Ask and troubleshoot

El disparador no se activa y me arroja un error de “request Instagram error”  

 After a user subscribes a coaching service on Manychat/Whatsapp, I want to send him a flow for asking few things and add this data to1) Manychat user field2) Gsheet.What about location?I mean what happens IE if 1 user type Rome, and another one ROMA and a third one RM?How can I filter them in Gsheet and trigger an action FOR PEOPLE THAT LIVE IN ROME ONLY if Rome, ROMA and RM are all different?Thanks in advance!

Found out that instagram quick replies in automations doesn’t seem to work when user is on their desktop using the website, only seems to work on app. is there any work around for this to make it appear on the website as well?

Alguem sabe onde tem um tutorial passo-a-passo de como configurar a API oficial do Whatsapp pra conseguir se conectar no Manychat?JA tenho a BM aprovada, mas não encontrei no youtube algo que pudesse seguir passo-a-passo que desse certo

Como eu crio uma automação não onde eu espero uma resposta do cliente ( qualquer mensagem ) pra poder continuar o fluxo 

Hi everyone,I believe ManyChat recently changed the way it sends custom fields to WhatsApp templates, and it’s causing issues with line breaks.Previously, we had automations that generated lists via a script, populating a custom field with this format:Item 1\nItem 2\nItem 3 This worked perfectly, and the WhatsApp message displayed like this:Item 1 Item 2 Item 3 For messages sent within 24 hours (non-templates), we’ve found that using regular line breaks (hitting “return”) works fine. However, the syntax for templates (using \n for line breaks) stopped working recently—within the last few days.Importantly, we didn’t change anything on our end, and it was working just fine before.Here’s what support shared when I flagged this issue:The messages are generating this error:"status_code": 400, "response": "{\"error\":{\"message\":\"(#100) Invalid parameter\",\"type\":\"OAuthException\",\"code\":100,\"error_data\":{\"messaging_product\":\"whatsapp\",\"details\":\"Param text cannot have new-li

Estou com uma restrição no meu perfil do instagram injusta, e agora o manychat desconectou, diz que minha API  não está válida, o que faço? Recentemente houve a liberação do meu conteúdo para o público geral, mas continua para o manychat, como resolver?

Boa tarde, como faço para cancelar a conta?  

Hello, I had purchased a one-month subscription which has now ended, and I want to renew it.However, the system is showing a high price and also showing that I have an outstanding balance.During this past month, I used various features of ManyChat such as the AI assistant, live chat, smart messaging, and different automations.Why am I being asked to pay a debt?

I can't bring the tag to google sheets. what can I do?

Is there a way to connect ManyChat's integrated WhatsApp API when creating a Facebook ad? So that messages from the ad reach that WhatsApp API?

I am new to ManychatI made an automation flow and I wanted it tobe triggered pn ad, followed all the protocolsBut on adsmanager it only shiows the first block, the rest of the flow went missing?How do i fix?If someone could help me find JSON for the code, that also worksP.S: I am on paid trial version

Tenho um conjunto de dados, o Equilibrius SAC 21-5532 que foi criado automaticamente quando criei o canal do whatsapp api oficial no many chat; conforme a imagem abaixo, quando seleciono esse conjunto de dado para conectar uma nova fonte de dados, de mensagens e seleciono meu instagram, esse conjunto não aparece, aparece só outros que já foram criados há um tempo de forma manual sem ser da geração pela geração do manychat; eu até consegui conectar a minha fã page nesse conjunto, mas o instagram, não consigo, por que será? Sei que é um assunto que envolve meta ads também, se alguém puder me ajudar, grato.  

Hi! I’m looking to build an advanced AI chatbot inside ManyChat — connected to ChatGPT, Zapier.Here's what I need:AI replies in human-like tone with 20s typing delayAsks for name/gender/country and stores dataReplies in Arabic or English depending on country (slang + tone changes)Sends payment links.Handles onboarding via automated flowSends follow-ups if user doesn't respond.Custom fallback if AI doesn’t know the answerI’d like to build this for Instagram DM and/or WhatsApp.Can you help build the whole system (ManyChat flows + Zapier + OpenAI prompts)?Show me examples or demos if you have any.

Conectei meu WhatsApp mas o Manychat diz que minha conta foi bloqueada pela Meta. Já resolvi a pendencia com eles mas o status não atualiza por aqui, alguém sabe o que posso fazer?

Hey, there! My client does a lot of automations linked to different Amazon lists/amazon store, blog posts, etc. Is it best to have one automation for many/all posts related to that category or an automation for each different one? How are you guys doing this? 

Olá, não consigo realizar a compra do plano pró, al tentar finalizar, diz que o CPF está errado, dias atrás eu conectei o mesmo cartão a uma outra conta teste, porem eu exclui ela, pode ter algum vinculo ou não?

O endpoint retorna success mas o flow nao é disparado. Conta Pro.Ids corretos mas o flow nao é disparado com o id do subscriber + id do flow 

Sua conta do WhatsApp foi bloqueada pela Meta. Como a empresa está desabilitada, esta conta: Duração: Permanente Minha conta la no Facebook está com esse status e não tem mais o botão com a opção de solicitar uma reanalise. Nesses casos, com quem posso entrar entrar em contato para resolver minha situação?

I’ve integrated Manychat to my Hubspot account, and when I attempt to use the form submission feature, manychat is limited to only 20 forms in the drop down. Using the formId works as a look up, but nothing more. I’m afraid this is an integration limitation and is insufficient. Anyone find any workarounds?

I'm trying to figure out the best way to manage tags within Manychat. Specifically, I want to store multiple tags inside a custom fields.Has anyone successfully done this? If so, could you share your methods or any workarounds you've found? I'm looking for tips on how to structure the data, add/remove individual tags from the custom field, and potentially use that data for segmentation or conditional flows.Any advice or examples would be greatly appreciated! Thanks in advance!

Hi everyone, I'm trying to set up my telegram bot with manychat so that it takes the clickid + utm parameters from the landing page promoted on meta ads to make sure that it passes them to a second telegram bot always made with manychat and that the latter generates custom affiliate links with the parameters that I need for tracking every time a user arriving from the ads clicks on it.I need this to be able to track the conversions assigned to the clickid and to be able to optimize the campaigns since telegram does not support native tracking on the platform.Thanks in advance to anyone who will help me

hii have pro subscriptioni have pricing questionsi have technical questionshow do i get support ? 

Is there a 4 automation limit? Why hasn’t it been mentioned? I and many others have had the issue where we cant create another automation because it’s a pro feature. 

How to delete these trigger? How to delete these trigger? can u pls advice?