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    Manychat Ideation Guidelines

    Hi Manychat Community! The ideation section was specifically designed for Manychat users to share their ideas and feature requests for improv...

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    777 Ideas

    brulagioia
    brulagioiaUp-and-comer

    Admit empty message On Free keyword input when the user don't send the correct responseNew

    I have a bot that on some moment I ask the user to send me an image. If the user writes eg “Ok!”, the bot should respond with something, that’s not the best for me. I need simply don’t sent anything when the user send to me an incorrect response, so I can put the retry times more than 0. So the chat will be more natural to the user.Thanks!

    0
    brulagioia
    Forum|Forum|2 years ago
    pablo
    pabloSmooth talker

    No dejes de usar DM list para contactar a tus clientes y generar ventas sin anunciosNew

    Sabias que desde Instagram puedes enviar mensajes automaticos a una lista sin que sea spam? esto puede generar un alto nivel de ventas sin inversion en ads ya que se envia desde Manychat de manera automatica y masiva, pueden ver en las imagenes el alto nivel de interacción con respuestas automaticas hacia una web donde aumenta la venta. Sin olvidar que el 100% de los mensajes como marca los numeros fueron vistosAprovechar la automatización ayuda en el negocio de nuestros clientes desde el contacto con el cliente hasta vender sin inversión en adsNo dejes de usar la lista de difusión de Instagram y dispara tu interacción ventas sin ads 

    2
    pablo
    Forum|Forum|2 years ago
    Luciano
    LucianoUp-and-comer

    Add Portuguese pleaseDelivered

    please ad portuguese in this website

    4
    Marina
    Forum|Forum|2 years ago
    Gzutrau
    GzutrauUp-and-comer

    Aitable integrationNew

    I would LOVE to see an Airtable integration be built for Manychat soon. The possibilities would be endless! 

    0
    njm
    Forum|Forum|2 years ago
    pablo
    pabloSmooth talker

    Carrito de productos automático + google sheetsNew

    ¿Estás gestionando restaurantes, food trucks u otros negocios con largas esperas para tus clientes?¡Echa un vistazo a este video de ejemplo para descubrir cómo mejorar tu flujo de trabajo! 👇👇👇Me resulto bastante complejo y tiempo hacerlo pero lo he conseguido, aun faltan mejoras estéticas y de redacción pero lo mas importante ya esta hecho y funcionando  

    0
    pablo
    Forum|Forum|2 years ago
    skyrootdigital
    skyrootdigitalSmooth talker

    ChatGPT Integration | Ideas to Improve itNew

    While manychat do have the option to integrate ChatGPT but it does not follows up the older customer reply. I mean it treats every reply message as a new message and to resolve it you need to create a very long and messy flow in order to not miss any chat. It is also not great in terms of assigning tags, or handing over other flow. I managed to solve it by introducing a custom instruction of manychat in bot field to reply a keyword if it thinks i should add a particular tag or assign it to new flow. And then I use every reply and put up under set of conditions so that it can filter out some conversations for tags and new flows. Areas of improvement: First fix this bot field text value, it just gives one small line for a long set of instructions, The size of the input box should have been extended based on the length of text. This can help us to edit the custom instructions right into manychat.Add an option where the chatbot takes the whole conversation not just a single reply. If it could take a whole conversation it could reply the follow up questions based on the whole conversation instead of replying one question and then handling it to the flow.As of now, I can suggest of these two features only, If you guys have any other suggestions please do share.

    1
    Gustavo Boregio
    Forum|Forum|2 years ago
    l3str4
    l3str4Up-and-comer

    Note feature in appNew

    Adding a note feature in app would be excellent.

    0
    l3str4
    Forum|Forum|2 years ago
    Martin
    MartinUp-and-comer

    Update ManyChat WhatsApp API to include "List Messages"New

     I was looking at the ManyChat API for a reference to https://feedback.manychat.com/changelog/list-messages-are-now-available-on-whatsapp but I couldn't find it.

    0
    Martin
    Forum|Forum|2 years ago
    Martin
    MartinUp-and-comer

    Connect Google My Business Messages to ManyChat.New

    Please connect GoogleMyBusiness Chat as a ManyChat channel.

    0
    Martin
    Forum|Forum|2 years ago
    Martin
    MartinUp-and-comer

    Quick Reply for WhatsAppNew

    Need quick replies for WhatsApp

    0
    Martin
    Forum|Forum|2 years ago
    Martin
    MartinUp-and-comer

    Add a French interfaceNew

    Add a French interface 

    0
    Martin
    Forum|Forum|2 years ago
    Mackensie Liberman
    Mackensie LibermanUp-and-comer

    Add a Rule trigger for when someone subscribes to a Subscription ListNew

    Add a trigger option to a rule of when someone subscribes to a DM list.  This will allow the ability to have additional actions happen no matter what flow they opted into the DM list from.  Things like changing the dynamic menu to remove a button that takes them to subscribe, trigger a conversion event, etc. 

    1
    AlejandroHC
    Forum|Forum|2 years ago
    Mackensie Liberman
    Mackensie LibermanUp-and-comer

    Show if someone is subscribed to a Subscription List on their profile in the appNew

    In the ManyChat app, it would be great if when looking at a person’s profile it shows if they have subscribed already to a DM List like you can see in their profile on the browser live chat.

