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Pro question! whatsapp bot with buttons that will store data in google sheets

I am building WhatsApp bot, and I've created a sample question where the user is asked, 'Are you single or married?' There are two buttons available: 'Single' and 'Married.'If the user clicks on 'Single,' can I capture that information directly in Google Sheets as 'Single'?Currently, it seems like I can only capture responses if the user types their answer as text or the regular variables such as phone or email. However, to improve the user experience, I would like them to be able to select an answer by clicking a button, and then I would receive the corresponding information automatically.Is this possible in ManyChat?

19 days ago

ricardouy

asked in General Q&A

getting request permission from manychat

Hello I have the issue of the instagram already connected to manychat, but don't appear in the profile or I'm which part I can guide the client to know which email was activated, or how to delete that connection. I have access to the instagram account

221

19 days ago

alexacitaUp-and-Comer

asked in Chatboteros en Español

Eventos de Contacto... ¿como funcionan?

He estado buscando informacion y videos sobre los eventos de contacto…Pero todo es viejo; Actualmente, en Manychat esta la opcion de disparar un automizacion cuando … YO quiero usarla para enviar seguimientos a clientes a los 4 dias del ultimo contacto o visita a nuestro whatsapp y no estoy segura si eso es posible dejarlo operativo sin caer en sanciones de whatsapp.MI cuenta es pro y dejo foto de lo que deje tengo intenciones

203

19 days ago

aletramontanaUp-and-Comer

asked in Perguntas e respostas

Problema: Não consigo atualizar fluxo de automação importado

Olá Comprei um fluxo de automação, porém eu já verifiquei em outras postagens de dúvidas que após as alterações, seria necessário clicar no botão no canto superior direito "Configurar chat ao vivo".Esse botão não aparece pra mim nesse fluxo, ao invés dele aparece o botão "Editar Automação". Até aí ok, eu faço todos os ajustes que preciso, mas aparece outro botão chamado "Atualização".Quando clico nele, só me manda pra comprar a versão Pró e não sai disso.Eu confesso que já tentei várias formas aqui e nunca sai desse botão.Se crio uma nova automação, ok. Mas se mexo nessa automação específica não aparece nada.Alguém sabe o que pode ser?Obrigado

I had added funds to my many chat accounts but I don't know how to renew before I added funds there is a option called activated and active so I clicked two time so it has been disabled I don't know whether it's working or not could you please help me with taking the process question because I had added $100 to my and I don't know how to purchase pro subscription with this $100

How can I export all followers by manychat?

20 days ago

Brooklyn

asked in General Q&A

How do I update my credit card details?

I got a notification that my payment for Pro didn’t go through. I need to update my credit card. I looked at the instructions which say to go Settings → Billing → Update Credentials. I went to settings and billing but there is no ‘update credentials’. All I have access to is ‘retry payment’ which simply repeats that the payment can’t be processed and recommends I update my credit card details. I’m going around in a circle. Now my account has reverted to ‘free’ and when I go to upgrade to Pro, it just brings me back to my Billings page and I’m stuck in the cycle of ‘retry payment’ - ‘update your payment details’ and there not being an option to do so. This is a really frustrating user experience. Can someone please advise me on how to update my credit card information so I can resume my Pro account.

20 days ago

KendalhartelUp-and-Comer

posted in General Q&A

Facebook Business Page access issue

When trying to connect my ManyChat to my FB Business Page, it sent an access email to someone who used to manage my page in the past and that company is no longer in business so the person will never receive the email. I then removed them as a partner who manages my page, but it still says Access Request Sent to the guy’s email. How can I start over or reset it since I have now removed him and the email granting access can come to my email?

214

20 days ago

nadyUp-and-Comer

asked in Chatboteros en Español

terminar flujo

buenas, como puedo hacer para que tengo varios flujos que se activan segun palabras clave y necesito que por ejemplouan palabra es ia, entocnes se activa y todo bien pero queiro que si el cliente vuelve a poner ia ya no se activeprobe poniendo un condicional que diga que si no tiene etiqueta le ahbel y sino no pero no me esta funcionando

From Chatcenter to ManyChat

I was using Chatcenter with my whatsapp number, it is a chatbot from a different company, in Spanish. I am now signed in to Manychat, but I am not able to connect the number I had linked with Chatcenter, although this number is unlinked from Chatcenter.The number is a landline, and the only option Manychat is giving me is to send a text message.Did anyone encounter a similar problem?Any suggestions on how to solve it? Thanks in advance,Georges

111

20 days ago

qltjanbertChannel Explorer

asked in General Q&A

BUTTON DIRECT TO URL LINK

hey manychat it’s possible that when it click the button it will automatically direct to a link?

203

20 days ago

AlexiaUp-and-Comer

asked in General Q&A

Link não funciona no sistema Android

Olá, Alguém pode me ajudar? Fiz todo o passo a passo de automação e com resposta de links. Para os sistemas IOS, os links funcionam normalmente de forma clicável. Porém, o público que utiliza Android, não consegue acessar o mesmo link de um usuário de iOS. Para os Android os links são enviados como texto, não clicável. Como faço para corrigir e conseguir que todas as pessoas sem diferenciação de sistemas Android e IOS, consigam acessar os links sem problemas?.

