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Ya seguie el proceso de eliminar acceso de mi whatsapp business, pero ahorita que me quiero conectar con otra empresa me tira error, porque indica que ya tengo mi telefono con otro socio. y cuando hice el ticket con meta todavia les aparece a ellos vinculado, alguien que me pueda apoyar o indicar cuanto tiempo se tarda esta desvinculacion.

Nao aparece a caixa nao atribuidos?? alguem mais???Se for atualização, como usar? Lascou tudo agora =(Me de ideias de como separar os atendidos dos nao atendidos.  

Hi,I have a critical issue with External Requests.When a user sends an Instagram image, the URL looks like this:https://lookaside.fbsbx.com/ig_messaging_cdn/?asset_id=...This URL is passed in the payload, but the webhook in n8n never triggers. Test webhook calls from ManyChat work fine Text-only messages also work Problem only occurs when the payload contains lookaside.fbsbx.com image URLs Has anyone experienced this before? How can we make sure the webhook is triggered with Instagram image URLs?Thanks in advance!

Hello, I’ve set up an Instagram automation using the Instagram Ads Trigger, and created a campaign through Meta following this tutorial:  The campaign shows a lot of engagement, and my Instagram inbox shows that some users have been served the first message in the flow, after which they tapped the Quick Reply button, but no further messages were sent to them from the flow.   My Manychat inbox shows none of these conversations, which seems strange to me, as I can clearly see the conversation in Instagram. I’ve double checked all the settings, and the preview within Manychat works perfectly. I’ve spent over $200 on this campaign, but can’t show my client any results, which is concerning.  Any suggestions as

I can't send photos to TikTok automation. I can send photos to Instagram automation, but not to TikTok. Please help. Is there a rule here? Is there a data size limit or any other rule?

Hola chatboteros! He notado que la interfaz de ManyChat cambió de forma increíble, me encanta! Tengo una cuenta de más de 40 usuarios y 30 de estos son - Agentes de chat en vivo-, y para ellos también cambió pero estamos presentando algunas complicaciones, ya que se asignan de forma automática (con base a las respuestas del chatbot) pero no logran identificar la opción que anteriormente tenían visible de “Asignadas a mi”. ¿Me pudieran ayudar? Nos estamos volviendo locos 😰Así lo visualizanAsí lo visualizo como admin 

My Facebook page has a Logo, but that doesn’t pull through to ManyChat So my WhatsApp messages go out without a Logo The facebook account is the person who signs up with manychat, but they won’t be answering the messages, so i add a team member, but the name and logo for that person doesn’t match the name and image for that email account A simple message takes 24 Hours to approve “Hi {Recipients Name}, It's Shane here from Dream Team, you requested more info? But the header says BoostX without a logo, the reply comes from Maree with her profile picture instead of Shane with his logo, i got BoostX, Shane, Maree, Dream Team, All wrong logo’s, names and people! I got a really nice chat bot sending me to admins who don’t reply and i have hundreds of people waiting for a response.  WTF. Why is this so difficult!!!!!!!!!!!!!

I just logged into my account and noticed a UI update. Now, I can’t seem to find my teammate’s inbox. I can still assign messages to her, but I can’t into her inbox like I used to, and I don’t have my own inbox. Is this a bug? I sure hope so, because having everything in one inbox between teammates is messy. 

hey there! Ive notice that when someone comment on my post one of the key words they  get the first message, but then when they click the button for the link the bot doesn't send it.  anyone know how to fix this?

This is what I see now. 2 Days ago, I had other things like. Unassinged. Team Members, Etc.. what happened? Everything is now inside Inbox and it makes it horrible to organize and figure out what’s going on.

Não estou conseguindo fazer mais do que 4 automações de mensagens ao Instagram. Qual problema pode ser ? 

I tried to send my broadcast to all my Facebook dm but the broadcast was just sent to 15% of them it allows me to send it to the rest if I wait for an hour. any ideas why this is happening and how can I avoid it?

Olá! Estou com uma dificuldade recorrente, diariamente varios leads não recebem o fluxo da automação, mesmo digitando exatamente alguma das palavras-gatilho. Alguém consegue me dar uma luz sobre o que poderia ser?