    0
    Mackensie Liberman
    Forum|Forum|2 years ago
    Robert Macbeth
    Robert MacbethUp-and-comer

    Allow Actions to populate CUF with Bot Fields and vice-versaNew

    It was the case before when we could set CUFs with the value from a Bot Field, which allowed us to set up multiple webinar dates and let the subscriber choose one, and then the chatbot would populate the CUF with all the relevant info about that particular event. It also allowed us to modify Bot Fields directly from our messenger, without need to access the platform or app to do so. It meant that we could set up a catalogue of offers and promos that our client would cycle through over time, and then give them or a team member the power, through a CUF password, to turn the promos on or off at the drop of a hat. In short, it was a function that allowed us to be more agile in the logic gates of the chatbot’s day-to-day functions, and I’m not seeing how disabling that has benefits that outweigh it.

    0
    Robert Macbeth
    Forum|Forum|2 years ago
    Joren Wouters
    Joren WoutersManychat Community Expert

    Get an automatic email when there is a new Log ErrorNew

    As a Manychat user, I want to receive an email whenever there is a new Error Log, so I can fix the issue as soon as possible.

    0
    Joren Wouters
    Forum|Forum|2 years ago
    Sacha Lois Liddiard
    Sacha Lois LiddiardUp-and-comer

    Access to Bot Fields via AppNew

    Have the ability to update bot fields via the APP  

    0
    Sacha Lois Liddiard
    Forum|Forum|2 years ago
    Mackensie Liberman
    Mackensie LibermanUp-and-comer

    Search for a specific word functionality in a flow; BONUS: Find & ReplaceNew

    When creating flows, sometimes there is a change in the wording that needs to be done after the fact, or the flow is duplicated and certain words need to be swapped out.  It would be amazing if there was at least a Find functionality to find certain words in a flow.  Even better would be also a Replace function to replace the word automatically with the new word.

    0
    Mackensie Liberman
    Forum|Forum|2 years ago
    Mackensie Liberman
    Mackensie LibermanUp-and-comer

    Be able to hide or pin accounts in the appNew

    Like in the web version, would like to be able to hide or pin accounts in the app.

    0
    Mackensie Liberman
    Forum|Forum|2 years ago
    Mackensie Liberman
    Mackensie LibermanUp-and-comer

    Add the option of choosing the date/time functionality to be set to user date/time or bot date/timeNew

    For smart delays, add the option to differentiate between delaying until a specific day and time in the user’s timezone and delaying until a specific day and time in the bot’s timezone.  In addition, same with Conditions; have the option to set the date/time condition based on the user or the bot: 

    0
    Mackensie Liberman
    Forum|Forum|2 years ago
    Tanaka Chindakuda
    Tanaka ChindakudaUp-and-comer

    Include Catalogue just like you do on delay ,user input option for whatsapp automationNew

    hi support i feel like manychat should have a catalogue option for adding products ,and option to add our catalogues for our products just like uchat do .thank you 

    0
    Tanaka Chindakuda
    Forum|Forum|2 years ago
    Sacha Lois Liddiard
    Sacha Lois LiddiardUp-and-comer

    Connect Comment Growth Tool to Scheduled Posts or Next PostNew

    As we are no longer able to connect the bot to a scheduled post on FB would it be possible to have the ability to connect it to the Next Post in the same way as we can do it on IG - not ideal but it is better than the system currently in place.  

    0
    Sacha Lois Liddiard
    Forum|Forum|2 years ago
    Mackensie Liberman
    Mackensie LibermanUp-and-comer

    Expand User Input Options: ListsNew

    Include a list choice option like what is available with WhatsApp lists

    0
    Mackensie Liberman
    Forum|Forum|2 years ago
    Mackensie Liberman
    Mackensie LibermanUp-and-comer

    Broadcasting: Adjust the sending condition optionsNew

    Right now, you can only choose “all” or “any” for the conditions.  It would be great to have an additional “AND” layer and a “doesn’t contain” option.Example: You want to send a broadcast to contacts who have any of the following tags: Tag A, Tag B, or Tag C, AND they also have to have Tag D.  But they also must not have Tag E. 

    0
    Mackensie Liberman
    Forum|Forum|2 years ago
    Mackensie Liberman
    Mackensie LibermanUp-and-comer

    Additional Condition FunctionalityNew

    Add additional functionality to conditions that analyzes the text in the custom field.  This includes things like word count and/or if there are any spaces in the field (this is valuable for IG when asking someone for their first name that they provided their name and was not replying with something else).When adding multiple items to a conditional node, be able to duplicate a previous item that is already in that node, or be able to list different options for that conditional node. For example, you want to have a conditional node for multiple variations of a CUF, let’s use favorite color as an example.  So for one node, you want it to fire off if the CUF contains any of the following colors: black, yellow, red.  Right now, you have to choose the CUF 3 separate times and put a separate color in each.Added bonus: In one conditional node be able to combine “contains any” and list the colors in one field AND doesn’t include one specific color.

    0
    Mackensie Liberman
    Forum|Forum|2 years ago
    Mackensie Liberman
    Mackensie LibermanUp-and-comer

    Google Sheets: Improve the search for row functionalityNew

    Add the additional options of being able to search the Google Sheet from the bottom up to get the most recent row, as well as being able to choose searching multiple columns.

    0
    Mackensie Liberman
    Forum|Forum|2 years ago

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