Skip to main content

Be inspired

Be inspired by tips, tricks and real-life examples of how to excel with Manychat.

152 Topics
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
[Spanish Webinar] ¿Quieres aprender a dominar las ventas por WhatsApp?

​@Trilce Jirón Garro  pasó de dirigir el negocio familiar en Costa Rica a liderar el marketing digital en LATAM. Cofundó La Repa de Sueños y, con Manychat, aumentó sus ventas en un 35 %.🤑 Hoy forma a miles de personas y dirige una agencia con más de 100 cuentas activas. ¡Conoce su historia abajo!🗓️ El 10 de junio, Trilce nos acompañará para enseñarte cómo crear un embudo de ventas con Manychat que convierte leads de Facebook, Instagram y TikTok, y los dirige a WhatsApp para cerrar ventas. Regístrate ahora👇 💬 ¿Tienes alguna pregunta sobre la automatización en WhatsApp? Déjala en los comentarios para que pueda ser respondida en vivo durante la sesión.   La historia de Trilce con Manychat ¿Cómo usas Manychat ahora?Trilce: Actualmente utilizo Manychat para automatizar las interacciones con los clientes en WhatsApp, TikTok e Instagram. Mediante la implementación de chatbots con inteligencia artificial, gestionamos eficazmente las consultas iniciales, realizamos seguimientos oportunos y

41113
migagu
Kruno
KrunoUp-and-Comer
asked in Manychat tips and tricks
User sistem fields/ sistem fileds

 Hi ManyChat Community,I'm facing an issue with Custom Fields in ManyChat. Previously, we had "Custom Fields" where I could set a condition with a Custom Field, an Operation, and a Value (e.g., Custom Field + Operation + Value). Now, it seems to have changed to "User Custom Field" with only Tag and Value options, and I can no longer set specific conditions like before.I need this functionality for a quiz where I calculate scores based on user answers. I want to sum up the responses and store the final score in a Custom Field. Additionally, I collect user data (e.g., name) before the quiz starts, and I need to export the quiz results, including the score, to Google Sheets under the same name as the user who completed the quiz.1. How can I restore or replicate the old Custom Field setup (Custom Field + Operation + Value) to sum quiz answers?2. What's the best way to export the quiz score and user data (e.g., name) to Google Sheets, ensuring the score is linked to the correct user?Any hel

41
Gustavo Boregio
Kruno
KrunoUp-and-Comer
asked in Manychat tips and tricks
🛠️ QUESTION: DeepSeek/ChatGPT integration – how to handle multi-question conversations in ManyChat?

Hi everyone!I’m trying to set up an AI chatbot in ManyChat that uses ChatGPT (or DeepSeek) via the official integration, following the instructions from this article:🔗 https://help.manychat.com/hc/en-us/articles/14281251371164-ChatGPT-integrationThe problem is that the workflow doesn’t support multi-turn conversations properly. Here's exactly what I'm trying to achieve and where it's failing:🎯 What I want: ✅ The bot asks the user to type a question ✅ Sends it to ChatGPT (or DeepSeek) and returns the answer ✅ Saves the entire conversation ✅ Repeats this loop until the user types “end” or “stop” ✅ After that, exports the full conversation + user contact info to Google Sheets (or another tool) ❌ The issue:Following the official guide, the bot only responds to one message and then stops.If I try to loop it back to the original question block, it either loses context or breaks the flow.There’s no clear way to combine multi-step Q&A + end conversation + export in a clean and wo

172
Kruno
Karina Sadikova
Karina Sadikova
asked in Manychat tips and tricks
bot

👋Добрый день!В инстаграм рассылки можно отправлять только тем пользователя, которые взаимодействовали с вашим директом в течении 24х часов, если прошло более 24х часов - отправлять автоматические сообщения пользователю, к сожалению, нельзя.Рассылки можно отправлять всем доступным клиентам, или только тем из них, у кого есть определённый тег, например, который был получен внутри автоматизации. Можно ли сделать  это в вашей программе ? Можете отправить подбробную инструкцию если это возможно сделать в вашей программе  English translation: 👋Good day!In Instagram, newsletters can only be sent to those users who interacted with your direct within 24 hours. If more than 24 hours have passed, unfortunately, you cannot send automatic messages to the user.Mailings can be sent to all available clients, or only to those who have a specific tag, for example, which was received within the automation. Is it possible to do this in your program? Can you send detailed instructions if this is possible

111
rodrigo_silvano
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
[Grabación 🎥] ¿Listo para vender más por WhatsApp? Sigue aprendiendo con Trilce

¡La pasamos increíble en la Masterclass de WhatsApp con Trilce!Tuvimos una sesión llena de consejos para ayudarte a tener éxito en WhatsApp y aumentar tus conversiones.Aún queda mucho por aprender, y no queremos que te quedes a mitad del camino. Por eso, el próximo mes tendremos una segunda sesión.¡Ya puedes registrarte aquí!👇 Mientras tanto, mira la grabación y déjanos tus preguntas aquí abajo para que Trilce las responda en la próxima sesión.  ¡Nos vemos pronto! 🤗 

7573
Ana Díaz
sarahgav.social
Manychat Team Member
sarahgav.socialManychat Team Member
published in Manychat tips and tricks
Create an Instagram Quiz That Sells for You!

