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    Manychat Ideation Guidelines

    Hi Manychat Community! The ideation section was specifically designed for Manychat users to share their ideas and feature requests for improv...

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    740 Ideas

    Rene
    ReneUp-and-comer

    Manychat podria tener un embudo de ventas o PIpelineNew

    podrian implementar un embudo de ventas o pipeline

    0
    Rene
    Forum|Forum|1 year ago
    MarioRockit
    MarioRockitUp-and-comer

    Long Text User FieldNew

    Hi,Do you plan to add a Long Text User Field (unlimited characters) in the future?It would be very useful when we need to externalize data to Google Sheets or other tools, especially for saving client notes or longer observations.Thanks!

    0
    MarioRockit
    Forum|Forum|1 year ago
    Designer
    DesignerUp-and-comer

    Different Payment OptionsNew

    Seria ótimo se houvesse mais variedade nos métodos de pagamento, já que nem todo mundo gosta de pagar com cartão. O método mais utilizado é o Pix, já que muitas empresas o estão adotando devido à sua simplicidade e rapidez, tornando-o uma opção conveniente para a maioria das pessoas.

    0
    Designer
    Forum|Forum|1 year ago
    Ariful Islam
    Ariful IslamUp-and-comer

    tiktok ad ID detectNew

    Currently I am running Tiktok Message campaign. When anyone click on send message button, they send message, i received message in many chat and there is a system message like “Contact was referred by TikTok ad: 1830873195009042”.That means that can detect the ad id, where the user came from and from which ad. Now I want to triger that ad id like- if custmer send message from this ad id “1830873195009042” there will be a flow and if the user came from another ad id, there will be another flow. That will help me for multiple ads in tiktok. Ifi run two ads for product A and B, there will be different ad id. So if users send me message with keyword like “price” that will detect which ad, for product A or B? after detecting that, that will send the customized message for A or for B.

    0
    Ariful Islam
    Forum|Forum|1 year ago
    BaschtlWaschdl
    BaschtlWaschdlUp-and-comer

    Flow translationNew

    A function to export an excle file to translate the whole flow & import the translated file in another copied flow after translation.Or an full service with the possiblity to convert flows in another language.

    0
    BaschtlWaschdl
    Forum|Forum|1 year ago
    mbrunell
    mbrunellUp-and-comer

    Pause automations automatically (action)Delivered

    Have the ability (action) to pause or unpause all automationsIf a user asks for a Live Agent, pause automations so the user can write everything they need and whenever an egant is available, they can answer them.

    6
    Raquel C
    Forum|Forum|1 year ago
    Darkhan
    DarkhanUp-and-comer

    Subscription timeNew

    Hello ManyChat team,Thank you for the great platform!I’d like to suggest a small but very useful improvement.Currently, in the Condition → “Subscribed less than [X] minutes ago”, the minimum value allowed is 1 minute.In many real-time automation scenarios, it would be extremely helpful to have the option to set this condition in seconds — for example, “Subscribed less than 30 seconds ago.”This would allow more precise flows, especially when handling the very first interaction after a user subscribes. Seconds can make a big difference in responsiveness and user experience.I hope you’ll consider adding this feature. It would greatly enhance flexibility and control in time-sensitive automation.Thank you in advance!Best regards!

    0
    Darkhan
    Forum|Forum|1 year ago
    CJ EATS
    CJ EATSUp-and-comer

    Add photos to an Instagram comment reply DMNew

    I’d love to see the ability to add an image along with the instant DM with a website link.I’m a recipe blogger and when one of my followers comments the keyword, I use Manychat to send them a DM with the direct link to the recipe along with my message. I’d love to also be able to send them a photo of the finished dish as part of the instant DM - it would be SO much more impactful and also remind them what recipe link they just received when they see a beautiful photo of the dish. It looks like I can do this in a regular Instagram message, but not as a Comment Reply. Thank you! 

