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    Manychat Ideation Guidelines

    Hi Manychat Community! The ideation section was specifically designed for Manychat users to share their ideas and feature requests for improv...

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    777 Ideas

    LSchmidt
    LSchmidtUp-and-comer

    Dynamic ResponseNew

    Allow for a dynamic response within he first block, instead of just a quick reply or button. That way, if a user cannot see a button/doesn’t show for them, they can type YES, or SEND IT or if they input NO BUTTON, the rest of the flow will send. I have been having a lot of issues with the quick reply not showing and this would solve it.

    0
    LSchmidt
    Forum|Forum|2 years ago
    kennedy
    kennedyUp-and-comer

    CancelamentoNew

    Colocar uma função de cancelar o funil, quando enviado perguntar se realmente deseja enviar. Vez ou outra eu envio um funil errado e não consigo cancelar. Acabo perdendo o lead

    0
    kennedy
    Forum|Forum|2 years ago
    steven2go
    steven2goUp-and-comer

    Better analyticsNew

    Improve Manychat Basic Analytics - so we can see analytics for each day for new  and unsubscribed contacts for every channel: Telegram, Instagram, Email etc.

    1
    Eduardoolims
    Forum|Forum|2 years ago
    anthonyfradet
    anthonyfradetUp-and-comer

    Brevo integrationNew

    Hi there ! Is a Brevo integration possible in the near future (similar to active campaign / mailchimp ?). Brevo is a leading platform in Europe. Thanks

    1
    Gustavo Boregio
    Forum|Forum|2 years ago
    Martin
    MartinUp-and-comer

    Create Voice Agents using ChatGPTNew

    Use voice to engage in a back-and-forth conversations. Use the ChatGPT Api to engage vocally with users. 

    3
    Martin
    Forum|Forum|2 years ago
    jareckyy
    jareckyyUp-and-comer

    more "excluded" keywords in "comment automation"New

    Hi, could you allow more "keywords" in the "exclude" section in comments automation? That's really nice automation, but rude IG users are abusing this so much by asking inappropriate questions. Let say we have a keyword for "how much" (it's very common question), so people started to abuse it by asking for "how much" is a slave, cocaine, unborn child, your mother etc - their creativity is endless, but "excluded keywords" limited to just a few words. Our reply, "Sent DM!" looks even more inappropriate. In order to use that automation, we need much more keywords to be excluded. Thanks!

    0
    jareckyy
    Forum|Forum|2 years ago
    YWC
    YWCUp-and-comer

    [Urgent Request] [Priority] Sales ads clicking to Whatsapp AnalyticsNew

    Dear Manychat team and our manychat users,  We are running using Sales Ads to Whatsapp,  On my end the data is not really correct on what the cost per messaging is. And we hope Manychat can give us the dashboard to analysis it. so we can continue to use manychat on whatsapp channel. and we can trace the Sales coming from which ads creative for at least.  this is super important for us to trace back the ads for data anlyzing. hope you can let us know where to find these Contact attributes in manychat (Source ID) for us trace back ads. we use this Source ID to trace back which ads bring sales purchase for us.  Hope you can help us to fix this issue, so I can call back my friend back to use manychat. the screenshot below is my friend using WATI (third party). Hope manychat at least can give us the data Source ID, for us to trace data in facebook, so we know which ads is bring sales to us.  

    0
    YWC
    Forum|Forum|2 years ago
    mcjim
    mcjimUp-and-comer

    copy to clipboard buttonNew

    We need a way to be able to copy text to clipboard, like this:  

    0
    mcjim
    Forum|Forum|2 years ago
    mcjim
    mcjimUp-and-comer

    star reviews user inputNew

    Would love to have user star reviews input that has actionable conditions for each star. For example, in a 5 star review input. If less than 4 star review input, it’ll direct to a different chat, and if 4-5 stars, it’ll direct to a different chat. 

    0
    mcjim
    Forum|Forum|2 years ago
    gabrielmmrtns
    gabrielmmrtnsUp-and-comer

    Activity user logNew

    I would like to be able to see who performed each action within a conversation/contact, something similar to an activity log. For example, 'André marked the conversation as closed,' 'Lucas marked the conversation as open.'

    0
    gabrielmmrtns
    Forum|Forum|2 years ago
    Nick Heymann
    Nick HeymannUp-and-comer

    Set limit to comments/DMs per day for social media accounts to avoid bansNew

    Accounts might get blocked by Meta from commenting/sending DMs if a post with a comment/DM automation goes viral. If it was possible to set an upper limit of comments and DMs per hour, as well as per day, this wouldn’t happen anymore.

