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i mean.. i can see in a susbcriber all the whatsapp messages sent.. and the messenger messages sent… but.. how can i see all de emails sent and received?? is it possible??cause all i see is a note… “email sent” but thats it… i need to see the conversation within the email

Hello, We had a consulting company create automations for our church using ManyChat about three years ago.  The company, unfortunately, raised the rates to a point, we couldn’t continue with their support.I would like to see what automations are live and then turn off everything.  I will then begin to turn things on as I learn they do and how they function.I can see where the automations were created.  I see things in messenger that I don’t want.  For example, some folks just say hello to us or join us for an online service, then they end up with every service going to their messenger inbox.  If they didn’t ask for that, that is spam.   How do I see what automations are currently live?  

Hello,I'm experiencing an issue where several of my contacts are displayed as "Unknown Contact" in my ManyChat account, even though they are marked as "Subscribed" and new in my contact list. Additionally, my flow stops unexpectedly after users click a button, even though the flow should continue. This occurs despite the fact that my integrations and settings have been checked and appear to be correctly configured.You can see in the image that people don’t receive the last message. Also they don’t receive the next message in the sequence. Also they are not saved as new contacts. Despite these efforts, I am still seeing multiple entries as "Unknown Contact," and my flow stops at the button click, preventing further engagement. Could you please advise on any additional steps I could take to resolve this, or let me know if this might be a bug?Thank you for your assistance.Best regards,Krista 

Hello I have hypothetical question. If someone will comment the same word 2 times let say someone comments ,,Amen,, in my reel let's say and then he reply to my story or write another amen in my other reel will he get as many automatic messages from me as much he sends this word? If yes can i change it so the person will only get 1 this message or just limit a time space between these messages?

We’d like to start using ManyChat to handle customer support emails in addition to the Messenger and Social Media inbox. Is there currently a way to do this?

Is there any way we could store URL payload to a custom field in the Whatsapp Bot. We currently have a similar feature for messenger where you can get a payload(user inputted value) along the messenger REF URL and save it to a custom field

I'm sending a request to OpenAi in the Assistants API. And it returns the list of messages correctly.{ "object": "list", "data": [ { "id": "msg_iKGCwdwjUO5bb8c1SMpnIk33", "object": "thread.message", "created_at": 1709048220, "assistant_id": "asst_4O3IU4O3IUweCWH1fE2aX", "thread_id": "thread_d8xFPr33232hNovmHTI9hyno", "run_id": "run_l42qcQLk3h2k3jhmvIyX7cEOY", "role": "assistant", "content": [ { "type": "text", "text": { "value": "Hello! I can help you? 😊", "annotations": [] } } ], "file_ids": [], "metadata": {} }, { "id": "msg_0VVvobTk4hj32jk4h23iFbm6Vnk", "object": "thread.message", "created_at": 170432432228, "assistant_id": null, "thread_id": "thread_d8xFPrFi4kjh324kj3h2TI9hyno", "run_id": null, "role": "user", "content": [ { "type": "text", "text": { "value": "Hi", "an

Hi! I’m testing my “reply to post comment” automation and even though I sent the keyword multiple times, it only ran once. How can I get it to keep running for every time someone replies with a keyword?

Hello. is there anything known? Unfortunately, MC support has not responded to me for 2 days. Saving to a 24-hour window on messenger doesn't work again. Unfortunately, my clients are not added to the broadcast notification list. Does anyone else have a similar problem now?

I have my instagram and Facebook accounts connected, however every time I try to log in, it goes in a loop that takes me back to having log back into either Facebook or instagram.  It says a request has been sent, but WHERE???  I haven’t received any emails and I’ve checked every folder and account I have. Anyone know what’s going on?

O link de referencia do manychat pode ser aberto por um dispositivo iOS ? Pois quando divulgo o link nos stories, apenas os aparelhos Android está conseguindo abrir.  

Team I come to know if delete my manychat account i cannot link back the phone  to normal WhatsApp  will show error any one can support please  

Does anyone know how to use MC on TikTok?

