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Yesterday around 23.05 manychat sent around 10 automatic messages to some of my existing followers! I dont get the reason why?

Hi. Cant save my automation because of error “Your button must contain text” at Data Collection block. But there no buttons. How to fix this?   

Boa tarde, pessoal. Acordei com esse erro hoje: “Acesso Denied”.Aconteceu no meu Manychat e no de 3 amigos. Alguém sabe informar o motivo desse erro e como fazer a correção?Good afternoon, everyone. I woke up to this error today: 'Access Denied.'It happened on my Manychat and on three friends' accounts. Does anyone know what causes this error and how to fix it?

Hi guys! I am trying to setup a DM for new followers but I dont want to add a link. Theres a way to just say hi? Thanks

I just subscribed to PRO with Manychat AI.I went through all the steps (under Manychat AI section) to realise that this automatically setup my Insta instead of my Whatsapp.How do I setup AI on the Whatsapp? I even went to Automation > New Automation but now I have more questions:1.  What is the difference between ‘Automate conversations with AI’ & ‘Smart replies powered by AI’?2.  What was the point of me going through all the steps under Manychat AI section? (when it seems I need to do a similar step again?RgdsTrey

Hi,  I have been using ManyChat for a while now and its really an important partner to have. It makes my life easy. However, I am unable to renew the subscription for continuously 3 days. Tried with 4 different card details but system isn't just ready to accept any! The payments were on auto pay and it was smooth for past 4 months. Suddenly there seems to be some trouble. Can anyone help? Now all the automations have stopped running.. ruining my rest of the day and adds to my anxiety of replying to everyone under DMs and comments! phew.. please help! Many chat team please solve this for me :)

like the title says it Maybe inform your customer that youll include a "Automated by manychat" chat after each automation?I get that you want to convert us into paying customer but you need to communicate will be shown on the free tier vs not, or at least communicate that during the automation set up process… Imagine to horror when suddenly out of no where unexpectedly, customers are just being told its an automation

Hi Team,I have been trying to renew my Manychat account since yesterday, but everytime the payment is failing. When i checked the console it showed the following error Error 403:Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://manychat.com/analytics/whoami?location=https%3A%2F%2Fapp.manychat.com%2Ffb2541207%2Fdashboard%3Fstripe_type%3Dupgrade_to_pro%26stripe_source%3DBLOCKED_PRO_MODAL%26stripe_status%3Derror%26stripe_hash%3De0ff45a3b4&referer=https%3A%2F%2Fcheckout.stripe.com%2F&legacyClientId=&ts=1764056463836. (Reason: CORS header ‘A

For the past two days, we've been having problems with our WhatsApp messages and our bot. The ManyChat bot's replies are not showing up on the desktop version of WhatsApp Web, but they do appear on our mobile devices.The ManyChat bot works and replies to messages, which are recorded in the ManyChat conversation and displayed perfectly on our mobile devices, but they don't appear on the desktop version of WhatsApp Web. When we log out of WhatsApp Web and re-link it using the QR code, the old messages do appear, but the new ones still don't.Is there a reported bug or issue that could explain this?

Hi,I am brnad new to many chat and need some help + guidance on setting up the whole hubspot forms email addresses going into crm.I have the two connected - now what??? Thanks Karina

I am trying to understand how to get a person who comments (for example) “Core” on one of my videos to then go through the Manychat messaging to eventually be brought into my Active Campaign Automation. All the Youtube videos i see suggests it can only be done using Zapier, but then I don’t understand why there would be an integration in Manychat for AC?

Hi everyone,I already have an active ManyChat Pro account.Instagram and TikTok are connected and working correctly.Problem:When I try to connect Facebook Messenger, ManyChat forces me into creating a NEW FREE account / NEW Facebook Page.There is NO option to connect my existing Facebook Page + Messenger.Details:- I am admin of the Facebook Page- Correct Facebook profile is used- Page already has Messenger enabled- Same Business Manager is used- Still, ManyChat always redirects to “create new account”I’ve tried:- Removing all Facebook connections- Incognito browser- Reconnecting in different order- Checking admin permissionsNothing works.Has anyone experienced ManyChat forcing a new free account instead of linking an existing Page?Is this a known permission / workspace / Business Manager bug?Any real solution (not generic permission advice) is appreciated.

