Ask and troubleshoot

Lançamos na semana passada, durante nosso webinar, um desafio a todos da comunidades de usuários brasileiros da Manychat.O Websummit Rio é um maiores eventos de tecnologia e inovação do mundo. É lá que vamos anunciar a chegada da operação da Manychat no Brasil. E adoraremos ter você conosco. O evento acontece entre os dias 15 e 18 de abril, no Rio de Janeiro. Se você quer participar do Websummit Rio, visitar o stand da Manychat e conhecer vários membros do nosso time, participe via esse Typeform. Veja os termos abaixo:_________ Termos do Desafio da Comunidade Manychat x Web Summit RioParticipe do Desafio da Comunidade Manychat e tenha a chance de ganhar um convite exclusivo para a

Perhaps one of you has an answer for me.    In the contacts I see that 75 contacts have been added to a sequence by a comment, but when I click on the contacts, only 20 are displayed.  Can anyone tell me why this is?     Thank you very much

Hi! I took a trial subscription for 14 days for $ 0, but in the description of the subscription below there is a bill for $ 25, it turns out that you will need to pay for the subscription? Thanks for the answer!

I have followed the instructions to connect with chatgpt, but when I make the flow to obtain information from a question with chatgpt it does not respond and the only thing that comes out is the following {{cuf_10753275}}, what does it mean?

Hi, Our account is well under the 1,000 contact threshold on the Free Account, but the app will not let me activate a new automation.  I am setting it up the same way I did the first few that published with no problem.Responding to a specific IG post or reel. 3 random responses. 1 button/link to the appropriate URL. It allows me to save this trigger, but then when I hit “set live” it disables the trigger. When I try to activate it, it gives me the notice that the widget can’t be used on a free account. We have less than 50 contacts as we just started to implement ManyChat last week.  Insights appreciated. Thank you!  

Boa noite, quando tento conectar mnha conta do Facebook só acha uma página que não é a que eu quero conectar. Pois tenho 11 páginas criadas e diz essa mensagem porém só aparece uma para eu conectar. E também não consigo conectar minha conta do Instagram, diz que não tem nenhuma conta para mostrar. Já fiz tudo que pede pra fazer na página do Manychat porém não consigo . Alguém pode me ajudar por favor ?

i want to know what happens if i use Delete Contact Action in manychatis it deleting the user from my instagram?or its just deleting the user from my manychat contacts and has nothing to do with my instagram account?any side effects by deleting contacts in manychat? 

Hello everyone.I'm having trouble connecting Manychat to my Instagram account. I think I must have done something wrong, now whenever I click on my account to add to Manychat, the following response appears: "Your request has been sent. please ask owner of Manychat account with this page to approve your request”.The thing is, no field for approval appears within Manychat. I have already created, deleted, and created a Manychat account again, but it persists. No problem with Facebook Page, just with Instagram. Does anyone know what I can do?!-->

Hello, I wonder if anyone has gone through this. I have a client's Instagram account that was previously connected to another Manychat account. They unsubscribed the Instagram account so that I can connect it to my Manychat account. I already made the connection, the instagram account shows up as connected in the option that says. Choose an Instagram account you want to connect to Manychat. However, it does not appear in the list of accounts for me to be able to choose it and start working with it. I have updated the accounts, refreshed again and connected all my accounts from Facebook and nothing happens. does anyone know how I can fix this problem?

¿POR QUE  NO ME APARECEN TODAS LAS PUBLICACIONES DE MI INSTAGRAM QUE DESEO AUTOMATIZAR?

¿POR QUE EN MANY CHAT NO APARECEN LAS PUBLICACIONES QUE DESEO AUTOMATIZAR?

¡Hola! Tengo un chat con Voiceflow y quiero conectarlo con Whatsapp Busines a través de ManyChat, el tema es que tengo que conectar 9 números que son las sedes del negocio, lo que quiero saber es si puedo conectar los 9 números a la misma cuenta de Many Chat y si el plan de 15 USD funciona para este caso.Gracias por cualquier ayuda!

I have 4 accounts and one of them, my main account, doesn't have the DM auto-send and auto-reply features working. I watched the troubleshooting video provided by Manichat and deleted cookies, but it didn't work. I understand if the automation doesn't work for all accounts, but I don't understand why only the main account doesn't work. It's been weeks and still no resolution. Please help me

I’m using automation with Facebook Messenger and get triggered when receive a keyword (response with keyword button). It always show some code like “ACT::3b0c021f34d03b4477e59f045afd1d45”, “ACT::71f598dfd2dbf5844d6572d70f511807”. How can I fix this not to show. 

Olá pessoal, Me chamo Cleyton. Trabalho com automações do Manychat para Infoprodutores e empresas e tenho vários templates disponiveis para venda. Quem tiver interesse tenho esses templates logo abaixo 👇🏼1 - Prospecção de clientes de tráfego pago no automático 2 - Captação de Leads3 - Templates de Lançamentos4 - Template de venda de produtos Low Ticket no perpétuo 5 - Venda de assinaturas no perpétuo6 - Templates de E-commerces7 - Templates de Clinica Estetica e Odontologica8 - Template de Imobiliaria9 - Template de Venda de E-book no Perpetuo10 - Template de Venda de EncapsuladosMando todos esses templates em um documento com os links

No começo da automação o Manychat fica marcando o seu perfil como resolver isto?

Hello guys! New to this great world of chatbots! So I am starting some pilots on chatbots and I have a possible job around the corner but I have an important question related to the Meta Business Verification process: So I asked chatgpt, read lots of forums and also saw lots of videos but I can’t seem to find an answer as to WHO needs to have the Meta Business Verification if I am going to be an “agency” that creates the bot and manages the marketing HSM, etc. of other clients.  I understand that my agency needs to have the Meta Business Verification, but does my client needs that too? My client already has a Facebook page, IG and will have a Whatsapp number that will have each a similar chatbot but I will create and manage them. Do they need the Meta Verification? What are the workarounds if they also need to have it?  

My onboarding-Process runs. My Daily business to. At some Time i came back to Manychat and would like make the next steps for onboarding. But: The number was inside Manychat…I doesnt know the next steps. What ca i Do?Many ThanksChristiane from Germany 

팔로워와 팔로워가 아닌 사람에게 DM을 보낼 때구체적으로 팔로워가 아닌 사람에게 DM을 보낼 때 약 15개의 메시지가 전송됩니다.왜 그럴까요?  

Hi, Manychat Community!I just wondering, is there any way i could get the full conversations between me and the users via Manychat API? or any other way possible? Thanks!

Bir otomasyon yaptım ve müşteriye anahtar kelimeyi içeren metin gönderiyor ancak resim göndermiyor. URL'yi aldım ama işe yaramadı, nasıl yapabilirim?

new user- Trying to find a way to get links sent to my IG followers.  I’ve linked my account, but it says I have to upgrade to do this. great but where???  I don’t see a place to actually pay to get this service. any advice? 

Hi! I bought a ManyChat number to use on WhastApp Bussines automation but now I bought a new SIM here in Brazil to make the same automation. So my problem is, when I start the connection with Meta, ManyChat only show me a option to use the line that I bought before and don’t let me set another number to start the connection with Meta. Can someone help me?

hi guysit s my frist time with manychat .could you help me please ; i m unable to see the flows section 

Bom dia Comunidade do Manychat.Estou tentando iniciar esta automacao e nao funciona, tanto seja por DM Privada ou com palavra em imagens ou reels. Alguem me