General Q&A

Just saw this one while editing my flows and saw one that would be affected by this. Any news posting where I can read this or reasons why this is being changed? 

Before i used to get an option to send voice notes on WhatsApp but suddenly it disappeared. Can someone let me know what should i do?

I’ve been eager to learn from igsummit.com after purchasing the courses offered there.However, I get malware & riskware warnings from many anti-virus and protection softwares and websites.What is this issue really about? Will it ever be fixed?  

It seems that every time someone messages me on IG, it automatically adds them as a contact. This really takes up a lot of space, and I get charged more and more every month as these are contacts that I don’t do anything with, unless they enter into my automation, but not all of these contacts are being automated. Would love to hear and see if there is a switch off BUTTON for adding a contact? Unless they enter through my automation. Thanks guys! :)

Hi! Just curious as to the threshold for how many links can be sent in an hour/minute. When I have reels do really well and many link requests right away, it always stops working properly and I was just curious as to whether there is a cap set on how many dms can be sent per minute. Thanks. 

I have so many customers whose numbers are duplicated based on their mobile numbers. How do I remove duplicates?

I find it frustrating to search for a contact while in manychat whatsapp, even more frustrating is changing a contacts name.  It does not make sense that I cannot change a contacts name if they initiated the conversation while i can change the contact name if I saved the contact first with my desired name then contacted him/her  Anyone can help

I'm integrating manychat with gpt and it sometimes gives me long replies and ends up cutting off the message when it arrives in Instagram's DM. This can be resolved. The cut message is meaningless and I didn't want to give short answers.

So i am calling an api in the external request module, this is my response mapping:$.data[?(@.message.status == 'finished_successfully' && @.message.metadata.is_complete == true)].message.content.partsand this is the full response: data: {"message": {"id": "786ccf0b-3f07-4743-a55a-5f45b5a980d2", "author": {"role": "system", "name": null, "metadata": {}}, "create_time": null, "update_time": null, "content": {"content_type": "text", "parts": [""]}, "status": "finished_successfully", "end_turn": true, "weight": 0.0, "metadata": {"is_visually_hidden_from_conversation": true}, "recipient": "all"}, "conversation_id": "a740b7c2-a97c-4174-a6a1-6cb120aafb69", "error": null}data: {"message": {"id": "08627ffb-206e-48c3-8a0c-eb9dc9120cc5", "author": {"role": "system", "name": null, "metadata": {}}, "create_time": null, "update_time": null, "content": {"content_type": "text", "parts": [""]}, "status": "finished_successfully", "end_turn": null, "weight": 1.0, "metadata": {"is_visually_hidden

How do you integrate Zoho API to Manychat?

Hello. I have this… What can i do please. I have the trial plan 

Hello, I cannot delete my broadcast stream and I edited it, but I have two similar streams, what should I do? 

The function doesn't work for me. I have it activated. I have several clicks on my advertisements and the messages are not sent to them. I suspect it has something to do with that 4. Does anyone know anything about it?

 la funcion no me anda. la tengo activada. tengo varios clicks en mis publicidades y no se les envía los mensajes. sospecho que tiene algo que ver con eso del 4. alguien sabe de algo ? AYUDAAAA PORFAA 

Hello everyone, Is there anyone that using variable to get the user full name and when uses the first name variable to return the name inputted by the user is returned another name?Have someone already facing this issue?Could you please tell how to fix it?I already marked the chat as closed, but it seems that the cache is stuck.

Where did this button go? It used to be in ManyChat and has been replaced by what? TIA  

I think this should be straightforward, but I can’t figure out how to do it…I basically want to have a random reply to an comment on my Instagram posts. So, somebody comments, I want a store of 7 or 8 standard replies, and I want to randomly reply with one of those…I just want to reply to the comment - I don’t want to DM, I just want to reply…Has anyone done this? 

Hello everyone, I'm thinking about getting a Pro account. However, I can't find anything in the FAQs about the cancellation period in case I don't want to use the Pro service anymore after a few weeks. can anyone tell me how long this is? Thank you! :)

When I create automations that use buttons I noticed that I would sometimes get messages that said “Get Updates”. It turns out the button text defaults to "Get Updates" on desktop. It seems to work fine on mobile for now so I’ll direct customers there. Is there another way to fix this? Thank you!

Hello Everyone.For chat interactions, it is important to be able to cancel or edit the message when something nonsense is written.It would be very useful for us to be able to do at least one of these actions of canceling or editing the message. Many thanks

I use the ManyChat API to receive information about my subscribers, chats, and tag updates. While I can obtain relevant information about the subscriber, I do not receive any information about who is responsible for the chat on the ManyChat side. For example, if I want to create a deal in CRM based on conditions in ManyChat, I need to assign the same manager responsible for the chat in ManyChat to the deal in CRM. How can I resolve this? I have checked the API documentation, but there is no information related to this crucial detail. I need help!

Hey guys?I would like to know if it is possible to send a message to users when they have simply abandoned the flow within the 24 hour period.Would it be possible to identify how long a customer stopped interacting (clicking on options) and send a provocative message?I have several cases like this in our automation.I would like to capture their attention again automatically.

wie teste ich bei den Integrations Arbeiten meien emails an Zepier gesendet werden ?In Manychat email erzeugen mit auslöser an Zapier senden ! Wo iniziere ich die email in Manychat??besten Dank Jörg

Is there a way see CTR statistics based on which keyword people entered a flow?Basically I want to try different type of ads in instagram, and I would use different keyword in “DM me” appeal in these ads to see which ad performs better and leads to sales. Or is there a better way to track end-to-end traffic overall (from insta ad through manychat flow to stripe checkout)?

Hey there! I am creating an external request to go to Go High Level when someone gives me their email address. I can’t figure out why this is giving me an error. Any guesses?