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Salut, je rencontre un souci depuis quelques temps.J’ai une automatisation attachée au canal WhatsApp mais depuis que je l’ai mise en ligne, peu importe le nombre d’essai que j’essaie de faire, celle-ci ne fonctionne pas. Mais dans le chat en direct de Manychat, l’automatisation a bien été lancée mais celle-ci n’apparait pas sur WhatsApp 

Manychat was just updated to where I can’t send out more than 1 link! All of my links sent cannot be clicked? I have sent out over 200+ messages and people are very frustrated because they can’t open them! How do I get the old manychat back? I am going to have to delete my account if I can’t get this fixed!! Please help!!! 

-----KINDLY HELP ITS FRUSTRATING ------ I’m building a chatbot for a cleaning business, and I’m facing an issue with Instagram testing.Here’s what’s happening:I created a complete flow for the business with a main menu and service buttons. When I preview it in ManyChat, everything looks fine. But when I test it on Instagram, the buttons get mixed up. For example, if a user clicks a button for one service, Instagram shows the buttons for other services as well.To fix this, I tried creating separate flows for each service:1 main menu flow 3 service flows (sofa cleaning, marble polish, deep clean) I connected these flows using Start Automation from the buttons in the main menu.Despite this setup, the Instagram test is still showing mixed buttons.Has anyone faced a similar issue? Could this be an Instagram routing problem, or am I missing something in ManyChat? Any advice would be really appreciated.

Hemnt gana ff 

Hello everyone, I would like to have some information about account management as an agency. If I sign with a customer and make him a chatbot, I must add a new account (the customer’s) in "accounts" ? Is there an additional subscription or only the one of my account that includes the others? If so, who pays in addition? Thank you in advance!

quiero saber más sobre esta plataforma 

Has anyone experienced this? For some people, when they click the follow button, it doesn’t register, they click it over and over again and it doesn’t move to the next step. It’s not everyone, but it’s troubling!  

Like if you have this same issue ‘cause this is extremely frustrating and I’ve seen too many posts regarding this.Other automations are working. I’ve tried refreshing permissions and tried contacting support. They have not been helpful at all. I followed support’s recommendation to the T and it still it isn’t working. And now support is just ghosting me..Terrible customer service.Anyone have any actual solutions?

Been building this for a while and it's now fully live.Here's what it does: the moment someone replies to any ManyChat trigger — comment DM, story reply, new follower — the AI takes over the full conversation. It qualifies the lead, handles objections, follows up, and books the call. All inside the existing flow.It's your best setter, cloned. Trained on the exact same materials a real setter gets — scripts, objections, process — handles outreach, qualifies leads, books calls, the whole thing. Except it never logs off.The stack is ManyChat + n8n + Flowise + MongoDB. ManyChat captures the trigger and sends/receives messages. n8n handles the logic and routing. Flowise runs the AI brain. MongoDB stores the conversation memory so it never loses context.The thing that took the longest to figure out was getting the AI response to feel natural — not like a bot sending templated messages. Training it on real scripts and objections was the key.If anyone's tried to connect an AI Agent to their Ma

Hola , necesito saber si tengo algún problema con mi flujo de Whatsapp. Mi automatización directamente no se realiza. en El manychat con la prueba sale todo bien, pero a la hora de ejecutarse no pasa nada. 

is there any way to resend logged messages  due to insufficient funds in your Wallet.I just see in the log that there are like 70 messages that were not sent.. is there a way of knowing to whom they belong…?

I’m facing a small issue while using the Data Collection node in ManyChat and would really appreciate some guidance.I’ve selected the System Field: Phone to collect user phone numbers. However, I noticed that it is accepting numbers with as few as 7 digits, whereas I specifically want to restrict inputs to exactly 10 digits (valid Indian phone numbers).I had a couple of questions regarding this: Is there a way to enforce a fixed length (10 digits) for phone numbers in the Data Collection node? What exactly does the “Field Number” option represent in this context? Does it allow any control over validation or input constraints? If length restriction isn’t directly supported, what’s the best workaround to ensure that any input not matching a 10-digit format is treated as invalid? Would love to know how others have handled this. Thanks in advance! 