Did you know you can build a QUIZ inside your Instagram DMs?In this mini tutorial, David walks you through how to use Manychat to build an Instagram quiz funnel that qualifies your leads automatically!You’ll learn how to use our “Qualify with a Quiz” template to engage your audience, score their answers, and segment them for better offers. Have you built an IG Quiz yet? Let me know what you think in the comments!    

160
sarahgav.social
Manychat Team Member
Joren Wouters
Joren WoutersChat Genius
asked in Manychat tips and tricks
🚨 How This Running Coach Got 2,603 Leads from a 6-Page Ebook

Hey Manychat Community!This running coach got 2,603 leads from a 6-page ebook. And she didn’t use ads. She didn’t build a website. She did it all… inside the Instagram DMs.In this video, I’ll show you exactly how the funnel works, what the conversion numbers were, and how you can build the same setup with Manychat.You can watch it here: Please let me know what you think in the comments 👇

110
Joren Wouters
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
[Webinar Recording] Manychat Advanced: Master your flow

Hey there!A huge thank you to everyone who joined us for the follow-up to Manychat Basics—our Manychat Advanced session with ​@Gustavo Boregio!We loved having you with us (again, as for many of you, this wasn’t your first community event!) and I hope you left with deeper insights and ways to optimize your existing flows. 📹 Here’s the event recording: And if you missed our Manychat Basics session or want a quick refresher: We’ll be back next month with more exciting events—stay tuned!🤗 Got a topic you'd love to see featured in a future session? Drop your ideas—we’re listening!👂

571
ErickaDevette
Joren Wouters
Joren WoutersChat Genius
posted in Manychat tips and tricks
How to Set Up Manychat for Instagram in 2025

Hey Manychat Community!In my new video, I show how to set up ManyChat for Instagram in 2025.Because most people are using Manychat wrong.I’ve personally used it to generate thousands of leads and sales for big Instagram accounts like Awakening with Brian, Julia Fratichelli and Shruti Pangtey.And today, I will walk you through exactly how to set it up so that you can start collecting leads and make money from your DMs.We’re going to do in just two simple steps:First, we will set up your Manychat account — the right way Then, we will build your first DM Automation to start generating leads from InstagramYou can watch it here: Please let me know what you think in the comments 👇

812
Joren Wouters
Jesus V
Jesus VUp-and-Comer
posted in Manychat tips and tricks
¿Usas Manychat y quieres captar más correos desde Instagram de forma automática?

Saludos Comunidad!!Hace poco grabé un video donde muestro cómo automatizo la entrega de un lead magnet y capturo el email del lead directamente en Instagram usando Manychat con Google sheet, este es mi primer video acerca de Manychat.Además, enseño cómo crear un flujo de seguimiento básico para nutrir y abrir la conversación con nuestro posible cliente, todo desde el mismo flujo. Ideal si estás creciendo con contenido orgánico o quieres generar leads sin depender de los ads.En el video te muestro:✅ Cómo captar correos con un simple mensaje automático✅ Cómo entregar tu lead magnet en segundos✅ Cómo automatizar el seguimiento para abrir conversaciones a ventasCualquier feedback es Bienvenido, un abrazo!

110
Jesus V
sarahgav.social
Manychat Team Member
sarahgav.socialManychat Team Member
published in Manychat tips and tricks
What Happens AFTER Going Viral? (The Negative Effects)

Hey Manychat Community!If “going viral” is your main goal….you need to watch this 😅In this episode of Just Send It, we unpack the hidden downsides of virality, and advice for creators feeling overwhelmed after a viral moment.Take a listen and let me know what you think! 👀  

81
Raquel C
Manychat Team Member
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
posted in Chatter Matters by Manychat
💬 Live Q&A: Manychat Advanced with Gustavo

Hello everyone! 👋During today’s event, Manychat Advanced, we invite all attendees to leave their questions as a comment in this thread.Some of these questions will be answered LIVE by ​@Gustavo Boregio, and others will be answered here by our amazing Manychat Support team. This is your chance to get answers from the experts! Drop your question below right now! 👇

23632
Yeraldin Zambrano
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
[Webinar] Need help to master advanced flows? Ask your questions here!

