Those viral moments just got a lot more lucrative – Manychat is now on TikTok
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Hey Everyone! I’m relatively new to Manychat, but I’ve coded several chatbots from the ground up so I’m not a complete newbie. That said, I’m trying to deploy a bot with that simply responds to DMs and keeps a conversation going, so there’s no need for any additional triggers after the first incoming message from a user. I’m using Make for the webhook connection message parsing, and an OpenAI assistant for the chatbot. My routing setup is attached.The main issue that I’m having is that the chatbot will either send the same response twice, not in a row, but rather after the user responds to the first AI response, OR it will also send the user back their own message after the AI response. I’ve gotten it really close a few times but it will still do one or the other.I’m not sure if what I’m trying to do is either not possible, or just so simple that I’m overlooking an obvious solution. Any help is greatly appreciated!ThanksMatt
I have removed Greeting text from Facebook and from Manychat, but it keeps showing insted of the conversation starter. The Conversation Starter leads into an automation, but no conversation starter shown. How can I disable that, and make it so if a user clicks Send message on my facebook ad, they will see only the greeting text i set in manychat, followed by the automation which is triggered by the conversation starter? Thank you
I am experiencing an issue with Meta click to messenger campaigns and ManyChat. While Meta shows that 33 people have clicked on the ads, only 2 people have gone through to the ManyChat flow. Can someone please advise on why this is happening? Please message me via Facebook, here is my profile https://www.facebook.com/profile.php?id=100009007349366.
Hi there everyone! 👋Yesterday, we hosted our first Chatter Matters of 2025 (crazy!) with @Helen Nurse . Helen has over 20 years of experience running her digital agency, Capture 1, where she has combined a background in TV and media production with innovative solutions. Joining from the UK, Helen discussed how she has mastered WhatsApp with Manychat, giving you ideas on increasing your conversations and leads in only a few steps. Watch it here: If you would like to get in touch with Helen, here are her links: https://www.linkedin.com/in/helennurse/ https://www.instagram.com/capture1.agency/ WhatsApp demo - https://capture1.co.uk/WhatsApp-demo
This is either strange or simple. I have a step that performs an action that assign “audycja” a text value, in this case “strach”.The issue is that in the WhatsApp chat I see strange text showing up (see screen) that I can’t locate in the entire flow… Is it the action itself that prints this message?
I have set the Greeting Text, and i have created a Conversation Starter which leads into an automation, however when i create a Facebook Ad, and select ‘create new’ it forces me to use their default template questions. How can I disable that, and make it so if a user clicks Send message on my facebook ad, they will see only the greeting text i set in manychat, followed by the automation which is triggered by the conversation starter? Thank you
An attempt to sendContent via SwaggerHi Manychat Support Team, thank you for this amazing product,I know similar question had been asked before, with no answer.I am getting an error message, as if i am comunicating outside of 24 hours wind, but i know this is not the case.I am chatting with a page owned by me from my personal IG account, so i know i interacted recently.So i am getting that last interaction was some absurd amount of time ago, my question is how is this:What is considered an interaction: a message from customer, like, post comment, mention, etc…?Is it Manychat who keeps track of “last interaction” or is it Meta platform?Please give a clue on this, if possible.Thank you.
¡Hola comunidad! Tenemos noticias increíbles para compartir contigo... 👀 Sabemos que es un desafío utilizar una plataforma global en otro idioma, especialmente cuando necesitamos soporte y no es en nuestro idioma nativo. Estamos trabajando para eliminar esta barrera del idioma y hemos creado un equipo de soporte dedicado de habla hispana para ayudarnos a lograr este objetivo. En otras palabras... ahora es posible enviar tickets de soporte en español de la misma manera que lo hacías antes. También tenemos nuestros artículos del Centro de ayuda traducidos aquí y nuestra propia página comunitaria dedicada a los hispanohablantes aqui: https://community.manychat.com/p/espanol ¡Esperamos que esta nueva función mejore aún más su experiencia con Manychat!
Hello,I've disabled all notifications in manychat but I still get a sound notification when someone sends a message.
Hello everyone! 👋🏽 I’m Yanis Gerion, a videographer and content creator, and I’ve recently been invited to test Manychat’s beta for TikTok. I switched my account to a business account as required, but now I’m running into an issue when trying to connect my TikTok to Manychat. The error message says: “This TikTok account doesn’t support connection to Manychat.” Has anyone else experienced this or knows how to solve it? I’d appreciate any insights or advice! 🙏🏾
I just tried using an automation for TikTok, but wanted to verify. It looks like we can’t send active links in the DMs and just have to redirect them to the link in our bio? I was trying to collect emails but I’ve been getting and error with any and all emails sending through my verified domain, which means the only other means of delivering a freebie is through the DM’s, but I can’t connect a link to a Google Doc or my Stan Store. Am I missing anything? Additionally, does ManyChat have any insight to the potential TikTok ban? I’m concerned about spending much time on my TT account if I only have 2 more weeks to use it. Thanks so much!!
