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    Manychat Ideation Guidelines

    Hi Manychat Community! The ideation section was specifically designed for Manychat users to share their ideas and feature requests for improv...

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    777 Ideas

    masterai
    masteraiUp-and-comer

    Billing date headacheNew

    It would be really helpful if you could add a feature that lets us set the same billing date for all accounts—like the 15th of the month.We’re running an agency with multiple accounts, and juggling different billing dates (some on the 12th, others on the 29th) has become a bit of a headache. Having the option to align all accounts to one consistent date would make managing everything a lot smoother.

    0
    masterai
    Forum|Forum|1 year ago
    Geoge Trindade
    Geoge TrindadeUp-and-comer

    Linhas configuráveisNew

    As linhas do fluxo são caóticas a partir de uma determinada quantidade, ficam muito misturadas, mas seria lindo se pudéssemos configurar por onde essas linhas passam de forma mais personalizadas, deixando o desenho dos fluxos com cara de circuito integrado, seria muito útil na visualização do fluxo, não acredito que eu seja o primeiro a pensar assimveja como são bem dispostas as linhas 

    0
    Geoge Trindade
    Forum|Forum|1 year ago
    Jonty Poulter
    Jonty PoulterUp-and-comer

    Integration with MailerLiteNew

    I would love to get integration with mailerlite, as we have just moved our mailing list system and it currently is not an integration option! 

    2
    Gustavo Boregio
    Forum|Forum|1 year ago
    DappaAlpaca
    DappaAlpacaUp-and-comer

    Instagram comment scraper (Competition use case)New

    I’m planning on running a competition from my Instagram where users can comment multiple times on a specific post to gain multiple entries. I’m expecting a large number of entrants with an even larger number of comments, something that would to tedious to count manually.A basic comment scraper would be a fantastic addition to Manychat. Using the Manychat variable function to create custom user fields like {{user_comment}} so the results could be automatically complied in to a google sheet document alongside the user name would be amazing.

    1
    rodrigo_silvano
    Forum|Forum|1 year ago
    K
    khormologiaUp-and-comer

    Reply to a DM with a reel or a postNew

    Hello,The idea is when answering to a story as a lead you can re-orient them to one of your reels or postsThe idea is that it becomes an integrated feature:Latest reel, Latest post, Latest reel or post, specific post/reelIn certain Q&A, livechat you may need to orient people to some of your latest or previous content 

    1
    rodrigo_silvano
    Forum|Forum|1 year ago
    E
    edenUp-and-comer

    A filter to hide messages sent by the bot during conversations with the client.New

    I use ManyChat primarily for two purposes: 1) providing answers to frequently asked questions, and 2) receiving client-submitted forms or questions via DM.When clients explore various menus and automations, too many bot messages (messages I’ve sent) pile up, making it difficult to locate the forms or questions submitted by clients.So it would be great to have a filter that hides bot messages or allows me to view only the messages directly typed by the client.

    0
    E
    Forum|Forum|1 year ago
    josue_734
    josue_734Up-and-comer

    Disparador seguimientoNew

    me gustaría que aparezca la opción, en los disparadores, “el usuario nos empieza a seguir”

    0
    josue_734
    Forum|Forum|1 year ago
    josue_734
    josue_734Up-and-comer

    reenviar el ultimo mensajeNew

    me gustaría una función, donde se pueda anular el último mensaje y luego volvérselo a enviar, eso sirve para darle seguimiento a los clientes 

    0
    josue_734
    Forum|Forum|1 year ago
    josuealfonso
    josuealfonsoUp-and-comer

    Inclue images in IANew

    The function to send a set of images or videos should be added when the AI detects that need within the conversation.    

    0
    josuealfonso
    Forum|Forum|1 year ago
    KatiK
    KatiKUp-and-comer

    Separate VAT line on the invoice for companiesNew

    From company perspective it is important to know what the VAT amount on the invoice is. Currently there is no line for VAT on the invoice. Even if it’s 0% and reverse tax many accountants want to know this and it would make it easier for companies to just download the invoice to the accounting system without separately always explaining it’s VAT 0% (or whatever the country VAT is). 

