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    Hi Manychat Community! The ideation section was specifically designed for Manychat users to share their ideas and feature requests for improv...

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    724 Ideas

    Juwel Rana
    Juwel RanaNew here

    👋 হ্যালো বন্ধু 💖 Welcome to our page 🎉🔥 💬 এখানে তুমি message দিলে আমি reply দিবো 🚀 চল শুরু করি Level Up journeyNew

    👋 হ্যালো বন্ধু 💖Welcome to our page 🎉🔥💬 এখানে তুমি message দিলে আমি reply দিবো🚀 চল শুরু করি Level Up journey

    0
    Juwel Rana
    Forum|Forum|7 hours ago
    Fellipe Santiago
    Fellipe SantiagoExplorer

    Charging bill in ReaisDelivered

    Hi guys, I am sure that the Braziliam comunity here is huge and it is time to have the charging bill in Reais (brazilian currency).We have to pay IOF (brazilian tax to pay our manychat bills, nowadays it is around 4,38%) plus the cost of exchange from dollar to real as well.Brazilin guys, let’s make some noise here and maybe they gonna listen to us.

    1
    Raquel C
    Forum|Forum|18 hours ago
    karenewfutures
    karenewfuturesNew here

    New Follower Message on TikTokNew

    Similar to the new IG feature, create a feature in tiktok to also send welcome message to new followers. Thank you!

    7
    Raquel C
    Forum|Forum|21 hours ago
    Celinne
    CelinneNew here

    hello to followers on tiktokClosed

    I want to program a message to my followers on tiktok in the same way that I do on instagram, but I cant find it available. 

    1
    Raquel C
    Forum|Forum|21 hours ago
    mohaimen_shawi
    mohaimen_shawiExplorer

    تعليقات التيك توكNew

    English: Good evening... Why isn't the comment reply feature available on TikTok? This feature is very important and serves many content creators and companies. I hope you will add this feature.Original: مساء الخير .. لماذا لا تتوفر ميزة الرد على التعليقات في التيك توكهذا الميزة جدا مهمة وتخدم الكثر من صناع المحتوى والشركات اتمنى ان تفعلون هذا الميزة 

    0
    mohaimen_shawi
    Forum|Forum|1 day ago
    A
    alexat32

    Convert existing Quick Automation to node-based editor versionNew

    Hey there ManyChat team. It would be great to be able to convert or edit an existing Quick Automation to the node-based editor.For example,  I have an automation for welcoming new followers, and since setting it up, I’ve noticed I could use an additional automation as part of the flow. It’d be great to be able to ‘upgrade’ it to a fully editable automation after the fact if needed. Edit: Literally just found the option to do this. For anyone wondering (and as blind as me), hit the 3 dots in the upper right and click “Switch to Flow Builder”

    0
    A
    Forum|Forum|1 day ago
    adamchoselife
    adamchoselifeUp-and-Comer

    Rename Quick Automation WidgetsNew

    Have the ability to rename Quick Automation Widgets as well - which are not created within the Automation Flow Builder. (Widgets inside the builder can be renamed. Quick Automations cannot be)It ss impossible to work with them like this Audience management etc. as they all got the same name + date  

    0
    adamchoselife
    Forum|Forum|3 days ago
    taylortimetv
    taylortimetvExplorer

    sorting automationsNew

    I would love to be able to sort my automations to see my best performing automations so that I can see why they are the best performing. 

    0
    taylortimetv
    Forum|Forum|4 days ago
    josip856
    josip856Chat Surfer

    Make accounts searchable by their usernamesNew

    Hi, I think that if we could also search our connected accounts/pages by their usernames, along with their names how they appear, it would save so much time and make it much easier to find the right page.More often you will remember the @ of your page, not what is the page’s name 

    0
    josip856
    Forum|Forum|5 days ago
    Thoufeee11
    Thoufeee11New here

    need to know about the free plans automationNew

    I am currently in a free plan and i used the free automation of auto dm for the comments i get. Now the manychats is semding that i have already used the 70% free automation dm feature. I want to know how to maintain the automation fully for the allcomments i get. If now am switching the plans from free to paid the automation will Automatically change from free to paid or i need to comvert it. Please explain asap i need to get paid. Coz my reel getting more comments i don’t want to loose my clients.