Hola,Estoy creando una lista para enviar brodcast por whatsapp. Yo recojo tanto el email y móvil desde un formulario de klaviyo. Pero también voy a activar la automatización en manychat que los que me escriban una palabra X, activen la automatización y le agregue una etiqueta. y además quiero que actualice o agregue un contacto. Lo que quiero saber es si se puede hacer que busque en la lista de klaviyo, si ya es suscriptor que le agregue la propiedad de whatsapp igual a true - imagino que la propiedad en menychat es Y/N optin whatsapp. Si no es suscriptor en klaviyo, le pida también el email. Este es mi flow, pero no agrega nada a klaviyo, porque se activa con el email no? ¿Me puede ayudar a como se haría?  

Hola Comunidad… necesito integrar pipedrive y manychar, para que cada vez que ingresa un nuevo contacto en pipedrive, se dispare un whatsapp de bienvenida en Whatsapp vía manychat. Lo he intentado hacer con zapier, pero me sale el error “Failed to create a create subscriber in Manychat. Error from halted execution: Permission denied to import email. Please contact support to enable this feature” Que se puede hacer?

Não estou conseguindo subir totalmente uma lista de contatos no manychat. Após o processo de importação, aparece uma mensagem informando que tantos números foram inseridos e tantos números foram IGNORADOS. Gostaria de saber o motivo e o que fazer para subir esses números ignorados, alguém pode me ajudar?

Hi community , How to use Broadcasting outside the 24-hour window without getting my Facebook page blocked, if I need to send notifications containing 3 or more different blocks?

Any cool automations you're working on for Black Friday? Could you pls share your ideas?  

Hola a todos! Tengo una duda, lo que ocurre es que he detectado que la opción de Manychat llamada “Conversaciones para romper el hielo” sólo está disponible en dispositivos Android, en iOS no funciona correctamente, ya que sí salen las opciones, pero no deja seleccionarlas, por el contrario en Android si funcionan correctamente ejecutando su respectiva automatización.No se si es que tengo algo mal configurado en mi cuenta, o es algo de políticas, ya que creo recordar que en iOS si me funcionaba al principio.Gracias por leer, espero sus comentarios 🤗 

Hey, I set up my first automation but it’s not triggering at all. Checked and nothing is disabled. I’ve refreshed and confirmed it’s connected to my account….but nothing. Does anyone have any advice? Is there something I’m missing? 

Hola genios!  Buen dia.Active sin intencion la validacion por segundo factor en mi cuenta de facebook. Pero no guarde el codigo y no sincronice ninguna aplicacion. No pude ingresar nunca mas a mi cuenta de Facebook desde e navegador y tampoco puedo conectar los canales a Manychat. Tengo acceso ami cuenta de FB desde la app en mi telefono movil. Facebook no me da ninguna opcion para desactivarla y si intento recuperar la cuenta me hace cambiar la contraseña pero luego vuelve a pedirme e codigo. Intente todo lo que estaba a mi alcance.  No se que intentar. Se le ocurre algo? Mil gracias

hello brothersim create a segment Athis segment countains lot of usersi have also a 24 tags created emptyi want divide the segment users to this 24 tags automaticallymanually i cannot due to high numbers of users in the segment 

Hello Manychat CommunityI have added automation if user send me message containing keywords then automatically message should be sent. But it's not working.I've already tried adding action, but it still doesn't work.The trigger I used was "hello" when I send this message in Instagram direct, it does not activate the flow. 

Houve uma atualização do app e a forma de publicação da automação mudou. Mas agora só consigo colocar um link. Quando coloco os links no texto, como fazia antes, eles não aparecem clicáveis. Existe alguma forma de enviar um texto com vários links clicáveis como era possível antes?

opt-in whatsapp como configuro ? é necessário para usuários que iniciam conversa conosco ? tenho sido notificado como spam sem ter enviado nenhum disparo ou iniciado nenhuma conversas com Contatos, oque fazer ? opt-in seria uma opção ? PRECISO DE AJUDA !