outra conta  

team any  way i can send WhatsApp to  a subscriber from Excel i tried many way all fail  also from other  like batch file  @echo offsetlocal enabledelayedexpansionREM Set your ManyChat API keyset API_KEY=559135:6f1bf95ac1ceda72d7REM Set the ManyChat API endpointset API_URL=https://api.manychat.com/fb/sending/sendContentREM List of subscriber IDs and messagesset subscribers[0].id=1195263093set subscribers[0].message=Hello from ManyChat 1!set subscribers[1].id=1195263093set subscribers[1].message=Hello from ManyChat 2!set subscribers[2].id=1122334455set subscribers[2].message=This is a test message.set subscribers[3].id=2233445566set subscribers[3].message=Another test message.REM Loop through the list of subscribersfor /L %%i in (0, 1, 3) do (    set "SUBSCRIBER_ID=!subscribers[%%i].id!"    set "MESSAGE=!subscribers[%%i].message!"        REM Create a JSON payload    set "PAYLOAD={\"subscriber_id\": \"!SUBSCRIBER_ID!\",\"content\": {\"messages\": [{\"type\": \"text\", \"text\": \"!MESSAG

I have an automation set up to sens a message on instagram when a certain word written in the comments. It stopped working and I have tried to make a new one, same thing - people comment and nothing is sent. I have no idea why!! Any clues or tips?

I set up and automation and used the limit of words they allow us but when someone on instagram gets my message it comes up with only a little and then … they can’t even click to read the full message. How do I change this? 

Pessoal sou novo então não sei se estou errando em algo. Quando eu atribuo um Campo de usuario para aparecer na mensagem ele buga e aparece um código. To achando que o Campo de usuário ta bugado na minha conta. Eu teste o Fluxo dentro do Whatsapp e tambem aconteceu isso. Era para aparecer o Sabor da Pizza que eu escolhi no fluxo,Alguem pode me ajudar?Mto obrigado!​​​​​​​

  Can someone please help me understand why my automation won’t start?I made the flow, imported the customers and then tagged them but it didn’t work.I did the other way around but the result is the same. Is there something im missing? or I need to check something? 

Já fiz a automação várias vezes! Não cosigo ativar a automação! Não vejo onde o posso fazer.

I set up an automation where people DM a trigger word and enter their email. Where do I get the list of emails I have collected through this feature?!

translated: I now keep trying to use the check function to request a start via a message with the check number, but I don't get a response from the system/Original:ich versuche jetzt immer wieder über die Funktion überprüfen über eine Nachricht mit der Prüfnummer einen Start abzufragen aber bekomme keine Antwort vom System  

Olá pessoal,eu estou tentando conectar uma conta de WhatsApp no ManyChat.Mas qnd eu chego na parte de colocar o meu Portfólio Empresarial e eu escolho o portfólio que já existe no meu Meta Business Suite, eu encontro o seguinte erro:GraphQL server responded with error %s: %s %sAlguém sabe como corregir isso?Obrigada,Camilla

Oi pessoal,alguém sabe com funciona a aprovação da Meta para mensagens do WhatsApp?Eu estou com o meu número de WhatsApp conectado no ManyChat e quero enviar um ‘broadcast’.Tive que primeiro mandar um modelo de mensagem para aprovação. Em outros casos recebi a aprovação imediatamente mas dessa vez já se passaram horas e nada ainda.Eu sei que pode levar até 24 horas mas daí fiquei curiosa pra saber como funciona o processo.Essa aprovação é um processo mecânico ou tem um estágio onde uma pessoa faz a verificação também?Porque é tão rápido algumas vezes e tão demorado em outros momentos?Se alguém souber e tiver videos/artigos pra compartilhar a esse respeito por favor me mandem aqui.Obrigada,Camilla

Hi everyone,I’m using WhatsApp at the moment here on ManyChat and I’m wondering how the Meta approval of templates work.You can sometimes send a template for approval and have it approved in just a few minutes, other times it can take hours or a whole day. Does anyone know how this works and why that is?Is this machine/AI reviewed sometimes and human reviewed other times?Why does a message get approved in instants while others take so long?If anyone knows or has any videos/articles to share about it please send them over!Thank you,Camilla

Ребят помогите не могу активировать тригер с комментами, когда навожусь на ползунок включения выхогдит, чтобы настроить триггер откройте автоматизацию// Guys, help me, I can’t activate the trigger with comments, when I hover over the enable slider it will come out to configure the trigger, open automation 

Hi. Not sure if there is an answer to this out there, but so far I have failed to find it. My apologies if I missed it. If you set up Manychat to trigger the automation on all of your posts… Will it also: Trigger the response when you post in a group as your page, and… Will it trigger the response if you share a post from your FB page to a group?Thanx

ao tentar ativar o gatilho, recebo o seguinte erro:"se voce quiser responder a um comentario e uma publicacao ou reeel, marque esta mensagem como "resposta ao comentario"Mas nao aparece nada para resolve-lo, o que fazer?

Criei um post com uma palavra chave que não estava configurada como gatilho na automação. Recebi 4 comentários com essa palavra antes de perceber o problema e corrigir. Minha dúvida é: consigo iniciar a automação para esses comentários anteriores?

Hi, i’ve been running instagram ads in meta suite. I’ve setup the keyword trigger automation, however the “messenger ads” just show “send a message”.it’s triggers messages without the messageHowever, i’ve set this up on instagram to have the button that has “the keyword”, however it doesn't show.Am i doing something wrong or is there a better way to get people from instagram ads into the manychat flow. I’ve put in ‘get code” and short text, but this doesn’t appearAnyone know the issue?

My Many Chat account run k automation proper working but i use booking a call button and link booking calendar attaced look like “https://www.coreglobalcredit.com/booking” and then same time 1 another message send look like “Book a Call: https://www.coreglobalcredit.com/booking If you are interested in our 4 Day Deletion Hack ebook click here: https://www.coreglobalcredit.com/ebook”please check my this workflow name “3 favorite credit dispute letters New Worflow” and let me know.

Hello, I need the WITHHOLDING TAX DECLARATION for Manychat for the accountant. Can you tell me where to find it?

Hi GuysWhy can I not open my messenger? I have opened a new account and, I’m trying to use it, but  the messenger does not oppen, I have removed it, and connected again, the result is the same. When I click Open Messenger (se picture) nothing occurs: what could be the problem??