Ask and troubleshoot

Hey, there! My client does a lot of automations linked to different Amazon lists/amazon store, blog posts, etc. Is it best to have one automation for many/all posts related to that category or an automation for each different one? How are you guys doing this? 

Olá, não consigo realizar a compra do plano pró, al tentar finalizar, diz que o CPF está errado, dias atrás eu conectei o mesmo cartão a uma outra conta teste, porem eu exclui ela, pode ter algum vinculo ou não?

O endpoint retorna success mas o flow nao é disparado. Conta Pro.Ids corretos mas o flow nao é disparado com o id do subscriber + id do flow 

Sua conta do WhatsApp foi bloqueada pela Meta. Como a empresa está desabilitada, esta conta: Duração: Permanente Minha conta la no Facebook está com esse status e não tem mais o botão com a opção de solicitar uma reanalise. Nesses casos, com quem posso entrar entrar em contato para resolver minha situação?

I’ve integrated Manychat to my Hubspot account, and when I attempt to use the form submission feature, manychat is limited to only 20 forms in the drop down. Using the formId works as a look up, but nothing more. I’m afraid this is an integration limitation and is insufficient. Anyone find any workarounds?

I'm trying to figure out the best way to manage tags within Manychat. Specifically, I want to store multiple tags inside a custom fields.Has anyone successfully done this? If so, could you share your methods or any workarounds you've found? I'm looking for tips on how to structure the data, add/remove individual tags from the custom field, and potentially use that data for segmentation or conditional flows.Any advice or examples would be greatly appreciated! Thanks in advance!

Hi everyone, I'm trying to set up my telegram bot with manychat so that it takes the clickid + utm parameters from the landing page promoted on meta ads to make sure that it passes them to a second telegram bot always made with manychat and that the latter generates custom affiliate links with the parameters that I need for tracking every time a user arriving from the ads clicks on it.I need this to be able to track the conversions assigned to the clickid and to be able to optimize the campaigns since telegram does not support native tracking on the platform.Thanks in advance to anyone who will help me

hii have pro subscriptioni have pricing questionsi have technical questionshow do i get support ? 

Is there a 4 automation limit? Why hasn’t it been mentioned? I and many others have had the issue where we cant create another automation because it’s a pro feature. 

How to delete these trigger? How to delete these trigger? can u pls advice?

I’ve created a quiz and it seems to be working well but I’m getting notifications for EVERY single response.  How can I turn those off?  I’ve turned off all notifications in settings.  

Não consigo vincular minha conta do Instagram ao ManyChat. Aparece uma mensagem informando que uma solicitação de aprovação foi enviada ao proprietário da conta do ManyChat, mas não consigo encontrar essa solicitação em lugar nenhum — nem no Instagram, nem por e-mail, nem no Facebook. Você poderia me ajudar? Não reconheço o perfil vinculado à minha conta. Em anexo segue uma foto.

Vou cadastrar meu instagram e fala que a conta já está conectada, só que entro no gerenciador, entro no instagram, descadastro, mas continua conectado, como faço? Tem algum lugar para entrar em contato com o Many Chat?

Hi,Is there a way to enable copy pasting of image in manychat? It is a hassle on my part if I have to save every image I need to forward. Pls. may you add that feauture. Screenshot to manychat.

Oi, pessoal! Estou enfrentando um problema técnico com uma automação no ManyChat e preciso de uma ajuda da comunidade.🧩 Contexto da automação: Quando alguém comenta uma palavra-chave específica em um post ou vídeo no Instagram (gatilho de comentário), a automação envia uma mensagem direta (DM) inicial via ManyChat. Essa primeira mensagem é enviada corretamente, mas quando a pessoa clica no botão da mensagem, a automação não continua. ✅ Já tentei: Atualizar as permissões da conta no ManyChat e Meta Business. Alterar o local do opt-in (por exemplo, redefinir o gatilho e recriar o flow). Testar com diferentes palavras-chave e diferentes usuários. 📸 Exemplo prático:(Segue print da conversa onde o usuário responde normalmente e clica no botão, mas a sequência não é dis

HelloWhen I log in to manychat.com, I only have the option to sign in with Google, Facebook, Telegram, or Apple. However, my account is linked to my work email, which is not associated with any of these four options.What should I do?Thank you.

Não encontro onde posso mudaar o plano.Fechei sem querer o plano de IA e agora não consigo voltar para pagar só o PRO, fica cobrando 44 dólares sempre.

Hi, i’m super new here and thought i set up my first automated manychat on insta.I’ve tested in with the code using a different instagram account and it worked...but when i try using the trigger word on the post, it doesn’t send anything?Apologies if this is very simple…  

Hi,I am looking to know an effective way to connect Manychat with GHL to transfer data with tags.Is there any documentation or video you can share with me?

Hello Everyone, I provided pictures to explain. Our automation is just not working. I refreshed permissions twice too. Any ideas what could be going on here? Thank you  

Automação não funciona preciso de ajuda, acho que meu esta bugado

I've been waiting for months for ManyChat to finally allow TikTok integration. Honestly, it's getting frustrating.I'm based in France and this delay is holding back my automations and campaign management.Does anyone have a workaround, maybe using N8N or another tool, to automate with TikTok anyway?I’m open to any serious solutions. Please share your feedback or hacks, because waiting for ManyChat to move on this is becoming endless…

Hello everyone, I need some help!I’m trying to access the Website channel inside ManyChat to add a widget to my site, but the URL https://manychat.com/channels/website returns a 404 error. I also noticed that under my account settings, the Website channel doesn’t appear as an available option.Is this feature no longer supported?Or is it available only for the workspace owner or certain plans?Any help or guidance would be greatly appreciated. Thank you! 🙏

My FB Messenger automation is simply doing nothing - Ive refreshed the connections and all seems good - Not impressed so if anyone can help me sort this Id appreciate your help Many ThanksLinda 

Hello community! I want to know, if Whatsapp users that interact with my account and send messages count as contacts or if they are kept separate. Also, if I already have an existing contact list of Whatsapp users that have interacted with me, can I import them in Manychat and would I have to get their permission to send them messages again, even though I got that permission in the past? Thank you for your help! :)