    0
    Thoufeee11
    Forum|Forum|5 days ago
    B
    Brian ComstockNew here

    Need "AI Step" to NOT Be instant - human-like delaysNew

    This is the difference between me using AI Step and not. It’s too fast and cheap responses. I want to build a robot SDR yesterday. 

    0
    B
    Forum|Forum|10 days ago
    devikagupta
    devikaguptaNew here

    Allow Custom Fields to be saved as truly emptyNew

    Hi there!I’d like to suggest a small but important improvement to ManyChat custom fields, the ability to save a field as truly empty.Right now, Clear User Field is not the same as setting a field to an empty value. This becomes a problem in workflows that use AI actions like Claude or OpenAI, where custom field values are passed as inputs. When a field is cleared, ManyChat may still send something like {{cuf_14394590}} instead of sending an actual empty value. That can confuse the AI and lead to wrong or inconsistent responses.Because of this, I’ve had to use a workaround by saving an invisible character in the field instead of leaving it empty. It works to some extent, but it is not a proper solution.You could fix this in any one of these ways:- add a new Empty User Field action to save field as truly empty- or allow Set User Field action to save a truly empty value by removing the validation that currently prevents empty values from being saved.The goal is simple, when a field is meant to be empty, ManyChat should send an actual empty value, not a field placeholder like {{cuf_14394590}}. This would make AI automations much more accurate and reliable.Thanks!

    1
    cata_rendon
    Forum|Forum|11 days ago
    MusicianParadise
    MusicianParadiseNew here

    ManyChat has no "Pause" option for the Instagram Default Reply?New

    It's surprising that ManyChat doesn't offer a basic "Pause" option for the Instagram Default Reply automation. For a platform built around automation management, this feels like a significant oversight. Users need the ability to quickly pause, edit, and resume their automations without having to delete or break their existing setup.

    0
    MusicianParadise
    Forum|Forum|14 days ago
    PaolaAna
    PaolaAnaNew here

    saturadaNew

    Demasiada información, demasiado complicado. De un red te mandan a otra, tenés que estudiar cada red. Tenés que crear contenido para cada red. Se llevó todo el tiempo. Agotada. Chau me desconecto creo q estoy no es para mi.

    0
    PaolaAna
    Forum|Forum|15 days ago
    Gabriel de Oliveira Soares
    Gabriel de Oliveira SoaresNew here

    AJUDARIA MUITA GENTE NO MANY CHATNew

    COMECEI A MENOS DE 1 SEMANA A MEXER NO MANY CHAT MAIS JA PERCEBIR QUE TEM COISAS SIMPLES FALTANDO. ESTOU FAZENDO UMA AUTOMAÇÃO PARA UMA SORVETERIA  QUE FAZ DELIVERY, VIA WHATSAPP TAMBEM. UM TRABALHO SIMPLES. MAIS ESTOU TENDO DIFICULDADES PARA QUANDO O PEDIDO FOR FINALIZADO PELA ATENDENTE (IA)  O ATENDENTE REAL SEJA NOTIFICADO. JÁ PERGUNTEI O (CHAT GPT) COMO QUE FAZ. MAIS É DIFIÇIL. SE TIVESSE ESSA OPÇÃO, NÃO SOMENTE EU, MAS TENHO CERTEZA QUE VARIAS PESSOAS QUE USA O MANY CHAT PRA TRABALHAR SERIA AGRADECIDAS. ISSO ABRIRIA UMA PORTA ENORME PARA VARIOS OUTROS TIPOS DE PROJETOS ESTOU NA MENTE TAMBEM UM PROJETO DE CONCESSIONARIA, ONDE EU VOU PRECISAR DE UM BOTÃO OU UMA OPÇÃO. PARA O CLIENTE CLICAR E  IR DIRETO PRA CONVERSAS NO PRIVADO DO VENDEDO. SERIA OTIMO SE TIVESSE ESSA OPÇÃO 

