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Currently payment is handled manually by giving out different payment options (CashApp, PayPal, Venmo) but i want bot sends a Stripe payment link for the selected service. Once the user completes payment, Stripe automatically confirms the transaction. The bot notifies the team and moves the client forward to scheduling.How can i achieve this? 

Olá pessoal, sou iniciante no manychat. Estou configurando algumas respostas para meu instagram empresarial.Gostaria de saber onde ativa o Recurso MENSAGEM DE BOAS VINDAS do instagram?Para todo seguidor novo, gostaria que o chat enviasse uma mensagem de boas-vindas. Como faço?

Hola, quería saber si hay forma de cambiar la URL mcQue aparece cuando pongo un link por ejemplo de un Google docs Ya que estoy pagando un servicio me debería dejar poner una URL personal

Ya sea que estés empezando o tengas mucha experiencia, consulta este artículo si necesitas ayuda.Encontrarás las respuestas a las preguntas más comunes, recursos clave y consejos útiles que te ayudarán a aprovechar Manychat al máximo. 😎 Comencemos con las preguntas IMPORTANTES... 😱🙋 ¿Me suspenderán si uso Manychat?¡No, para nada!Manychat está aprobado oficialmente por Meta, y como socio comercial de Meta oficial, es completamente seguro usar Manychat en tu Instagram, Facebook o WhatsApp.Uso Manychat en cuentas de Instagram de más de 1 millón de seguidores hace años, sin ninguna suspensión, advertencia, bloqueos o ningún otro problema.Solo recuerda: ¡debes cumplir con todas las otras políticas establecidas por Meta! Tienes que cumplir con todas la Pautas de la comunidad y de empresas, mantener al público contento y asegurarte de que tus contactos no estén denunciando tu cuenta como spam.Mientras sigas las pautas, respetes al público y no envíes spam a la gente, estás completamente a

Olá, estava nos dias gratuitos do manychat, não tinha achado logo o lugar para cancelar e foi feito a compra no meu cartão.  Como cancelar e receber o estorno?Agradeço!

I am integrating ManyChat with Make.com and using the "Make an Action" module to update an Array-type Custom Field . However, I am unsure about the correct data format to pass into the field.Here’s my scenario:I retrieve multiple order IDs for a subscriber. I need to store them in an Array-type Custom Field using the "Make an Action" module in ManyChat. When I pass the values as a comma-separated string or a JSON array, I get an error.Could you please clarify:✅ What is the expected data format for an array in the "Make an Action" module?✅ Does ManyChat require a stringified JSON array (e.g., "[\"#1133\", \"#1053\"]"), or does it automatically parse a comma-separated string?✅ Are there any additional settings or steps required to store multiple values correctly in an Array-type CUF?I appreciate your guidance on this and look forward to your response!

Estou com esse problema, após estarem aprovados, não são enviados para todos. 173 foram aprovados, mas somente 42 foram enviados! Alguém sabe o motivo? Já fiz várias vezes e sempre envia menos do que os que deveriam!  

I have used manychat with instagram, setting a condition to send specific messages only to the followers, and it was highly successful to boost followers.I’m trying to do the same with Facebook Page, however FB page doesn’t have condition to check following status. Am I right or am I not finding it correctly?

Não importa se você está apenas começando ou é um profissional experiente, consulte este artigo se precisar de ajuda. Você encontrará respostas para as perguntas mais comuns, recursos importantes e dicas de especialistas para ajudar você a aproveitar ao máximo a Manychat! 😎 Vamos começar com as GRANDES perguntas... 😱 🙋 Eu serei banido se usar a Manychat?Não, não será!A Manychat é oficialmente aprovada pela Meta e, como parceira de negócios oficial da Meta, é totalmente seguro usar a Manychat no seu Instagram, Facebook ou WhatsApp.Eu uso a Manychat com contas do Instagram com mais de 1 milhão de seguidores há anos, sem absolutamente nenhuma proibição, aviso, bloqueio ou qualquer outro problema.Mas lembre-se: você ainda precisa cumprir todas as outras políticas estabelecidas pela Meta! Então você ainda precisa cumprir as Diretrizes Comerciais e da Comunidade, manter seu público feliz e garantir que sua conta não seja denunciada como spam por seus contatos!Contanto que você siga as dir

Hi,I would like to personalize Instagram message (Hi [Instagram profile name], thank you for….), but so far I could only use [Instagram user name].  Can somebody tell me how to do it? Really appreciate it. 

A couple things went wrong when I attempted to set up Manychat. First, it assigned the chatbot to the wrong Facebook page. I ordered a second Manychat for the correct page, but I was charged a second time. The problem with the correct page is that it started me as a trial user, but I want to be pro. In order to convert to pro, I need a coupon code which I do not have. Since I am in communication with Meta, is there someone who can help restore my Ads manager. I am banned from ads because someone hacked my account. I would really like to be able to run ads on Meta. Thank you.

Não estou conseguindo entrar no manychat pelo computador. Eu coloco entrar com o Facebook e ai ele ja fala que entrei recentemente e para continuar. Mas ai aparece Falha na Autenticação e não entrar. O que fazer?

Hi,Is there a way to validate the number the contact entered on the Data Collection block?I want to allow a range of 1 - 10.

