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When a tag is activated in the active campaign, the lead goes to manychat and receives the sequence determined within manychat (Whatsapp), can I do this friends? I have N8N but I don't know how to do this.
Hello all!i accidentally formated one of the custom field (that is assumed to be text) to number. Now i cannot edit or delete that field. Is there any way to do that?
Is there issues with saving First Name data collection to the System Field?On all the client accounts that I have access to - and my own - this is greyed out and it’s not normally? I can’t turn it on.I always save to System Field first before then also saving the data to a custom field.Anyone else seeing this?
Ok, so when someone comments on my IG post, they get sent a message and the idea is they click the button to confirm they want my freebie and the next step is entering their email. The button to click to confirm they want my freebie was working fine and now it seems it’s not. Is there a way to work around this with a comment reply? I’m getting sick of manually sending people and apologising for the messages they got that was pointless.
Hello,I have created an automation which is supposed to be triggered when a tag is applied to a contact. If i go to certain contacts and apply tags to them manually then the automation doesn’t work. The same is the case with updating a custom field. Bulk updating a custom field isn’t triggering the automation for those contacts.
Hello, How can I connect my chatbot to a CRM, that is, when a customer has a problem, my support team answers them in the same chat as the bot, what recommendations and guidelines do I have to take to achieve its implementation?
I want to move leads into ManyChat from Zoho CRM when certain fields area added to the Zoho lead.Leads go into zoho through forms then we need them to go into manychat to trigger whatsapp messaging.
Hi all!I’m trying to set up a zap (done this many times in the past) and I need to name it in ManyChat in order to sync it up to the zap I’ve created but in ManyChat - I can only select a previous zap and can’t type in a new name. Is anyone else having this issue and does anyone have a solution? Thank you!
Hi! ¿Is it any way to sent a message to all my contacts in manychat?Please, help! Thanks!!
i am using my personal gmail account to log in to ManyChat and connecting to my customer’s account to connect to Instagram.That process works perfect.Then in order to let my customer answer IG chats, i created an account for my customer.No problem on that.Now, i want to start using customer’s Messenger as a chanel. When i go to add the service there is a message than that account (the one from my customer) is already in use, which is true, because my customer is already using many chat for the live chat service.So i am re-logged as my customer account, then i can’t add the Messenger account.What’s the best way to add a customer account?Isn’t possible to add an account that doesn’t belongs to me?I don’t want to ask user credentials to log in to their accounts. Thanks
Estou tentando salvar o fluxo, mas acidentalmente apaguei a parte que estava configurada para o fluxo de comentário. Achei que, ao pressionar F5, ele não salvaria as alterações e manteria o fluxo como estava, mas agora não consigo recriar a mensagem de resposta a um comentário. Além disso, gostaria de saber se é possível remover essa funcionalidade.Em relação à resposta a um comentário, o problema é que não há um próximo passo. Eu gostaria de adicionar dois botões, com a opção de "Próximo Passo", que será ativada apenas se o usuário não interagir com os botões. Creio que isso pode ser feito utilizando o intervalo inteligente, de modo que, caso o usuário não interaja dentro do tempo estipulado, ele será direcionado para um novo local.O que desejo é que a primeira mensagem enviada ao usuário seja introdutória, com dois botões que o direcionam para fluxos distintos, e uma opção de "Próximo Passo", que só será ativada se o usuário não interagir com os botões dentro do intervalo de tempo co
Acabei de tentar subir meu numero para a API OFICIAL e ele está banindo meus numeros, assim que peço o SMS ele já bane, nem chega a concluir o processo, o que pode ser? como eu teria infrigido politicas sem nem ter criado o Whatsapp, alguem sabe um jeito de resolver? Fui a contato da Meta e não sabem de nada.
