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OI Pessoal, existe algum lugar aonde posso solicitar o estorno de uma cobrança feita no meu cartão. Motivo: quero alterar o cartão de pagamento, não alterei a tempo e cobraram no cartão que não posso usar. Faz menos de 7 dias que a cobrança foi feita. Ainda dá tempo de solicitar o cancelamento?

Hi,I want to connect my FB page with ManyChat. Have created a profile, verified the email adress and get the correct page displayed. But the “Connect” button is inactive. What can I do?Thanks - Korina 

hey there,where can i find resources on how to build bots?Kind regards,Horatio

I sent out a reel yesterday on March 25th that got loads of comments.I can’t see any of the comments on IG except for a handful of them.ManyChat sent out automations like normal but to only like 6 of the 50+ comments. I haven’t changed settings.What’s going on? This was one of my better posts and I can’t even manually look at the comments. 

My account was blocked even though I followed all the policies, I need help to resolve it I am following all the possible policies

Olá pessoal!Consigo inserir o link/gatilho que inicia uma determinada automação do wharsapp em um anúncio do facebook Ads?As configurações dos anúncios só me permitem editar uma mensagem padrão, que será enviada para o whatsapp cadastrado no facebook, assim que algum lead clicar no anúncio.Agradeço se alguém puder me ajudar.Att

How can I prevent clicking a button continuously? I want the test button to be clicked only once.  

Oii gente alguém poderia me ajudar? As minhas automações não estão sendo publicadas e por isso não ficam ativas. Alguem sabe como da a ordem de publicação para que elas funcionem. Não encontro botão em local nenhum  

Eu fiz um disparo para 850 contatos e o manychat me cobrou 5 autorecargas de 10 dolares, sendo que eu tenho direito a 1000 conversas. Eu tenho um plano que pago 25 dolares e ainda tive q adicionar 10 dolares na carteira.Nâo so ele consumiu esses 10 dolares, como também ja fez a mesma cobranca mais 4 vezes. Dessa forma fica inviável trabalhar com essa API oficial. Alguém pode me dar uma luz pra saber o q ocorre?

In the Welcome message, I setup an automation to deliver 2 links to purchase a product.  Now I want to add a second automation to it to deliver a free ebook that is related to the product.  I want to setup an optin to collect emails and then have the pdf sent directly to the DM and the email address.  I’m stuck on setting up the optin automation…..actually the whole funnel for it.  I know I need to put the pdf in Google drive to link.  

Your message could not be delivered. This business can't chat with phone numbers with your country code.تعذّر تسليم رسالتك. لا يمكن لهذا النشاط التجاري الدردشة مع أرقام هواتف تحمل رمز بلدك.پیام شما نمی‌تواند رسانده شود. این کسب‌وکار نمی‌تواند با شماره تلفن‌هایی که دارای کد کشور شما هستند، گفتگو کند.Не удалось доставить ваше сообщение. Эта компания не может вести чат с телефонными номерами с кодом вашей страны.Mesajınız teslim edilemedi. Bu işletme, ülkenizin telefon koduna sahip telefon numaralarıyla sohbet edemiyor.

Hello. We made automatization on comments with special words in Facebook.But the Manychat answering on the comments only that was leaven under the poston the page. If this post reposted to another group and people are leaving there comments, automatization not started and not answering to the people!  We choiced options:1) When the follower leaving  comment under the “ ANY PUBLICATION” and comment contains special word !2) We turned on and off the option "Track first level comments" In both cases, nothing changes!How to solve this problem ?

When trying to save i get this error. I want to send a DM when user comments something that contains “Example”. Connected with this trigger there is only a send message instagram action, that is giving me this warning. I Do not want to send a comment reply, i want to send a DM, but i cant publish since i am getting this error.  

Why aren't my automations working?

I have been trying for 2 days to try to connect this which seems like it should be so simple.  I have a Facebook page that I am admin for, it takes me to the steps where is shows my IG account and my FB page, it gave me a message saying you’ve now linked Mnaychat to FB but then in the review connection section in FB, when I try to do that I get an error that says You must be an admin of this associated Page’s business in Business Manager to confirm the IG account.  But I am… so frustrated and ANY help would be greatly appreciated.

I have my IG set up so my product link goes out when someone types in my keywords but I can’t seem to figure out how to do that on FB. Help!

Dear All, I need your help. All of my Actions for Notify Admins does not have the options section where I can designate who will get the notification and how the notification will be sent.However, I can copy a previous Action for Notify Admins from another flow and everything works properly.I have sent a ticket to Manychat for help...and of course there has been no response. I have read the fix the Manychat recommends and have watched several videos to see if I was missing anything I have deleted and updated the notification email. I have refreshed permissions numerous times. I have deleted the cookies on all browsers, ie. Firefox, Chrome, Safari (I originally saw this issue on Firefox and have subsequently verified the same issue on the other browsers) I have refreshed the Manychat page numerous times I have run a virus scan on my macI need help! I have exhausted all the things that I know how to do.Thank you in advance.Kind regards,Skip 

When people message me, I want to follow them. How could I not do this?

Cant figure out how to delete my question here. I figured it out

Hey there! I'm having trouble with my Facebook channel. I can't seem to send messages to ManyChat, and most of the inquiries are showing up as unknown contacts. I've tried refreshing the permissions, but it's not working. Oddly enough, my Instagram channel is running smoothly. Any help would be greatly appreciated!

I have automation to sell product and after I send stripe payment link from that I will redirect to Instagram chat section so how can I continue chat after that

is it possible to import or create my custom emojis in manychat??

Why am I getting double responses? 

Hola a todos! Estoy intentado usar como disparador la opción de “Agregar etiqueta al contacto” de la parte de eventos de contacto, pero cuando voy a mis contactos, les agrego la etiqueta, no funciona, no se dispara. ¿Saben por que puede ser?  ¿Que estoy haciendo mal?Por favor, necesito ayuda.Gracias!! 

Hi guys!! I really need help here.. Sorry for my bad englishI´m trying to use the trigger “apply tag to a contact” but the automation doesn´t start. ¿Do you know why?Thanks!!