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    Manychat Ideation Guidelines

    Hi Manychat Community! The ideation section was specifically designed for Manychat users to share their ideas and feature requests for improv...

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    724 Ideas

    Martin
    MartinChat Surfer

    Create our own ChatGPT virtual assistantsNew

    Enable us to create our own chatgpt virtual assistants with the functions feature and able to be trained on our own data ( pdf. Urls. Text) 

    10
    rogerioaraujo
    Forum|Forum|1 year ago
    jplific
    jplificUp-and-Comer

    Unassign a Conversation AutomaticallyNew

    I was thinking about the assigned function and came to the conclusion:Why is there an “Assign” function in automation, but not “Unassign”?You can consult a discussion about a "method" to get around this, but it's a workaround, because if a conversation is assigned to someone it will stay there forever until they manually unassign it.There should be an action for this automatically via flows.General Q&A

    0
    jplific
    Forum|Forum|1 year ago
    ariel ben amram
    ariel ben amramExplorer

    Urgent Request: Add Right-to-Left (RTL) Support for Hebrew & ArabicNew

    ManyChat currently lacks right-to-left (RTL) text support for Hebrew and Arabic, making it nearly impossible for users from these regions to effectively utilize the platform—especially in email features.This is a critical issue for user experience and workflow efficiency. Countries that primarily use these languages cannot properly format text, leading to a frustrating and impractical experience.Without RTL support, ManyChat is excluding millions of potential users who rely on these languages for business and communication. This limitation directly affects engagement, professionalism, and usability.We urge ManyChat to prioritize this feature as soon as possible! This is not a minor inconvenience; it’s a major barrier preventing businesses and individuals from fully leveraging ManyChat’s capabilities.

    1
    AI NOW
    Forum|Forum|1 year ago
    Shey Nuñez
    Shey NuñezExplorer

    CRM inmovillaNew

    No se puede integrar el CRM inmovilla, porfavor deberiais incluirlo ya que es un CRM muy usando en el ambito dea Real State en España, es CRM de idealista y muchisimas inmobiliarias lo usan.El hecho de que no lo tengais dentro de las opciones nos complica la vida ya que para exportar datos de Manychat a ese CRM tenemos que usar otras aplicaciones.

    0
    Shey Nuñez
    Forum|Forum|1 year ago
    Tijn
    TijnExplorer

    Automation for LinkedInNew

    Getting the same automation options for LinkedIn as they already are for Instagram would be a game changer

    0
    Tijn
    Forum|Forum|1 year ago
    CALI
    CALIExplorer

    Tiktok automated messagesNew

    It would be useful to add a restriction when sending out the automated messages so that even if a keyword is used again, manychat will not send out the automated message more than once to the same person. 

    0
    CALI
    Forum|Forum|1 year ago
    Blead
    BleadExplorer

    Filter by Tag on MobileNew

    I’ve been having this issue on mobile and would like to suggest a simple change that would greatly help with lead filtering: adding the option to filter conversations by TAG on mobile. We have this feature on desktop, but it's missing on mobile. It would be crucial for better performance.

    0
    Blead
    Forum|Forum|1 year ago
    roland_quintero
    roland_quinteroExplorer

    Filter for Unreplied Messages by Humans + Unified Inbox across accountsNew

    I wanted to suggest a couple of features that could be incredibly useful for agencies and teams that manage chats across multiple business accounts. 1. Filter for Unreplied Messages by HumansIt would be very helpful to have a filter that shows only the conversations where the last message was sent by the user and has not been replied to by a human. This would help us ensure that no lead or inquiry gets left without a proper response, especially in high-volume inboxes. 2. Unified Inbox Across AccountsOur agency currently manages chat responses for over 20 businesses, and switching from one account to another is becoming more challenging as we grow. It would be amazing to have a unified inbox or master view, where we can see and respond to messages from all connected accounts on one page.Here are a few ideas that would make this feature even more powerful: Filters to view messages from specific accounts only, if needed. A small label or tag on each message showing which account it belongs to (to avoid confusion). Full message functionality in this unified inbox (reply, mark as done, assign, etc.). We believe these features would be game changers for agencies like ours, and would help ManyChat scale even more in the B2B and service provider space.

    0
    roland_quintero
    Forum|Forum|1 year ago
    jcatdigitalalles
    jcatdigitalallesChannel Explorer

    Block annoying userNew

    Hi thereWe’ve attended in live chat users who send unwanted messages via WhatsApp, Facebook messenger and Instagram messages. Such messages are related to a wide variety of topics such as porn, spam, blessings, prayings etc.We’d like you to enable a feature to block/ban/report contacts like those mentioned.So far, we’ve deleted such users but they keep appearing in our live chat.Thanks in advance for your attention.