    0
    KatiK
    Forum|Forum|1 year ago
    inaciodapper
    inaciodapperUp-and-comer

    Change audio format on WhatsappNew

     Users receive audios as files (not in native format), which slightly affects the user experience, making interactions less natural. I suggest that ManyChat add a native audio functionality to increase user engagement with automations within WhatsApp. I'm not sure if there's a correlation, but some users also report being unable to listen to the audio.--------Original: Os usuários recebem audios como se fossem arquivos (não no formato nativo). Isso acaba prejudicando um pouco a experiência do usuário para tornar as interações mais naturais. Sugiro que o manychat adicione a funcionalidade de audio nativo para aumentar engajamento dos usuários com automações dentro do whatsapp. Não sei se há alguma correlação, mais alguns usuários relatam não conseguir ouvir o audio também.

    0
    inaciodapper
    Forum|Forum|1 year ago
    Fern John Espinosa
    Fern John EspinosaUp-and-comer

    Looking for a Social Media MangerNew

    If you're still looking for a Virtual Assistant or Social Media Manager, I’m here to help! With my experience in creating engaging content, managing social media platforms, and keeping up with the latest trends, I can help you boost your online presence and manage your tasks efficiently. I’m dedicated to providing personalized support, so whether you need help with content creation, scheduling, or community engagement, I’ve got you covered. Let’s connect and discuss how I can contribute to your success!

    0
    Fern John Espinosa
    Forum|Forum|1 year ago
    itsalishadesigns
    itsalishadesignsUp-and-comer

    Option to Manage Canned responsesNew

    It would be really great to have an potion to drag and arrange canned responses so that we can have to most used one on top and it’s much more easier to use on mobile phone and on desktop as it would be easier to just choose and send instead of using “/” and have dozens of canned messages to check and choose.

    0
    itsalishadesigns
    Forum|Forum|1 year ago
    1QT
    1QTUp-and-comer

    Please bring back Dragging the workspaceDelivered

    The ONLY way (PC, Windows 10) I can navigate the workflow space is strategically zooming in and out of it.  Why can’t I drag the workspace around?  Ugh, this is not optimal at all and I’m wasting so much time just navigate the space.   If it’s user error, pleeeease tell me.  You can laugh at me later but it’s not working and I see no way to turn that on.  Similar to other Process flow/ Brainstorming platforms, like Figma, Miro or Mural, I can use the mouse to select components OR I can use the mouse to drag the space around.  And I don’t mean selecting a box or a note, I mean the workspace itself.  I can’t navigate it at with the click and zoom at all!

    5
    Raquel C
    Forum|Forum|1 year ago
    next2toks
    next2toksUp-and-comer

    being able to save your instagram followersNew

    It would be incredibly beneficial if ManyChat had a system where anyone who follows you on Instagram gets automatically saved to your ManyChat account. That way, if you ever lose access to your Instagram account or if it's deleted, you could still notify your followers and direct them to your new account.This feature would save the frustration of starting over from scratch. I wish such a system existed because it would have saved me the time I’m currently using to rebuild my community. Despite having nearly 23k followers before, in the last month, I haven’t even been able to gain 100 followers.

    0
    next2toks
    Forum|Forum|1 year ago
    Jason_Broderick
    Jason_BroderickUp-and-comer

    Automation Action: "Stop An Automation"New

    Add an Action to “Start / Stop An Automation”This is such a simple feature that I can’t believe it doesn’t exist yet. It’s ubiquitous across all other common marketing automation platforms. If I have two automations that might clash with each other, I expect to be able to stop one automation from within the other automation. Example, I have a lead magnet delivery flow, triggered by a keyword. They trigger it, it asks a series of questions, delivers the lead magnet, then follows up. It’s about 10 steps. If the contact doesn’t respond, I follow up. I have another automation that is a goals questionnaire, also triggered by a keyword. If they trigger this keyword, simple, I want to STOP the other automation wherever it is, so they don’t clash. Currently the only way to do that, is to add a tag in automation 2, and at every single step in automation 1, check if that tag exists, that means adding 10 tag checks in the first automation. Crazy. Now… what if I want to check them both for each other, or add a 3rd possible automation. Madness.Instead, if I had a “Stop Automation” action, I could just put that, once, at the start of any automation, to stop any other automation I wanted. Simple.  Example from ActiveCampaign  

    0
    Jason_Broderick
    Forum|Forum|1 year ago
    1337punk
    1337punkUp-and-comer

    Enable memory on AINew

    Enable the AI to keep in memory all the conversation.For the moment when you go back and talk with the bot it act like we never talked before

    0
    1337punk
    Forum|Forum|1 year ago
    Kaan22
    Kaan22Up-and-comer

    Custom Audios & Videos to InstagramNew

    It would be good if we could specify a URL instead of uploading an audio or video to manychat. This way we can send individual welcome messages to the customer.

