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 I'm currently having trouble with my Chatbot...I've created it using Open AI, Manychat, and Make Automation. As I was testing out a flow I notice some things were off so I deleted the stuff I added and it was back to normal...Well at least I thought it was. Now I have random messages sending even after turning the trigger off and remove what was no longer needed from the flow. If there's any way someone could help me I would appreciate it 🙏🏽

How to configure the frequency (daily, weekly, monthly, etc.) for recurring notification opt-ins in the latest version ?  

Olá boa tarde!Estou com o seguinte problema, no dia 02/04 eu paguei e adquirir a plataforma, realizei o fluxo e fiz alguns testes tudo funcionando perfeitamente, só que ontem recebi um e-mail dizendo:AÇÃO NECESSÁRIA NA SUA CONTA DO FACEBOOK;   Henrique, você tem 180 dias para agir.   Olá, Henrique. Sua conta do Facebook foi suspensa. Isso ocorreu porque sua conta, ou a atividade nela, não segue nossos Padrões da Comunidade sobre integridade da conta e identidade autêntica. Se você acha que suspendemos sua conta por engano, você tem 180 dias para fazer uma apelação da nossa decisão. Se você perder esse prazo, sua conta será desabilitada permanentemente. Henrique, você tem 180 dias para agir.   Olá, Henrique. Sua conta do Facebook foi suspensa. Isso ocorreu porque sua conta, ou a atividade nela, não segue nossos Padrões da Comunidade sobre integridade da conta e identidade autêntica. Se você acha que suspendemos sua conta por engano, você tem 180 dias para fazer uma apela

Hi! I set up automations to have those quick reply’s in DM, when someone comments on my post. It worked for 2 or 3 times, now I would like to set up a 6th automation, but when I try to set up a trigger, the button at the left corner is switched off and a message appears” You can not activate the widget on the Free plan. Upgrade to Pro for unlimited access”. I don’t use any pro elements in my trigger, is very simple. (Comment “webinar” and you get the link to webinar in DM) Also I’ve notice some off my automations are switched off at the moment, and when I want to switch them on, I can see a notification saying “set up trigger to activate”, but when I do, I’m going back to “You can not activate the widget on the Free plan. Upgrade to Pro for unlimited access”I know free plan it’s up to 1000 users, but only few people clicked on my message on instagram before.Thanks for any help!  

I have an automation set up and I tested it multiple different ways and noticed if I do not click on the button to go to an outside link that message gets sent twice. If I do click the button everything works as it should.  How do we stop the message from being sent if they don’t click on the button in the message? The ones “circled” below are the ones firing off twice - these are also linked to outside links such as facebook group, addevent calendar, and a meditation.  

Hi,I have set up an automated acknowledge for messages on Instagram, and every time “Automation powered by manychat” is added and I cannot remove it in my settings on manychat (or I haven’t found a way to do so).It just looks very unprofessional to me, if I send an acknowledge to clients I work with.I’ve seen other accounts use automation and they don’t have this extra comment added.Is there even a way to remove this notification, if I use a free account?If yes, please let me know if you know how to remove it. :) Thank you.Kind regardsTina 

Pessoal, alguém me ajudaria a configurar a função DM List?Eu vi algumas (poucas) pessoas dizendo que usam no Brasil. Ao buscar conteúdo sobre como configurar, somente achei dos EUA, e pelo que vi/entendi, a funcionalidade que eles mostram não está ativa para mim. Alguém sabe algo sobre isso? 

Hi everyone!Does anyone know how to ask for a country code phone number using Instagram Chat Flow?I would to like to ask users to select their flag before including their Whatsapp number so there’s no problem with formats and country codes… Ideally, it would be:1-Where’s your WhatsApp number from? Flag selection2-What’s your number?Input: phone number Thanks

Eu crio muitos conteúdos onde eu peço para a pessoa comentar nos meus reels, para que eu envie conteúdo no direct da pessoa. Mas hoje eu vi um rapaz que eu comentei no reels dele, ele me enviou o direct no instagram, mas ele só libera o conteúdo se eu estivesse seguindo ele. Se não, ele não disponibiliza o conteúdo prometido. Eu não sabia que isso era possível, e gostaria de fazer o mesmo no perfil.

