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3986 Topics
paolafajardo
paolafajardo
asked in General Q&A
external request response is null

hi everyone, i have a quick question about external request, i’m doing a request to n8n this workflow use IA to answer the user question and retrieve the answer throught the ‘respond to webhook’ node, the issue is this: the node still running and manychat show me a alert that the request is null, i try to use http headers to solve this but not work this is the response register:  if u can see the response is null, i thought that maybe the problem is the response mapping but is not  and this is the response in n8n:  is responding correctly. if i use another way to make request the response is working  HERE this is the headers that im using  how could i solve this issue? thnks 

1047
Fabio Gaulke
Frenchell chanel
Frenchell chanel
posted in General Q&A
i changed my name on IG

i changed my name on IG and now my many chat isn't connecting or recognizing my new name. what do i do now 

362
Fabio Gaulke
maxmas
maxmas
asked in General Q&A
error massage - whatapp

I’m getting this error massage when trying to connect whatapp to manychat. 

91
Fabio Gaulke
aiinteam
aiinteam
asked in General Q&A
Instagram DM Auto Reply with Make.com

How do I setup a ManyChat automation and Make Scenario to automatically reply to Instagram DM’s with AI (I will be using Relevance AI module in Make). I have seen a video on how to do this in n8n, but cannot find any resources on how to achieve this with Make. I have connected Make to ManyChat.

111
Fabio Gaulke
Lizific Action
Lizific ActionUp-and-Comer
posted in General Q&A
Can I automate my Youtube?

Does Manychat eventually plan to integrate with Youtube?

71
Fabio Gaulke
A
ArkadyGUp-and-Comer
asked in General Q&A
How can I get notified when a message fails with "Meta did not deliver message"?

Hey everyone,I’m running into a recurring issue where some messages in my flows don’t get delivered, and the error says:“Meta did not deliver message.”The problem is—this happens silently. There's no built-in alert or tag applied, and I only notice it much later when checking logs or missed leads.I am looking for a trigger or notification (email, internal message, tag, etc.) whenever this error happens so I can take action right away or perhaps make an automation for it.Has anyone found a reliable way to detect these failed messages in real time?Or maybe a workaround, like using conditions, filters, external tools, or even custom API logic?Would love any tips, examples, or even just confirmation if it’s not possible (yet).Thanks in advance 🙏  

121
Fabio Gaulke
parsdabest
parsdabest
asked in General Q&A
I always get this error when sending links.

I always get this error. Let me explain: When trying to send links, an empty dm is sent. This error has ruined me 

101
Fabio Gaulke
silviachedid
silviachedid
asked in General Q&A
Merge Account Error

My accounts are separated. When I try to copy one to the other, the system shows me a success message, but the automations and contacts aren't automatically merged. Each account is linked to a social media. I want one account to be the owner of all social medias.

81
Fabio Gaulke
prakashhindujaswitzerland
prakashhindujaswitzerland
asked in General Q&A
Prakash Hinduja Switzerland (Swiss) How can I integrate ManyChat with other tools and platforms?

Hi everyone,I’m Prakash Hinduja from Geneva, Switzerland (Swiss) looking to integrate ManyChat with other tools and platforms to enhance my automation and workflow processes. Has anyone here had success with specific integrations, or do you have any suggestions on the best tools to connect with ManyChat?I’d love to hear your thoughts on which integrations have worked well for you and any tips on getting the most out of them. Looking forward to your insights! RegardsPrakash Hinduja Geneva, Switzerland (Swiss)

41
Fabio Gaulke
jubileevoice
jubileevoice
asked in General Q&A
Trigger make.com not showing in Whatsapp actions

Hi, I have an account which shows make.com trigger in actions for Whatsapp automation, but why is it not showing in another account of mine? I want to be able to trigger make.com from my actions. Thanks,J

91
Fabio Gaulke
HyperbaricAimee
HyperbaricAimeeUp-and-Comer
asked in General Q&A
Some Automations Not showing LIVE

On the dashboard, some of my automations are not showing LIVE but when I go in them, it says they are???

41
Fabio Gaulke
Nairim
Nairim
asked in General Q&A
ManyChat isn't letting me send my Google Form link via Instagram private message

When I paste the link directly into the inbox, it works, but not through ManyChat's automation.

91
Fabio Gaulke
maria8italy
maria8italyUp-and-Comer
asked in General Q&A
Question About Instagram mailing

 Hello!We want to use Manychat for sending mailing via Instagram DM, and we’d like to understand how we can check how many people are currently included in our Instagram mailing list?   Will the broadcast be delivered to everyone at the same time, or will there be a delay or throttling in message delivery?Could sending a large-scale broadcast all at once trigger any risk of being blocked by Instagram? Is there anything we should be aware of to avoid this?Thank you for the answer!Best regards!