    0
    Kaan22
    Forum|Forum|1 year ago
    kunalpatankar
    kunalpatankarUp-and-comer

    WhatsApp Native PaymentsNew

    Subject: Suggestion to Integrate WhatsApp Native Payment via Razorpay for India and SingaporeDear ManyChat Team,I hope this message finds you well. I’m writing to suggest an exciting new feature that could significantly enhance the user experience for ManyChat users, especially in India and Singapore. As WhatsApp Native Payment is now available in both countries, integrating this payment option into ManyChat would be highly beneficial for businesses and users.Here in India, Razorpay is one of the most popular and trusted payment gateways. It supports both local and foreign currencies, making it versatile for SMBs using Meta's ecosystem. Razorpay also seamlessly integrates with many platforms, and having it connected through WhatsApp’s Native Payment API/SDK (readily available via Meta) would streamline the payment process, making transactions faster and smoother for customers.This integration would be a valuable addition for businesses relying on ManyChat and WhatsApp to manage their operations, especially in regions where WhatsApp is a major communication channel.Looking forward to your thoughts and any updates on this potential feature.Warm regards & Love,  Kunal Patankar  from India

    0
    kunalpatankar
    Forum|Forum|1 year ago
    alexdubois
    alexduboisUp-and-comer

    Export/Import canned responses from CSVNew

    Export/Import canned responses from CSV would make it way easier to edit at scale… not sure why I couldn’t find this feature

    0
    alexdubois
    Forum|Forum|1 year ago
    soekwer.Ai
    soekwer.AiUp-and-comer

    Pre-Payment 3 Months, 6 Months , !2 MonthsNew

    Please allow us to prepay for our subscription for 3 , 6 or 12 months. I know your probably focused on Social Media Companies or Social Influencers and the churn with regards to them using service may be high - because things change fast in tht sector and you dont want to bind them to term payment etc.. but you have a great service for other businesses as well - and we would like to Pay a few months if not annually - because we budget for such periods and would not like to find that the platform is off every month if payment didn't go through. ALSO look at it from this point - when we receive funding we don't want to keep the budget for Many Chat in our account to pay every month for a year - so we would like to prepay so that we know this is solved and taken care of and we can go about our business with ease. if the issue is that because the Number of Contacts can change - let us load ( top UP)  credits LIKE IN OUR WALLETS  on the account then then pay from the credits - at least that way we know the funds say for a year has been paid to many chat already - we just need to press a button to deduct or Top Up - PLEASE TAKE  LOOK AT THIS

    1
    soekwer.Ai
    Forum|Forum|1 year ago
    brulagioia
    brulagioiaUp-and-comer

    Chat window: Improve the usabilityNew

    On the chat Window, once I send a message the cursor goes out of the text box, so each time I want to write another message I should put with the mouse the cursor on the text box.Please copy WhatsApp and once I press enter and send the message, put the cursor again on the text box.This will improve a lot the chat window and the facility to use it.

    1
    misbah786zafar
    Forum|Forum|1 year ago
    derian_99
    derian_99Up-and-comer

    Facebook Group AutomationNew

    I would love it if Many Chat could automate comment in my facebook group like it can on my instagram!

    0
    derian_99
    Forum|Forum|1 year ago
    rodrigo_silvano
    rodrigo_silvanoCommunity Moderator

    CalculatorNew

    Hello guys! I would like to propose the following feature for ManyChat.Creation of a calculation block for budget estimates. Throughout the flow, the client selects one or more services, and each of these services would have a variable associated with a value.At the end of the service selection, the calculator would perform all necessary calculations to present the final amount or even send a more personalized budget via email.

    2
    rodrigo_silvano
    Forum|Forum|1 year ago
    jairozepeda
    jairozepedaUp-and-comer

    Unanswered Message FilterNew

    Dear ManyChat Team,We would like to request the addition of a new feature in live chat. It would be very helpful to filter unanswered messages and keep them visible at the top.This functionality would significantly improve our oversight and follow-up on sales opportunities.Thank you for your attention and support. We look forward to your response.Best regards,

    1
    mareks.media
    Forum|Forum|1 year ago

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