​@Gustavo Boregio is back on June 25 for a Manychat Advanced session -  the second episode of these series. If you attended Manychat Basics, and are ready for the next step, this session is for you! We’ll take a deep dive into the workflows that power high-performing results. Whether you're looking to optimize your existing flows, personalize communication at scale, or discover new ways to drive conversions. Register here 👇  🙋‍♂️ Have a question about your flows? Drop it below for a chance to have it answered live during the session!Be sure to include as many details as possible (while keeping any personal information private), so Gustavo can give you a personalized response! 

1368
Tincho
cata_rendon
cata_rendonMessage Musketeer
posted in Manychat tips and tricks
Manychat AI + real emotion: has this ever happened to you?

Can a Manychat chatbot make someone cry? (in a good way) 💙 I’d love to share this story that really moves me—because we made it happen thanks to Manychat’s AI tools.Our client, G.Martell (the largest music university in Latin America), wanted something special to celebrate Father’s Day.So we created “Martellín”: a digital composer powered by AI that helped students and leads write personalized musical verses for their dads—inside a Manychat flow.Here’s what we achieved:📈 Best campaign of 2025 so far: engagement grew by 67.5%💬 The messages were beautiful and deeply emotional😭 Some users told us their dads cried with joyIt was a beautiful experience that reminded us: when AI is used with intention, it doesn’t just automate—it connects.Thanks to Manychat for helping us build something that truly touched hearts.Have you ever seen your Manychat flows spark real emotion too? I’d love to hear your stories. 👇

70
cata_rendon
Joren Wouters
Joren WoutersChat Genius
posted in Manychat tips and tricks
You’re Getting Likes But No Sales? Here’s Why (Most Creators Are Broke)

Hey Manychat Community,If you’re getting tons of likes, comments, and DMs, but no sales… this is 100% for you.I’ve helped dozens of content creators turn strangers into customers. One client turned a 6-page ebook into 2,500 leads, without a landing page.I will break down the 3 biggest mistakes creators make, and how to start getting paid for the content you're already making.By the end of this video, you’ll know exactly why your content isn’t converting, and how to fix it.You can watch it here:  Please let me know what you think in the comments 👇

130
Joren Wouters
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
[Webinar Recording] Manychat Basics: All you need to know

Thank you so much to everyone who joined the Manychat Basics session!It was such a joy to have you with us, and we hope you walked away with a better understanding of how to get started and make the most of Manychat.If you couldn’t make it live (or just want to rewatch your favorite parts), don’t worry—we’ve got you covered!   🚀 Coming Up Next: Manychat Advanced We’re excited to keep learning together! Next month, ​@Gustavo Boregio is coming back for a special Manychat Advanced session on June 25. This event is designed for those of you ready to go beyond the basics and unlock even more potential with automation, segmentation, and smart strategies.Register for the session here:  🙋  Drop your favourite pieces of advice from Gustavo in the comments below! (We know it’s hard to choose just one 😊)

8162
Raquel C
Manychat Team Member
Anastasiia Ardashova
Manychat Team Member
Anastasiia ArdashovaManychat Team Member
published in Manychat tips and tricks
How do you promote your keyword campaigns?

Hey Manychat Community!When you're running a campaign with a keyword trigger, do you promote it in just one place, or do you prefer to use the same keyword across multiple triggers to reach more people?🤔We’d love to understand how you approach campaign promotion! Vote in the poll and share your thoughts in the comments. Your input will help us refine automations creation to better fit your needs.Thanks for your feedback — it truly helps shape the future of Manychat! 💙 🚀

3071
Santatra
Gustavo Boregio
Gustavo BoregioManychat Community Moderator
posted in Manychat tips and tricks
⏸️ Pausar Automatizaciones: Cómo y por qué lo usamos ✅

¿Sabías que ahora podés pausar todas las automatizaciones en Manychat con una sola acción? 🛑Esta función permite frenar flujos cuando:✅ El usuario pide atención humana✅ Querés evitar respuestas automáticas con ciertos perfiles✅ Detectás loops entre inteligencias artificialesUna mejora simple, pero poderosa.👉 Mirá el video con el paso a paso:¿Ya la probaste? Contá cómo la usás vos 👇

240
Gustavo Boregio
Joren Wouters
Joren WoutersChat Genius
posted in Manychat tips and tricks
🚨 STOP! Watch This If You Use Instagram DM Automation

If you’re using Instagram DM automation—or planning to—you need to watch this.Because most people have no idea that there are actual rules you need to follow.If you break them, Instagram might block your account.So in this video, I will show you what the rules are and how you can keep your account safe.You can watch it here:  Please let me know what you think in the comments 👇

