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Share your ideas to make Manychat better.

Manychat Ideation Guidelines

Hi Manychat Community! The ideation section was specifically designed for Manychat users to share their ideas and feature requests for improv...

Forum|Forum|2 years ago

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adamchoselifeUp-and-comer

Rename Quick Automation WidgetsNew

Have the ability to rename Quick Automation Widgets as well - which are not created within the Automation Flow Builder. (Widgets inside the builder can be renamed. Quick Automations cannot be)It ss impossible to work with them like this Audience management etc. as they all got the same name + date

Forum|Forum|6 months ago

taylortimetvUp-and-comer

sorting automationsNew

I would love to be able to sort my automations to see my best performing automations so that I can see why they are the best performing.

Forum|Forum|6 months ago

josip856Smooth talker

Make accounts searchable by their usernamesNew

Hi, I think that if we could also search our connected accounts/pages by their usernames, along with their names how they appear, it would save so much time and make it much easier to find the right page.More often you will remember the @ of your page, not what is the page’s name

Forum|Forum|6 months ago

Thoufeee11Up-and-comer

need to know about the free plans automationNew

I am currently in a free plan and i used the free automation of auto dm for the comments i get. Now the manychats is semding that i have already used the 70% free automation dm feature. I want to know how to maintain the automation fully for the allcomments i get. If now am switching the plans from free to paid the automation will Automatically change from free to paid or i need to comvert it. Please explain asap i need to get paid. Coz my reel getting more comments i don’t want to loose my clients.

Forum|Forum|6 months ago

Brian ComstockUp-and-comer

Need "AI Step" to NOT Be instant - human-like delaysNew

This is the difference between me using AI Step and not. It’s too fast and cheap responses. I want to build a robot SDR yesterday.

Forum|Forum|6 months ago

devikaguptaUp-and-comer

Allow Custom Fields to be saved as truly emptyNew

Hi there!I’d like to suggest a small but important improvement to ManyChat custom fields, the ability to save a field as truly empty.Right now, Clear User Field is not the same as setting a field to an empty value. This becomes a problem in workflows that use AI actions like Claude or OpenAI, where custom field values are passed as inputs. When a field is cleared, ManyChat may still send something like {{cuf_14394590}} instead of sending an actual empty value. That can confuse the AI and lead to wrong or inconsistent responses.Because of this, I’ve had to use a workaround by saving an invisible character in the field instead of leaving it empty. It works to some extent, but it is not a proper solution.You could fix this in any one of these ways:- add a new Empty User Field action to save field as truly empty- or allow Set User Field action to save a truly empty value by removing the validation that currently prevents empty values from being saved.The goal is simple, when a field is meant to be empty, ManyChat should send an actual empty value, not a field placeholder like {{cuf_14394590}}. This would make AI automations much more accurate and reliable.Thanks!

Forum|Forum|6 months ago

MusicianParadiseUp-and-comer

ManyChat has no "Pause" option for the Instagram Default Reply?New

It's surprising that ManyChat doesn't offer a basic "Pause" option for the Instagram Default Reply automation. For a platform built around automation management, this feels like a significant oversight. Users need the ability to quickly pause, edit, and resume their automations without having to delete or break their existing setup.

Forum|Forum|6 months ago

PaolaAnaUp-and-comer

saturadaNew

Demasiada información, demasiado complicado. De un red te mandan a otra, tenés que estudiar cada red. Tenés que crear contenido para cada red. Se llevó todo el tiempo. Agotada. Chau me desconecto creo q estoy no es para mi.

Forum|Forum|6 months ago

Gabriel de Oliveira SoaresUp-and-comer

AJUDARIA MUITA GENTE NO MANY CHATNew

COMECEI A MENOS DE 1 SEMANA A MEXER NO MANY CHAT MAIS JA PERCEBIR QUE TEM COISAS SIMPLES FALTANDO. ESTOU FAZENDO UMA AUTOMAÇÃO PARA UMA SORVETERIA QUE FAZ DELIVERY, VIA WHATSAPP TAMBEM. UM TRABALHO SIMPLES. MAIS ESTOU TENDO DIFICULDADES PARA QUANDO O PEDIDO FOR FINALIZADO PELA ATENDENTE (IA) O ATENDENTE REAL SEJA NOTIFICADO. JÁ PERGUNTEI O (CHAT GPT) COMO QUE FAZ. MAIS É DIFIÇIL. SE TIVESSE ESSA OPÇÃO, NÃO SOMENTE EU, MAS TENHO CERTEZA QUE VARIAS PESSOAS QUE USA O MANY CHAT PRA TRABALHAR SERIA AGRADECIDAS. ISSO ABRIRIA UMA PORTA ENORME PARA VARIOS OUTROS TIPOS DE PROJETOS ESTOU NA MENTE TAMBEM UM PROJETO DE CONCESSIONARIA, ONDE EU VOU PRECISAR DE UM BOTÃO OU UMA OPÇÃO. PARA O CLIENTE CLICAR E IR DIRETO PRA CONVERSAS NO PRIVADO DO VENDEDO. SERIA OTIMO SE TIVESSE ESSA OPÇÃO

Forum|Forum|6 months ago

VC MOTO CO.Up-and-comer

KEYWORDSNew

Why…… Why……. are the keywords not a filtered option? I want the same keywords in Facebook, Instagram, and (not that I use it) Whatsapp….and I have to scroll and scrolll and scrolllllllll….. please PLEASE… Create a keyword section that you can filter.. filter simple enough by .. Facebook..Instagram and Whatsapp… at least I can make my list and cross check…. with no limit, but with the ability to add new keywords...

