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    Manychat Ideation Guidelines

    Hi Manychat Community! The ideation section was specifically designed for Manychat users to share their ideas and feature requests for improv...

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    joy1561
    joy1561Up-and-comer

    Why is email and password login not supported?New

    Why is email and password login not supported?I can't understand.There is a serious account security issue here.I have five Instagram accounts from different countries and regions.If I use a Google account to log in to Manychat, it means I have to log in to my Google account under five different IPs before I can log in to Manychat and bind my Instagram account, and then my Google account will be banned.I really don't understand. I used three or four similar tools, but Manychat is so strange that it doesn't support email and password login.

    0
    joy1561
    Forum|Forum|11 months ago
    Godzchild
    GodzchildUp-and-comer

    Ability to comment (without sending a DM)New

    Sometimes I’d like to be able to reply to comments under a post or video WITHOUT sending a direct message as well. It could either be that I want to drive engagement, or I just need to give them information quickly right there in the reply.

    0
    Godzchild
    Forum|Forum|11 months ago
    longnights021
    longnights021Up-and-comer

    Facebook Messenger Choose Next PostNew

    When creating a automation where I send a Facebook message after a user comments, I noticed that there is no option to let me choose “next upcoming post” the way IG has that option. Would it be possible to add that feature so I can setup FB messenger automations before posting rather than after?

    0
    longnights021
    Forum|Forum|11 months ago
    augusto-dmh
    augusto-dmhUp-and-comer

    Endpoint for Inviting New MemberNew

    Currently no endpoint in Manychat API makes available the possibility to create an invite link for a new member. It would be useful to have an endpoint available for getting a random link for inviting a new user with an specific role.Companies usually have automated process to create their accounts and this would make it easier for them. 

    0
    augusto-dmh
    Forum|Forum|11 months ago
    Heric
    HericSmooth talker

    Conditions Based on Assigned Team MemberNew

    Hi Manychat Team, I’d like to suggest a useful enhancement to the flow builder: the ability to set conditions based on which team member is assigned to a conversation. At the moment, it’s not possible to trigger different actions or flows depending on the specific assigned agent. This limits the ability to personalize automations based on internal assignments. Example Use Case:If a conversation is assigned to Agent John, I could send a personalized message like:"John will get back to you shortly — he’s our specialist on this topic!"Whereas if it's Agent Lisa, the message could say:"Lisa is reviewing your message now. She’ll respond as soon as possible!" This feature would allow for more humanized and efficient communication, improving the user experience by showing that someone specific is handling the conversation — not just an anonymous team. Thanks for considering this suggestion. It would be a great addition for support teams using assignment-based workflows. Could you help me with this, ​@Raquel C , ​@Marina? Best regards,Heric Fernandes 

    4
    roverdrammen
    Forum|Forum|11 months ago
    BaschtlWaschdl
    BaschtlWaschdlUp-and-comer

    Create a feature to merge contacts automaticlyNew

    Example for that could be:If customer click on a link, wich starts a flow on another platform → the data could be provided with a custom link.If I could choose then to merge contact automaticly <3I really need merged contacts for my flows, is important for me to not share the same information on more channels.

    1
    Sebastian Riehle
    Forum|Forum|11 months ago
    UgniusCesynas
    UgniusCesynasUp-and-comer

    disable auto scrolllNew

    When you're in the live chat section on your phone and you reply to a DM, it automatically scrolls to the top. Zero utility for this, please fix it. Just wastes a lot of time.

    0
    UgniusCesynas
    Forum|Forum|11 months ago
    dericsoncalari
    dericsoncalariUp-and-comer

    Coleta de parâmetros para rastreamento e traqueamento de campanhas para WhatsAppNew

    Gostaria que vocês lançassem uma integração que permita coletar os parâmetros para rastreio e tracking de campanhas diretas para whatsapp. Esses parâmetros seriam o source_id que é a identificação do anúncio da Meta e o ctwa_clid que é a identificação do clique para WhatsApp. Hoje em dia muita gente envia conversão pelo manychat mas é apenas uma conversão “para dizer que envia”. Não enviam com esses dados que são necessários para atribuição e marcação dentro da Meta. Outra coisa também seria a identificação do clique para anúncios para instagram ig_sid que tem a mesma função que o ctwa_clid porém focado em campanhas de instagram.  

