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**Goal:**I connected ManyChat with ChatGPT (GPT-4.1) using the native ChatGPT Actions integration to automate customer responses for a fitness center (Golem Club) via Facebook Messenger. The bot should answer questions about pricing, memberships, locations, rules, and promotions.---**Architecture I built:**- **Bot Fields** — knowledge base split by topic: `faq_prices`, `faq_membership`, `faq_rules`, `Locations`, `Operators`, `promotion`, `support`, `age`- **User Fields** — `user_question` (customer's question), `gpt_answer` (GPT's response), `need_human` (flag for live agent handover)- **Flow** — Default Reply trigger → welcome message → waiting for customer input → ChatGPT Actions → send response back to customer---**Problem I'm facing:**After the welcome message "Good day" the bot immediately sends a second message showing `{{cuf_14504907}}` instead of waiting for the customer to type their question.And after sending message I got {{cuf_14505348}}It seems the Data Collection block is

todo parece estar bien conectado a mi cuenta de instagram , pero aparece este mensaje y publicaciones hay y he seguido publicando y todavia me sale este mensaje 

"Tengo una gran cantidad de contactos desconocidos ('Unknown') en ManyChat y no encuentro la forma de filtrarlos para borrarlos masivamente. ¿Alguien tiene una solución o un flujo automatizado para eliminarlos todos a la vez?"

Hey everyone, I have a Pro account and my Instagram comment trigger has completely stopped working. When someone comments on a post, no DM is sent at all.Here's what I've already tried:- Reconnected Instagram from scratch (deleted and reconnected)- Updated Instagram permissions multiple times- Recreated the automation from zeroStill nothing works. Has anyone experienced this? Could it be a Meta webhook issue on specific accounts?Any help appreciated!

Estou enfrentando um problema com uma automação na DM do meu Instagram. Ao final do funil, está sendo enviado um link de divulgação do próprio Manychat para todos os tipos de seguidores (novos e antigos) e em todas as conversas (novas ou já iniciadas).Como eu já assino o Plano Pro ($15/mês), gostaria de saber: Onde encontro a opção exata para desabilitar essa marcação/link? Ou existe algum upgrade específico necessário para remover isso? Agradeço a ajuda!Em anexo o print da mensagem que meus seguidores estão recebendo, que diz:“Estou tão animado/a que você quer ver meus novos produtos!” com o botão “Sim, me mostre”Após isso: a mensagem “Toque abaixo para conferir” com o botão “Clique aqui”  

Hola Manychat tienen actualizaciones para automatizar los comentarios de tiktok como lo hacen con instagram?

Hey,I have deleted all my contacts and im trying to re import them. Systems show 0 subscribers but after importing it says 406 contacts ignored as if they still exists. There was no change in the contacts’ details, i just removed some of them.

Olá Como eu vou fazer para que a agenda saber que eu tenho:Cabine ICabine IICabine IIEspelho IEspelho IISpinner ISpinner IITotem ClassicoTotem Retro ITotem Retro IICabine de PrêmiosGrua de PrêmiosSaber que cada uma está disponível ou indisponível? Usamos assim na agenda e renomeação de cada equipamento 

Hello ManyChat Team,I’m currently considering using ManyChat for our Instagram shop automation and would like to ask whether the following workflow is supported and safe to operate within Instagram/Meta policy.Our planned automation flow is: A user leaves a specific keyword comment on an Instagram post An automatic DM is sent to that user The system checks whether the user follows our Instagram account If they are following, a coupon code or private link is sent automatically If they are not following yet, a follow prompt is sent first We estimate approximately 200–300 automated DM sends per day depending on campaign performance.Could you please advise on the following: Is this workflow fully supported through ManyChat’s official Instagram integration? Is follower-status checking available within automation flows? Is sending around 200–300 automated DMs per day considered safe / normal usage? Are there any Instagram messaging limits, risks, or best practices we should be

Hey!My Instagram account (wolfharry1021) was suspended a long time ago.I later created a new account called wolfharrynus.Could you help me cancel this order and the payment?I’d also like to transfer everything to this new account.Sincerely,Harry

Hi there! For about 6 months already I’m seeing low delivery rate for Messenger messages ranging from 7% to 56% on numerous accounts. There are no links included in the copy, no highly-promotional content, etc. Has anyone find a solution for this?