170
Joren Wouters
Gustavo Boregio
Gustavo BoregioManychat Community Moderator
posted in Manychat tips and tricks
Process images, audios and videos in WhatsApp with AI 🤖

🚨 Big Update: You can now process images, audios and videos in WhatsApp (yes, finally!)We’ve been waiting for this for a while… and it’s finally here.Manychat now gives you access to media file URLs when a user sends an image, video or audio on WhatsApp — even out of the blue (default reply style).That means:👉 You can now process those files with AI.👉 You don’t need to manually review inboxes anymore.👉 You can fully automate things that were impossible before.We’ve already tested this with GPT:🖼️ Detect objects in images💳 Identify credit card brands💻 Spot devices, screens, contracts, and more🎧 Transcribe audios using Make + OpenAIThis is a game-changer for WhatsApp, especially since users love to send voice notes and random photos instead of typing 😅Anyone already testing it? I’d love to hear your use cases 👇!-->

23910
Gustavo Boregio
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
posted in Chatter Matters by Manychat
💬 Q&A en Vivo: Masterclass de WhatsApp con Trilce

Hola a todos! Durante el evento de hoy, Masterclass de ventas por WhatsApp con Manychat & Trilce, invitamos a todos los asistentes a dejar sus preguntas como comentario en este hilo.Algunas de estas preguntas serán respondidas EN VIVO por ​@Trilce Jirón Garro, y otras serán contestadas aquí por nuestro increíble equipo de Soporte de Manychat. ¡Esta es tu oportunidad de recibir respuestas de los expertos! ¡Deja tu pregunta abajo ahora mismo! 👇

35638
Trilce Jirón Garro
Gustavo Boregio
Gustavo BoregioManychat Community Moderator
posted in Manychat tips and tricks
Coexistencia en WhatsApp y Manychat: la función que estábamos esperando (¡y que por fin llegó!)

“Quiero automatizar pero no quiero perder mi WhatsApp Business.”—Todo dueño de negocio en algún momento de su vida. Buenas noticias: ¡esa excusa se acabó! Meta y Manychat lanzaron una funcionalidad poderosa y práctica . Se llama Coexistencia y permite conectar tu número de WhatsApp a Manychat sin tener que apagar ni desinstalar la app de WhatsApp Business.¿Qué significa esto?✔️ Vas a poder automatizar la atención al cliente con todo el poder de Manychat: IA, respuestas automáticas, recolección de datos...✔️ Y al mismo tiempo, vas a poder seguir usando tu app de WhatsApp Business como siempre. Sin perder contactos, sin romper nada.¿Dónde está el truco?En serio, no hay. Solo hay un par de limitaciones menores: no se pueden editar mensajes una vez enviados, se pierden algunas funciones como la localización en vivo y los mensajes de visualización única, y las listas de difusión ahora son reemplazadas por envíos masivos con plantillas (sí, pagos).Pero para un negocio que ya está funcionando

25313
Henry Farias
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Manychat tips and tricks
From the Manychat community: How to use Manychat with Instagram

We’re loving all the content the Manychat community is creating across platforms – and we want to spotlight it!Recently, we came across an awesome Instagram setup guide from Stephanie Long on YouTube, and we just HAD to share it with you.In her video, Stephanie walks you through every step of setting up Instagram automation with Manychat – and trust us, you’ll be surprised how easy and fast it is to set up automated DMs when someone comments on your post 👏📺 Watch Stephanie’s full video here: If you're just getting started, videos like this are gold 🌟 – what's helped you the most when learning Manychat? Share with us bellow! ​​​​​​

470
Raquel C
Manychat Team Member
Gustavo Boregio
Gustavo BoregioManychat Community Moderator
posted in Manychat tips and tricks
"¡Mi Manychat no funciona!" > Acá te explico cómo hago para encontrar problemas y solucionarlos!

¿Tenés un flujo que no responde? 🤯En este paso a paso explico cómo detectar errores en Manychat:✅ Testear conexión✅ Crear flujo base✅ Identificar interferencias✅ Qué enviarle al soporte técnico👉 Video completo con el método probado:Yá te pasó? Cuál es tu proceso para encontrar soluciones? 🔄 

250
Gustavo Boregio
Joren Wouters
Joren WoutersChat Genius
posted in Manychat tips and tricks
How to Pause All Automations in Manychat (New 2025 Feature)

Hey Manychat Community!Manychat just released a new feature that lets you pause all automations with one click.And in this video, I will show you exactly how to use it.You’ll learn:Where to find this feature in Manychat How to use it together with the Live Chat And when you should — and shouldn’t use this feature for your Manychat accountYou can watch it here: Please let me know what you think in the comments 👇

252
Joren Wouters
Community Terms & ConditionsCookie settings