    3
    jpdf_saver
    Forum|Forum|11 months ago
    ZAID
    ZAIDUp-and-comer

    A global componentNew

    Create a global component where I can edit some parts of my automations in one place, so I don’t need to enter each flow individually and edit the content, just like an admin panel or CMS. For example:I have 6 automations on defult:FB automation AR + EN IG automation  AR + EN WB automation AR + ENWhen I want to change or edit content, I need to replicate my work 6 times!, so it would be insanely helpful if we got a way to global component dynamic parts of our flow, and edit them from one place, one at a time.

    0
    ZAID
    Forum|Forum|11 months ago
    Mariyam
    MariyamUp-and-comer

    welcome messageDelivered

     Hello,I would like to request the implementation of a welcome message feature for new followers on Instagram. This feature would enable immediate engagement with potential clients by initiating a conversation as soon as they subscribe, without waiting for their reaction.So how it works:When someone decides to follow a profile, they would immediately receive a direct message introducing our business, expressing our excitement to connect with them, and providing a brief overview of what we offer.This feature would help us engage with potential clients right from the moment they follow our page.Thank you for considering this suggestion.Best regards, Mariyam

    4
    Raquel C
    Forum|Forum|11 months ago
    lollo blondsss
    lollo blondsssUp-and-comer

    new triggerClosed

    can you add in the trigger "when someone follow you?"

    1
    Raquel C
    Forum|Forum|11 months ago
    Thaise Menezes
    Thaise MenezesUp-and-comer

    Feature Request – Instagram Follow → DM TriggerClosed

    Feature Request – Instagram Follow → DM TriggerHi ManyChat team 👋I’d like to suggest that the “Instagram Follow → DM (Direct Message)” trigger be released to all users.This feature is extremely valuable for creators, entrepreneurs, and businesses because it: Creates an instant connection with new followers. Increases engagement and response rates right from the first touch. Allows us to showcase our value in a fast and welcoming way, without depending on manual interactions. I personally subscribed to ManyChat mainly because of this feature, but later found out it’s only available to a small group of users. Honestly, this was very frustrating, because this automation is one of the most powerful ways to welcome new followers and maximize the results of paid traffic campaigns.Many professionals invest heavily in ads and traffic to attract followers, and not being able to automatically welcome them is a huge limitation.I kindly ask that this trigger be prioritized and made available to everyone. I’m sure it will help thousands of businesses build stronger and more human connections from day one.Thank you for your attention 🙏

    3
    Raquel C
    Forum|Forum|11 months ago
    brechoclosetdeluxo
    brechoclosetdeluxoUp-and-comer

    Message automation for new followers on instagramClosed

    Manychat should activate messages automations for new followers on instagram

    1
    Raquel C
    Forum|Forum|11 months ago
    Filip P.
    Filip P.Up-and-comer

    AI language recognitionNew

    Add an AI block to the editor where AI recognizes the user's language and then automatically translates the message. Now we have to do this via a condition, which doesn't work often (only works on Facebook).

    0
    Filip P.
    Forum|Forum|11 months ago
    Jason_Broderick
    Jason_BroderickUp-and-comer

    Allow Multiple Key Value Ref Parameters (Payload)New

    I kinda can’t believe I’m here after so many years waiting for this and it’s still not there but please can we have the ability to map multiple fields from the REF Url using widely used “key: value” pairs. m.me/whatever?ref=something&email=this@me.com&firstname=John&favcolor=blueThis would allow us to pass detailed contact records to Manychat perform complex automations more easily and create dynamic messaging personalised to the contact. 

    1
    Jason_Broderick
    Forum|Forum|11 months ago
    Mikyla
    MikylaUp-and-comer

    Duplicate to other profileNew

    Hey!  I manage several accounts and there is often a need to create a quick automation, and it would be very helpful if you could just duplicate those and add them to another profile. Should be an easy lift for developers since you have duplicates to other profiles for regular funnels, not quick though. It is a redundant task that can be streamlined, and I think many people would enjoy this feature.  Thanks!  