Hi! I have some colleagues who have this option to send automatic messages to new followers.It doesn't appear in my account.. Can anyone help me?  

The problem is the Meta. They are changing a lot of things. Call for a support in metabusiness suite, look for a chat icon in menu , and starts from there. Explain the issues with manychat handover protocol, they are migrating for a new kind of Conversation routing - in your business settings you gonna see that Integrations option has this option. this icon 

Buttons are not working on messenger, and havent been for the past 3-4 hours. Buttons still appear, but when a users clicks the button, the automations behind them do not fire. This has gone from working perfectly → not working at all.This is occuring over multiple accounts + for my collegues too on accounts im not linked to. I have tried all the troubleshooting steps and its still not working. I submitted a critical ticket 2 hours ago but still havent recieved any word back. The manychat status page doesnt indicate this issue is know.Can this please be flagged and fixed ASAP. It is critially impacting my business

First off, I love this tool, it has transformed how I work. I understand things don’t always work, that’s tech. But what we need you to do, is communicate instead of going silent. As customers, we need to be kept aware of what is happening, even if you don’t fully know yet. Otherwise we waste out own time trying to fix something that is beyond our control. Please communicate openly.Sam

sending messages. The first message in a flow gets delivered, but then nothing else continues.I’ve already checked all the connections (both from Facebook and ManyChat), rewrote and reactivated the journeys, but nothing has changed.This issue is really hurting my campaigns and I’m losing leads because of it.Please, if any of the ManyChat team members or experienced users can look into this or guide me, I’d be so grateful. I really need urgent help. 

Hi, I would like to know the purpose of Skip button in Data collection block for Date&Time. I am new to Manychat and was facing an issue with the Skip button which appears with the Date and Time button.I idea is that the user books an appointment with Date and Time button and after selecting the date and time the user will be asked further details which are in the flow. But when the user selects the Skip button instead of Date and Time, the flow continues. I want the flow to be closed if the user use Skip button. Any suggestions on how to implement this?And also there is no option to remove or hide the Skip button or text. What could be the options?

For some reason, it’s not working when people are clicking send me the link? Is there something wrong with my flow?I tried using the AUTO-DM links when replying to comments and that didn’t work either? Thanks!

What are the best ways to use the contacts that i have from a few weeks ago, Is there any way i can send those people new msg or a new promotion that i have now ?

Alguns clientes tem relatado que nao estão recebendo as mensagens que estou enviando.https://app.manychat.com/fb871594/chat/1443150072 (aparentemente audio vai)https://app.manychat.com/fb871594/chat/166708683 (no tiktok cliente relatando)https://app.manychat.com/fb871594/chat/766861530 (outro cliente relatando via tiktok) 

Hey there.I am having an issue where the messages sent by ManyChats automation are appearing in my whatsapp for businnes as “Waiting for message” and it is not letting me see the messages. It goes as far as even some automation messages not getting sent at all. I have double and triple checked my Meta for Business account and I don’t see any issues leading me to believe that the issue lies there. May I get some help?    

faço todo o passo a passo para conectar ai chega na parte em que eu tenho que pedir permição ao proprietário que sou eu mesma, mas não sei onde devo achar essa permição para aceitar, preciso de ajuda

Olá pessoal.Estamos desenvolvendo uma automação via WhatsApp dividida em três etapas principais, com mensagens programadas para cada dia. O fluxo funciona da seguinte forma: o usuário entra no Dia 1 por meio de um gatilho, percorre o conteúdo desse dia e, no dia seguinte, deve receber automaticamente o conteúdo do Dia 2. Em seguida, o mesmo acontece com o Dia 3, e assim por diante até o Dia 4.O desafio é que as mensagens precisam ser disparadas em horários fixos, independentemente do horário em que o usuário entrou no fluxo. Por exemplo: se alguém iniciar o fluxo às 10h da manhã ou às 22h, ainda assim deverá receber as mensagens do Dia 2 exatamente às 10h do dia seguinte. No Dia 4, também será necessário enviar uma mensagem final às 15h para todos os usuários que chegarem até essa etapa.Já exploramos o uso de delays e ações agendadas, mas ainda não encontramos uma solução nativa no Manychat que permita esse tipo de controle por horário do dia com base na conclus