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    Manychat Ideation Guidelines

    Hi Manychat Community! The ideation section was specifically designed for Manychat users to share their ideas and feature requests for improv...

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    775 Ideas

    erickkahlke
    erickkahlkeUp-and-comer

    Delete NotesClosed

    Being able to delete notes

    3
    Vlad Penev
    Forum|Forum|1 year ago
    victorbank
    victorbankUp-and-comer

    FLUXO PARA MENSAGENS DE ANUNCIOS DO META VOLTADO PARA O WHATSAPPNew

    Sugiro melhora os fluxos do whatsapp, para clientes que iniciam conversas atraves de anuncios do META, pois o MANYCHAT, ja nao esta reconhecendo essas mensagens, e o fluxo não inicia.

    0
    victorbank
    Forum|Forum|1 year ago
    mespallardo
    mespallardoUp-and-comer

    Customizable VariablesNew

    I noticed Variables are not customizable and my team needed that feature for our company, I am planning to switch to ManyChat full time for our communication, however, this feature for templates is not available and this is what we needed the most for our customers. 

    3
    Gustavo Boregio
    Forum|Forum|1 year ago
    H8 Digital
    H8 DigitalUp-and-comer

    Feature Request: International Phone Number ValidationNew

    Dear ManyChat Team,I hope this message finds you well.I am writing to request a new feature that would greatly enhance the user experience and functionality of ManyChat. Currently, when users input their phone numbers, many fail to provide them in the correct international format. This leads to challenges in ensuring accurate communication, especially for businesses that rely on global customer interactions.We kindly ask you to consider adding a field specifically for phone numbers that includes automatic validation for the international format (E.164). Ideally, this feature would:Validate if the number includes the correct country code and follows the international phone format. Provide an error message or prompt users to correct the input if the format is invalid. Optionally auto-format the number if the country is already known.This would save time and effort while ensuring that the phone numbers collected are accurate and usable for messaging and integrations.We appreciate your continuous efforts to improve ManyChat and look forward to hearing from you regarding this suggestion.Thank you for your attention and support.Best regards,

    0
    H8 Digital
    Forum|Forum|1 year ago
    Benny_Santana
    Benny_SantanaUp-and-comer

    Invoice PDF added to MailNew

    Hey guys,I want to push this idea, cause I think a lot of people can save time and money when this is done. We are an agency with multiple accounts and only getting hundreds of mails, where we have to download every invoice manually. Especially when you use invoice tools that automatically crawls the PDFs from the e-mails you are getting.Thank you in advance 

    1
    Cleonice
    Forum|Forum|1 year ago
    Storypals
    StorypalsUp-and-comer

    Ability to trigger changing the theme of the chatNew

    I have been using ManyChat only to deliver messages or link to people but gamify things which drives a lot more engagement. Recently I ran a quest with story automation and wanted to give them with full experience. I used audios, videos, but I feel like changing the chat theme with would help a lot more! It can be easy and customised templates as well. Hope to get this feature soon. 

    0
    Storypals
    Forum|Forum|1 year ago
    victoriapearson
    victoriapearsonUp-and-comer

    Manychat Automation for TiktokClosed

    It’d be nice if Manychat could be used for Tiktok and other social media platforms besides Instagram. Specifically, the key word comment to DM automation. 

    2
    PATRICK PIETRO
    Forum|Forum|1 year ago
    PATRICK PIETRO
    PATRICK PIETROUp-and-comer

    Tradução do chat automático par aoutras linguasNew

    Quando o cliente entra para falar no chat ao vivo, que seja feita a tradução automática para a lingua que quisermos. 

    0
    PATRICK PIETRO
    Forum|Forum|1 year ago
    Elliottw33
    Elliottw33Up-and-comer

    Bulk Uploading KeywordsNew

    Be able to upload a number of keywords for one automation rather than manually entering them. 

    0
    Elliottw33
    Forum|Forum|1 year ago
    Raquel Portales
    Raquel PortalesUp-and-comer

    Integration with MailingBossNew

    I need this integration to subscribe my leads into my Mailingboss lists, it would be easier to automate all the sequences without using Zapier or similar. 

    0
    Raquel Portales
    Forum|Forum|1 year ago
    countryroadssourdough
    countryroadssourdoughUp-and-comer

    Bring back next post automationNew

    Bring back the option to select next post for comment automation. I’m so annoyed this was removed. I used this feature every single day..

    1
    Fabio Gaulke
    Forum|Forum|1 year ago
    Elaine
    ElaineUp-and-comer

    automação rápidaNew

    Meu manychat agora está com uma automação rápida que não me permite gerar 3 links que  é o que tenho direito pela minha conta pró. Muito difícil de mexer nela. Isso aconteceu com vocês? Conseguiram resolver. Não consigo resolver o meu

    0
    Elaine
    Forum|Forum|1 year ago
    oequinta
    oequintaUp-and-comer

    Live chat must-havesNew

    The live chat to be 100% functional must have the following: 1. Be able to view and send Stickers.2. Reply to individual messages3. When a chat is started from an advertisement, you must be able to see which advertisement started the chat.4. It should be possible to see the history of the chat with the customer (at least 30 days).5. The automatic answers previously configured from meta are not reflected in live chat.6. Improve the usability of the predefined answers (it is very complicated to type / and then select the label, it should be possible to type the command /example and fill automatically with the text).7. To be able to have predefined answers with attached images.8 . To be able to see the locations sent by the client. 

