Ask and troubleshoot

Boa noite, quando tento conectar mnha conta do Facebook só acha uma página que não é a que eu quero conectar. Pois tenho 11 páginas criadas e diz essa mensagem porém só aparece uma para eu conectar. E também não consigo conectar minha conta do Instagram, diz que não tem nenhuma conta para mostrar. Já fiz tudo que pede pra fazer na página do Manychat porém não consigo . Alguém pode me ajudar por favor ?

i want to know what happens if i use Delete Contact Action in manychatis it deleting the user from my instagram?or its just deleting the user from my manychat contacts and has nothing to do with my instagram account?any side effects by deleting contacts in manychat? 

Hello, I wonder if anyone has gone through this. I have a client's Instagram account that was previously connected to another Manychat account. They unsubscribed the Instagram account so that I can connect it to my Manychat account. I already made the connection, the instagram account shows up as connected in the option that says. Choose an Instagram account you want to connect to Manychat. However, it does not appear in the list of accounts for me to be able to choose it and start working with it. I have updated the accounts, refreshed again and connected all my accounts from Facebook and nothing happens. does anyone know how I can fix this problem?

¿POR QUE  NO ME APARECEN TODAS LAS PUBLICACIONES DE MI INSTAGRAM QUE DESEO AUTOMATIZAR?

¿POR QUE EN MANY CHAT NO APARECEN LAS PUBLICACIONES QUE DESEO AUTOMATIZAR?

¡Hola! Tengo un chat con Voiceflow y quiero conectarlo con Whatsapp Busines a través de ManyChat, el tema es que tengo que conectar 9 números que son las sedes del negocio, lo que quiero saber es si puedo conectar los 9 números a la misma cuenta de Many Chat y si el plan de 15 USD funciona para este caso.Gracias por cualquier ayuda!

I have 4 accounts and one of them, my main account, doesn't have the DM auto-send and auto-reply features working. I watched the troubleshooting video provided by Manichat and deleted cookies, but it didn't work. I understand if the automation doesn't work for all accounts, but I don't understand why only the main account doesn't work. It's been weeks and still no resolution. Please help me

I’m using automation with Facebook Messenger and get triggered when receive a keyword (response with keyword button). It always show some code like “ACT::3b0c021f34d03b4477e59f045afd1d45”, “ACT::71f598dfd2dbf5844d6572d70f511807”. How can I fix this not to show. 

Olá pessoal, Me chamo Cleyton. Trabalho com automações do Manychat para Infoprodutores e empresas e tenho vários templates disponiveis para venda. Quem tiver interesse tenho esses templates logo abaixo 👇🏼1 - Prospecção de clientes de tráfego pago no automático 2 - Captação de Leads3 - Templates de Lançamentos4 - Template de venda de produtos Low Ticket no perpétuo 5 - Venda de assinaturas no perpétuo6 - Templates de E-commerces7 - Templates de Clinica Estetica e Odontologica8 - Template de Imobiliaria9 - Template de Venda de E-book no Perpetuo10 - Template de Venda de EncapsuladosMando todos esses templates em um documento com os links

No começo da automação o Manychat fica marcando o seu perfil como resolver isto?

Hello guys! New to this great world of chatbots! So I am starting some pilots on chatbots and I have a possible job around the corner but I have an important question related to the Meta Business Verification process: So I asked chatgpt, read lots of forums and also saw lots of videos but I can’t seem to find an answer as to WHO needs to have the Meta Business Verification if I am going to be an “agency” that creates the bot and manages the marketing HSM, etc. of other clients.  I understand that my agency needs to have the Meta Business Verification, but does my client needs that too? My client already has a Facebook page, IG and will have a Whatsapp number that will have each a similar chatbot but I will create and manage them. Do they need the Meta Verification? What are the workarounds if they also need to have it?  

My onboarding-Process runs. My Daily business to. At some Time i came back to Manychat and would like make the next steps for onboarding. But: The number was inside Manychat…I doesnt know the next steps. What ca i Do?Many ThanksChristiane from Germany 

팔로워와 팔로워가 아닌 사람에게 DM을 보낼 때구체적으로 팔로워가 아닌 사람에게 DM을 보낼 때 약 15개의 메시지가 전송됩니다.왜 그럴까요?  

Hi, Manychat Community!I just wondering, is there any way i could get the full conversations between me and the users via Manychat API? or any other way possible? Thanks!

Bir otomasyon yaptım ve müşteriye anahtar kelimeyi içeren metin gönderiyor ancak resim göndermiyor. URL'yi aldım ama işe yaramadı, nasıl yapabilirim?

new user- Trying to find a way to get links sent to my IG followers.  I’ve linked my account, but it says I have to upgrade to do this. great but where???  I don’t see a place to actually pay to get this service. any advice? 

Hi! I bought a ManyChat number to use on WhastApp Bussines automation but now I bought a new SIM here in Brazil to make the same automation. So my problem is, when I start the connection with Meta, ManyChat only show me a option to use the line that I bought before and don’t let me set another number to start the connection with Meta. Can someone help me?

hi guysit s my frist time with manychat .could you help me please ; i m unable to see the flows section 

Bom dia Comunidade do Manychat.Estou tentando iniciar esta automacao e nao funciona, tanto seja por DM Privada ou com palavra em imagens ou reels. Alguem me pode dar uma dica?Cumprimentos

Dear all, I have a client, who s business is primarly run via personal profile both IG and FB. And I did not find the info, whether its possible to connect manychat also to personal profiles. (not. e.g. FB fanpage, but rather personal profile on FB or personal profile on IG). Please let me know, if you need more information in order to provide me with info. Thanks in advance. 

I am not sure how our account was set up with updates and promotions in the messenger list.  But now certain contacts are getting every streamed service before we even establish that they want to receive the events. I don’t know how to turn it off.  I don’t have access to the guy that initially set up these templates. What is the messenger list? When I click on it, I don’t see where to modify the messenger list.  It just gives me the opportunity to copy the link?  For what? I could use some help understanding the messenger list and how it is sending out streamed events to my messenger contacts.

Hey!I cannot turn on my automation. It says that I need at least one inmediate reply to the first message.  Don’t know how to implement this. As far as I understood, I have already included a inmediate reply:Can anyone help me please?Thanks

Hello everybody.I have a Manychat automation installed on my Instagram, but conversations are being directed to the "general" tab and not the "main" tab.How can I adjust this?

Pessoal.. vi nos tutoriais que existe a possibilidade de criar widgets para captura de leads, mas nao estou achando isso na plataforma.. provavelmente a versao mudou correto?vejam o artigo: https://support.manychat.com/support/solutions/articles/36000001147-overlay-widgetsalguem sabe onde isso foi parar, ou se foi deletado?abs