    2
    Raquel C
    Forum|Forum|1 year ago
    ferjomorales
    ferjomoralesExplorer

    CREATE OPTION TO BLOCK USERS IN WHATSAPPDelivered

    Please create a direct block option for Whatsapp users who spam or want to try to hack the account with a repeated link. 

    3
    Raquel C
    Forum|Forum|1 year ago
    Daniel Zatko
    Daniel ZatkoUp-and-Comer

    blacklist for block a user in whatsappClosed

    blacklist for block a user in whatsapp

    1
    Raquel C
    Forum|Forum|1 year ago
    twakawl
    twakawlChat Surfer

    LinkedInNew

    As a marketing agency for recruitment we use manychat very succesfully in automating whatsapp flows for certain groups of candidates. Adding Linkedin would make the platform complete for all our automated messaging, now we have a hybrid set-up. For certain groups we would like to use Linkedin for lead qualification and conversion. Would be useful for us to connect to people after replies on our posts, when accepting a connection request, or when filled in a form with consent on Linkedin/other channel (connect with Zapier). If there is intention to develop this very open to contribute from the user perspective. Any others of you see potential use cases for Manychat & LinkedIn integration?Also based on this post:  

    0
    twakawl
    Forum|Forum|1 year ago
    yieldtech
    yieldtechExplorer

    YouTube Channel Engagement: Auto reply to comments with custom linkNew

    Hello team, Hope you’re well.I just had an idea which I think can be a great addition to the roadmap and can be an excellent revenue driver for Manychat.InsightLarge majority of social media referral traffic to Amazon comes from YouTube.Source: Similarweb The majority of this traffic typically come from video descriptions, however, just like “Link in my bio” on other social media channels, it requires more effort from users.In light of rising short form videos, (YouTube Shorts for eg.) most users don’t even see the description without considerable extra effort.Product feature recommendationAn integration with YouTube Channel API and the development of the “keyword” trigger in YouTube comments could prompt thousands of affiliates with YouTube content to join Manychat and leverage this feature.A quick scan of the YouTube Channel API suggests that there are calls for retrieving comment data, including the text string which could help with detecting the keyword for a comment response by the channel owner:https://developers.google.com/youtube/v3/docs/comments/listUse caseYouTube Channel Owner/Creator develops commercial/affiliate content with Amazon (or Target, Walmart etc).Creator builds in Secondary Call-To-Action to let audience know they can get the link easily if they comment “keyword”.Manychat integration triggers automatic response to audience commenter with affiliate link. (potentially paying for Manychat subscription with 1 sale)Creator benefit(s)Boosted commercial performance as there are now additional ways of driving affiliate traffic, sales and commission performanceYT comments boost channel engagement metrics => generates favourable algorithmic signals for creatorEducational considerationsYouTube’s objective is to keep users as long as possible on their platform to maximise ad revenue, thus Manychat customer success and education should mention not to go overboard with this technology and have a healthy balance between content that promotes “YouTube binging” versus driving users off of YouTube.I want 1% lifetime commission off the back of this product! :D Thanks,Ben​​​​​​​

    2
    MUSONI Samuel
    Forum|Forum|1 year ago
    Vanin
    VaninExplorer

    Edit contNew

    Hey, I think it would be a great idea to add the contact change feature to the app.

    0
    Vanin
    Forum|Forum|1 year ago
    kunalpatankar
    kunalpatankarUp-and-Comer

    Adjustable Timeout Settings for External HTTP RequestsNew

    With the rise of diverse AI service providers beyond OpenAI and ChatGPT, ManyChat users need more flexibility in handling external HTTP requests. The current default 10-second timeout is often insufficient for these integrations. Proposed Solutions• Manual Control: Allow users to set custom timeout durations in the settings.• Default Increase: Change the default timeout to 120 seconds for all external HTTP requests. Importance• Enhanced Integration: Supports various AI platforms requiring longer processing times.• Improved Reliability: Reduces failed requests, ensuring smoother chatbot interactions.• Community Support: Many users are likely experiencing the same limitations and would welcome this update. Implementing adjustable timeout settings will greatly benefit users building custom AI-driven agents, aligning ManyChat with the evolving needs of its community. Thank you for considering this essential enhancement!