Hi everyone,I have a Default Reply automation set up in ManyChat for WhatsApp. The trigger is configured as "User sends a message" (Default Reply — triggered when a contact sends a message the bot does not recognize as an automation).The problem: When a contact sends a message, the Default Reply does NOT fire and they never receive my sequence (WhatsApp Service Menu with my intro messages).My setup:Trigger: Default Reply (user sends unrecognized message) Frequency: set to "every time" (I want it to fire on every new message) Status: automation is LIVE The flow shows 7 Sent / 71.4% Delivered / 0% Clicked — so it sent a few times before, but now it seems to stop triggeringWhat I've already checked:The automation is toggled ON (blue toggle) It is published (LIVE badge is showing) The Default Reply is enabled in settingsQuestions:Why would Default Reply stop triggering for new incoming messages? Could another active automation be intercepting the messages before Default Reply fires? Is the

Hi ManyChat community,We are a D2C brand (Bloc — blocinsects.com) running Instagram automations and have hit several issues we need help resolving. Listing them clearly below:ISSUE 1 — New Follower permissions not workingWe are trying to set up the "Say hi to new followers" Basic Automation. When we click Update Permissions, it fails to authenticate through Instagram. We have been told by other tools that Meta has recently restricted DMs to new followers unless there has been prior interaction. We are unsure if this is a ManyChat configuration issue or a Meta-level restriction. Can ManyChat support help us resolve this or clarify the current status of this feature?ISSUE 2 — Universal DM flow only fires once per contactWe have set up a Default Reply as our universal DM flow (qualification message with buttons). The problem: it only fires the first time a user messages us. If the same user messages again later — for example after going through a keyword flow — the Default Reply does not

Hello, community, i can’t get this issue solve no matter how, i design a simple flow like the screenshot below: When i test this, i found that, after the AI step send the link, when i reply ‘thank you’, the AI reply ‘welcome with the link again’, how can i get this solve? i tried to prompt the AI don’t include the link in the message when saying welcome, but it doesn’t work.   

O preço prometido para o Pro foi de R$ 149 por mês, porém estão querendo me cobrar  R$ 249…   

Por si no lo vieron todavía:Manychat actualizó su modelo de precios este año y hay cambios que vale la pena entender.El resumen corto:Antes: pagabas por el total de contactos en tu cuenta, activos o no.Ahora: pagás por contactos activos por mes. Solo los que realmente hablaron con tu negocio ese mes.Esto cambia bastante la dinámica, especialmente para cuentas con bases grandes pero tráfico variable.Y te va a costar más o menos…?Depende de cómo planeas usar Manychat:Negocios reales: van a pagar MENOS por Manychat y tener un gasto mensual muchísimo más predecible. 🙌 🙌 Spammers que se la pasan borrando usuarios de Manychat: Va a salir más caro… Bastante más caro... → Te sugiero empezar a trabajar en una buena estrategia para monetizar!IMPORTANTE: si ya tenés una cuenta PRO activa, por ahora no cambia nada. Los nuevos precios son para cuentas nuevas.Hicimos un video con el análisis completo y una forma fácil de calcular qué plan necesitás según tu volumen de conversaciones: Si preferís l

I am getting this thing when i amtrying to connect my instagram what does it mean?  Dermabay Skincare already connected to IHOP.Switch Instagram to continue with another account or request access from the owner of IHOP.

Hey everyone, I need some help from someone experienced 🙏Hey everyone, I need some help from someone experienced 🙏I’m using ManyChat Pro connected to WhatsApp API:✅ Business Verified ✅ Account Approved ✅ Approved TemplateAbout a month ago, I sent a broadcast — everything worked perfectly:✔ Sent to dozens of users✔ High delivery rateBut today, when I tried again:❌ Messages show as “sent” in the system❌ But 0% delivered❌ Not actually reaching usersWhat I’ve checked:Audience has WhatsApp opt-in Using the same approved template No changes to account status or Meta approvalKey difference:👉 The new broadcast is barely reaching anyone (even test messages fail)👉 The new broadcast is barely reaching anyone (even test messages fail)

I need help. My Manychat is a Spaz and has been non stop sending people the "follow" before my link. It keeps repeating the message for my potential customers. How can I stop this?