    0
    Mikyla
    Forum|Forum|11 months ago
    Leon PheeneyUp-and-comer

    Tracking Who Read the Broadcasts on WhatsApp.New

    I use Manychat as a mass recruiting tool, and it would be extremely helpful to be able to track which candidates read the broadcast so I can profile them and have a better kpi on our messaging system.

    0
    Forum|Forum|11 months ago
    Indraloka
    IndralokaUp-and-comer

    Reply comment feature ideaNew

    I think auto reply comment can more helpful if it can working in collaborate reels

    0
    Indraloka
    Forum|Forum|11 months ago
    Richard C
    Richard CUp-and-comer

    Dm feature for facebook professional profileNew

    I notieced that the only way to use the automation feature on Facebook that manychat provides for auto dm on comments from reels is if you have a business page but i was wondering if there is a feature for your professional profile

    0
    Richard C
    Forum|Forum|11 months ago
    Mackensie Liberman
    Mackensie LibermanUp-and-comer

    Website chat without Facebook dependencyOn hold

    Create a website chat widget functionality (both a chat “bubble” in the bottom right and an embeddable box) that allows people to the option to live chat with the business without having to use Messenger, but provide Messenger as an option if they want to use it.  

    17
    Systematicx
    Forum|Forum|1 year ago
    rablebd
    rablebdUp-and-comer

    Add Dropdown Options and Boolean Support in AI Step TasksNew

    In the AI Step, it would be very helpful to have the ability to set dropdown options for tasks. This way, the AI could select only from predefined values when filling a variable, avoiding the risk of generating or inventing incorrect data.Additionally, the AI Step should also support boolean fields (true/false) as valid task outputs. This would make the automation more precise and reliable, especially for conditional logic.These improvements would give us more control over data consistency and reduce errors in workflows.

    6
    adamazarkane1234
    Forum|Forum|1 year ago
    outdoorbengal
    outdoorbengalUp-and-comer

    Download a list of user handles of users (and Follower Count) who commented on a post and received a DMNew

    I have had a post go viral. Great.  Thanks to Manychat I could gather >2,000 emails to help pre-launch a new product. A dream.The cherry on the cake would’ve been to go back to the list of commenters and find high-influencing people to partner individually to help launch the product. I will have to hire someone to do that, but Manychat sent messages to all of them and retreiveing their information should be easy. I would love to have access to the list of people who interacted with my post to receive a message. A follower count would help a ton too.In an Ideal world I download an excel with 4 columns:HANDLE FOLLOWER COUNT MESSAGE THEY WROTE IF THEY CLICKED ON THE LINKThe ultimate tool to build partnershiops.Thanks for considering this idea!

    1
    Gustavo Boregio
    Forum|Forum|1 year ago
    Ecofilter Marketing
    Ecofilter MarketingUp-and-comer

    Timer to continue on AI stepNew

    It would be very useful if the AI ​​step had the option to continue the automation if no response is received from the user based on a timer (5, 10, 15 minutes).This way, contact management can be better controlled.

    0
    Ecofilter Marketing
    Forum|Forum|1 year ago
    Ecofilter Marketing
    Ecofilter MarketingUp-and-comer

    Custom automation comments in live chatNew

    It would be very useful to have a tool within flows that allows you to write custom comments for automation in live chat. This way, you can better debug and control behavior from the live chat view, without having to enter the flow to review it.Similar to in-stream comments but printable in live chat 

    0
    Ecofilter Marketing
    Forum|Forum|1 year ago
    diogogaspar
    diogogasparUp-and-comer

    Webhook 10-second timeout limitNew

    Manychat webhooks have a 10-second timeout limit for API responses. A lot of times people are trying to integrate manychat and n8n with webhooks and API requests to create WhatsApp AI agents, which means that a lot of times the webhook response from the n8n agent takes more that 10 seconds and so the response doesn’t make it back to manychat to be sent.I would like to propose a change in this timeout limit, which is probably making a lot of people change platform.

    2
    diogogaspar
    Forum|Forum|1 year ago
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