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    Hi Manychat Community! The ideation section was specifically designed for Manychat users to share their ideas and feature requests for improv...

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    777 Ideas

    DaretoJami
    DaretoJamiUp-and-comer

    Specified responses to PostsNew

    For customers to get specified responses our post they send us, similar to how post comment replies are setup. If a customer sends me one of my post about a product and wants specific answers to that - there should be triggers for specified posts sent to us

    0
    DaretoJami
    Forum|Forum|2 years ago
    Gonza_snh
    Gonza_snhUp-and-comer

    NotesNew

    Hi, The "notes" feature within the chat is very useful for leaving comments among the commercial team members. However, currently, it's not possible to receive notifications when this happens, and sometimes it's useful to have a centralized place to see the comments and updates being left. I want to know if it's possible to integrate a "trigger" into the automations for when a note is created for a lead, so we can send a notification. Actually, if I could connect it with Zapier, I could even generate weekly reports of all the comments left using AI, etc. I'll be waiting for your response. Best regards!

    0
    Gonza_snh
    Forum|Forum|2 years ago
    ronas
    ronasUp-and-comer

    Conditional on Post's captionNew

    The reply should be conditional on one's own caption. The automation would check for a keyword in one's own caption to more accurately respond. For example, if someone comments asking what specific tool is used in a service that was discussed in the caption. The automation would check for what service was performed (via keyword) then reply with the tool used, etc.  

    0
    ronas
    Forum|Forum|2 years ago
    yasabyr
    yasabyrUp-and-comer

    Increasee timeout responseNew

    My appplication needs more time to create a response since it needs to look up for some information in the database. SO please increase the time OR create a webhook API where I would be able to send IG_ID of a user and pass there a value instead of sending you a response. ALSO please work on your API documentation. Someone suggested to use your API but none of them works (at least in SENDING part). I tried to pass all the possible user ids but it didn’t work anyway

    0
    yasabyr
    Forum|Forum|2 years ago
    chatbotswithburkie
    chatbotswithburkieSmooth talker

    Ability to remove conversion eventsNew

    Having the ability to remove conversion events would be great.

    0
    chatbotswithburkie
    Forum|Forum|2 years ago
    ricardo.araujo330
    ricardo.araujo330Up-and-comer

    Restore Channel Icons in the Automations List Grid ViewNew

     What is your use case?I manage automations across multiple channels such as WhatsApp, Facebook, Instagram, and Telegram. To maintain consistency, I give the same name to automations that serve the same purpose but are assigned to different channels.What problem are you trying to solve?Previously, ManyChat displayed channel icons (WhatsApp, Facebook, Instagram, and Telegram) in the grid view of the automations list. This small but impactful feature allowed me to quickly identify which channel each automation was associated with, streamlining my workflow. A few months ago, these icons disappeared, making it challenging to differentiate between automations that share the same name but are assigned to different channels.Is it a critical feature that blocks you from using ManyChat, or is it a nice-to-have feature?While not critical, the absence of these icons significantly affects usability and efficiency. It’s a highly valuable feature for managing multiple channels effectively.What would be a possible solution?Reintroduce the channel icons in the grid view of the automations list. This will enhance usability by allowing users to easily identify the channel for each automation.

    0
    ricardo.araujo330
    Forum|Forum|2 years ago
    Kate Sunshine
    Kate SunshineUp-and-comer

    Possibility to add image also for IG comment automationsNew

    Hello, I was just setting up my first automations and would like to also be able to add an image to the automation on my reel comments. I found this possible for IG story replies but don't see this possibility for IG comment replies on specific words which is a pity because it stands out more than a ‘usual’ DM reply. And also, if I would manually send someone the link to my free masterclass via DM, they would also see the visual (image) in the DM I send them. Hope you'll include this feature.Thanks a lot & kind regards,Kate

