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Hey, I can't find the option to send messages to people on Instagram outside the 24-hour window. I would like to create DM lists for Instagram, but I don't have that option. Even though I create actions to set up opt-in for Instagram, it still doesn't work. Is there any other way to do this?
Hi, I’m just getting back into ManyChat and started building out an automation. There used to be a feature where the bot would auto-populate a person’s email, and it would say something like this “confirm your email below by tapping it, otherwise you can enter a different email.” ManyChat would automatically pull the user’s email address from their account and insert it into the message so the person could tap to confirm it, but I don’t see that any more. Is that feature no longer available? Or am I just missing it? Thanks!
hi. I had autodicked on all the comments. Sometimes it doesn't work. Did not write to DM even when it worked. why is that happening?
Hi everyone!I'm currently using the ManyChat PRO trial. I've been trying to set up an automation using an External Request (Webhook) to connect with OpenAI via Make.com, but the option "External Request" is not showing up in my Actions list.I've already tried: Using Flow Builder (visual editor). Clicking "+" button to add a new Action block separately. Checking the ManyChat App marketplace to install the External Request (but I don't see this option). Has anyone faced this issue or knows why this might be happening? Is it a known bug, or am I missing something to activate the External Request feature?Any help would be greatly appreciated—thank you!
Hello. When a user subscribes to the bot in Telegram for the first time, they click the Start button, and the Telegram Welcome Message automation — which also contains a flow trigger — is supposed to launch. However, after clicking the Start button, nothing happens, and the user has to click Restart for the Telegram Welcome Message automation to start. What could be the reason for this incorrect behavior?
Has anyone setup sms messages that won’t send? I’mA2P approved on Twilio and have a few phone numbers and account all working fine, except my newest client. I can’t remember if SMS can be sent right away or has to wait 24hrs? There’s a little square x next to my profile pic as well. Does anyone know the fix or familiarwith this issue?
Hey everyone, long time MC user and looking for some feedback for our development of a physical product solution / integration with Shopify and Manychat.We rely on MC heavily and love its simplicity, but the ecommerce side of things (and not having it) is taking it’s toll. Instead of leaving, we’re building for it! One important thing I forgot to mention in the video is after serving the physical products, we can hop right back into another MC flow. Question is, is this viable? Would anyone use it? Appreciate it ahead of time!
Hey! Till yesterday the instagram automation worked and suddenly stopped today…No idea what happened.Someone who can help?
Aparece essa mensagem:“Notamos que esta conta do Instagram já está conectada ao Manychat“ alguém sabe como resolver ?! 😭
Muitas pessoas chegam até o meu direct falando que comentaram certinho e a automação funciona!Mais alguém passa por isso também?
Ola. estou com um problema bem chato… tenho acesso ao email, tenho acesso a pagina do facebook, tenho acesso ao instagram, porém nao tenho acesso ao facebook antigo que esteve um dia conectado no manychat.. eu deletei o facebook antigo, e nem imaginei que poderia me dar hoje essa dor de cabeça. eu tenho entrar no manychat e conectar minha conta do instagram porem essa conta pede confirmacão para o meu face antigo, ou aos administradores do manychat. porem não consigo entrar no facebook antigo pois ele nem existe mais, eu deletei…. preciso de ajuda urgente…
Hey there, I signed up for Many chat months ago… am paying for pro trail.. But somehow just got tripple charged on my bill.This is what it looks like:
Estou com muitos problemas, minhas automações não estão funcionando, outras com atraso nas mensagens. Estou chamando o suporte desde ontem e não resolvem o meu problema. Já trabalho há muito tempo com o manychat e quando começa a melhorar, ele buga. Estou perdendo muitas vendas e não sei mais a quem recorrer pois o suporte está péssimo. ah e os contatos eles estão contabilizando até contatos que não digitam palavras chave. Estou desesperada. Socorro!
Is there still a oroblem with QR groeth tool not working. Takes you to messenger app but does not start the flow?