    1
    PATRICK PIETRO
    Forum|Forum|1 year ago
    PATRICK PIETRO
    PATRICK PIETROUp-and-comer

    Recurso de resposta a uma mensagem especificaNew

    Quando o cliente envia várias mensagens e eu gostaria de responder uma especifica como é feito no whatsapp. Seria muito Útil. 

    0
    PATRICK PIETRO
    Forum|Forum|1 year ago
    Ash4u
    Ash4uUp-and-comer

    Message needs to have important folder or important marksNew

    Can you add on message that we receive as important or non important, or that we can make a folder for chats which can be important without loosing a costumers which can be after 1k message lost in the messages. and sometimes manychat does not work or i dont  receive message but receive it on fb messanger.hope you will fix this bugg.

    0
    Ash4u
    Forum|Forum|1 year ago
    rickmacari
    rickmacariUp-and-comer

    Ability to edit any contact fieldNew

    Hello, when we request, our leads give us the wrong format number for the WhatsApp number and we can´t fix it because there is no option for that. Or sometimes is the email address We need this ASAP to fix this problem.My suggestion to fix this is simple: add the option to edit every contact information field

    1
    William Attaway
    Forum|Forum|1 year ago
    alfredoc
    alfredocSmooth talker

    Save conversation filtersClosed

    While going through a lot of conversations it is useful to filter by tags. As the number of contacts grows and you get more experience with your data you’ll always filter by certain fields.This becomes especially critical as you start enriching the contacts with additional fields to better understand how customers flow through the funnel.It would be great show have at least 5 saved filters to quickly jump among different criteria. 

    4
    Raquel C
    Forum|Forum|1 year ago
    K
    KIA MotorsUp-and-comer

    Request to add Call buttonNew

    Dear Many Chat Team, i am a pro user of your account, and we are working as a auto authorized dealer. End of the conversation we want if the customer want to call us then he click’s on call action button and he directly call us to our button.I saw previous videos where you can offer but now you have not.I request you to please add this is action step. 

    2
    K
    Forum|Forum|1 year ago
    baliinteriors
    baliinteriorsUp-and-comer

    different log in methodNew

    I don’t want to have manychat connected to my personal google account or my personal facebook account. How can we have a loog in where someone can manage this without having my personal log in details. So a simple password connection like all other websites would make me feel a lot calmer.

    0
    baliinteriors
    Forum|Forum|1 year ago
    nevvol
    nevvolUp-and-comer

    Enabling Dyanimic Content on Whatsapp and InstagramNew

    Since both Whatsapp and Instagram on Manychat support uploading an audio message manually, Manychat shouldn’t be able to face any api obstacles in iplementing this feature with dynamic content blocks. Can we have this feature added soon?

    0
    nevvol
    Forum|Forum|1 year ago
    W
    william_ecUp-and-comer

    Only assigned teams can access their contacts: Limit Contacts Menu AccessNew

    For large companies with multiple locations, it is essential to have the option to restrict contact access or establish permission levels so that only team member "i" can view the contacts assigned to "i," while "j" can access only those assigned to "j."Currently, team member "i" can also view the contacts of "j," which hinders the work of large companies that require teams to be focused exclusively on their own contacts, especially to ensure information privacy.I would like to suggest the implementation of this feature, where a contact is visible only to the member it is directly assigned to or to their respective team.

    0
    W
    Forum|Forum|1 year ago
    Rabe
    RabeUp-and-comer

    Action: Push Notify in AppNew

    There is an action for sending a message via email. I hate emails; no one likes emails. There’s the ManyChat app, so why isn't there an action for a push notification directly in the app?

    0
    Rabe
    Forum|Forum|1 year ago
    patbhakta
    patbhaktaUp-and-comer

    Using your own AINew

    I like the OpenAI integration, it’s great however using the same architecture it’d be great to use other LLM’s like Claude, Grok and others. I also host my own AI that is trained on my own data and it uses API similar to OpenAI. having chatbots like OpenAI is prone to abuse, hallucination and prompt hacking, this leads to insane cost if not controlled.If this is available or on the roadmap I’m an automatic enterprise level customer. 

    2
    kunalpatankar
    Forum|Forum|1 year ago
    alfredoc
    alfredocSmooth talker

    Show the WhatsApp avatars/icons in live conversations 😊🖼New

    Manychat doesn’t show WhatsApp user icons. Why is this important? This will improve the navigability through a large number of contacts. It will make using the chat way friendlier as some users’ default names are a bunch of icons or even a period 😅. It would be great to put a face to a number as real estate agents have to meet their customers in real life. It gets awkward when the customer notices that the agent isn't able to easily recognize them. as they assume you have seen their avatar.   

    0
    alfredoc
    Forum|Forum|1 year ago
    Gosia
    GosiaSmooth talker

    Is it possible to disable the live chat option?New

    I create automations in my clients' accounts, but some of them don't want me to have access to their live chat. Is it possible to disable the live chat option for users with the admin or editor role? 

    0
    Gosia
    Forum|Forum|1 year ago

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