One automation for different posts

Can one automation be set up for different posts—just a couple of them, not all of them—or do I need to duplicate the same automation and set it up for each specific post?"Thanks!

483

20 days ago

Gustavo BoregioManychat Community Moderator

posted in Chatboteros en Español

Manychat para Instagram: Preguntas y Respuestas 🎥

Hola! 👋 Gustavo por acá.Hoy te traigo un video en el que respondo a las preguntas más frecuentes que me llegan sobre cómo usar Manychat en Instagram.Y sí, uno de los grandes miedos que veo seguido es el temor de que te bloqueen la cuenta. Así que vamos directo al grano:El Temor al Bloqueo: ¿Es seguro usar Manychat en Instagram? 🤔Sí, Manychat es seguro. Y no te bloquearán por usar Manychat.El riesgo está en no seguir las políticas de Meta (uses o no Manychat).En el video explico cómo evitar estos errores y usar la automatización de forma estratégica y segura.¿Qué Más Vas a Encontrar en el Video? 📹Un compilado de las preguntas más comunes que he escuchado luego de trabajar con decenas de clientes en cientos de cuentas de Manychat.Algunas de las Preguntas que Respondo 👇¿Me van a bloquear en Instagram si uso Manychat? ❌ ¿Cómo captar leads de calidad desde Instagram? ¿Puedo automatizar respuestas a comentarios en reels o publicaciones? ¿Puedo enviar mensajes automáticos a nuevos seguido

440

20 days ago

DonnaMUp-and-Comer

asked in General Q&A

'Mark this message as comment reply' issue is NOT solved

I asked a question about the red notification saying ‘Mark this message as comment reply’ and the thread has been marked as solve, but it isn’t.i was told it wouldn’t show up as a comment but a DM but thats not what the screen is saying. This isn’t message 1, it’s message 2 with a free guide, so i don’t want it to post in the comments, it has to be by DM.Can anyone help?

121

20 days ago

smldsllcUp-and-Comer

asked in General Q&A

First Instagram DM does not send

When we have an automation to send a message to a user, they do not receive the message if it’s their first message engagement with the given account. Is there a workaround to this?

trying to setup where if my bot can't answer the question it transfers to human and if user sends a message requesting human it transfers to human, I saw about fallback flows but struggling to set up on my current built automation as the reply seems to be in settings for the whole account rather than an individual flow

111

20 days ago

alfredocChannel Explorer

Save conversation filtersClosed

While going through a lot of conversations it is useful to filter by tags. As the number of contacts grows and you get more experience with your data you’ll always filter by certain fields.This becomes especially critical as you start enriching the contacts with additional fields to better understand how customers flow through the funnel.It would be great show have at least 5 saved filters to quickly jump among different criteria.

274

20 days ago

MoriyonetUp-and-Comer

asked in General Q&A

Can't find the JavaScript Snippet

Hello people,I hope you can help me.I have created a chatbot with the Automation ability and published it in Manychat.Now I want to embed my chatbot in my WordPress website - but I cannot find this JavaScript anywhere in my account. The Manychat guided articles keeps directing me to “Growth Tools” and “Setup”, but these does not exist in my account as well. I am following the instructions but in my account -> Automation -> Website Widgets I don't see the "Setup Your Website" with the JavaScript Snippet.What can be the reason and where can I find this snippet and why all the Help knowledge base of Manychat keeps telling me about “Growth Tools” and “Setup” sections that does not exist in my account? Thanks!

1905

20 days ago

KIA MotorsUp-and-Comer

Request to add Call buttonNew

Dear Many Chat Team, i am a pro user of your account, and we are working as a auto authorized dealer. End of the conversation we want if the customer want to call us then he click’s on call action button and he directly call us to our button.I saw previous videos where you can offer but now you have not.I request you to please add this is action step.

Message won't send after smart delay

Hi!Can somebody help?The second message in this sequence doesn’t send…i.e. follower comments, first messages sends fine, follower clicks link, tag is applied, time delay started… then final message never sends.What am I getting wrong here?Thanks!!

171

21 days ago

baliinteriors

different log in methodNew

I don’t want to have manychat connected to my personal google account or my personal facebook account. How can we have a loog in where someone can manage this without having my personal log in details. So a simple password connection like all other websites would make me feel a lot calmer.

21 days ago

Alan Br

asked in Chatboteros en Español

Input node Whatsapp

Hola, cuando intento armar un input node de whatsapp para redireccionar a un cliente dependiendo si responde o no, no logro encontrar la opción de como generar o seleccionar ese accionable. Alguien sabe dónde puedo encontrar o como sumar la opción de: “Si no responde” - “Si responde”PD: Sólo logro crearlo con el Manychat AI pero siempre tengo que iniciar secuencias nuevas para que me lo genere

171

21 days ago

rodrigo_silvanoFlow Scholar

posted in Perguntas e respostas

Queremos um evento em Portugal

Para quando um evento do Manychat em Portugal? Cada vez mais portugueses utilizam as redes sociais e ferramentas como o Manychat para se conectarem com o seu público. Vamos fazer isso acontecer? 👀

21 days ago

Outstanding Solutions

asked in General Q&A

How to disconnect Gmail from my Sign in options?

Manychat provides 4 different methods to sign in, but once connected to any method I can’t remove or disconnect it I need to disconnect signing in via Gmail how can I do it please?

2144

21 days ago

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