    0
    Nick Heymann
    Forum|Forum|2 years ago
    kamipanjtani
    kamipanjtaniUp-and-comer

    Auto Reminders to Subscribers from External APINew

    Dear ManyChat Team,I Would like to request a feature which is very important in our business rule.We are internet service provider and we have our subscribers in our Radius server.They have one month subscription and everyone have different date of subscription expiry which we can see on api response as well.We want Manychat to sent them auto reminder once expiry date is ahead like after 48 hours or 72 hours for the reminder.Currently we have already added spreadsheet in google and using api call google is filtering only those users whose subscription is expiring in next 48 hours.Please either add this feature in manychat or simply allow us to create any rule which can run everyday at specific time and it should send reminders to all google sheet users including some variables which are there in google sheet too. Thanks & Regards,Kamran Shahzad

    0
    kamipanjtani
    Forum|Forum|2 years ago
    kamipanjtani
    kamipanjtaniUp-and-comer

    Set User Field ConditionallyNew

    Hi Many Chat Team,I would like to request a feature where we can Map API response values and match conditionally.Like we are ISP (Internet Service Provider) and different user have different set of packages.Packages have their Name and ID.API giving ID only so we Want condition to change it to some name which can be understood.I tried Set User data but there only we can move 1 value to one fieldSet option if API response is = (value) then name should be (Name)so here there are different values with different namesexample.Value = 3Name = 2MbpsValue = 15Name = Fix-True-10MbpsSo I would like system to change value to name based on api response so we can show this name to client which package they are using

    0
    kamipanjtani
    Forum|Forum|2 years ago
    Gustavo Boregio
    Gustavo BoregioCommunity Moderator & Expert

    HTTP Status in external requestsNew

    Have the external request’s HTTP Status code available in a User Field, and usable for conditions/logic in Manychat.

    0
    Gustavo Boregio
    Forum|Forum|2 years ago
    Marcy
    MarcyUp-and-comer

    The ability to turn on the trigger switch in my flow.New

    If you’ve advertised “free” for up to 1000 comments, how can I experience all MC has to offer if I can’t activate a trigger? 

    0
    Marcy
    Forum|Forum|2 years ago
    Attila
    AttilaUp-and-comer

    Common "SuperUser_ID" for multichannel usersNew

    In order to manage all the activities and stored values / infos for every single user should be good having a General (as I named in the title: SuperUser_ID) which will be able to syncronize all the data coming from different channels evaluating them and communicate (back) with an “all-known” responses. 

    3
    Gustavo Boregio
    Forum|Forum|2 years ago
    MelissaV
    MelissaVUp-and-comer

    Ability to Setup Comment Reply on Scheduled IG PostNew

    Is there a way to set up a Comment Reply on a Scheduled IG post like there is for a scheduled FB post?I mostly send links to blog posts and tutorials daily so each URL that's sent as a comment reply is different - but many topics are related.The issue I'm struggling with on IG is b/c I can't seem to select a scheduled IG post, I then have to use the comment keyword for "any post" but that means I really can't use that keyword more than once or the link won't be relevant.Would be a great feature add

    0
    MelissaV
    Forum|Forum|2 years ago
    nkihtm
    nkihtmUp-and-comer

    PDF/CSV export of Flow Result & Filter DatesNew

    I would like to show our teamthe result of the flow so that they can understand how our custom choose the flow.However  I can only screen shot the result , but if it’s long , the result is difficult to see.Therefore, I wand pdf or csv export of the result . Plus , I’d like to compare by month or date, so if there is a date filter, it would be nice！

    0
    nkihtm
    Forum|Forum|2 years ago
    Sulaiman bani abdel-rahman
    Sulaiman bani abdel-rahmanUp-and-comer

    Add more whatsapp message templateNew

    Could you please add the new whatsapp message templates?I facebook there are other templates which are not listed in manychat such as (Authentication)

    3
    jcatdigitalalles
    Forum|Forum|2 years ago
    Kooper237
    Kooper237Up-and-comer

    Add the ability to add cards buttons to Telegram botNew

    Cards buttons are only available on Messenger bot, can we have it for Telegram bot also ?

    1
    Digitalmateus
    Forum|Forum|2 years ago
    eavestone
    eavestoneUp-and-comer

    Comment Growth Tool - Get payload from CommentNew

    Make it possible to get entered Message from the comment into a system variable.  

    0
    eavestone
    Forum|Forum|2 years ago
    Altamiro Castelan
    Altamiro CastelanUp-and-comer

    Unlink Login OptionNew

    Unfortunately, I registered one of the ways to log in to my manychat account with an employee's Google account.I was surprised to discover that you can't remove a login option, only add it. And not even contaction support (ticket #499919) they were able to help me.I believe it is a critical failure, because in this case, if the person stops being my collaborator, I will never be able to remove their access to my account.

    0
    Altamiro Castelan
    Forum|Forum|2 years ago
    Hafiz Ahtasham Ali
    Hafiz Ahtasham AliUp-and-comer

    Need a way to start a broadcast from automationNew

    Currently there’s no option to start a broadcast from an automation. We can only start it manually. For example, if someone send a WhatsApp message with a specific keyword, a broadcast should start automatically. We can’t send a WhatsApp template message to someone from our business automatically.

    0
    Hafiz Ahtasham Ali
    Forum|Forum|2 years ago
    kairos
    kairosUp-and-comer

    Make 'Notify Assignees' action able to notify the assigned agent onlyNew

    Have the option to send notification to the assigned agent only in the “Notify Assignees” action.

    0
    kairos
    Forum|Forum|2 years ago
    Sacha Lois Liddiard
    Sacha Lois LiddiardUp-and-comer

    Regular Button alongside URL ButtonsNew

    When you have a URL button in WhatsApp you can’t have a regular button next to it. This is not a bug  - it is just not supported yet.  Please can this be added as soon as possible 

    0
    Sacha Lois Liddiard
    Forum|Forum|2 years ago

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