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I see in my IG settings that it says that I have given permission to manychat...however I still can not see my IG account on my manychat dashboard. Can someone help and to verify this is so that potential buyers can comment and receive a link in DM

I’ve tried logging in like I always do with google, and it tells me that “A Manychat account for this sign-in option does not exist. Please try another sign-in option or sign-up.”

Boa tarde, em meu gerenciador não aparece essa opção para selecionar o Many vocês saberiam por quê?E como conectar com gerenciador?

Hi! I set up ManyChat back in May when I started my instagram account. I followed all the steps correctly and tested it out and automated DM’s sent to people who commented the word I chose. Now my follower account has grown substantially and so I just tired testing automation on older posts before I do a fresh new post. I had friends comment the word correctly and it’s no longer sending the link to their DM. Any insight?? I’m scared to make a fresh post with a call to action with all my new followers if it’s not going to work.   

how can  i changing the calendar type to the solar calendar ?

En mis facturas, y pagos salen que se me ah rebajado 15 dolares mensuales es el paquete que escogimos como empresa. Pero el 06 de agosto se hizo un cobro Manychat de 292 dolares. Quiero saber de que en el historial no viene detalles sobre estos 292 dolares. Por favor si pudieran ayudarme diciendome con quien debo contactarme porque no encuentro ningun correo o contacto para averigurar de que son estos 292 dolares. Estoy al pendiente saludos.

Hi!I am doing an integration with my CRM (via Integrately) that:1-When a new lead enters1- creates a contact in Manychat2-Adds a TAG to the contact The purpose of this TAG is to trigger an automation that sends a sequence of messages through WhatsApp.Everything goes well and the Tag is inserted into the contact, but the flow is not triggered! A warning appears in the contact:"The last interaction with this user was more than 24 hours ago. You can only send one Message Template at the moment." This is not true, since the integration allows this interaction to occur in less than 5 minutes!I would not like to use the WhatsApp Message Templates feature that allows businesses to engage with their clients outside the 24-hour window, because this is not the case. And using these templates makes me feel stuck having to authorize each change of template.Has anyon

Hi, My website is not up yet so I am trying to collect a VIP list prior to opening with a gift for those who put their names on the wait list. Because my website is not live can I save the email addresses to manychat? how do I do that? I have set up the flow but when I get to choosing the button I dont know what to choose, or should I be doing it another way. I have only just signed up to manychat in the last couple of hours. Thanks, Lara.

Hola! estoy intentando enviar las conversaciones que se producen en manychat via API a un CRM pero solo capturo los datos pero no la conversación. Alguien sabe?

Erro: este recurso nao pode ser ativado em seu plano atual para remover as restricoes atualize esta conta para um plano pro  Alguém consegue me ajudar? Copiei a automação de um curso mas ele não está ativando por causa desse erro. 

Hola comunidad!  Estoy experimentando un problema con la integración de Google Sheets en uno de mis flujos de automatización que se activa desde un anuncio de Facebook Ads. A continuación, detallo el problema:He creado un flujo donde solicito a los usuarios que ingresen su nombre y número de teléfono mediante campos de usuario personalizados. Después de recoger estos datos, he configurado una acción para que los mismos se carguen automáticamente en una hoja de cálculo de Google Sheets. Sin embargo, he notado que los datos de los usuarios que llegan desde el anuncio no se están cargando en Google Sheets como esperaba.He verificado lo siguiente:Los campos personalizados están correctamente configurados y capturan los datos. La acción de Google Sheets está conectada correctamente, con las columnas mapeadas adecuadamente. Los permisos y la autenticación de Google Sheets parecen estar en orden.

Hey everyone, I have this question. So I am running a Facebook campaign on my Manychat flow i on Instagram. I have selected both instagram and messenger for my ads, will my ads work on messenger too? Since the flow I have connected with the ads in built in Instagram?  If no, is there any way where my 1 flow can run on both platforms? Will it be possible if I create the flow in Messenger and then run ads for both messenger as well as instagram. Thank you so much, Also I raised a manychat bug and issue a week ago I never received a follow up. Is there any support in manychat? 

É possível bloquear que os agentes puxem os “Não Atribuídos”? Mesmo que eu cria uma distribuição, tem caído alguns leads por lá e queria poder bloquear a visualização ou pelo menos remover essa possibilidade dos agentes.

Hi, I just signed up with Manychat and I went live with my first automation on IG. I got a response from a follower saying they got this message when they click on the CTA button. “ This message is not supported. It is unavailable” However when I go to her DM and click the CTA button it works. It send me to the webpage. I wanted to know if it is an issues on my end or theirs.Thank you.

When I receive and click on a manychat comment in DMs that is an automated message that includes a link/button to a document/file, it returns an error “There was a problem loading this website.”. I tried to go to browser settings in Instagram and turn off the safe website browsing toggle, but it still doesn’t work.

I’m new in manychat and I’d like to know where can I find the “Subscriber ID” on manychat to log with Make...

Olá pessoal,Estou tentando fazer um fluxo para o gerenciamento dos leads que chegam pelo WhatsApp, porém, por exemplo, quando eu peço para o usuário digitar seu nome completo, o meu fluxo aceita qualquer resposta, até números. Como faço para impedir isso?

Hi, I just want to double check, I can use my UK business whatsapp number for Many Chat? I understand it will only be able to use that number for Manychats after I register the number on Manychats. 

Can the User comments on your Post be triggered if the text is purely “marriage” only? We just want to trigger an action is they only reply “marriage” to a post.If the reply has other words than “marriage” then the action should not trigger.

Hello. I created a FLOW automation with a trigger for Facebook Ads JSON, but in the Facebook Ads Manager, I can only insert the JSON code, and that's it. Facebook is showing an ad error.  

Olá pessoal,Depois que conectei o número da minha loja na plataforma do Manychat, não consegui mais conectá-lo em minha conta de anúncios da Meta. Alguém sabe me dizer o motivo? E como consertar isso?

Hi, I’m a social media manager and want others in my team to access the Many Chat account, but it’s all connected to my Facebook profile. Can I switch to an email sign up so I can share login credentials?How to I solve giving different people access to the Many Chat account?

Hi,Greetings from Vegas! I'm new to ManyChat's sequence feature and could use some help.I created a sequence and tested it using my test Instagram account, and it worked fine. However, when make 1,604 contacts to subscribe the same sequence, only 8 received the messages. There are no errors in the log either. I've read ManyChat's blog, but it didn't help resolve the issue.Does anyone know how to debug this or check what might be going wrong?Thanks in advance!Sol

Manychat is not sending auto reply to me after I have a three-digit code to the IG account @history.starunion in the preview function…Also, Manychat has been stopped sending auto messages for my previous posts since a month ago...

I am new to Manychat and I am very confused already. I really need to understand how to set up a keyword automation to be able to deliver a free lead magnet (for starters). I have watched a video which states keywords are under automation but I do not have that option as per the video. I then signed up for the free trial to see if that made a difference and it hasn't. I only have automation, basics and sequences in the menu.Can someone please explain to me how to do this based on the following scenario.I simply want to create an Instagram post and then ask readers to comment a keyword which will then link them to my lead agent. Sorry but this is as clear as mud unless I am being totally thick.Help please!