Good morning,I’m experiencing a strange issue with Instagram integration in ManyChat. I have multiple accounts in ManyChat, and I’ve never encountered this problem before. However, while configuring a customer’s account, I noticed that the default reply on Instagram isn’t working.Here’s the situation:I’ve already connected the Instagram account and Messenger. I’ve built other automations that work perfectly, including: Automatically replying to Instagram comments and sending private messages as a reply to those comments. Default replies to messages on Facebook. Replying to Facebook comments and sending private messages as replies. Conversation starters on Facebook. Everything works fine except for the default reply on Instagram. When I set it up, the configuration seems correct:The trigger is set. There’s an action to send a message.However, when I test it by sending messages from a different account, nothing happens. What’s more, the messages don’t even appear in the ManyChat inbox
Thr only automation my account has. Yesterday I tested and worked and today that the pist is live, the automation isn't working. It's a very simple one. I'm not sure what the reason is. Fi d attached some pictures. I would love some feedback.Thank you so much!
Hello!I would like to create an automation that will send new followers on Instagram a discount code for their first purchase. Can I create some action that will check if the number of followers has increased, or if a given account has already followed my account? I want to avoid a situation where someone will unfollow my account and follow again just for the coupon.Thank you for help!
I may be late to the game here but how do you setup ManyChat Automation for Instagram Livestream? I’m assuming while someone is on an instagram live, they can comment the trigger word, and a link/info will be sent to them. Thanks!
I have a voiceflow agent set up in manychat, but I’m having trouble getting it to trigger an API call. Any tips, or ideas?
hey guys , so i set-up an automation where a subscriber input their name and email and than manychat send that to mailerlite through an action, it was working before but it stopped suddenly , i notidced that cuz i keep getting messages from subscriber who say they subscribed but didn’t receive my emails
Hola buenas tardes tengo problemas para conectar mi numero de whatsApp al parecer todo el proceso se realiza de forma correcta pero en el ultimo paso se queda pensando unos segundos y se despliega un error que indica que lo intente de nuevo o lo intente mas tarde, el numero es nuevo y no esta dado de alta en ninguna plataforma de whatsApp ojala puedan ayudarme ya que no se a que pueda deberse.
Hello! I would like to ask if in manychat it is possible to ask for the birthday date on Instagram and then automatically send a discount code on that date? How i can do that?
I am trying to connect a ManyChat automation to MailerLite with Zapier. I have connected the triggers in the Zap to MailerLite and the connection test indicates that Zapier is connected with both ManyChat and MailerLite. The ManyChat automation occurs with an Instagram keyword. When a user sends me the keyword via Instagram, the ManyChat prompts them to provide their email address. Once the email address is provided, the ManyChat begins sending out a series of emails. I set up the ManyChat to identify a Tag. The Zap is between ManyChat and MailerLite. Once the email is entered, the Zap triggers MailerLite to add the email to my Subscribers and to a Group that I've called Prospects. I can tell the Zap is working to accomplish an automation within MailerLite; however, I don't think the ManyChat automation series is working. When I run the test, the email gets entered as a Subscriber and added to the Group in MailerLite....but the the subscriber/group member is not receiving emails from t
My facebook account was deleted/suspended by facebook, my log in prompt to get into my manychat account was by logging in by facebook, now i can’t log in and im sitting here getting billed NO HELP FROM SUPPORT, IM SITTING HERE GETTING BILLED NO EMAILS BACK
como fazer uma pergunta e só continuar após receber uma resposta
I’m dealing with an issue related to automatic translation in ManyChat. The translation flow for customer messages works fine, but I’m unable to automatically translate the messages from the agents, which are typed in Portuguese. Problem: * When an agent types a message in Portuguese, it needs to be automatically translated to the customer’s language (e.g., English or another). * I am unable to capture the agent's message within ManyChat and send it for translation before it reaches the customer. Objective: I need help automating the process of translating agent messages. When an agent sends a message in Portuguese, it should automatically be translated into the customer’s language before being sent to them. Can you help me solve this issue or provide suggestions for integrating a translation API in ManyChat to handle this?
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