    0
    Gabriel de Oliveira Soares
    Forum|Forum|15 days ago
    VC MOTO CO.
    VC MOTO CO.New here

    KEYWORDSNew

    Why…… Why……. are the keywords not a filtered option? I want the same keywords in Facebook, Instagram, and (not that I use it) Whatsapp….and I have to scroll and scrolll and scrolllllllll….. please PLEASE… Create a keyword section that you can filter..  filter simple enough by .. Facebook..Instagram and Whatsapp… at least I can make my list and cross check…. with no limit, but with the ability to add new keywords...

    0
    VC MOTO CO.
    Forum|Forum|16 days ago
    isabelmaria
    isabelmariaNew here

    Portuguese from PortugalNew

    Hello there,I am a Portuguese content creator and I would love to see the change in the “following” button automation. In Portuguese from Brasil is “Seguindo” but from Portugal is “A Seguir”… as a portuguese is a bit weird to send “seguindo” to my portuguese audience. I hope you can fiz this soon enough. Thank you, Isabel Almeida

    1
    Gustavo Boregio
    Forum|Forum|16 days ago
    Benedita Mafra
    Benedita MafraNew here

    Being able to select multiple cards and moveNew

    I have having to move every little card on my webflow everytime I need to edit the layout.Also being able to change multiple things at the same time (all the copy´s and everything) because you can miss a lot of things if you have a big workflow with multiple equal things

    0
    Benedita Mafra
    Forum|Forum|23 days ago
    Desmond
    DesmondUp-and-Comer

    Feature Request: Native Fallback Mechanism for Integration & Action Block TimeoutsNew

    For several months, we have encountered an issue where our automation flows terminate unexpectedly before sending the initial message to clients. After extensive logging and tracing by different Technical Support members, the root cause was identified as the Google Sheets Integration request timing out, causing the flow to be terminated early.Currently, if an external request or action block times out, the entire automation flow is killed. I have been informed that this isn't limited to Google Sheets but affects all integrations.Proposed Solution: Implement a native fallback or "on-failure" path for actions in action blocks. This would prevent a single failed external request from breaking the entire user experience. Given that timeouts are a common reality of web-based integrations, this would significantly improve the reliability of the platform for all users. 

    5
    Gustavo Boregio
    Forum|Forum|28 days ago
    murillogrowth
    murillogrowthNew here

    ManyChat API for the AI Agent Era — Broadcast, Templates, Metrics & Flow ManagementNew