I'm having a problem getting my Facebook and ManyChat to work together. When someone goes to my auto DM and types in the keyword word, I get a notification on my phone that they did it, but they don't get the link to my registration page in their comment section like it's set up to do. Does anybody have any idea as to how I can fix that? 

Hi everyone I’m trying to connect my WhatsApp Channel in Manychat.I go through the setup, but when I reach the final step I get this error message:“Something went wrong. Please try again or contact support.”I attached a screenshot of the error screen.A few details: I’m currently on the Free plan, so I don’t have access to direct support (only the AI bot, which didn’t solve it). I’m following the standard WhatsApp setup wizard from Manychat. The error appears right after I try to connect the number. Has anyone faced this issue before or knows what could be causing it?Any help or workaround would be really appreciated  Thank you!

Bonjour je n’arrive pas à connecter  le bon compte Instagram celui qui c’est connecté n’est pas le bon et je sais pas comment faire 

Anyone else feels like the AI Steps in ManyChat are pretty much useless?I’ve been testing them with Arabic, and they make tons of mistakes — sometimes no response at all, sometimes completely wrong answers, even with well-crafted prompts.Has anyone actually managed to get good results with them?Especially for non-English languages?Curious to hear real experiences before I give up on it 😅

The automation seems to be functioning correctly in the business suite, yet not all conversations are appearing in the live chat panel, even when the 'all conversations' tab is selected. Is anyone else experiencing this issue?

Não é possível enviar modelos de mensagens do WhatsApp e concreto, pois a linha de crédito.PRECISO DE AJUDA

I know how to collect emails through ManyChat and link them to Active Campain. However, I can't figure out how to associate the First Name and Last Name data that I've collected with those fields in the record in Active Campaign. Is there a way to do this without having to rely on a third pary like Zapier?Thank you. 

Hello everyone,I have an automation in ManyChat that is supposed to reply to Instagram DMs.However, I’ve noticed an issue with line breaks (\n):When I send a DM that contains a line break, the automation does not trigger. When I send a message without a line break, the automation works as expected.Additionally, I am using n8n for the response:If the message received by ManyChat does not contain a line break, everything works and a reply is sent correctly. If the response from n8n contains a line break, the message is not sent in the DMs.Does anyone have an idea how to fix this issue?Best regards,Marko

My messenger manual replies and automation are not wokring, people are still able to send me messages and i can recieve them. However, i can not reply and their messages do not trigger the automation. tried everything from refreshing permissions to giving full access through my page to manychat. The error message is “Message failed to send, please contact manychat support” Instagram manual and automation is working with no issues.

I’m trying to sign up.    The msg I get is this:The problem is, this person isn’t on our team anymore, has no access to our page (she used to, pre-covid), and doesn’t have access to the email she had (we disabled it).   I can’t find anywhere in our Meta page settings that shows a request, and in the team members, she’s not listed there.   How can I delete/scratch all of this to start over?

Hello together,unfortunately, I cannot find the area to create a Flow. Is there a specific tool for it what is missing? I just see Automation. The Flow Builder is missing. At the picture below you can see the Flow area. I found this in the resources “Flow Builder Basics”. Thank you very much for any help.Kind regards,Michail

Estou tentando usar a nova automação de "Diga ‘Oi’ para seus novos seguidoresEnvie uma mensagem de boas-vindas única quando alguém começar a te seguir" porém ao tentar usar sou informado que preciso atualizar as permissões, porém ao clicar em atualizar permissões e ser redirecionado para login na Meta simplesmente não consigo e recebo a seguinte mensagem de erro "Você não pode entrar com esta conta do Instagram Tente usar uma conta do Facebook que você sabe que está conectada a esta conta do Instagram."”Já tentei de todas as formas possíveis e é simplesmente impossível atualizar as permissões.Observação, nas configurações está assim, mas não consigo mudar "Atualmente, sua conta está vinculada via Instagram OAuth. Para acessar todas as funcionalidades, conecte-se através do Meta for Business."Preciso de ajuda urgente, alguém consegue ajudar?

I was using the whatsapp for dispatch template messages, but suddently stop to work. even inside the inbox chat. i already tried reconfigure everything but no success. i need help to deliver messages. 

Estou tentando vinculando a conta do instagram, porém informa que está vinculada a outra conta. Mas a agência antiga informou que não tem acesso e vinculado. Como eu faço para desvincular de qualquer outra conta e vincular uma nova conta para automatizar as mensagens?