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quero testar se o usuario ja interagiiu com meu fluxo ou nao. se ja tiver interagido eu mando ele para um local, se nao tiver, peço o nome, email, etc.. eu usei a variavel de sistema "se inscrito é desconhecido", peça o nome o email, senao, jogue para bem vindo fulano. Porem nao está roteando corretamente. ja fiz a exlcusao de usuario dentro do link contatos  para reiniciar a interacao, mas nao funciona. como resolver?    

I have a flow in ManyChat that stops midway. I make a connection with GPT via the Assistant API, send the user's question, and it returns the answer correctly. However, ManyChat does not send the answer back to the user, even though the answer has already been received by the API.In the image below, in red, is the GPT's response. In blue is the count for error location. It reaches up to number 3, as shown in the image that performs the action from this user field. Can someone help me, please?? 

Hi! Im trying to set up an Automation, but unfortunately it doesn't work, my messages never go through, except my contact is created by clicking on WhatsappURL. Can you tell me why? I'd like to contact People I Import from my CRM System automatically by tagging them. heres what i wanna get working:  beforehand i built an automation that sorts new contacts imported, and tags them, that would be the first tag that starts a chat. i tried just messaging all new contacts but these messages werent delivered aswell.

Hey all..., look, I'm having some serious issues getting my automations to work. I was wondering if anyone would be able to give me a bit more insight as to why. I have already checked out the relevant articles and explanatory videos, and nothing is working.

Hey Ya’ll,  So Ive run into an issue with connecting all of my accounts (FB & IG).  I have a few accounts - two of them being the following: Kristen AdolfiKrissy Krash I seem to be logged into Many Chat with my Kristen Adolfi page (as I logged in using Facebook) but then to set up automations, its connected to my Krissy Krash account - which is totally fine, but I need to be able to add automations on both of them but when I try to add another profile on Many Chat, it doesnt pick up my Kristen Adolfi page? Anyone have some advice or fixes here? I Have checked permissions and given Many Chat everything.  Please help! xx

Olá, pessoal! Espero que estejam todos bem!Criei uma sequência para adicionar uma tag de região em todos os meus contatos usando o início do número do WhatsApp ID. Testei a sequência inscrevendo alguns contatos à ela manualmente e funcionou perfeitamente, porém, quando eu seleciono todos os meus contatos e executo a ação em massa “Inscrever em uma sequência”, a automação não funciona e o contato continua inscrito na sequência. Já verifiquei o gatilho e está certo.Dando uma rápida pesquisada por aqui, encontrei uma “solução”: Enviar a automação em forma de “Disparo de mensagem em massa” (Broadcast). Funcionou para a maioria dos contatos, mas, mesmo assim, alguns não receberam a automação. Alguém saberia me dizer como eu poderia resolver isso?Desde já, agradeço!

Não estou conseguindo finalizar a conexão do Instagram com o Manychat, ele fica sempre na mesma página e não acontece nada.Já segui todos os passados a passados que o Manychat disponibiliza e não deu certo.Conseguem ajudar de alguma forma?Essa é a mensagem que aparece na tela:"Restam alguns passos para conectar o seu InstagramAo clicar no botão abaixo, você será redirecionado para a automação de conexão do Facebook. Não se preocupe, o Instagram faz parte do ecossistema de automação do Facebook."

Hiis there a problem at the moment I have been trying for days to get started setting up automation on my Instagram account. It appears to have connected with Facebook but kept asking me over and over to connect so I cannot proceed any further. Anyone else having these issues?

Buenas tardes. He hecho publicaciones de reels y posts a los que tengo una plabra clave a al que responden y se les envia texto y link para suscribirse en un entrenamiento en mi web.Hay alguna forma de hacer un seguimiento y hacer como retargeting? QUisiera poder recordarles algo a quienes no se han inscripto? Es posible o hacer alguna practica similar? Gracias

My name is Claudio, I'm from São Paulo, BrazilI'm new to this world, I'm looking forward to making my first sales service robot.Thank you all in advance and I will definitely need your support.Big hug

"Hi, how can I set up redirecting a customer from an automatic chatbot to a chat with a real agent after a few messages?"