    3
    Bié
    Forum|Forum|1 year ago
    Ismailbenabdillah
    IsmailbenabdillahUp-and-comer

    Instagram Theme PersonalisationNew

    I'm really excited to suggest this new functionality to the Manychat team! It would be amazing if we could customize the theme of the conversations we have with potential clients — especially those who click to receive a DM freebie or an automatic response. I truly believe this feature would be a game-changer, making the experience much more personalized and engaging for our followers!

    0
    Ismailbenabdillah
    Forum|Forum|1 year ago
    ahaserg
    ahasergUp-and-comer

    Feature request: Add notes through automations / APINew

    Hi,I think it would be very beneficial to add a possibility to interact with notes through automations or the API.The use case for this would be to draft responses before sending them to the contacts so a human agent could for example verify the output of an AI step.

    1
    kostiamelnyk
    Forum|Forum|1 year ago
    Gustavo Boregio
    Gustavo BoregioCommunity Moderator & Expert

    Audio handling for user input + Default ReplyDelivered

    Be able to get a URL for an audio sent by the user, in the Default Reply and for User Inputs.

    52
    Raquel C
    Forum|Forum|1 year ago
    Geoffroy
    GeoffroyUp-and-comer

    Delay on commentsNew

    Please add a delay before replying to comments. People see it's an automated message. I understand the circumstances in which it's needed. I'm working with small businesses and adding automation needs to feel like a human is sending them a message.

    0
    Geoffroy
    Forum|Forum|1 year ago
    gfreeman
    gfreemanUp-and-comer

    Ability to retrieve file that was sent to TelegramNew

    c’mon guys, we need this! Here is official reply from them:“Another channel, like WhatsApp, does support it. Our team is working on implementing this feature for Telegram as well; however, we cannot disclose a deadline for when it could be released. What we can do, is to emphasize the need in this feature for our product team. I would need your help here in raising your voice by suggesting the idea in our Official Community Portal. Sending public feedback via the community helps the rest of our users as it drives higher visibility, and the most popular requests may be implemented in our future updates. “

    0
    gfreeman
    Forum|Forum|1 year ago
    BLIMP
    BLIMPUp-and-comer

    Integration of analytics data into Looker StudioNew

    We are currently using Looker Studio to overview our Instagram data, and it would be very convenient if we can also see Manychat data in the same tool. If there is an integration method or an API to do it, it would be very great.

    2
    Gustavo Boregio
    Forum|Forum|1 year ago
    Media_Store
    Media_StoreUp-and-comer

    ФунцияNew

    Здравствуйте, меня зовут Владимир уберите пожалуйста старую ошибку , в которой при вставке сайта в кнопку или в текст - на сайт переходит не чисто , а мешает надпись: Manychat и всё сайты открываются с задержкой !   ДОБАВЬТЕ в текст - цитирование (как это реализовано в телеграмм ) Сделайте пожалуйста реализацию премиум значков (как в телеграмм )  ТАК ЖЕ нужно сделать , что бы можно было сделать «копирование текста»  Сделайте блок - не хватает : картинка + текст после него ! Приложу скрин 

    0
    Media_Store
    Forum|Forum|1 year ago
    P
    punkfoodUp-and-comer

    New OpenAI model integration (gpt-4.1-mini, gpt-4.1-nano, gpt-4.1 & o4-mini)New

    Please update the available models through the “ChatGPT Actions: Request”.Important missing models (as of April 2025):gpt-4.1-mini, gpt-4.1-nano, gpt-4.1 & o4-mini

    0
    P
    Forum|Forum|1 year ago
    JAManychat
    JAManychatUp-and-comer

    Purchase Conversion Price automationNew

    Hi,I have already spoken with Mauricio about this needed feature. Basically I would like to be able to use the data from a User Field to populate the purchase value on a Purchase Conversion. You are able to do this when you are creating a conversion event. But not when you are sending it to API.