Здравствуйте, меня зовут Владимир уберите пожалуйста старую ошибку , в которой при вставке сайта в кнопку или в текст - на сайт переходит не чисто , а мешает надпись: Manychat и всё сайты открываются с задержкой ! ДОБАВЬТЕ в текст - цитирование (как это реализовано в телеграмм ) Сделайте пожалуйста реализацию премиум значков (как в телеграмм ) ТАК ЖЕ нужно сделать , что бы можно было сделать «копирование текста» Сделайте блок - не хватает : картинка + текст после него ! Приложу скрин
I connected my ChatGPT account in Integrations. How can I use it? AI steps don’t show any difference.Also, what language model is used by those AI steps?
Hello ManyChat Community,I’m encountering an issue where messages sent to my ManyChat workflow via webhook (from n8n) preserve line breaks (\n), causing formatting problems. For example:Input:json"message": "line1 \nline2 \nline3?"Current Output: Displays with unwanted line breaks.Desired Output: Should display as a (single line).I’ve tried: Using replace(/\n/g, ' ') in n8n’s Function/Webhook nodes Enabling Raw Body and First Entry JSON Testing with escaped (\\n) and unescaped line breaks But Manychat still doesn’t accept the format and breaksHas anyone resolved this or found a native ManyChat setting to auto-remove line breaks? Any insights would be greatly appreciated!Workflow Context: Webhook → n8n (transformation) → ManyChat API Goal: Cleaned message delivery to users.
Working with support but thought I would ask here. I have gone through the FAQ and help desk documents. Followed the outline, and still same issue. We are setup as a professional account, both FB and IG. For some reason the automation trigger just wont trigger. Has anyone come across this and found a solution?
Hi,I have seen many people use this and like the message of story with keyword sent by me and then send automated response, it feels very human and more natural. they are using manychat How can I do the same ?
hey guys I wanna know how to turning off the public comment replies , Instagram restrict or ban my commenting because of so many replies I didnt find any switch to turn offI can only turn off trigger not Public Replies on comments thanks
i already integrate my chatgpt assistant with manychat whatsapp. i can ask questions, get threadid, runid, and everything working fine. but the issue is, i cant display the output from chatgpt. i can see from the test response, but i cant parse the response. i tried data[0].content[0].text.value. from data[0] to data[4] but i still cant display the answer. i can see chatgpt already reply with the correct answer. please help… { "object": "list", "data": [ { "id": "msg_DfATGD9Gwz590OK7XJjZ0je8", "object": "thread.message", "created_at": 1744858952, "assistant_id": "asst_na77EDjzrp5CD0ldm1Thty2v", "thread_id": "thread_0lHAVCmo5Nxdc3B7X5Y4cx8X", "run_id": "run_Hk4RGaRVmy5E2ddOt70Z4kGt", "role": "assistant", "content": [ { "type": "text", "text": { "value": "Okay bro, jom kita kongsi info pasal potassium (kalium) kat pokok.\n\nPotassium ni memang memainkan peranan yang padu dalam pertanian. Ia membantu dalam ba
Não estou conseguindo fazer a automação, as páginas do facebook e instagram ja estão conectadas, o passo a passo que eu me perco
Please update the available models through the “ChatGPT Actions: Request”.Important missing models (as of April 2025):gpt-4.1-mini, gpt-4.1-nano, gpt-4.1 & o4-mini
I’m doing an connection between my Landing Page and Manychat to create the contacts and starts a flow with it. The problem is: I can create the user with the endpoint: /fb/subscriber/createSubscriber, but if the contact is already in my manychat contacts base i can’t get a response from manychat that gives the subscriber id.Doing a get request by number like this: https://api.manychat.com/fb/subscriber/findBySystemField?phone={{phone_number}} it does’nt return any data about the user, even in the test on: https://api.manychat.com/swagger#/
Anyways I can set up many chat with or without another program to trigger auto DM with a “like”? On Instagram post, reels and stories
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