Hi, I’m working on a ManyChat automation where users input some data, and at the end, they receive a unique reference number (folio). However, I’ve noticed that when two entries are submitted almost simultaneously (e.g., within one second), the generated reference numbers saved in Google Sheets end up being the same.How could I fix this. Thanks in advance
ManyChat currently only allows scheduling the next post, which means I have to manually log in every day to set up the upcoming post. This is a hassle, especially since I plan and schedule my content a month in advance.It would be amazing to have a "Next Post on This Date" option, allowing the entire schedule to be automated without daily intervention. This feature would be a game-changer and make content planning way more efficient! 🚀
I NEED HELP - MY AUTOMATIONS ON IG STOPPED & I CANT FIGURE IT OUT.I TRIED EDITING THE AUTOMATION AND IT GAVE ME AN ERROR SAYING “SOMETHING WENT WRONG. PLEASE TRY AGAIN”SO I TURNED THE AUTOMATION STATUS OFF LIVE, AND NOW IT WONT EVEN LET ME TURN IT ON LIVE AGAIN. & WHEN I MAKE A NEW AUTOMATION, IT SAIS SUCCESSFULLY MADE, BUT IT DOESNT EVEN WORK WHEN I TEST IT??? PLEASE HELP
Hi, this is Alvaro.I’ve noticed some WhatsApp Business Accounts offering a feature where users can fill out a form directly within WhatsApp. This feature allows users to input their information and send it seamlessly. I find this functionality very useful and am curious if it’s possible to implement something similar using Manychat.I’ve attached a few images to illustrate how these forms look and function. Perhaps someone is familiar with this feature and can guide me on whether it can be implemented through Manychat or maybe know about a tool that you can integrate to get this.Thanks in advance for your help. I look forward to your response.Best regards,Alvaro
I can see in my Manychat dashboard that TikTok is now available - but sadly I cannot connect as it’s not available in the UK yet - and also apparently not the US either.So which countries is it available and when will it be opened up to the UK?Anyone know?
Please please please connect with TikTok! There is so much untapped potential on that platform!
¿Listos para llevar sus automatizaciones al próximo nivel con TikTok? ¡Es hora de brillar en la plataforma más viral y hacer que cada mensaje cuente!Por fin Podemos Conectar TikTok con ManychatSi sos como yo y tu empresa depende al 100% de TikTok, sabés que esta es la gran noticia que estábamos esperando. En mi nuevo video, te muestro paso a paso cómo configurar TikTok dentro de Manychat y exprimir las posibilidades que nos ofrece.¿Qué Vas a Aprender en este Tutorial? Conexión Fácil y Rápida ⚡ Te enseño cómo activar la integración en pocos minutos. Importante: necesitás una cuenta empresarial de TikTok para que funcione. Si todavía no te aparece la opción, dale un par de horitas, que Manychat la está activando a nivel mundial. Automatizaciones BÁSICAS (y no tan básicas) 🛠️ Texto y Recopilación de Datos: sí, podés pedir correos, números de teléfono, etc. Mensajes de Espera: esos pequeños “delays” que mantienen una conversación más humana. ¿Botones e Imágenes? Todavía no, pero pac
Hi Manychat community 👋 We’re thrilled to announce TikTok (beta) is now live on Manychat! 🎉 In collaboration with TikTok, this marks a new era for businesses and creators to connect with their audiences through meaningful, automated interactions.Note: This is an Open Beta, so features may evolve as we gather feedback and refine the experience.🔥 Key BenefitsDrive 1 on 1 interactions with TikTok messages: It’s a great way to make things feel personal and build stronger connections with your audience. Save time: Automate repetitive tasks and focus on impactful conversations. Capture leads: Collect emails, phone numbers, and more securely through automated flows. Boost engagement: Run giveaways, contests, and gamified campaigns to grow your TikTok presence. Tap into new audiences: Grow across platforms, combining TikTok’s unique audience with Manychat’s powerful automations. Automate without losing your personal touch: Craft responses that align with your brand, ensuring relevance and a
Hi Manychatters!A big, warm welcome to all our newest members! 🤗Please use this thread to get to know your fellow community members and introduce yourself. Share a bit about who you are, what you do, your interests, and what brings you to the Manychat Community. I’ll go first! My name is Marina, I am a Head of Community and Education here at Manychat. I’m based in Amsterdam, the Netherlands. I’m truly passionate about community building, automation and operationalisation, and educating people through effective learning strategies. When not working, I dedicate time to learning Dutch, pursuing my MBA course, or working out.I’m here to create a safe and vibrant space for all Manychat users to get together and share knowledge. Now, it’s your turn!
HelloI am developing a conversation flow with AI Step that is activated with a trigger (a specific word)After the AI step I would like to add another action either Set User Field or External Request or a message.Althought I connect the AI step with the next ordinal step, I see that it last do not run. In other words I do not know what kind of trigger I need to use for the step after AI step.Anyone have provided adding another step after AI Step? Any trouble? Thanks for your comments and help
Olá, venho através desta propor a liberação de utilizar botões de resposta rápida juntamente com botões de url. Essa funcionalidade otimizaria os trabalhos de disparos de mensageria utilizando o canal do Whatsapp, visto que sempre necessitamos deixar um botão para o lead cancelar a inscrição na lista de disparos. Além disso otimizar a vida útil dos números e contas de whatsapp, colabora para as boas práticas de uso da Meta, e seria de grande valor tanto para operações robustas, como é o caso do Wendell Carvalho e Karina Peloi aqui no grupo Virtus, quanto para estruturas menores. Usando botão de URL sem poder usar um botão de Resposta junto. Botões de Resposta sem poder inserir URL, sendo que precisaríamos construir um fluxo para cada conta usada na ação, e cada ação mobiliza cerca de 20 contas no Manychat. Buscamos essa melhoria pelo volume de contas que utilizamos hoje, sendo hoje cerca de 50 contas com possibilidade de aumento ainda. Conseguiríamos trabalhar nessas melhorias?
Hello, I created 2 chatbots to respond to my Instagram and Messenger DMs. My problem is that every time someone sends me a message, the chatbot replies with a default message like: "Hello! How can I assist you today?" instead of responding directly to the DM. I’ve searched through the different settings and even instructed the chatbot to reply directly, but this issue persists. Do you know how to permanently remove this default message?
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