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it suppossed to send this message to 1000 contacts of the  but i get a lot of error like this. What can i do to fix it? 

Hi community members, Please suggest the best ways to integrate Shopify and ManyChat. Since Messenger and Instagram have 24 hour window; does the flows like abandon cart flows will actually work?What are the possibilities of the Shopify + ManyChat integration?Thanks,Sajith

Good day,I remember ManyChat used to have a affiliation program before where if you make anyone join ManyChat or you are admin of any account you get 30%.  So now I would like to make people join but I cannot find any link, it is showing different links where the client will get discount but I am not getting any commission.Is there any way where I sent link to my client and as he join I start earning commission monthly. Please guide. Thank you for answering. Regards,

Oi pessoal,Tentei importar uma base de contatos para fazer envio de mensagens via WhatsApp e não consigo finalizar a importação. Eu já estou como Admin da conta, e outras pessoas estão conseguindo subir normalmente.Quem pode me ajudar? Segue abaixo imagem do problema:  

Has anyone else noticed that the “delete” option in the bulk actions is missing? We like to keep our contact list clean and up until this week, we were able select multiple contacts and bulk delete.  That option is missing now. Thanks in advance for any tips on this!

Minha automação parou de funcionar durante a madrugada. Todas as permissões estão atualizadas. Não tenho 1 suporte da empresa para resolver isso? 

I need help to connect my instagram to manychat it says connected but i am stuck please me i want to grow it proffessionaly  

How can I change the assigned agent and the agent who receives notifications across different automations at once, instead of going manually into each automation and changing it? In our team, we have a different agent in charge of monitoring WhatsApp messages each day, and I currently have to update all the automations manually. Is there a way to change it for all automations at once? How can I control the Live Chat notifications? Sometimes I receive notifications, and sometimes I don’t. Sometimes the conversation is only in an automated flow and I still receive Live Chat notifications — and sometimes I don’t. How can I manage and control this behavior? Are there any reminder options in ManyChat that I can use to remind agents to follow up on conversations?

ManyChat is probably the single-most hated thing I have to deal with being a content creator.  I don’t know how ya’ll figure this out.  I have a large following and the amount of missed DM’s and misfirings is embarrassing.  Trying to find answers on community boards has been time consuming and frustrating.   I’m just deleting it altogether unless I can chat with someone from ManyChat about how to set things up properly.  I’ve had ManyChat for a few years and no matter what I do, or how many times I refresh permissions, or how many times I connect and reconnect my profile, it still gives me SO MUCH grief.  I’m at a complete loss, ManyChat, for the love of God get a support center. 

Please add a way to send clients dms whenever they comment a certain word please can it be possible?

I am currently using Manychat primarily for a single purpose — to set up a trigger that sends an automated reply when someone messages my Facebook Messenger. At the moment, I am on a Marketing Automation plan that costs $25 USD per month.Since I am not utilizing any additional features beyond this basic auto-reply function, I would like to ask for your advice on how I can reduce my subscription cost, or if there is a more suitable plan that meets my limited usage.I would appreciate your guidance on how to proceed so that I am not paying more than necessary for features I do not use.Thank you very much for your assistance.

I use Manychat for automated DMS only, i dont need or require to have a repository of my previous contacts, and im getting charged wayy too much money because i now have 5k+ contacts, I got charged $80+…. For my use case where i only need automated dms, is there a way to reduce the amount of subscribtion im paying? 

I am beyond frustrated.   Customer Support is horrific.  I have been waiting for over 6y weeks for a sup[port issue to be resolved.  About every 10 days someone responds - they clearly do not understand the issue and provide AI answers.    HOW DO YOU GET HELP????????

Olá!!Tenho uma dúvida sobre as automações, alguem pode me ajudar? Criei uma automação simples, a ativação é feita com comentário no post, enviando apenass informações e ao final redirecionando para o nosso site. Tem vezes que o botão da resposta rápida não aparece para o usuário que entrou na automação. Utlizamos a versão pró, mas uma parte dos que comentam a palavra-chave no post, recebem apenas o texto descritivo inicial sem o botão para continuar a automação. Alguém sabe dizer por que este “bug” acontece? ou se faltou configurar algo?