    The Problem   ManyChat has one of the best visual automation builders on the market. But its API tells a different story. In 2026, where AI  agents are becoming the primary interface between developers and SaaS platforms, ManyChat's API coverage leaves critical  operations locked behind the UI — making it nearly impossible for AI-powered workflows to fully automate marketing campaigns.   We manage 1,275 WhatsApp contacts through ManyChat for marketing campaigns in Brazil. Through the API, we can tag subscribers,  create contacts, set custom fields, and reactivate subscribers. That part works great. But the moment we need to do the things  that actually drive revenue — create a broadcast, list our approved WhatsApp templates, schedule a campaign, or pull performance metrics — the API has nothing. We are forced back into the UI for every critical operation.   This is not a niche complaint. This is a structural gap that will determine whether ManyChat thrives in the AI agent era or gets replaced by API-first alternatives.   The AI Agent Revolution Is Here — And ManyChat Is Missing It   The numbers are not hypothetical. They are happening right now:   - Claude Code (Anthropic's AI coding agent) has reached a $2.5B annualized revenue run-rate, with 58% of professional developers using AI agents in their daily workflow.  - Gemini CLI (Google's agent) hit 98K GitHub stars within weeks of release.  - MCP (Model Context Protocol) — the open standard for connecting AI agents to external tools — now has 17,000+ community servers and 97 million monthly SDK downloads.  - Every major platform has already shipped MCP integrations: Stripe, Shopify, GitHub, Slack, HubSpot, Linear, Notion, Sentry,  Cloudflare, Supabase — the list grows daily.   What does this mean in practice? Developers and agencies no longer interact with SaaS tools through UIs. They say to an AI  agent: "Send last month's broadcast performance report" or "Create a campaign targeting all subscribers tagged 'hot-lead' using  the approved Black Friday template, scheduled for Friday at 9am." The agent calls the API. The work gets done.   ManyChat's API cannot support any of these workflows today. Not because the product lacks the features — but because the API simply does not expose them.   The Community Is Already Building Around the Gap   The developer community is not waiting. They are building what they can with what exists:   - Biznomad/manychat-mcp — a community-built MCP server that wraps ManyChat's API so AI agents can interact with it. But it can  only do what the API allows: subscriber CRUD and tagging. No broadcasts. No templates. No metrics.  - Multiple Zapier and Pipedream MCP bridges exist, all hitting the same wall.  - Existing feature requests on this very portal tell the story: broadcast API management (1 vote), template API access (2 votes), flow control via API (4 votes). The low vote counts do not reflect low demand — they reflect the fact that most ManyChat  users are marketers, not developers. The developers who need this are building workarounds or leaving the platform entirely.   What We Are Asking For   P0 — Critical (Unlocks AI agent integration)   ┌───────────────────────────────────────────┬───────────────────────────────────────────────────────────────────────────────┐  │                 Endpoint                  │                                      Why                                      │  ├───────────────────────────────────────────┼───────────────────────────────────────────────────────────────────────────────┤  │ List WhatsApp templates                   │ AI agents need to know which templates are approved before sending. Without   │  │                                           │ this, any automation is blind.                                                │  ├───────────────────────────────────────────┼───────────────────────────────────────────────────────────────────────────────┤  │ Send WhatsApp template to subscriber      │ The single most requested programmatic action. Templates are the only way to  │  │ (with variable substitution)              │ initiate WhatsApp conversations outside the 24h window.                       │  └───────────────────────────────────────────┴───────────────────────────────────────────────────────────────────────────────┘   P1 — High Priority (Unlocks campaign automation)   ┌─────────────────────────────────────────────┬─────────────────────────────────────────────────────────────────────────────┐  │                  Endpoint                   │                                     Why                                     │  ├─────────────────────────────────────────────┼─────────────────────────────────────────────────────────────────────────────┤  │ Create broadcast via API                    │ Allows AI agents and external systems to trigger campaigns without UI       │  │                                             │ interaction.                                                                │  ├─────────────────────────────────────────────┼─────────────────────────────────────────────────────────────────────────────┤  │ Schedule broadcast                          │ Time-zone-aware scheduling is table stakes for any marketing API.           │  ├─────────────────────────────────────────────┼─────────────────────────────────────────────────────────────────────────────┤  │ Get broadcast metrics (sent, delivered,     │ Without metrics, there is no feedback loop. AI agents cannot optimize what  │  │ read, clicked)                              │ they cannot measure.                                                        │  └─────────────────────────────────────────────┴─────────────────────────────────────────────────────────────────────────────┘   P2 — Important (Unlocks full platform programmability)   ┌─────────────────────────────────┬─────────────────────────────────────────────────────────────────────────────────────────┐  │            Endpoint             │                                           Why                                           │  ├─────────────────────────────────┼─────────────────────────────────────────────────────────────────────────────────────────┤  │ Get flow content/structure      │ Currently only sendFlow exists (fire-and-forget). No visibility into what a flow        │  │                                 │ contains.                                                                               │  ├─────────────────────────────────┼─────────────────────────────────────────────────────────────────────────────────────────┤  │ Create/update flows             │ Enables version control, CI/CD pipelines, and AI-generated flow creation.               │  │ programmatically                │                                                                                         │  ├─────────────────────────────────┼─────────────────────────────────────────────────────────────────────────────────────────┤  │ List subscribers by tag         │ No way to say "give me all subscribers tagged X." Bulk operations on filtered segments  │  │                                 │ are impossible via API.                                                                 │  └─────────────────────────────────┴─────────────────────────────────────────────────────────────────────────────────────────┘   The Competitive Reality   - Listmonk (open-source, 19K GitHub stars) offers a complete REST API for every operation: campaigns, templates, subscribers,  metrics — all fully programmable.  - WhatsApp Business API (direct) gives full programmatic control over templates, messages, and analytics.  - Brevo, Mailchimp, SendGrid — all have comprehensive APIs that AI agents can fully orchestrate.   The pattern is clear: platforms that expose full APIs get integrated into AI agent workflows. Platforms that don't get bypassed.   A Real Workflow We Cannot Automate Today   1. AI agent queries CRM → identifies 340 subscribers who attended a webinar but did not purchase  2. AI agent calls ManyChat API → lists approved WhatsApp templates → selects the "post-webinar-offer" template  3. AI agent calls ManyChat API → creates a broadcast targeting those 340 subscribers, scheduled for Tuesday at 10am  4. AI agent polls ManyChat API 48 hours later → pulls delivery and read metrics  5. AI agent generates a performance report and suggests optimizations   Step 1 is possible today. Steps 2 through 5 are completely impossible via the API. Closing ManyChat has built an incredible product. The visual flow builder, the multi-channel support, the WhatsApp integration — all  best-in-class. The API is the missing piece that would unlock an entire ecosystem of AI-powered automation tools. The community  is ready — we just need the endpoints.   The platforms that win the next five years will be the ones that AI agents can fully orchestrate. ManyChat has every advantage  to be one of them. It just needs to open the door.

