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On the dashboard, some of my automations are not showing LIVE but when I go in them, it says they are???

When I paste the link directly into the inbox, it works, but not through ManyChat's automation.

 Hello!We want to use Manychat for sending mailing via Instagram DM, and we’d like to understand how we can check how many people are currently included in our Instagram mailing list?   Will the broadcast be delivered to everyone at the same time, or will there be a delay or throttling in message delivery?Could sending a large-scale broadcast all at once trigger any risk of being blocked by Instagram? Is there anything we should be aware of to avoid this?Thank you for the answer!Best regards!

Message automations not working, despite connecting the accounts, allowing permissions, removing any age and country restrictions.I have followed all steps in multiple videos and automations still not working. 

Hi all, im wondering if theres a setting ive got clicked that i shouldnt have. Whenever i do a broadcast it says sent 600+ but read is showing 0% and delivered is showing 0% Im getting responses, so it cant be 0% im just wondeting if ive not enabled it or something?

Hi ManyChat team 👋I'd like to request that you enable the JSON Flow import/export feature on my account.I’m building a chatbot using external JSON files.Thanks a lot!

Minha automação não está indo, está tudo correto. Algum bug na plataforma? 

In the “Automatically ask for a follow to build your audience” feature, is it possiblee to change the text on the button from “following” to something else?I didnt seee an option to do that and would love to know! Thanks

Hola COMUNIDAd, me gustaria integrar Instagram pero no me sale, solo tengo integrado Messenger como podria solucionar ello? Ahi dice que ya esta integrado pero no me deja crear flujos, me gustaria ayuda en vivo.  Aqui mando captura 

La campaña de META esta activa y generando clicks en el enlace para iniciar conversación en WhatsApp, pero el flujo automatizado no inicia, el evento por clic en el enlace no dispara el flujo, así que tengo muchos clic en el anuncio y cero automatizaciones iniciadas. META esta fallando de nuevo?La configuración ya la había utilizado antes y el link de iniciar conversación funciona desde cualquier otra plataforma. Alguien con este caso  o experto que ofrezca servicios para revisar estos temas.Gracias!

I am not able to connect my IG account to Many chats its showing page is already connected what can I do?? 

i need help getting my manychat connected to my facebook ad. anyone can help?!?! can not add manychat as a partner app. 

Hola, estamos teniendo muchas dificultades con mi equipo para realizar seguimiento a las conversaciones ya que los usuarios nos escriben mensajes pero las conversaciones se quedan en la parte de abajo de la lista de chats, no se suben en la lista hasta que un asesor no responde y esto genera que se queden chats sin responder en la cola del listado… alguien sabe como podemos configurar esta funcionalidad para que opere como Whatsapp o cualquier aplicación de mensajería que sube en la lista de conversaciones los chats que reciben un mensaje. Agradezco su colaboración o ideas, esto nos esta afectando mucho nuestra operación!

Minha automação parou de funcionar a mais de 10 horas e até agora nada .suporte não responde.

Hello ManyChat Team, I’d like to kindly request that the JSON Flow Import/Export feature be enabled on my account.I’m managing flows externally and need this feature to streamline development.Please let me know if any action is needed on my end.Thank you for your help!

I hope you are all doing well. I’m working on integrating ManyChat with our Facebook Lead Ads. Facebook’s lead ads can automatically open Messenger and pass along the form data, and I’d like ManyChat to send an instant reply as soon as Messenger opens.Additionally, we market to English, Spanish, and Portuguese speakers, so I need the bot to detect a user’s language and send the appropriate response in one of those three languages.Could you let me know if this setup is possible, and—if so—what steps we should take to configure it?Thank you for your help!

  Dear ManyChat Support Team, I hope this message finds you well. I’m reaching out to kindly request that you enable the option to upload/import JSON flow files for my ManyChat account. This feature is essential for implementing advanced chatbot flows and improving the overall experience for our audience.  Please let me know if any additional steps are needed from my side. I appreciate your support and look forward to your response. Best regards,Mohammad

Hi,after a sequence , where users don't buy and the 24h windows is ended, is it possibile to send/automate a msg template (paid of course) for retarget him?I'd like to insert the retargeting msg template at the end of this sequence can I also IE send a small amount of msg template? or do I need thousands? PLS NOTE:never used msg template, yet. Thanks in advance!

Hi Manychat Support Team,I'm experiencing an issue with the broadcast feature. Although I set up the message with an image included, when the broadcast is sent out, the image does not appear. Only the text is delivered to recipients, and the image is completely missing.I've double-checked the setup and even attached a screenshot for reference (see below), but the problem persists.Could you please help me resolve this issue? Thank you in advance! 

Gostaria de saber quais métricas é possível exportar com o manychat.Em especial, preciso saber se é possível exportar dados sobre:O número total de pessoa que foram atendidas pelo bot;A performance de interações;A quantidade de novos clientes/contatos que chegaram através da automação. 

Hi All, I’ve created lots of automatons in the past but adding a new one today (Ive created new and copied a previous one, I know it’s probably not the best way but has always worked before) and neither are generating replies in the comments or DM’s. I’ve had a few comments of the key word which aren’t even showing in the many chat data for the automation.  Any ideas?  

Hello Dear CommunityDo someone can help me with advice? I have set simple workflow for wpp. But it doesn’t work at all, i have 2 triggers just keywords and wpp link, non of them are working(May be somebody knows what is the problem?  

Estoy trabajando con una cuenta muy grande que comparte mis reels.Esta cuenta grande publica mis reels y los comparte conmigo.El texto es mío y tengo una automatización, pero no funciona la automatización de manychat.Sabéis si hay alguna manera? Gracias!Ana 

Im added to a clients account as an editor. The client is showing me screenshots that his instagram account is connected but on my side it shows no instagram account is connected and there are no recent messages in the inbox. Could this be because im an editor and need to be changed to admin? Or maybe he didnt add me to the right account? Any help is greatly appreciated. ThanksP.s this is a pro plan

Hey everyone, my trigger “User Clicks a CTWA Ad (Click-toWhatsApp Ad)” is not working. My facebook account have access to all ads, but only some ads appear, and not what I need