Gostaria de ajuda, quero externo do meu dinheiro pois cancelei a assinatura Pro, porém reativaram sem meu concentimento e me cobraram 69 dolares.

Hola, estaré sin conexión pronto y quiero seguir avanzando con los flujos. Probé quitar el wifi de mi computador para modificar y sí se puede, pero luego arroja un error de conexión (Dice: “Algo salió mal en el servidor. Por favor, inténtalo de nuevo.”). Alguien sabe si se pueden modificar los flujos de manera offline y luego se guarda cuando se vuelve a conectar? o queda en el punto donde último tuve conexión?  Muchas gracias 

Necesito ayuda ya que me aparece este error solo cuando quiero responder mensajes en Instagram.

¿Puede un chatbot de Manychat hacer llorar a alguien? (para bien) 💙 Pues les quiero compartir este caso que me emociona mucho, porque lo logramos gracias a la herramienta de AI de Manychat.Nuestro cliente G.Martell (la universidad de música más grande de Latinoamérica) quería algo especial para celebrar el Día del Padre, así que creamos “Martellín”: un compositor digital con IA que ayudó a estudiantes y leads a escribir versos musicales personalizados para sus papás, todo dentro de un flujo en Manychat. Y esto fue lo que logramos:📈 La mejor campaña del 2025: el engagement creció un 67.5%💬 Los mensajes fueron hermosos y emotivos😭 Algunos usuarios nos dijeron que sus padres lloraron de la emociónFue una experiencia muy linda que nos recordó que, cuando la IA se usa con intención, no solo automatiza: también conecta.Gracias a Manychat por hacer posible construir algo que realmente tocó el corazón.¿Ustedes también han logrado que sus flujos de Manychat despierten una emoción real? Me e

Explico el problema.- Quiero evitar que me de error una automatización por culpa que un usuario introduzca datos que ManyChat no acepta y ManyChat me pause la automatización y deje de funcionar para el resto de usuarios.- En ocasiones me encuentro que algún usuario se vuelve a registrar de nuevo en mi web, eso provoca que vuelva a lanzarle la función CreateSubscriber de ManyChat.- En mi cuenta de ManyChat sólo puedo guardar el Whatsapp ID (Teléfono de Whatsapp), pero no el Teléfono.- He creado una campo personalizado "phone_cliente" (field_id=13170369) donde guardo el teléfono del cliente.- Desde Make hago que el teléfono tenga que incluir un 34 delante pero pueden seguir colándose errores como un teléfono inventado...- Desde Make el siguiente paso era hacer un HTTP Make a request GET donde utilizo la URl https://api.manychat.com/fb/subscriber/findByCustomField?field_id=13170369&field_value=[Teléfono] y busco a ver si lo encuentra- El problema que me encuentro es que he estado haci

Please how to do I check the status of my ticket on my account?

I have just signed up with the free plan to test manychat. I sent a message to the linked whatsapp number. I can see the message in the live chat tab (area) but I cannot reply. It keeps giving me an error message to activate pro as marketing pro subscription is required to perform this automation. If I cannot live chat in free, what can I do?  

Hi Team, Can I get .JSON files integration/uploads activated on my account? I have everything built, but want to upload and integrate as quickly as I can. This is for page - “Brandon Beeson - Four Stars Ford”  Thank you!  Cheers,Brandon

¿Alguien tiene conocimiento de por qué se dan estos “Contacto desconocido” en el área de conversación de Manychat? Gente de Manychat ¿alguna respuesta?

¡Hola!Hace poco mi número de WhatsApp Business fue suspendido por Meta por error, el problema fue resuelto luego de una apelación. Todo fue un error de los sistemas de Meta. Sin embargo, ahora estoy teniendo dificultades para volver a conectar mi número de WhatsApp Business con ManyChat. Actualmente mis automatizaciones no funcionan debido a ese error, ya refresqué y nada, sigue sin funcionar. Alguien que me pueda ayudar, por favor. 

Hi everyoneI'm using the ManyChat API endpoint https://api.manychat.com/fb/sending/sendFlow and I want to trigger a flow using the flow_ns parameter.Can someone please guide me — how do I find the flow_ns value of a specific flow?I've looked inside the flow editor but couldn't locate it.Thanks in advance!