Oi, pessoal!Estou enfrentando um problema ao tentar criar novos templates wpp api oficial no ManyChat em Português (BR). Recebo uma mensagem informando que o idioma está sendo excluído e que não posso adicionar novos conteúdos até que a exclusão seja concluída, o que pode levar até 4 semanas.Alguém mais está passando por isso? Há alguma solução alternativa além de esperar ou usar outro idioma temporariamente?Agradeço qualquer ajuda!

Hi everyone!I'm facing an issue when trying to create new WhatsApp API official templates on ManyChat in Portuguese (BR). I get a message saying that the language is being deleted and that I can't add new content until the deletion process is completed, which may take up to 4 weeks.Is anyone else experiencing this? Is there any alternative solution besides waiting or using another language temporarily?I appreciate any help! 

Hola. El día de ayer hice una automatización sencilla la cual probé con un mensaje desde una cuenta alterna. Sin embargo, hoy encuentro que tengo varios comentarios en mi publicación, tienen su respectiva respuesta automática, pero no veo que Manychat haya enviado los DMs. Cuando intento revisar la app, me dice que tengo que tener la última versión para hacer uso de esa automatización, sin embargo, en la App Store aparece que tengo la app actualizada. Yo pago el servicio de Manychat, no estoy usando versión libre. ¿Alguien sabe qué ocurre?Gracias por su ayuda Esto es lo que dice cuando intento revisar la automatización desde mi celular. 

We have the following flow: people receive a DM with a clickable link (open website), then they should receive a second message directing them to the newsletter to subscribe. However, they are not receiving the second message. I always receive it, but the others don’t. Where is the issue? I found the following flow in the ManyChat community and set it up: https://community.manychat.com/general-q-a-43/add-a-follow-up-dm-after-a-first-message-that-shared-a-link-5070.There, users do receive the second message. Those who click within 10 seconds see everything working correctly, but after 10 seconds, they fall into the 'condition tag isn’t condition_tag' flow. In that flow, the first button with the link doesn’t work—probably because it’s linked to 'next step' instead of 'action'? But when I set up this flow without the ‘condition tag isn’t condition_tag' (see flow 1), it still doesn’t work. 

Hello, I have an issue with automation. I have a chatbot connected to AI, it analyzes each chat with client in chatbot and finds if anyone wants to book a Test drive of a car in the calendar. If yes, it is looking through for now Excel file and see if the spot is available, if yes send confirmation DM via Manychat.com that his test drive was booked on xx.xx.xx date xx:xx time. The issue is that in the code it cannot find which client asked for the test drive to send DM to correct user. Code cannot extract or see Subscriber_ID, search for chat history to analyze which client texted test drive by matching the phone number Code has with the client’s chat history. Could you please help how can I proceed this so that it works as I want ?

HI,I signed up for manychat two days ago for the free version. I only have 2 people sign up although about 20 contacts. Apologies if I read it wrong, but I thought the FREE version you could have up to 1,000 contacts before it upscaled to paid? My automations were working but not with the ones I set up a couple of days ago despite working on the test. I cannot opt them ON. Can someone please advise. Thank you in advance

Hello, The buttons for my automations on IG stopped working three weeks ago. I have several automations with buttons to download free resources for my community, they worked perfectly, but from one moment to the next the buttons, all of them, stopped working... People who comment on IG posts receive the initial message of the automation without any problem, but when they click on the link it throws an error that prevents the download. Anyone around here who can help me solve this problem? I thank you in advance for the help. Carol Soto. Chile. 

Hello, nice people of our precious community!One more question : I built a Template that has nothing to do with marketing stuff. It’s pure utility stuff (a reminder that people can ask for help, nothing to buy or pay, no advertising at all, pure process). I declared it as “utility template”, but it came back validated as “Marketing” (5 times more expensive than utility stuff… of course). I retried a second time, trying to suppress any confusing word… same result. It doesn’t seem very honest to me. Here is the text, to help you judge (To make it clear, the person already paid for the coaching service. It’s just a way to help them make the best use of their investment).“Hello {{first_name}},I haven’t heard from you for a little while. 🙂It’s very common during a coaching process to go through busier periods, lose momentum, or feel discouraged by an exercise.That’s exactly the right time to reach out to your coach...Keep your goals in sight! I can adapt the support to match your current n

Hello everyone,  I hope you're doing well.  I would like to launch a gamification contest on my Instagram account, but I'm hesitating because I'm worried that my Instagram account might get blocked.  So, I would like to ask if there's any risk of Meta blocking my account if I run a contest using the ManyChat automation tool?

IG ads - user sends a message not triggering my flow. I am using lead ads then when clients choose “price” the manychat flow should trigger.  When i am sending a message manually, it’s triggering. is the lead ads interfering with the manychat trigger?

I am running Facebook Objective > Lead Ads.When you run this way,   you cannot select manychat integration.  So what I am trying to do is, use the default chat, which is working great so far -- and then have manychat takeover after they engage the default chat bot.I am having problems though,  with manychat taking over after they talked to my facebook ‘default template’ , I’ve used the “user sends a message” … and its not working too well.any better ways to do this? id prefer to use the above objective

Hello,I want to integrate my WhatSapp automation via Manychat into my Meta ADS campaigns. To do this, I have to create an application in Facebook Developers and integrate this automation.To do this, I have to connect via the API but Manychat only gives the token and I would also need to have the url.Do you have any solutions to suggest to me?Thank you.