    1
    roverdrammen
    Forum|Forum|1 year ago
    Martin
    MartinUp-and-comer

    Create our own ChatGPT virtual assistantsNew

    Enable us to create our own chatgpt virtual assistants with the functions feature and able to be trained on our own data ( pdf. Urls. Text) 

    10
    rogerioaraujo
    Forum|Forum|1 year ago
    jplific
    jplificUp-and-comer

    Unassign a Conversation AutomaticallyNew

    I was thinking about the assigned function and came to the conclusion:Why is there an “Assign” function in automation, but not “Unassign”?You can consult a discussion about a "method" to get around this, but it's a workaround, because if a conversation is assigned to someone it will stay there forever until they manually unassign it.There should be an action for this automatically via flows.General Q&A

    0
    jplific
    Forum|Forum|1 year ago
    ariel ben amram
    ariel ben amramUp-and-comer

    Urgent Request: Add Right-to-Left (RTL) Support for Hebrew & ArabicNew

    ManyChat currently lacks right-to-left (RTL) text support for Hebrew and Arabic, making it nearly impossible for users from these regions to effectively utilize the platform—especially in email features.This is a critical issue for user experience and workflow efficiency. Countries that primarily use these languages cannot properly format text, leading to a frustrating and impractical experience.Without RTL support, ManyChat is excluding millions of potential users who rely on these languages for business and communication. This limitation directly affects engagement, professionalism, and usability.We urge ManyChat to prioritize this feature as soon as possible! This is not a minor inconvenience; it’s a major barrier preventing businesses and individuals from fully leveraging ManyChat’s capabilities.

    1
    AI NOW
    Forum|Forum|1 year ago
    Shey Nuñez
    Shey NuñezUp-and-comer

    CRM inmovillaNew

    No se puede integrar el CRM inmovilla, porfavor deberiais incluirlo ya que es un CRM muy usando en el ambito dea Real State en España, es CRM de idealista y muchisimas inmobiliarias lo usan.El hecho de que no lo tengais dentro de las opciones nos complica la vida ya que para exportar datos de Manychat a ese CRM tenemos que usar otras aplicaciones.

    0
    Shey Nuñez
    Forum|Forum|1 year ago
    Tijn
    TijnUp-and-comer

    Automation for LinkedInNew

    Getting the same automation options for LinkedIn as they already are for Instagram would be a game changer

    0
    Tijn
    Forum|Forum|1 year ago
    CALI
    CALIUp-and-comer

    Tiktok automated messagesNew

    It would be useful to add a restriction when sending out the automated messages so that even if a keyword is used again, manychat will not send out the automated message more than once to the same person. 

    0
    CALI
    Forum|Forum|1 year ago
    Blead
    BleadUp-and-comer

    Filter by Tag on MobileNew

    I’ve been having this issue on mobile and would like to suggest a simple change that would greatly help with lead filtering: adding the option to filter conversations by TAG on mobile. We have this feature on desktop, but it's missing on mobile. It would be crucial for better performance.

    0
    Blead
    Forum|Forum|1 year ago
    roland_quintero
    roland_quinteroUp-and-comer

    Filter for Unreplied Messages by Humans + Unified Inbox across accountsNew

    I wanted to suggest a couple of features that could be incredibly useful for agencies and teams that manage chats across multiple business accounts. 1. Filter for Unreplied Messages by HumansIt would be very helpful to have a filter that shows only the conversations where the last message was sent by the user and has not been replied to by a human. This would help us ensure that no lead or inquiry gets left without a proper response, especially in high-volume inboxes. 2. Unified Inbox Across AccountsOur agency currently manages chat responses for over 20 businesses, and switching from one account to another is becoming more challenging as we grow. It would be amazing to have a unified inbox or master view, where we can see and respond to messages from all connected accounts on one page.Here are a few ideas that would make this feature even more powerful: Filters to view messages from specific accounts only, if needed. A small label or tag on each message showing which account it belongs to (to avoid confusion). Full message functionality in this unified inbox (reply, mark as done, assign, etc.). We believe these features would be game changers for agencies like ours, and would help ManyChat scale even more in the B2B and service provider space.

    0
    roland_quintero
    Forum|Forum|1 year ago

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