Hi everyone,I’ve used ManyChat successfully for over a year, but for the past few weeks buttons in the first Facebook Messenger messages randomly don’t work for some users. I’d estimate ~20% of the time — which is huge at scale and causes real brand damage.Sample flow in screenshot.Issue: users click buttons and nothing happens.I’ve done everything Support / AI Bot suggested (permissions refresh, reconnect, automations off/on, Advanced Messaging checks). Still happening.Anyone else seeing this lately?Any working workaround that still allows email capture?— Teiki

I registered to manychat and keep getting this error every time I tried to connect my IG Account. I chose the quick automation “Say hi to new followers” This is the error I usually get after connecting.  

Hi everyone,I really hope someone can help me quickly – this is urgent.I’m using ManyChat with Instagram and I’ve set up a comment trigger to send a lead magnet. Everything worked perfectly until yesterday. Now, users still receive the first message after commenting, but the button they are supposed to click (to confirm and receive the lead magnet) is either: not showing at all or showing but not clickable As a result, users can’t opt in and don’t get the link to my lead magnet anymore. This is a major problem because my funnel relies on this automation.Here’s what I’ve already done: Reconnected Instagram in the ManyChat settings Checked all permissions in Facebook Business Integrations – everything is granted Rebuilt the flow to test different button types (standard, URL, even quick replies) Set up keyword-based

Hey there!I set up an Auto DM on my boosted post that I boosted through the instagram app, it’s a post that is on my feed. The manychat automation worked fine yesterday, even after boosting, but now it is not working at all. I have refreshed permissions, deleted it and re-set it up. Yet, it’s still not working. Help! I’m trying to get class sign ups and it’s time sensitive!

Hello,I would like to know how I can disable or remove the call icon from my WhatsApp Business account.I am using WhatsApp Business for messaging only, and I do not wish to receive voice calls through the app.Could you please guide me on whether it is possible to hide or disable the call button for customers?Thank you in advance.  

Hi everyone,I'm running into an issue after disconnecting and reconnecting my WhatsApp Business Account (WABA) to Manychat. Here’s what happened: I originally had my WhatsApp number connected to Manychat and everything was working fine.   The WABA was verified and connected to a shared credit line in Meta Business Manager. Recently, I had to delete and reconnect the WhatsApp integration inside Manychat. After doing that, Manychat seems to have created a new WABA instance, and now: I see “Access removed” next to the original credit line in Business Manager. I can’t select the original credit line or ad account during the reconnection flow. The new connection is working, but conversations aren’t being billed via the existing cre

I am building a WhatsApp bot to collect customer information and send two daily reminder messages at 8 AM and 8 PM. The flow works until the reminder stage. I am using Meta templates and have set up rules with tags to trigger the messages. During testing, the evening message came through but the morning message did not. I am unsure whether to use rules or sequences to send two messages every day at specific times.Any advice on what might be causing the morning message not to trigger would be appreciated.https://www.loom.com/share/d3fe92fcff524f85b1807d2c876b4d97

Hi everyone, Facebook just flagged my account for suspected automated behavior and warned about possible restrictions. I’m not sure what triggered this since I’m only using standard flows and broadcasts. In the notification, it says they believe my account is engaging in automated activity and that I should ensure no third-party tools or unauthorized users are accessing it. They also warned that the account could be temporarily restricted or permanently disabled if the issue continues. Has anyone experienced this before? How did you resolve it and prevent it from happening again? Thanks in advance!

Hi, it always shows like this.can’t broadcast a message even though this page is connected on my fb account. 

Hola ME estoy volviendo loco! no se como conectar inatgram bien para poder envair mensajes de bienvenida a los nuevos seguidores y toda la info que encuentro yo creo qeu es antigua! teneiendo en cuenta que no tengo mucha idea!  porfavor alguien me podria ayudar! incluso si pudieran ayduar a instalarlo. Edu  

I just set up a free account to see if this will work for me. I was able to add my Instagram account. When I added my Facebook business page it made a whole 2nd account it seems. When I am on the Facebook one I cant seem to send a dm when someone comments a key word like what I can do in Instagram. Is this user error or is it not an option in FB like it is in insta?

Selected Outside 24hours window, I have 10,708 subscribers to Broadcast However when i select Reason = Promo and Updates, my subscriber turns 0Anyone know what happened and how to fix it?

I’m currently trying to integrate ManyChat with our Meta account, but it’s showing that the account has already been linked. Unfortunately, we can’t locate which email address it was originally connected to.How can I remove the linked email some how without having access to it and regain access?