111
Fabio Gaulke
bethaniebrown
bethaniebrown
asked in General Q&A
Automations not working, have followed multiple videos

Message automations not working, despite connecting the accounts, allowing permissions, removing any age and country restrictions.I have followed all steps in multiple videos and automations still not working. 

91
Fabio Gaulke
S
Suff22886
asked in General Q&A
Broadcasting question

Hi all, im wondering if theres a setting ive got clicked that i shouldnt have. Whenever i do a broadcast it says sent 600+ but read is showing 0% and delivered is showing 0% Im getting responses, so it cant be 0% im just wondeting if ive not enabled it or something?

61
Fabio Gaulke
BlueCap
BlueCap
asked in General Q&A
Can I import JSON files?

Hi ManyChat team 👋I'd like to request that you enable the JSON Flow import/export feature on my account.I’m building a chatbot using external JSON files.Thanks a lot!

613
Fabio Gaulke
Nir
Nir
asked in General Q&A
Changing the text on the ask for following button

In the “Automatically ask for a follow to build your audience” feature, is it possiblee to change the text on the button from “following” to something else?I didnt seee an option to do that and would love to know! Thanks

61
Fabio Gaulke
deveeeeesh
deveeeeesh
posted in General Q&A
I am not able to connect my IG account

I am not able to connect my IG account to Many chats its showing page is already connected what can I do?? 

101
Fabio Gaulke
Amesary
Amesary
asked in General Q&A
i need help ?!?!

i need help getting my manychat connected to my facebook ad. anyone can help?!?! can not add manychat as a partner app. 

181
Fabio Gaulke
krusade007
krusade007
asked in General Q&A
Request to Enable JSON Flow Import/Export on My Account

Hello ManyChat Team, I’d like to kindly request that the JSON Flow Import/Export feature be enabled on my account.I’m managing flows externally and need this feature to streamline development.Please let me know if any action is needed on my end.Thank you for your help!

274
Gustavo Boregio
Homesite
HomesiteChat Surfer
asked in General Q&A
Integrating ManyChat with Facebook Lead Ads (Multilingual Setup)

I hope you are all doing well. I’m working on integrating ManyChat with our Facebook Lead Ads. Facebook’s lead ads can automatically open Messenger and pass along the form data, and I’d like ManyChat to send an instant reply as soon as Messenger opens.Additionally, we market to English, Spanish, and Portuguese speakers, so I need the bot to detect a user’s language and send the appropriate response in one of those three languages.Could you let me know if this setup is possible, and—if so—what steps we should take to configure it?Thank you for your help!

60
Homesite
betscenter.it
betscenter.it
posted in General Q&A
Request to Enable JSON Flow Import Option on My Account

  Dear ManyChat Support Team, I hope this message finds you well. I’m reaching out to kindly request that you enable the option to upload/import JSON flow files for my ManyChat account. This feature is essential for implementing advanced chatbot flows and improving the overall experience for our audience.  Please let me know if any additional steps are needed from my side. I appreciate your support and look forward to your response. Best regards,Mohammad

1553
Mantas
Mcaldarini
McaldariniChannel Explorer
asked in General Q&A
msg template

Hi,after a sequence , where users don't buy and the 24h windows is ended, is it possibile to send/automate a msg template (paid of course) for retarget him?I'd like to insert the retargeting msg template at the end of this sequence can I also IE send a small amount of msg template? or do I need thousands? PLS NOTE:never used msg template, yet. Thanks in advance!

347
Gustavo Boregio
nekosushiizakaya
nekosushiizakaya
asked in General Q&A
Broadcast Image Not Displaying as Set Up

Hi Manychat Support Team,I'm experiencing an issue with the broadcast feature. Although I set up the message with an image included, when the broadcast is sent out, the image does not appear. Only the text is delivered to recipients, and the image is completely missing.I've double-checked the setup and even attached a screenshot for reference (see below), but the problem persists.Could you please help me resolve this issue? Thank you in advance! 

101
rodrigo_silvano
chrisord12
chrisord12Up-and-Comer
asked in General Q&A
Automations not working

Hi All, I’ve created lots of automatons in the past but adding a new one today (Ive created new and copied a previous one, I know it’s probably not the best way but has always worked before) and neither are generating replies in the comments or DM’s. I’ve had a few comments of the key word which aren’t even showing in the many chat data for the automation.  Any ideas?  

406
rodrigo_silvano
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