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Trigger is not functioning properly and is not indicating a problem. 

I noticed some of my accounts gets the ?mcp_token parameter added automatically and other don’t I want to know why is that and how can I disable or enable at my will o manually this parameter  I know this is a toke from manychat to track website visitors but I do not understand why some of my accounts have this and others dont Thanks for your help

tengo una duda o problema, como puedo hacer que manychat mande las respuesta correspondiente de la automatizacion de un reels pero cuando el comentario ya esta hecho y aun no he conectado ese reels.osea el video ya fue comentado por alguien pero no le llego nada porque aun no estaba conectado con manychat, pero luego al crear la automatizacion de ese reels no manda nada, como podría solucionarlo 

Hi all,  I have an issue….. It appears my “quick reply” buttons are not showing on Android phones. So when I say “click the button for more” etc, there is no button to click! Anyone else experienced this and if so how to get around it?  Nice one.

I have an instagram message sequence that when someone sends me a message should trigger for messages, story comments or posts but non are working why?

i saw others youtuber that there are broadcast function on their dashboard but mine doesnt, i dont know why, and im using free trail now.

Hi Guys!, I want to have a condition that works as the following: If someone replied to the message (within a time period of a few seconds) it would go to message AIf someone did not reply in that time period, it will send message B

how to find the IP of the WhatsApp manychat bot

I just made my first Manychat account and connected my Instagram. But it appears to be connected to a different IG account. I want my business account to be connected, but it’s connected to my personal IG account. How can I fix this?

Alguém sabe resolver quando as automações estão enviando apenas a primeira linha da mensagem no direct? Envia uma resposta cortada. Não aparece o restante da mensagem. 

Hello, I have 2 doubts.The first is that I need ManyChat to respond differently depending on the word in a post. That is, in post 1 send an image by typing "b" and send another image by typing the word "b". The detail is that I have 23 words. The other route is to start the conversation with a keyword and in the chat respond with a keyword with an image. Where can I read about it and how can I develop this.

Issue and Request for Assistance Issue:When users enter an invalid response four times, the automation incorrectly moves to the next question.Request:I need help setting up the automation so that after the fifth or sixth invalid response, it tells the user to try again later or restart the survey, instead of moving forward. Flow SummaryObjective:Triggered by a Facebook ad, the automation asks customers to answer three questions to earn an exclusive discount.Flow:Welcome Message: Introduces the survey and prompts users to start. Survey Questions: Question 1: Prompts with quick replies. No Response Handling: Reminders sent at 2-hour intervals, up to four reminders. Fourth reminder ends the session and reroutes to the beginning. Question 2 & 3: Follow the same structure. Invalid Response Handling: Users have 3 attempts to enter a valid response (choosing from quick reply options, doesn't allow custom text input. On the 4th invalid attempt, it currently moves to the next que

So right now I have a bunch of old leads that I want to recontact and mass DM  I’m trying to figure out how to do so  Does anyone know what automation to set up? I set up an automation where it runs when a new tag is applied but when I apply a new tag to the old contacts it doesn’t send the automation through 

Meta issue: Some messages that contain buttons may appear cropped on the Instagram app.

Boa noite!Alguém sabe me dizer se os fluxos para transmissões ao vivo (de whatsapp) estão desabilitados?Eu já fiz a transmissão antes, enviano uma mensagem com modelo aprovado e incluindo um fluxo e funcionou.Mas hoje não consigo enviar.Primeiro eu tentei diuplicar a campanha anterior e enviar, mas foi apenas a primeira mensagem, todo o fluxo seguinte não funcionou.Depois criei tudo do zero, achando que iria, mas também não foi enviado o fluxo. Foi enviada somente a primeira mensagem (modelo aprovado).Alguém pode me ajudar com urgÊncia? Estou no meio de um lançamento… obrigada! 

Hola cuando alguien me contacta por mensaje directo a instagram recibe los mensajes con el texto cortado como ven en el adjunto, y en el flujo de Many Chat esta bien, me ayudan porfas? 

tento conectar a conta do instagram e aparece isso 

Problema de visualização, com automações recentes, no direct do instagram mostra as automações cortadas com apenas a primeira frase do texto, que deveria ser mostrado corretamente. Mas no Live Chat, mostra que o conteúdo foi enviado normalmente, mas a visualização no direct não mostra a mesma coisa do Live Chat, mostra cortada. Como resolver? Estou com esse problema a + de uma semana. Já atualizer permissões, já desconectei e mesmo assim não funciona. Quando vai fazer pergunta dá esse outro bug ai. E o problema é sempre de visualização. No direct mostra a primeira frase e no live chat mostra como se tivesse enviado normal. Que bug é esse?

Is there a way to add exceptions to my Instagram auto-reply? It's frustrating that it sends messages to people I'm already chatting with, despite having marked the 24-hour window. How can this issue be resolved, if possible?

Hi how can I delete a message that was accidentally sent out to the wrong person? Anyone can help? 

Has anyone ever had it so when your automated messages sent to your followers that it doesn’t send the full message? Mines only setting a couple words and then has… With no access to get more information and then just has the link.

i have a pro account in manychat,also am maintaining multiple client pages in instagram,with my pro account can i use the automations in all my insta profiles or only one profile ?in such case,should i need to purchase pro for every single insta profile ? pls help me with a solution

My manychat automation is up and running but only part of the message shows on Instagram with … at the end. There are only the first 4 words showing. Screenshot to illustrate. You cannot click on the message to show more - this is all the receiver is seeing! How do I fix this???? 

Hi there! I'm currently running an automation that sends people a download link after they interact with my Instagram Ad.It's working great for 95% of people, which get to the last message with the download link and when clicked, are redirected to an external website. But, 5% of people are not being redirected, instead they are getting an automatic message saying "Get updates" or it's translated version depending on the UI language option (attached a french example) which is not even present in any of our steps. I don't know why or where this is coming from. Have you ever had an issue like this? 

Hello I’m currently having trouble where the automation DM is not being sent with the trigger word. I have a PRO account and not sure why this problem is happening. It was easy before to set up. Also having the problem of the whole message not showing in the text. Along with this caution sign that Keeps showing . If anybody has a solution throat would be great cause I’m paying for the service. :(