Forum|Forum|6 months ago

isabelmariaUp-and-comer

Portuguese from PortugalNew

Hello there,I am a Portuguese content creator and I would love to see the change in the “following” button automation. In Portuguese from Brasil is “Seguindo” but from Portugal is “A Seguir”… as a portuguese is a bit weird to send “seguindo” to my portuguese audience. I hope you can fiz this soon enough. Thank you, Isabel Almeida

Forum|Forum|6 months ago

DesmondUp-and-comer

Feature Request: Native Fallback Mechanism for Integration & Action Block TimeoutsNew

For several months, we have encountered an issue where our automation flows terminate unexpectedly before sending the initial message to clients. After extensive logging and tracing by different Technical Support members, the root cause was identified as the Google Sheets Integration request timing out, causing the flow to be terminated early.Currently, if an external request or action block times out, the entire automation flow is killed. I have been informed that this isn't limited to Google Sheets but affects all integrations.Proposed Solution: Implement a native fallback or "on-failure" path for actions in action blocks. This would prevent a single failed external request from breaking the entire user experience. Given that timeouts are a common reality of web-based integrations, this would significantly improve the reliability of the platform for all users.

Forum|Forum|6 months ago

NicoleZvRUp-and-comer

Sort tags by their nameNew

It would be great if the tags (and their respective folders) could be sorted by their name everywhere (in the Tags section, in the flows editing etc.).It’s difficult to navigate if it’s unsorted.

Forum|Forum|6 months ago

AwsamUp-and-comer

Native lead qualification scoring before sending to automation flowNew

Hey ManyChat community 👋One thing I keep seeing agency owners struggle with:They build beautiful ManyChat flows but have no way to score the QUALITY of a lead before routing them.Right now the flow is:New follower → Welcome message → Automation flowBut there's no filter for:- Is this person serious or just curious?- Do they have budget?- Are they the decision maker?So unqualified leads go through the entire flow, waste automation credits, and still end up on a discovery call with no budget.I built LeadVett to solve exactly this.It sits between ManyChat and your calendar:New follower → ManyChat sends LeadVett link → AI scores the lead in 10 seconds → Only Gold leads get your Calendly linkTakes 2 minutes to connect to ManyChat.Has anyone else built a qualification step into their ManyChat flows? Would love to hear how you're handling this.

Forum|Forum|6 months ago

Nutrition ParlourUp-and-comer

Automate a welcome DM to new followersBeta

Create an automation option that sends a greeting message to every new follower

Forum|Forum|7 months ago

TrathamUp-and-comer

message for who follow on tik tokClosed

Would be nice if we could sen a automatic message for who follow on tik tok

Forum|Forum|7 months ago

Tetiana AlieksieienkoUp-and-comer

Welcome message for new TikTok followers.Closed

We see that you’re planning to launch automation on TikTok. This includes a welcome message for new followers as well as automatic responses triggered by comments.The key point here is that this approach helps build audience loyalty. It creates a positive experience — followers feel noticed and appreciated. When someone subscribes and receives a thank-you message, it shows that their attention matters. And that is important.

Forum|Forum|7 months ago

PXS StrategyUp-and-comer

Hashtag-Triggered AutomationNew

It would be great if ManyChat could read hashtags or similar markers in posts and automatically link them to a specific automation.

Forum|Forum|7 months ago

sajithmohanSmooth talker

Gemini API integrationNew

Hi,It would be great if it possible to natively integration Gemini API (just like OpenAI API) with ManyChat.Thanks,Sajith

Forum|Forum|7 months ago

Ruben.MontesUp-and-comer

New followers DMNew

We need options to add more buttons. This way they can select what is closely related to why they followed and we can nudge them into different directions

Forum|Forum|7 months ago

Gustavo BoregioCommunity Moderator & Expert

Pause Automations when there's a response through MetaNew

It’d be great to be able to pause the automation when there’s a human response from the app.This is particularly important for WhatsApp Business app with Coexistence.When the person with the phone replies, we need a way to automatically stop or pause the automations for that particular contact.It’d also be great to have this feature for Instagram and Messenger.

Forum|Forum|7 months ago

sajithmohanSmooth talker

live session about api and integrationsNew

Hi team,It would be great if you could do a hands on webinar about the API integrations (specially for Facebook LeadGen/ Shopify/ WordPress form to WhatsApp) as direct integation is lacking in the platform. Thanks,Sajith

Forum|Forum|7 months ago

Juan MejiaUp-and-comer

New update Feb 25New

Who’s idea was to change the chat view?It was a real bad idea. I hope they change it back. Maybe the developers should sit and work with the app with real leads before making any bad changes to it.

Forum|Forum|7 months ago

MagickUp-and-comer

AnalyticsNew

Please provide better analytics. I would love to be able to see date based analytics on automations so I can see how many times they ran on any give day/week/month. Thank you