Hi everyone,I’m trying to get my account started. I’ve signed up and at the beginning of the process, I’ve sync’d my IG account with my FB profile. Once I get the confirmation, I go back to the main page with barely has anything on it. I don’t see a full dashboard, but when I refresh the page, a dashboard pops of for a split second and then back to a somewhat blank page that has be go through the same loop with adding a channel.I must have gone through this loop a million times, each time it tells me that the connection was a success, only to not have anything to show for it.This process should be simple, so either there is a glaring mistake I am making, or there is a glitch. I believe it’s a glitch because why would I get a glimpse of the dashboard when refreshing the page and then it disappears.I’ve tried submitting a ticket but when I click on that, it says I have to upgrade to PRO. I tried doing that, but again, it sends me to the first page to set up a connection. So, I am unable

Anyone know what is going on? This was working perfectly fine and then suddenly stopped last week. No matter what I do I cannot get my automation to trigger on my IG reels. I refreshed permissions started the automation from scratch and still nothing. 

¡Hola! Tengo un flow activo, sin embargo, el mensaje solo se envía a algunas personas y no a todas, no entiendo porqué. Además, añadí una pausa inteligente para que espere 20 horas para mandar el siguiente mensaje, y no lo hace. De hecho, algunos aparecen como “pasado”, ¿alguien sabe que quiere decir eso? Gracias,  

Alguien sabe por que no se activan mis mensajes correctamente con las pausas inteligentes

I got an email sometime back that the Manychat community on Facebook was moving . I didn’t understand and didn’t have time then to follow up until now. Is this the new community?  Thank you

When registering a WhatsApp account and linking it with Meta, I ended up doing it the wrong way. I tried several times to link the number to a new Facebook page, at the same time, I had created a page there on Facebook and had not connected it to a Business Portfolio. Then I tried to create a link between that same number and another different page that I created correctly (linking with the Business Portfolio). Then my WhatsApp Business account was blocked, probably due to trying to connect the number to a page that was challenged by ownership and also for trying to connect the same WhatsApp number to two different pages. I'm having trouble understanding the correct path. I have already requested a review for unlocking at Meta. I would also like to try creating another WhatsApp number through ManyChat. However, when I try to create a new WhatsApp channel on MC, only the option to connect the same number (the old one, which caused the problem) appears. The option to create a new number

Good afternoon friends!Friends, I've had the pro account for a few months now.As I'm new to manychat, I made some mistakes because I didn't know how to manipulate the platform, and WhatsApp blocked my cell phone number.It wasn't clear whether I could use my WhatsApp on my cell phone too and I made this mistake by staying on WhatsApp Business and also on ManyChat.Now I got a new cell phone number and I need to register it again, but the option to register a new number does not appear.How should I proceed???

everyone,It's been about five months since we've been unable to utilize Ref URLs in ManyChat. The URL successfully directs customers to our DMs, but unfortunately, our flow isn't sending any messages. I've been curious if any of you are experiencing the same issue?

Hi! I paid a rate Pro for 500 people. How can I increase the yhe rate to 1000?

Can some tell me more about this manychat

Can I distinguish those who have subscribed for a fee on Instagram? I mean, the people who have subscribed to my page for $0.99. I want to send them a special message when they start a message. I couldn't find it in the status checks. Can you help me?

Hi everyone. Im trying to set up an automation where I can set up a next step that gives me the option that if the person does reply, that it goes to one message, but if they don’t reply, then it waits and send a different message 

Hi! I need to start an automation when a user send story with the word “love” but I also would like to send a different message when the word “love” is not in the story reply, I can’t find a suitable way to do this, do you have any ideas on how to do this? Thanks guys!