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    Manychat Ideation Guidelines

    Hi Manychat Community! The ideation section was specifically designed for Manychat users to share their ideas and feature requests for improv

    702 Ideas

    lollo blondsss
    lollo blondsssNew here

    new triggerClosed

    can you add in the trigger "when someone follow you?"

    1
    Raquel C
    Forum|Forum|4 months ago
    Thaise Menezes
    Thaise MenezesUp-and-Comer

    Feature Request – Instagram Follow → DM TriggerClosed

    Feature Request – Instagram Follow → DM TriggerHi ManyChat team 👋I’d like to suggest that the “Instagram Follow → DM (Direct Message)” trigger be released to all users.This feature is extremely valuable for creators, entrepreneurs, and businesses because it: Creates an instant connection with new followers. Increases engagement and response rates right from the first touch. Allows us to showcase our value in a fast and welcoming way, without depending on manual interactions. I personally subscribed to ManyChat mainly because of this feature, but later found out it’s only available to a small group of users. Honestly, this was very frustrating, because this automation is one of the most powerful ways to welcome new followers and maximize the results of paid traffic campaigns.Many professionals invest heavily in ads and traffic to attract followers, and not being able to automatically welcome them is a huge limitation.I kindly ask that this trigger be prioritized and made available to everyone. I’m sure it will help thousands of businesses build stronger and more human connections from day one.Thank you for your attention 🙏

    3
    Raquel C
    Forum|Forum|4 months ago
    brechoclosetdeluxo
    brechoclosetdeluxoNew here

    Message automation for new followers on instagramClosed

    Manychat should activate messages automations for new followers on instagram

    1
    Raquel C
    Forum|Forum|4 months ago
    Nutrition Parlour
    Nutrition ParlourExplorer

    Automate a welcome DM to new followersDelivered

    Create an automation option that sends a greeting message to every new follower

    8
    Raquel C
    Forum|Forum|4 months ago
    Filip P.
    Filip P.New here

    AI language recognitionNew

    Add an AI block to the editor where AI recognizes the user's language and then automatically translates the message. Now we have to do this via a condition, which doesn't work often (only works on Facebook).

    0
    Filip P.
    Forum|Forum|4 months ago
    Jason_Broderick
    Jason_BroderickUp-and-Comer

    Allow Multiple Key Value Ref Parameters (Payload)New

    I kinda can’t believe I’m here after so many years waiting for this and it’s still not there but please can we have the ability to map multiple fields from the REF Url using widely used “key: value” pairs. m.me/whatever?ref=something&email=this@me.com&firstname=John&favcolor=blueThis would allow us to pass detailed contact records to Manychat perform complex automations more easily and create dynamic messaging personalised to the contact. 

    1
    Jason_Broderick
    Forum|Forum|4 months ago
    Mikyla
    MikylaNew here

    Duplicate to other profileNew

    Hey!  I manage several accounts and there is often a need to create a quick automation, and it would be very helpful if you could just duplicate those and add them to another profile. Should be an easy lift for developers since you have duplicates to other profiles for regular funnels, not quick though. It is a redundant task that can be streamlined, and I think many people would enjoy this feature.  Thanks!  

    0
    Mikyla
    Forum|Forum|4 months ago
    L
    Leon PheeneyNew here

    Tracking Who Read the Broadcasts on WhatsApp.New

    I use Manychat as a mass recruiting tool, and it would be extremely helpful to be able to track which candidates read the broadcast so I can profile them and have a better kpi on our messaging system.

    0
    L
    Forum|Forum|4 months ago
    Indraloka
    IndralokaNew here

    Reply comment feature ideaNew

    I think auto reply comment can more helpful if it can working in collaborate reels

    0
    Indraloka
    Forum|Forum|4 months ago
    Richard C
    Richard CNew here

    Dm feature for facebook professional profileNew

    I notieced that the only way to use the automation feature on Facebook that manychat provides for auto dm on comments from reels is if you have a business page but i was wondering if there is a feature for your professional profile

    0
    Richard C
    Forum|Forum|4 months ago
    Mackensie Liberman
    Mackensie LibermanUp-and-Comer

    Website chat without Facebook dependencyOn hold

    Create a website chat widget functionality (both a chat “bubble” in the bottom right and an embeddable box) that allows people to the option to live chat with the business without having to use Messenger, but provide Messenger as an option if they want to use it.  

    17
    Systematicx
    Forum|Forum|4 months ago
    Bruna Rezende
    Bruna RezendeNew here

    Option to hide or show debug information in Live ChatDelivered

    Currently, all debug information (such as triggered automations and filled custom fields) is visible to agents in Live Chat. While this can be useful for technical analysis, in many cases it clutters the chat interface and makes it harder for support or customer service agents to focus on the conversation.The suggestion is to add a toggle option in Live Chat settings to enable or disable the display of debug information, depending on the user’s profile or role.This would make the interface much cleaner for customer-facing agents, while still allowing administrators or developers to view detailed debug data when needed.Additionally, a quick toggle button (“Show Debug” / “Hide Debug”) would make this even more practical during live interactions.

    2
    Raquel C
    Forum|Forum|4 months ago
    Gustavo Boregio
    Gustavo BoregioCommunity Moderator & Expert

    Smart Merge/Unify Actions StepsNew

    It’d be great to be able to select consecutive actions and unite them into one action block.Use case: in complex logics, we need to unify steps to keep under the maximum 30 steps in Manychat.It’d be great to be able to select action steps and ‘Merge’ together to make our automations cleaner and more efficient without having to re-map API calls and settings.  

