Chatter Matters: Helen Nurse - Mastering WhatsApp with Manychat
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Hello Wizards! I need your help...please.I need to change the name of my account in Manychat. it's the same FB business page with a new name. Currently my business icon shows up correctly, however the name associated with the icon is the previous name of my business page and I need both to be the same.Please help.Thanks in advance.Skip
Can I send a resource through manychat? If so, how? thank you
Ao conectar uma conta do WhatsApp Business, o assistente finaliza com sucesso, porém ao voltar para o Manychat para carregar, ele retorna o seguinte erro na tela: “Esse número de telefone já está vinculado a uma conta do Manychat. Para usá-lo com outra conta, primeiro desconecte o número da conta atual”E um Toast vermelho: “Account already has WhatsApp channel”Já consegui fazer um envio de teste usando o ManyChat, porém não consigo usar a tela de conversas, pois o sistema pede para vincular à conta do WhatsApp.
i have tried on the computer many chat and in the app in my cellphone but it just marks an error. Somebody please help me. This is 88 email adresses waiting to be registered in my data base
Does anyone know why URLs and QR codes as a trigger went away. I can see just 4 months ago people were able to use them and this app is useless to me as only a social media tool. I want to be able to get people on my list at networking events and speaking engagements and I don’t want them to find some random post and leave a comment just to do a quiz I spent time creating. As we can see with TikTok all social media platforms are not promised to us and if one of them goes down our entire funnel can be broken. It feels like because they can collaborated with Meta they have changed the features to force you to only be on social media tool use them. I want the option to do both. I want to be able to text a link, include it in an email, create a QR code. Not everyone is on FG/IG and certainly not the other platforms. I focus on YouTube and putting a link in the description would be helpful since they don’t have DM options. This is frustrating!
Hi fellows, I have found that the Next Step after AI Step never gets fired. I have read the documentation about it but it doesnt explain about the next step after AI Step. In my case, People are engaging and chatting with AI perfectly fine but at the end of each message from AI, the person should get a link or button to continue to next step or start another automation. I have tried asking the AI Step in GOAL and in CONTEXT to continue to next step but it does not. I have even tried asking the AI Step to do this by adding a separate task and it did not work. Check attached screenshots. Is there any workaround to this? Note that I have also tried asking AI Step to send a button to the reader; on clicking this button, the reader should get redirected to my Automation but the AI Step generated a button that redirected to a phone number 000000000 and tried to start a new chat. Which also does not help.
Minhas automações pararam de responder os comentários, mesmo configurando certinho em cada automação… isso tá acontencendo com automações novas e antigas, alguém mais passou por isso? conseguiu resolver?o suporte não responde!
I created an automation where the user receives pre-defined messages and is then directed to an AI service. But normally the user arrives sending more than one message and the trigger activated by (if the message contains: a, e, i, o, u) is activated 2 times or more sending the pre-defined messages more than once. I would like to know how to temporarily disable the trigger after user input so as not to receive duplicate messages.Add as many details as possible, by providing details you’ll make it easier for others to reply
Gente, já faz 4 dias que meu manychat não responde aos comentários mesmo com a automação ativa aparece que não teve nenhum comentário. Alguém passando por isso? Como posso contatar o suporte?
Olá a todos! Estou com um problema que não estou conseguindo resolver de forma alguma… Estou com 2 automações ativas:1- Resposta ao direct, que está OK2- Resposta ao story e comentários em publicações, que não está funcionando legal! Quando a pessoa responde o story com a palavra-chave, ela recebe a automação na DM corretamente, mas quando comenta no post, a automação não é disparada!Já conferi as palavras-chave, já dupliquei a automação e já desliguei e liguei os gatilhos, nada resolve! Um adendo, estava tudo funcionando corretamente quando estava usando o Free Trial, mas após o período gratuito expirar e assinar o PRO, esse problema começou a acontecer! Já tentei acessar o suporte e abrir ticket, mas nada resolve… Espero que alguém saiba me auxiliar, obrigado!
I have an Instagram comment reply set up and I have the condition “Follows your Account” set up so that if they already follow me, they get the link automatically sent to them. And if they don’t, it sends a quick reply for them to respond to & open up the chat and then sends the link. However, it’s sending that quick reply even if a user is following me. Not sure what is incorrect in my flow. Hope that made sense!
Does this mean the second message and third etc in a sequence can be promotional?
Bring back the Growth Tools as they were - been using the new feature for months and it is horrible.
Looking for some assistance…. I am extremely frustrated with Manychat right now. I just joined and everything is a dog’s breakfast. I cannot find anything and it’s all changed and I cannot get answers, everything sends me back to the Growth tools which as everyone knows does not exist!! Where can I find out how to get a FB Messenger Ref URL. This should not be this difficult. Patrick
Olá pessoal, tudo bem?Hoje tenho um fluxo em meu manychat onde me utilizo do nifty image para gerar uma imagem dinâmica (Com nome e foto do usuário) como uma espécie de crachá.O que está ocorrendo é que ao fazer a requisição para o nifty image está ocorrendo um resulto 200 (ou seja, está saindo certo do nifty image) mas ao chegar no manychat pela 1ª vez, acontece o erro da imagem abaixo.No entanto, como esse erro venha ocorrendo, implementado um processo onde o usuário confirma se essa imagem foi gerada ou não. Quando não é gerada, o processo de repete e chama novamente a mesma rota, que por sua vez funciona e gera a imagem corretamente. Queria entender se alguém já passou por esse desafio e como conseguiu solucionar para que as imagens dinâmicas sejam geradas de 1º e sem esse erro apontado pelo manychat, de não conseguir completar a requisção.Muito obrigado e fico no agaurdo.
Hello, i’m trying to send an automatic message everytime i receive a DM on my IG profile but it seems there’s no option such this.I can only select the trigger “send message” and then select a keyword that activate the trigger…?? How is possible? Thank you.
I turned off keyboard input, but users are still sending me messages.Why isn’t user input off working correctly? PS - I can’t seem to find an email or contact page for support, so I’m posting it here...
How does ManyChat work when collecting emails? We would love to set up a funnel where “you put your best email” and our freebee will be sent straight to their email. Instead of sending them a link to sign up to our Freebee, they will automatically be opted in. Is this possible? Can this work with our platform Groove CM?
Hi so mu story mention trigger is not showing up? I did try it out a couple weeks ago but I don’t see it anymore is it not possible any more or how to fix this?
On the page of my bot on Telegram it shows nicely the Title and a profile pic, but it also shows the word "bot” below the title.Elsewhere - like on Manychat and Botfather - I see the number of subscribers.How to replace the "bot” by number of subscribers?
I would like setup support, I am tech novice and I am finding it complicated to setup
Hello! From what I understand, both deleting and unsubcribing a contact have a similar effect: once done, they’re no longer an active contact and you don’t have to pay for their presence in your base. However, when you delete a contact you lose them permanently, while when you unscribe them you still have their infos, but you can no longer send them messages.Which of the two options do you use the most? Which one usually works best for your strategy? Or are differences too irrelevant?Thanks.
Hi please see image below which is my chatgpt prompt when I replied yes the ai replied “Got it let me know how I can assist you :)” I then replied yes again and didn’t get a message back. where am I going wrong please
Be able to get a URL for an audio sent by the user, in the Default Reply and for User Inputs.
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