Ask and troubleshoot

Hey Guys,I want to grow an Instagram DM List.When I’m building an automation for this, there is no option for “Instagram DM List” in the sections.Does anyone know the solution?Thank you in advance!

Queria que cada pessoa que curtisse um post meu, recebesse uma mensagem

Regarding ‘Welcome Message’ start flow button restore.In the WELCOME MESSAGE flow, the 1st ‘COMMAND’ button connects to a FLOW button, which should read: [FB] BB CORE Growth Tool Greeting [CUSTOMIZE]. However the box is empty! Anyone know how to restore it? 

I want to remove my visa debit card from the billing. How can I do so as there is only update card option.I don't wNt to update to new one. But remove the existing one. Please help and guide.

Hi everyone can you please help, my dms are going to the Manychat app however I need to refresh the dms on insta for them to show up please help

Hey! I’m new to Manychat, so this may be a very simple answer, but I don’t seem to have access to the User Input field. I have a pro account, but even then when I go to create the “reply in dm” the only fields I can build are text, image, card, audio, video, and gallery; I don’t even see “user input.” All tutorials I have seen show that I should also have “user input” as an option so I can ask customers a series of survey questions. Has this feature changed and been grouped into another feature? I know I can create a text reply with multiple button response but that doesn’t seem like the same thing. Any help would be greatly appreciated!  

Bom dia pessoal! Tudo bem?Tenho um fluxo de mensagem nos meus stories e nos comentários do meu feed, onde as pessoas comentam uma palavra, e envio uma mensagem no direct dela.Mas o fluxo contabiliza o envio da palavra nos stories ou comentário, mas a mensagem não é enviada no direct da pessoa.Alguém já passou por isso, e saiba como solucionar?

Como puedo segmentar los contactos para agg en un flujo del Broadcast y enviar mensajes cronológico 

Background: we have one Meta Business Manager Account that owns three different Instagram accounts and we would like to create automations for all three. Since ManyChat can only serve one Instagram account per ManyChat account, we created three ManyChat accounts and connected each of them to the same Meta Business Manager and then to either of the three Instagram accounts.Problem: we cannot distinguish the three accounts in ManyChat, because they are all almost named identical. The only way to see, which account is currently active in the ManyChat-browser, is to navigate to Settings=>Instagram to display the connected Instagram account. Surely, there is a way to rename/color-code/tag/etc a ManyChat account, such that it becomes distinguishable on first sight. Or is there? 

Hola a todos. Tengo un cliente que me pide hacer un chatbot en arabe. Todo bien con eso, tengo el flow de conversación diseñado pero mi único gran bloqueo es que al pegar el texto en arabe, se pega como el alfabeto español o ingles, que va de izquierda a derecha, cuando el arabe se escribe de derecha a izquierda.  Dentro del chatbot que será para whatsapp, al pegar el texto no encuentro ninguna opción para configurar eso. Alguien sabe como hacerlo? existe alguna solución? Gracias

Mine stopped working about an hour ago. Refreshed permissions and re-tested. No luck

When a user replies from a story post I would like to have it sent automatically to the AI Bot automation.I have suceeded in doing so, however the user has to ask again as the bot does not receive the first user input making the experience less than optimal. is it possible to pass the first user input to the AI Bot ? 

 Configurei o CRM KOMO, mas fiquei sabendo que ele poderia acabar banindo minha conta por não ter integração com o Manychat. Queria saber caso alguém consiga me ajudar, qual o melhor crm de direct para controlar fluxo de leads e que eu não corra rsico de ter a conta banida. Valeu galera, gratidão!

Configurei o CRM KOMO, mas fiquei sabendo que ele poderia acabar banindo minha conta por não ter integração com o Manychat. Queria saber caso alguém consiga me ajudar, qual o melhor crm de direct para controlar fluxo de leads e que eu não corra rsico de ter a conta banida. Valeu galera, gratidão!Inglish version: I set up the KOMO CRM, but I found out that it could end up banning my account for not having integration with Manychat. I would like to know if anyone can help me, what is the best direct CRM to control the flow of leads and so that I don't run the risk of having my account banned. Thanks guys, gratitude!

Can anyone help me? I am wanting to advertise in other Facebook groups that allow advertising and I was wanting to know if I can connect ManyChat to these posts or does it have to be directly from my business page? Since I was going to be posting in many different groups, I wanted to make things easier then having to constantly check the posts. 

Hi, i have a basic flow based on buttons.When a user writes to us on whatsapp is propted with welcome message and buttons to ask what it needs. If the users press the SALES button i whant to assing the conversation to the sales agent (i know how to do that) but also i want that the sales agent to join the conversation on his private whatsapp number. Is there a way to do that?

Hi Community! Hoping someone has experienced this issue and can lend some advice.I have ManyChat set up for my IG business account. I’ve tested it multiple times from multiple accounts (mine & my husband’s) and it works great! However, I’ve noticed ManyChat is only auto responding on my business acct to accounts I’m connected with on my personal account.Has anyone experienced this? How do I fix it? Thanks so much!

Para enviar mensagens na API OFICIAL do Whatsapp (Exemplo: 2000 contatos) eu preciso subir de plano?

Pessoal, tenho o PRO e não estou conseguindo disparar em massa para whatsapp, só envia para 1 contato, de mais de 200 contatos. Alguém já teve esse erro? Me ajudem! 

Attached the same Instagram account to ManyChat twiceI can't use the first one, but it's paid for ProI can use the second one, but it's Trial.Even though it's the same account.What's the problem? 

EU CONSIGO PAGAR COM CARTÃO DE DEBITO OU PIX ?

I read I could use a Messenger chatbot to bulk private message my group members after downloading a CSV of my group member’s IDs (and all their profile info), using a the Group Extractor Chrome extension. Does anyone know anything about this? Next step? Thanks! 

I got a new instagram and since then my many chat has gone wild. infact i have gone back n forth with trying to reset accounts. deactivate the 9 whole yards. and I cant get it to work again!!!!!!!!!!! So frustrated with no support. can I do like a factory reset start from scratch where  many chat doesnt recognize me when i try to sign up again. Ive spent 7 hours on this today I would love some suggestions

My main target channel is Whatsapp. Is there a workaround to receive payments via Whatsapp? Templates, guides welcome. I’m sure someone has figured this out already. Thanks! Oliver

Olá, queria restaurar os fluxos da minha conta, excluí-os acidentalmente :( Conta:thamiresvmoura@gmail.com