    0
    murillogrowth
    Forum|Forum|1 month ago
    NicoleZvR
    NicoleZvRUp-and-Comer

    Sort tags by their nameNew

    It would be great if the tags (and their respective folders) could be sorted by their name everywhere (in the Tags section, in the flows editing etc.).It’s difficult to navigate if it’s unsorted.

    0
    NicoleZvR
    Forum|Forum|1 month ago
    Awsam
    AwsamUp-and-Comer

    Native lead qualification scoring before sending to automation flowNew

    Hey ManyChat community 👋One thing I keep seeing agency owners struggle with:They build beautiful ManyChat flows but have no way to score the QUALITY of a lead before routing them.Right now the flow is:New follower → Welcome message → Automation flowBut there's no filter for:- Is this person serious or just curious?- Do they have budget?- Are they the decision maker?So unqualified leads go through the entire flow, waste automation credits, and still end up on a discovery call with no budget.I built LeadVett to solve exactly this.It sits between ManyChat and your calendar:New follower → ManyChat sends LeadVett link → AI scores the lead in 10 seconds → Only Gold leads get your Calendly linkTakes 2 minutes to connect to ManyChat.Has anyone else built a qualification step into their ManyChat flows? Would love to hear how you're handling this.

    0
    Awsam
    Forum|Forum|1 month ago
    Nutrition Parlour
    Nutrition ParlourExplorer

    Automate a welcome DM to new followersBeta

    Create an automation option that sends a greeting message to every new follower

    8
    Raquel C
    Forum|Forum|1 month ago
    mrwiredup
    mrwiredupNew here

    Automation for comments on TiktokNew

    I'm a DJ on social media with over a million followers on tiktok and I need a way to automate comments.  There are too many to reply manually. Additionally, I have 500,000 followers on Facebook. Kind of shot myself in the foot and have all of my Facebook followers on my personal page so as of right now there's no way to automate from a personal page.

    0
    mrwiredup
    Forum|Forum|1 month ago
    Anja Katrine
    Anja KatrineNew here

    Please make Manychat's VAT number official for accounting!New

    I would really suggest that Manychat make their VAT number official for accounting purposes.Maybe include it automatically in the invoices (not the individual companies’ VAT’s, but Manychat’s own VAT). In some countries when you make a purchase you have to register the information on the company you buy from and often it’s required that both VAT and address is applied for correct accounting.

    2
    cata_rendon
    Forum|Forum|1 month ago

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