    4
    Willautomates777
    Forum|Forum|1 year ago
    Vadim Ciobanu
    Vadim CiobanuChannel Explorer

    Date&time picker for WhatsAppNew

    Please add date&time picker in WhatsApp as you did in Facebook Messenger.

    0
    Vadim Ciobanu
    Forum|Forum|1 year ago
    fvayas
    fvayasExplorer

    AI MUST LISTEN TO AUDIOS AND READ IMAGESNew

    AI should be able to listen to audio and read information within images.

    0
    fvayas
    Forum|Forum|1 year ago
    laraib hassan
    laraib hassanExplorer

    File Conversion from response LinkNew

    I am building a WhatsApp chatbot automation , where user will input mobile number and an external http request (POST Request) will be called , In the response api will deliver the pdf link (pdf will be different for each mobile number basically its the invoice of services against that mobile number).I am getting download link  successfully but instead of sending user download link , i directly want to send PDF  ,There should be some option to dynamically convert links to differt file types like to audio,video,PDF , i mean instead of sending dowload links in messages or sending them on emails , files should be directly sent to whatsapp

    1
    RicardoM
    Forum|Forum|1 year ago
    ricchezzavera
    ricchezzaveraExplorer

    TOTAL GAMECHANGER FEATURE!New

    THE PROBLEM:Let’s say the truth… the dark side of Manychat is that you have to build an automation for every post you create.If you publish once per day, you will have to spend more time inside Manychat rather than in the creation of content, right?THE SOLUTION:A new automation that sends a specific pvt reply to any comment under any post on that profile, with that SPECIFIC keyword.So, if i have 10 different reels with the same CTA, they will all trigger the same automation.For example: “reply with this message (and this comment reply) to ANY comment containing the word MINDSET”.So i will set ONLY ONCE this and i can create dozens of reels or posts where i have the same CTA: “Write MINDSET and you will get my bribe about Mindset”And instead of creating dozens of the same automations inside Manychat, I have always the same message to the same Keyword.This feature will skyrocket Manychat over any other competitor.Give me a free premium account (for each my profile) if you think i gave you a million dollar idea (and it is). 😉

    1
    Gustavo Boregio
    Forum|Forum|1 year ago
    nirkrause
    nirkrauseExplorer

    send whastapp broadcast with APINew

    I want to be able to create and manage whatsapp broadcasts with API.for example to send reminders for a class to all registered people.

    1
    patriciopawel
    Forum|Forum|1 year ago
    Goran
    GoranExplorer

    Accessing interacted subscriber postNew

    When a subscriber comments on a post i want to get the “Post id” in the flow to use it over External Http Request to fetch data

    0
    Goran
    Forum|Forum|1 year ago
    Lucianesra
    LucianesraExplorer

    Automation with ThreadsNew

    We all need the automation, pleaseeeeee

    0
    Lucianesra
    Forum|Forum|1 year ago
    remesasjj
    remesasjjExplorer

    gestion de comentarios de todas las redes sociales vinculadas para poder responder desde una sola platafromaNew

    Falta que manichat muestre los comentarios ya que los contesta le da like pero no podemos responderlos una funcion parecida a esta la tiene https://metricool.com/Dejo la imagen de como nos llega los comentarios de las redes desde metricool  

    0
    remesasjj
    Forum|Forum|1 year ago
    LeoKobus
    LeoKobusExplorer

    Live ChatNew

    Aqui está o texto corrigido:My English is still a work in progress, keep that in mind.I need an option, and I think it would be useful for a lot of people too.The option is basically a limit for the triggers with keywords. For example: the keyword trigger is “pink,” but only the first 10 people to write the keyword would get a response from the bot, and then the automation stops.I don’t know if it’s possible, but it would be nice!Thanks!

    1
    Gustavo Boregio
    Forum|Forum|1 year ago
    Xstudio
    XstudioExplorer

    ID audiosNew

    Hola no requiero que hagan nada con el audio de whatsapp solo quiero el ID el cual ya tienen porque me sale en el codigo del chat.que en el jscon de mi webhook pueda añadir ese id si es audiosería meterlo en ultimo mensaje (actualmente dice ultimo mnesaj de texto) sería meter ahi el id de audio y que en el json pueda obtener ese ID, porque en mi n8n ya reconoce si es audio o texto y si es audio ya lo pasa a texto openai. Ojala se pueda hacer esto, ya lo tienen ahi, solo es que lo activen. 

    0
    Xstudio
    Forum|Forum|1 year ago

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