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Buen dia! Esoy empezando a usar Manychat. Cree la cuenta pero no hice ninguna automation aun. Sin embargo, me aparecen 87 contactos. A que se debe esto?No quisiera crear si aun no he lanzado nada. Aguardo puedan ayudarme.Gracias!!

Hola cómo están? Tengo más de 11.000 contactos pero solamente 500 son contactos activos.Me sirve tener todos ya que me cobran por la totalidad, hay alguna forma de aprovecharlos o me conviene eliminarlos para que no me cobren por todos? Se pierden las conversaciones y todos los datos al eliminarlos? Muchas gracias, Victoria

Hello guys ! Is there any feature on manychat by which we can send bulk messages to users with just one click instead of manychat sending single dms to people who engage with our content 

Hello everyone!As the title states, I’m making a FAQ chatbot with ChatGPT, but for some reason the request wont be trigger/filled sometimes.The idea of this flow is to ask the prospect to make an appointment. A question is done (“Do you want to make an appointment”) then the response it’s send to chatGPT and it classifies the text as Positive/Negative/Null, then the response is used in a condition.The flow: The classification does work, it does give the correct context, but after trying out a few times (from 2 to 4 times) it gives a blank response with no apparent reason and the flow stops. Working process:(translate Q:want to make an appointment? / User:No / ChatGPT: Negative) Fail process: (translate Q:want to make an appointment? / User:No / ChatGPT:  ) Things I’ve tried with no results:Validate the answer, if the answer is null, then come back to the chatGPT request to get a response (the flow stops instead of giving a blank answer, I think it gets in a endless loop and stops) Adde

Creo que es la primera consulta en esta comunidad y no se si ustedes han visto muchas o algunas veces que a los usuarios que les llega el mensaje sale recortado y un botón que dice “recibir notificaciones o “recibir actualizaciones” algo así ¿a qué se debe eso?Y en otras ocasiones dice, mensaje no compatible. ¿Tiene que ver con el instagram del usuario o hay que modificar algo en el manychat?Espero me puedan ayudar

I have 5 whatsapp numbers . Can my account have those 5 numbers working simultaneously?  

Hi! I need to create a communication funnel which connects a Facebook Lead Form (through a Lead Ads Campaign) and, after the Forms is finished, the same lead receives a WhatsApp message to the number which was written.Based on what I´ve searched, it might possible using Facebook, Zapier Pro, paid Twillio and ManyChat Pro, although it´s a litte expensive. Have someone here ever tried to do the something like this and confirm that it´s possible OR have a better idea? Please Help!! 🙏 

Oi gente, por favor, me avisem se tem algum jeito de fazer essa automatização.  Sabe quando alguém nos menciona em seu story e pode receber automaticamente uma mensagem através dessa menção? Conseguimos fazer isso com hashtag?  Exemplo: A pessoa vai em um dos nossos eventos e posta nos stories dela algo sobre o evento com uma hashtag específica. Através dessa hashtag eles recebem uma mensagem nossa. É possível? 

I started to use the automation. After I boosted my post, the automation stopped to work.There are some relation about this?I can’t announce my post with the automation?

Hello all Posso integrar o Manychat com o Anthropic/Claude ?

It seems that every time someone messages me on IG, it automatically adds them as a contact. This really takes up a lot of space, and I get charged more and more every month as I don’t do anything with them, unless they enter into my automation. Would love to hear and see if there is a switch off BUTTON for adding a contact? Unless they enter through my automation. Thanks guys! :)

How do I get flow builder on my pro account? I don’t have an option on my page.

Hi everyone! So I setup a DM automation from a comment keyword. I want to have it setup to send a follow up DM 24 hours later. I think I have it figured out using a smart delay for now but I didn’t have the smart delay setup for the first little bit so I don’t think those people are in the smart delay sequence. Is there a way to add them to the smart delay or just set something up to send a message to those people that replied?

The triggers appear as disabled, and I can't enable them without switching to PRO, but I don't have contacts and I would like to use the free version first.I have 4 flows responding to publications and sending an automatic response and message with a link in the DM, they all work well, but I can't create number 5 because after publishing the flow the trigger is disabled.I tried to create a new one, and I also tried to make a copy of a flow that is working, but the problem occurs in both.

Hello! I would like to know if an automatic message can be sent through a webhook that I use in zoho crm to clients, as an automatic payment reminder. How could I do this, could you help me? In this case, the message must be sent when the rule is activated on the Zoho CRM side and the event is triggered by sending the data through the webhook, such as your full name, debt and telephone number to which this automatic message must be sent.  

I need help with entering data via APII built the model and it is only inserting the basic data of the person's name and WhatsApp, but not other data, and I am following the documentation.for phone and email data it is telling me that I have access denied.The others were not even included in the contact.Does anyone know how to give me guidance or send me a model they use?I'm an account admin

Hi, so if I generate leads redirecting them to a landing page, and after taking them thru a funnel to book appointment thru Calendly integration, what’s the process to start sending the leads number Whatsapp messages with followups? With Zapier can I do this zap: Calendly > Manychat

Does anyone know how I can send DM to all my followers? I have about 900 followers. Do you also know what is the limit per day to send DM on Instagram?Thanks

Hello, I want to post this as I don’t know if it’s a bug or not.I have a basic comment → DM setup configured. Altought it is working, for some reason, some users (and only SOME users) can’t see the automated message that is being sent to their DMs. Why is this happening?

Hello!  I have been quite perplexed trying to make this, but is there a way to have a flow triggered (or continued) at a date and time of my choosing instead of the contact’s time zone?  I’ve been racking my brain trying to think of a way to do this with all that I know of Manychat and have been VERY surprised that there is not a way that I have found thus far.Also, I found this  ...and I upvoted it! If you agree that this should be a capability, please upvote this

Brand new to Manychat and set up 2 automated trigger flows in IG.Setup want find and I found the flow to be incredibly easy to set up.HOWEVER, neither of them are working when I use IG to put in the trigger word into a comment.I have spent at least an hour looking for the solution and no luck.They are both active and live.  But not working.Is there something obvious I am missing that someone here can point out to me?Thanks,Gina (feeling like a dunce rn)

I have a problem adding a bot to a private broadcast channel on Telegram. The issue is that the bot is added as an administrator with all the permissions, but it's unable to invoke the /start command in the broadcast channel chat.I wanted to add my private bot to my private broadcast channel to create a whitelist for the bot.

Hey!I cannot turn on my automation. It says that I need at least one inmediate reply to the first message.  Don’t know how to implement this. As far as I understood, I have already included a inmediate reply:Can anyone help me please?Thanks

i want to know what happens if i use Delete Contact Action in manychatis it deleting the user from my instagram?or its just deleting the user from my manychat contacts and has nothing to do with my instagram account?any side effects by deleting contacts in manychat?