    0
    Gustavo Boregio
    Forum|Forum|4 months ago
    rablebd
    rablebdNew here

    Add Dropdown Options and Boolean Support in AI Step TasksNew

    In the AI Step, it would be very helpful to have the ability to set dropdown options for tasks. This way, the AI could select only from predefined values when filling a variable, avoiding the risk of generating or inventing incorrect data.Additionally, the AI Step should also support boolean fields (true/false) as valid task outputs. This would make the automation more precise and reliable, especially for conditional logic.These improvements would give us more control over data consistency and reduce errors in workflows.

    6
    adamazarkane1234
    Forum|Forum|5 months ago
    outdoorbengal
    outdoorbengalNew here

    Download a list of user handles of users (and Follower Count) who commented on a post and received a DMNew

    I have had a post go viral. Great.  Thanks to Manychat I could gather >2,000 emails to help pre-launch a new product. A dream.The cherry on the cake would’ve been to go back to the list of commenters and find high-influencing people to partner individually to help launch the product. I will have to hire someone to do that, but Manychat sent messages to all of them and retreiveing their information should be easy. I would love to have access to the list of people who interacted with my post to receive a message. A follower count would help a ton too.In an Ideal world I download an excel with 4 columns:HANDLE FOLLOWER COUNT MESSAGE THEY WROTE IF THEY CLICKED ON THE LINKThe ultimate tool to build partnershiops.Thanks for considering this idea!

    1
    Gustavo Boregio
    Forum|Forum|5 months ago
    Ecofilter Marketing
    Ecofilter MarketingUp-and-Comer

    Timer to continue on AI stepNew

    It would be very useful if the AI ​​step had the option to continue the automation if no response is received from the user based on a timer (5, 10, 15 minutes).This way, contact management can be better controlled.

    0
    Ecofilter Marketing
    Forum|Forum|5 months ago
    Ecofilter Marketing
    Ecofilter MarketingUp-and-Comer

    Custom automation comments in live chatNew

    It would be very useful to have a tool within flows that allows you to write custom comments for automation in live chat. This way, you can better debug and control behavior from the live chat view, without having to enter the flow to review it.Similar to in-stream comments but printable in live chat 

    0
    Ecofilter Marketing
    Forum|Forum|5 months ago
    diogogaspar
    diogogasparUp-and-Comer

    Webhook 10-second timeout limitNew

    Manychat webhooks have a 10-second timeout limit for API responses. A lot of times people are trying to integrate manychat and n8n with webhooks and API requests to create WhatsApp AI agents, which means that a lot of times the webhook response from the n8n agent takes more that 10 seconds and so the response doesn’t make it back to manychat to be sent.I would like to propose a change in this timeout limit, which is probably making a lot of people change platform.

    2
    diogogaspar
    Forum|Forum|5 months ago
    Mensajedetusguias
    MensajedetusguiasNew here

    Extend WhatsApp Audio Message Duration in ManyChatNew

    Hello, good morning.I’d like to share an idea that I believe could be very useful: extending the current WhatsApp audio limit in ManyChat from two minutes to five or even eight minutes. In my professional work I often need to send audio messages, and two minutes is far too short — I’m forced to use external tools, which sometimes causes complications.I would really appreciate it if you could consider increasing the audio duration to five or eight minutes directly from the ManyChat chat interface. Thank you very much.

    0
    Mensajedetusguias
    Forum|Forum|5 months ago
    andremoura
    andremouraChat Surfer

    A search field to find message contentDelivered

    It would be great to find easily where we have a search term in our multiple automations.To do so nowadays, we need to review each Automation… 😭

    2
    Raquel C
    Forum|Forum|5 months ago
    Desmond
    DesmondExplorer

    Allow to flow unpause automation before the flow starts.Delivered

    Add an action that can resume automation, I am facing the issue where my live chat agents keeps forgetting to resume the automation before keying in client information in Custom fields. (I have a few Custom fields with triggers that will update my Google Sheets) 

    2
    Raquel C
    Forum|Forum|5 months ago
    PedroTeb
    PedroTebExplorer

    Arrastar e Selecionar - Ficou bem ruim.Delivered

    Pessoal, a forma anterior de manuseio do fluxo era muito mais prática. Agora tenho que usar o botão direito se quiser arrastar o fluxo, tenho que clicar em shift pra selecionar. O zoom também complicou. Por favor, voltem a como era antes, ficou muito ruim. 

    2
    Raquel C
    Forum|Forum|5 months ago
    Samantha Wong
    Samantha WongChannel Explorer

    Bring back scroll to Zoom in and outDelivered

    The new method of zooming in and out of the workflow is delaying my speed in completing the job. I need to do an extra step to zoom in and out. If you build flows daily, you should know zooming in/out is a constant move when building the flow. The current new method is not helpful but using more time to complete my job. 

    4
    Raquel C
    Forum|Forum|5 months ago
    Louix
    LouixNew here

    Tag Instagram Paid SubscribersNew

    Identified via a marker the user who pays you a subscription via the Instagram channel(2$, 5$ subscription directly to the creator)

    0
    Louix
    Forum|Forum|5 months ago
    Agha mammadov
    Agha mammadovNew here

    İ wanna be agency in manychat.New

    Can i manage my customer pages from manychat but they dont see this, i pay everymonth subscrabtion and so. Can i be agnecy in manyvhat? what would you tell me any reccomend?

    0
    Agha mammadov
    Forum|Forum|5 months ago

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