    1
    Marcin Baćko
    Forum|Forum|2 years ago
    albertocruzm
    albertocruzmUp-and-comer

    Add Apple Business ChatNew

    Add as a Channel Apple Business chat to be able to have all channels

    0
    albertocruzm
    Forum|Forum|2 years ago
    growtty
    growttyUp-and-comer

    template by assitent OpenIaNew

     i need to connect my custom openai assistant to manychat should give a template that does that asis ea using make or directly

    0
    growtty
    Forum|Forum|2 years ago
    dbalbi
    dbalbiUp-and-comer

    Complete automations/flows visualNew

    I would like to be able to see a visual representation of all of the automations/flows for a particular account. The problem I have is that I can go into Messenger and progress through the chatbot but I can’t find the relevant automation that I need to be able to edit in order to get the flows correct.

    0
    dbalbi
    Forum|Forum|2 years ago
    C
    Cipher

    Blacklist AccountNew

    Provide Users with a way to Blacklist an Account How it SHOULD be: When a family member or friend messages my account repeatedly, even after I delete them, we should be able to blacklist that user in ManyChat so they no longer go through our Flow and so ManyChat stops billing us for that user. How it is: No matter how many times I delete my friends and family in ManyChat, they still message me later and ManyChat bills me for them even though they add no business value. 

    3
    rickmacari
    Forum|Forum|2 years ago
    antonispiercer
    antonispiercerUp-and-comer

    Automation on scheduled postsNew

    Hi,A feature that allows to set up an automation on a scheduled Instagram post would be super useful!Failing that, adding a Date filter on the ‘Next Post or Reel’ option. Next post after 18th July 11:00amThen we can que them up to one a day.Next post after 19th July 11:00amNext post after 20th July 11:00ametc

    0
    antonispiercer
    Forum|Forum|2 years ago
    chatbotswithburkie
    chatbotswithburkieSmooth talker

    Insight SuggestionNew

    For the comment reply triggers that are set up to run on all posts, it would be really cool to see how many posts the automation was running on. For example: “This automation has triggered on 8 different posts.” This would be helpful because we could take the total number of automation runs and divide it by the number of posts it’s attached to and get even more statistics. 

    0
    chatbotswithburkie
    Forum|Forum|2 years ago
    chatbotswithburkie
    chatbotswithburkieSmooth talker

    GIF optionsNew

    Adding an option to add a GIF straight from flow instead of needing to save a GIF to our files and then uploading. Could incorporate GIPHY for this.

    0
    chatbotswithburkie
    Forum|Forum|2 years ago
    Kate_S
    Kate_SUp-and-comer

    to make specific days inactive in the calendar when choosing a Date and time in the User Input block.New

    Would be very helpful to to make specific days inactive in the calendar when choosing a Date and time in the User Input block. This will prevent the user from choosing a date when the company is not working, etc.

    0
    Kate_S
    Forum|Forum|2 years ago
    Gustavo Boregio
    Gustavo BoregioCommunity Moderator & Expert

    Accept Markdown Text FormattingNew

    Telegram accepts Markdown text formatting.So does OpenAI ;)It’d be great to be able to use Markdown for formatting in Telegram.It’d be even better to use it in any channel, and have Manychat translate Markdown to whatever the channel accepts for bold, italics, etc.

    0
    Gustavo Boregio
    Forum|Forum|2 years ago
    Ivan Sauza
    Ivan SauzaUp-and-comer

    Permanently disable system messages for certain usersNew

    Actualmente la función esta activa, se pueden desactivar los mensajes del sistema al leer una conversación pero, no es permanente en cualquier momento vuelven a aparecer y es molesto estar desactivando. De cierta forma viendolo de forma técnico esta bien, pero para los asesores que leen las conversaciones muy molesto y pierden tiempo.De esta forma propongo desactivar los mensajes del sistema de las conversaciones solo para ciertos usuarios (asesores).--Currently the function is active, system messages can be deactivated when reading a conversation but it is not permanent, they reappear at any time and it is annoying to deactivate them.In a certain way, looking at it technically it is fine, but for the advisors who read the conversations, it is very annoying and wastes time.In this way I propose to disable system messages from conversations only for certain users (advisors).    

