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Recently, my contact ID was 7096271090448746 which is I think the permanent one. I remove my contact and now, the Contact ID was returning random ID like (1926916784) which I cannot use in FB Graph API. Can someone help me with this.

Dear Manychatters,I’m having a problem with adding a new instagram account as it’s looping when i’m entering the insta credentials. The support is not helping out. Any help?

Guys, please advise where to take a request from Manychat that would connect instagram. I've checked everything, I can't find it.((((

Hola buenas compañeros, tengo una duda con el seguimiento de las 24 horas. ¿Si el bot le habla al cliente a las 23 horas y el cliente responde luego del marco de las 24 horas, se activa un nuevo bloque de tiempo de 24 horas más? Gracias

No están saliendo mis correos, necesito ayuda…Resulta que pedí el correo en DM de Instagram, después pongó una etiqueta, y con esa etiqueta disparo una lista de correos…Pero al principio me funcionaba, pero luego dejó de funcionar, y ya no sé que pedo.

How can i send DM’s to existing accounts before My Automation?

I want to transfer data from google sheet to custom fields as and when that data is updated (The data is coming from CRM). How do I get data from google sheet as and when it is created and/or updated? 

HelloEvery time somebody is writing something in private on Instagram, the chat replyes with the message I create. How can I stop these?

I have some doubts about how to receive data from another tool into Manychat and create a lead in it. I want to send information from a lead who registered on my website and I want to create them inside Manychat to trigger messages via WhatsApp.I find numerous tutorials explaining how to pass information from Manychat to other places, but I can't find how to do the reverse to create this lead inside Manychat and start them in a flow, etc.Anyone can help? I’m trying to use Make to do this.    

Hi guys, I would like to automate my comments, thay when someone comment an specific word , they get a message in direct, is this possible in the free version of manychat? 

I automated the person to write the word "course" and receive a direct message with a message.When I performed the configuration it worked normallyBut a few days ago it was listed as active, but it was not running. In other words, the person writes, but does not receive the messageCould anyone help pleaseFiz a automação da pessoa escrever a palavra "curso" e receber um direct com uma mensagem. Quando realizei a configuração funcionou normalmenteMas há uns dias consta como ativo, porém não executa. Ou seja, a pessoa escreve , mas não recebe a mensagemAlguém poderia ajudar, por favor

Any help would be so appreciated!!My quiz won’t add the final results and give the final score. I have added conditions around the quiz score to give the results, but it always gets stalled on the last question that says ‘yes tell me’ What am I doing wrong?Here is a link to view the automation > https://manychat.com/flowPlayerPage?share_hash=1027783_020112b83922a20d5683b99e8403b8dfc177da97

Can i connect my instagram with whatsapp as in if someone gives me the number using many chat automation in instagram can i directly automate a message to that number if yes how do i do that.I am using a whatsapp api 

Does the pro version allow more than 25mb?

How are you guys managing Sales ads clicking to whatsapp. On my end the data is not really correct on what the cost per messaging is. 

How to identify the type of media sent by the WhatsApp user so I can redirect it to the correct flow. 

Hi,I’m looking for innovative ways to collect as many leads for a free webinar on instagram which I run 3 times a month.Which features of many chat would u recommend? Regards!

Im struggling with getting my head around some of the features of many chat, would local meet ups or classes of how to use manychat be a good thing? 

Olá, sou novo aqui, e tenho dificuldades para desenvolver o manychat, alguém tem um tutorial completo para indicar?

Configuração WhatsApp com Manychat

En los artes de Meta se incluyen los parámetros UTM para poder ver el tráfico que han entrado a las páginas por las campañas hechas en Meta. Hice una campaña conectada a Manychat, y le agregué los parámetros, pero en Google Analytics no se indexa. ¿Esto quiere decir que no mide resultados por parámetros UTM cuando asociaomos campaña por MC?

As above, can you buy ready made templates? for instance, a restaurant one?

Hola! No puedo acceder al canal de Instagram, me dice que ya se ha enviado la solicitud, peor no sé dónde. ¿Gmail, Instagram, Facebook, Meta????? Gracias.

Hi all, I am trying to set up email automation, but because we have a Wix website and use Ascend within the website builder to send all our newsletters, blogs and abandoned cart emails, when we try to set up the email integration with ManyChat, it wants us to change our DNS settings, but we can’t because everything is set up to work though Ascend and we dont want to change this. I have done some research and one option is to create a subdomain to integrate with ManyChat because the subdomain will have different DNS settings?!? But I cant find out the information on how to do this to successfully integrate it. Does anyone know or have an easier workaround? 

Hello Community!  I have an issue like I have explained in the title. My bot won’t move to next step if I want a user to verify its phone number or email address, but on the other hand the First or Last name it’s working properly.  So what happens is that it won’t move from Send Message #5 to Send Message #6. Is it possible that is the problem because of “Fallback” field and how to solve that: I have also tried adding {email} to text message and it won’t show it on preview, where could be that issue? I’d love to get this sort out! Thanks!