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I can't get this button to go away in messenger.Can anyone help me remove this from my messenger? 

Hello,I remixed a REEL, but the automation does not work.Any suggestions?Thanks,Denis

Hi, I signed up for Manychat last week, but I cannot find any email from Manychat to be able to verify my email with the code in order to proceed with my automation campaign. Please help! Perhaps I accidentally set it up with a wrong or misspelled email, but I cannot find my account info in settings to verify which email I used to set it up.

Quando tento entrar no computador fica dando erro, não consigo acessar! Outro erro é os meus posts novos do Instagram não está aparecendo no app do Manychat 🫠

When trying to automate a message to IG stories replys, the stories don’t appear when they are a repost story. Does anybody knows why? 

Pessoal… boa noite..Tem acontecido em mais de uma automacao minha: as mensagens que a automacao envia pro cliente vao em duplicidade… vejam shot abaixo. Alguem tem ideia do que possa estar acontecendo? Ja chequei se nao tenho cards duplicados, olhei ate no Construtor Basico e me parece que esta tudo ok… seria alguma configuracao? abs dhn  

Mensajes 

I am having a problem about manychat automation is sending double messages to customer.So basically  if a lead sent us a keyword I can see in the manychat live chat, the lead’s message seems like he sent the message for two times which is actually only one time when check instagram, that’s why the chatbot triggers two times.Has anybody had this issue?

Update Oct 11: This issue has been resolved Hi Manychat family!  We’ve identified an issue on Meta’s side that’s preventing Quick Replies from showing up in Direct Messages (DM) sent as comment replies on both iOS and Android devices. The good news is that Quick Replies in regular messages are working just fine. Meta’s team is actively investigating, and we’re keeping a close eye on the situation. We’ll update you as soon as we have more information. Thank you for your patience!

Hey, i’m going mad… Hope anyone can help. My automations start giving multiple responses to the Leads.Event the ones I created a year ago now not only send the message once, but 2-3 sometimes 4 times. It’s ridiculous and I dont know what to do. This caused to drop the engagement by miles and right now I think about stop using Manychat altogether!Anyone experiencing the same problems`? I could not find anything in the Q&A or Troubleshooting …Maybe someone from the Manychat Team can see into this :(

Tenho uma condição, veja abaixo, que verifica se está em horário comercial.Caso sim, segue adiante e abre o atendimento pro humano.Caso não, informa que o humano está offline.Como eu posso criar uma condição pra verificar dias de feriado?Quero que em determinados dias, os nossos feriados locais, o atendimento não seja enviado pro humano.Qual a melhor forma de fazer isso? verifica horário comercial 

Hi guys so this is a long shot and a pretty specific issue that is most likely only going to be resolved with the help of someone from the Make team, now I have set up a scenario (on make) where I want to send a text message to a user during an AI assistant-generated call, a program called Vapi sends the data through my Webhook URL during the call and I use make to use that information to create a new subscriber ID after the user has given consent. On make it says that the phone number field isn’t filled out (in the screenshot). Now I know it is a chance in a million that anyone has ran into and resolved this exact issue but does Anyone have any advice or has had issues with creating subscriber ID’s before and may know what to do from here? Thankyou.  (btw its 100% not a data formatting issue, hence the text parser and GPT steps to make sure) 

I have a comment automation set up to send a direct message on Instagram when someone comments me on a post. However, it’s triggering even when me is part of a word (such as saME). Is there a way to fix this or I just need to remove the keyword from the automation? 

 Como AUTOMATIZAR MENSAJES EN WHATSAPP PARA QUE SE ENVIAEN DIARIMENTE A UNA HORA ESPESIFICA 

In ManyChat, is there a way to present users with a list of several options to choose from (similar to how Chatfuel does here: https://docs.chatfuel.com/en/articles/7916889-whatsapp-list-message)? The normal WhatsApp button questions are limited to 3 (and our use case requires us to present the user with 6 to 8 options to choose from). 

Hello,I am trying to make a Quiz on Facebook-Messsenger via AD.Last year I was using Json.This year it does not work anymore.The AD-Trigger works, but somehow the chat flow does not work anymore.Also I cannot test the AD in the Mobile feed.Can someone help? Or has a idea what I can do?

I have collected over 16,000 emails and names in DM - through IG comment reply. When I export the list, the csv is empty. I have tried everything. I require urgent help, this is really stopping my business from progressing. 16,000 contacts! PLEASE SOMEBODY HELP.

Olá, pessoal, novo por aqui, mas já venho com uma pergunta boa! kkPra dar contexto eu tenho uma empresa de tecnologia e trabalhamos com integração entre sistemas e também com o whatsapp (sistema cliente x whatsapp). Recentemente tive a ideia de um recurso que precisa do arquivo anexo que o cliente anexa no fluxo de chatbot, até consigo ver ele no chat ao vivo, mas eu preciso que fique salvo em uma variável (campos do sistema ou campos personalizados) para eu poder enviar ao meu sistema via webhook . Alguém sabe como fazer?Obrigado

Does ManyChat offer a discount membership price for nonprofit organizations? We are a 501(c)(3) national non-profit organization dedicated solely to empowering young people who stutter and their families.  

Hola comunidad, espero estén teniendo un lindo día, hace una semana que estoy creando mi chatbot y hasta ahora me di cuenta de que tengo varias listas con menú ya que hay mas de 3 opciones, y necesito verificar que el usuario accedió a una de estas opciones, porque por ejemplo si escribe, no se le muestra nada no se valida, ya lo intente todo, desde la acción de asignar un valor a cada una de las opciones (que se guarda en una variable de campo de usuario) y verificar la variable si contiene algo, pero no, aun así no me deja, si el usuario escribe hasta allí llega la conversación, ¿alguna idea de como podría hacer estas validaciones?, necesito que si el usuario escribe en vez de elegir una opción del menú, le diga que es invalido y debe elegir una opción del menú 

Hola, acabo de abrir mi cuenta de many chat, el telefono que estoy registrando no ha sido usado y no tiene whatsapp.Me sale este mensaje y no puedo configurar whatsapp 

Hello! As of now, when people reply i don't see their messages in telegram but just in the manychat dahsboard.How can i see the chats within my telegram? 

I’m trying to integrate Manychat to Make but nothing works. I got the API Key in MC, connected it in Make and it shows everything ok in it. But when i look in MC, nothing happens. There’s no Make option in trigger, actions, anywhere. I tried to refresh API key, tried everything but nothing works.   I was facing this problem in my account that i paid for PRO, so i created a new account and had the same problem.Need help urgent in it.  

Good day, I ran an automation on my newest Instagram post. The comments showed a comment count of 11 however, when I click, I can only see five I thave subsequently removed the post because I don’t want it to look faulty please help ASAP

Pessoal, alguém pode me dizer se o webhook nativo com a hotmart funciona? Estou a dias tentando e apesar de conectar credenciais e webhook corretamente e o evento ser enviado para o Manychat, ele não dispara as mensagens de forma alguma.  Caso tenha que fazer com o Make ou Zapier, como vocês fazem? visto que para disparar o contato precisa estar na base do Many, então eu teria que colocar algo para primeiro capturar e colocar esse contato em uma tag para depois disparar. HELP ME kk