    0
    Ivan Sauza
    Forum|Forum|2 years ago
    BW1
    BW1Up-and-comer

    Manychat should offer an auto-like or "heart" function when someone replies to your Post or Reel.New

    Manychat should offer an auto-like or "heart" function when someone replies to your Post or Reel. It could be part of the workflow if you want to like their comment when they reply to your keyword it could be automatic like your response is.

    0
    BW1
    Forum|Forum|2 years ago
    chatbotswithburkie
    chatbotswithburkieSmooth talker

    Folder under RULESNew

    It would be great if there was a feature that allowed us to organize our rules into various folders like we can do with automations, tags, and user fields.

    0
    chatbotswithburkie
    Forum|Forum|2 years ago
    ytautomationexpertg
    ytautomationexpertgUp-and-comer

    TRIGGER: WE Send messageNew

    I’m going to be leaving Manychat and finding an alternative unless the above or some variation of the above can be implemented.I run a business, and when I’m on Manychat, my main priority is replying to potential customers who haven’t been addressed yet. Yet, there’s absolutely no way to do this.Unread doesn’t work, as sending a message on IG yourself will make manychat show the message as “Unread” even though it’s not (and on top of that you can’t filter by unread anyway)There’s no field for “Last person to reply” (Us or them)And there’s no trigger that goes off when WE send a message (NOT when they send one, which we already have), and the absence of such a trigger means it’s impossible to manually set up such a field ourselves using automations.This is a frustrating problem that renders Manychat completely useless for a lot of business owners who receive hundreds of messages a day, replying both on manychat and IG, and are sending followups via IG (which jumbles up read and unread)This is a simple feature and yet is not present at all.I would like to request either:A) A trigger that fires when I, the business, sends a messageB) A system field representing the last person to reply, so that I can filter by only unreplied to contacts.If this isn’t fixed fast I’m simply going to begin searching for alternatives.

    0
    ytautomationexpertg
    Forum|Forum|2 years ago
    kornikowy
    kornikowyUp-and-comer

    Append values to CUF ArrayNew

    The idea is to add to api a new method which allow to append new values to existing Array CUF.  to simplify creating simple cart with orders in DM. e.g. Show card item with 5 products. Under each is custom button which saves value to Array and if customer clicked first and third item button, i have values [1,3] in saved array.  Next step is to allow reading Array to get value from specified position in array. eg. Array [0,1,3,4,58,4]  and if i want only value for item in position 2 it shoud return 3 etc.  

    0
    kornikowy
    Forum|Forum|2 years ago
    The Mindful Coach
    The Mindful CoachUp-and-comer

    Automate DM new followersClosed

    Can you please automate a welcome message to new follower

    2
    Marina
    Forum|Forum|2 years ago
    Sabrina Magnan Health
    Sabrina Magnan HealthUp-and-comer

    New followers DMClosed

    Hello, It would be dope if you could implement a feature to create automations to send directly DM’s to new followers. Cheers!

    1
    Marina
    Forum|Forum|2 years ago
    Osseirus
    OsseirusUp-and-comer

    Making Variable Fields compatible with right to left languages like ArabicNew

    When looking to create a template or broadcast message which includes Variable fields for right to left languages such as Arabic, the text order and format gets ruined because you are trying to include English characters in an Arabic text paragraph. As such, we are currently unable to publish Arabic broadcasts that include Variable fields. The order of the words and text simply gets ruined because it is trying to accomodate right to left and left to right simultaneously.

    0
    Osseirus
    Forum|Forum|2 years ago
    gemmag
    gemmagUp-and-comer

    White Label PlatformNew

    We have clients who use our bots and would love to be able to share the dashboard with them, but we’d need to be able to have it with our own domain and logo as opposed to ManyChat’s. We’re about to sign up with a different platform who provide this feature, but we much prefer Manychat’s interface - is there any chance you’ll release something like this soon and would it be worth holding on to you for it?

    0
    gemmag
    Forum|Forum|2 years ago

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