Galera! Não tem pra mim a opção de COBRANÇA, nem tampouco para cancelar a conta pró. Como resolver isso, senão tem suporte ou algo do tipo?  EU PRECISO CANCELAR ISSO DE IMEDIATO… 

Hey guys, I've been trying to set a custom field using Make <> Manychat and it worked. But the problem is, the date format is not being set in the right format, because it looks like Manychat does not accept the formatting I chose and sent from Make. I found a way to format the button variable inside Manychat! But now my problem is, the button name using the variable custom field is not being accepted, it says: "Button Title is longer than 20 symbols", when it's really not. If I format with only Day in the date, it is still giving the same error message. Anyone here can help?

Buen dia! Esoy empezando a usar Manychat. Cree la cuenta pero no hice ninguna automation aun. Sin embargo, me aparecen 87 contactos. A que se debe esto?No quisiera crear si aun no he lanzado nada. Aguardo puedan ayudarme.Gracias!!

Hola cómo están? Tengo más de 11.000 contactos pero solamente 500 son contactos activos.Me sirve tener todos ya que me cobran por la totalidad, hay alguna forma de aprovecharlos o me conviene eliminarlos para que no me cobren por todos? Se pierden las conversaciones y todos los datos al eliminarlos? Muchas gracias, Victoria

Hello guys ! Is there any feature on manychat by which we can send bulk messages to users with just one click instead of manychat sending single dms to people who engage with our content 

Hello everyone!As the title states, I’m making a FAQ chatbot with ChatGPT, but for some reason the request wont be trigger/filled sometimes.The idea of this flow is to ask the prospect to make an appointment. A question is done (“Do you want to make an appointment”) then the response it’s send to chatGPT and it classifies the text as Positive/Negative/Null, then the response is used in a condition.The flow: The classification does work, it does give the correct context, but after trying out a few times (from 2 to 4 times) it gives a blank response with no apparent reason and the flow stops. Working process:(translate Q:want to make an appointment? / User:No / ChatGPT: Negative) Fail process: (translate Q:want to make an appointment? / User:No / ChatGPT:  ) Things I’ve tried with no results:Validate the answer, if the answer is null, then come back to the chatGPT request to get a response (the flow stops instead of giving a blank answer, I think it gets in a endless loop and stops) Adde

Creo que es la primera consulta en esta comunidad y no se si ustedes han visto muchas o algunas veces que a los usuarios que les llega el mensaje sale recortado y un botón que dice “recibir notificaciones o “recibir actualizaciones” algo así ¿a qué se debe eso?Y en otras ocasiones dice, mensaje no compatible. ¿Tiene que ver con el instagram del usuario o hay que modificar algo en el manychat?Espero me puedan ayudar

I have 5 whatsapp numbers . Can my account have those 5 numbers working simultaneously?  

Hi! I need to create a communication funnel which connects a Facebook Lead Form (through a Lead Ads Campaign) and, after the Forms is finished, the same lead receives a WhatsApp message to the number which was written.Based on what I´ve searched, it might possible using Facebook, Zapier Pro, paid Twillio and ManyChat Pro, although it´s a litte expensive. Have someone here ever tried to do the something like this and confirm that it´s possible OR have a better idea? Please Help!! 🙏 

Oi gente, por favor, me avisem se tem algum jeito de fazer essa automatização.  Sabe quando alguém nos menciona em seu story e pode receber automaticamente uma mensagem através dessa menção? Conseguimos fazer isso com hashtag?  Exemplo: A pessoa vai em um dos nossos eventos e posta nos stories dela algo sobre o evento com uma hashtag específica. Através dessa hashtag eles recebem uma mensagem nossa. É possível? 

I started to use the automation. After I boosted my post, the automation stopped to work.There are some relation about this?I can’t announce my post with the automation?

Hello all Posso integrar o Manychat com o Anthropic/Claude ?

It seems that every time someone messages me on IG, it automatically adds them as a contact. This really takes up a lot of space, and I get charged more and more every month as I don’t do anything with them, unless they enter into my automation. Would love to hear and see if there is a switch off BUTTON for adding a contact? Unless they enter through my automation. Thanks guys! :)

How do I get flow builder on my pro account? I don’t have an option on my page.

Hi everyone! So I setup a DM automation from a comment keyword. I want to have it setup to send a follow up DM 24 hours later. I think I have it figured out using a smart delay for now but I didn’t have the smart delay setup for the first little bit so I don’t think those people are in the smart delay sequence. Is there a way to add them to the smart delay or just set something up to send a message to those people that replied?