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It seems that every time someone messages me on IG, it automatically adds them as a contact. This really takes up a lot of space, and I get charged more and more every month as these are contacts that I don’t do anything with, unless they enter into my automation, but not all of these contacts are being automated. Would love to hear and see if there is a switch off BUTTON for adding a contact? Unless they enter through my automation. Thanks guys! :)

Plano free. Começando agora. Fiz um Fluxo para comentários em posts do Instagram. Mas não aparece o botão para Publicar a Automação. Alguém pode me ajudar?  

I find it frustrating to search for a contact while in manychat whatsapp, even more frustrating is changing a contacts name.  It does not make sense that I cannot change a contacts name if they initiated the conversation while i can change the contact name if I saved the contact first with my desired name then contacted him/her  Anyone can help

I'm integrating manychat with gpt and it sometimes gives me long replies and ends up cutting off the message when it arrives in Instagram's DM. This can be resolved. The cut message is meaningless and I didn't want to give short answers.

How do you integrate Zoho API to Manychat?

Hello, I cannot delete my broadcast stream and I edited it, but I have two similar streams, what should I do? 

Hola a todos soy nueva aqui y queria saber si me ayduan con algo .. solo puedo automatizar solo una pagina de facebook ??? con una sola suscripcion ?? porque yo trabajo en mi propia agencia y administro mas de 15 paginas de facebook como hago para incluirlas todas que debo hacer gracias 

Where did this button go? It used to be in ManyChat and has been replaced by what? TIA  

Hello everyone, I'm thinking about getting a Pro account. However, I can't find anything in the FAQs about the cancellation period in case I don't want to use the Pro service anymore after a few weeks. can anyone tell me how long this is? Thank you! :)

When I create automations that use buttons I noticed that I would sometimes get messages that said “Get Updates”. It turns out the button text defaults to "Get Updates" on desktop. It seems to work fine on mobile for now so I’ll direct customers there. Is there another way to fix this? Thank you!

I use the ManyChat API to receive information about my subscribers, chats, and tag updates. While I can obtain relevant information about the subscriber, I do not receive any information about who is responsible for the chat on the ManyChat side. For example, if I want to create a deal in CRM based on conditions in ManyChat, I need to assign the same manager responsible for the chat in ManyChat to the deal in CRM. How can I resolve this? I have checked the API documentation, but there is no information related to this crucial detail. I need help!

Hey guys?I would like to know if it is possible to send a message to users when they have simply abandoned the flow within the 24 hour period.Would it be possible to identify how long a customer stopped interacting (clicking on options) and send a provocative message?I have several cases like this in our automation.I would like to capture their attention again automatically.

Bom Dia! Sou nova, ainda não entendo nada e todos os dias o Facebook me bloqueia pq eu compartilho minas postagens manualmente. Como poderia automatiza-las? Alguem poderia me indicar por onde começar? Desde já agradeço!

I am able to re-open chats but if it’s been over 7 days since our last interaction I can’t respond to them through manychat. Is that a limitation manychat has set?

Hello everyone!After thoroughly reading through all the topics on the forum, I haven't come across a similar issue to the one I'm about to present to you.I own a modeling agency, and I'd like to utilize your services, but I've encountered a significant obstacle. My idea is to create an email list of my models who have joined our Facebook group (where job postings are shared) and reach out to them via email and Messenger messages regarding the jobs. I aim to potentially reach new individuals who might have missed the Facebook group notifications and thus missed out on job opportunities, causing financial loss for both us and the models who overlooked these notifications.My question is how can I set up an automated system using your ManyChat service to create an email list in Google Sheets (which I know is easily achievable) and send a Messenger message on behalf of the Facebook Page to every individual who has subscribed to this chatbot service whenever a new job is posted? In other wor

I’m trying to get SMS up and running so I can finish the campaign I’m working on and start testing it live, but I can’t get Twilio to approve my toll free verification application. Keep getting declined because apparently I’m not doing the right thing for the opt-in workflow.I include verbiage in the Messenger opt-in step to tell them we’d send them promotional texts like I see all over the place. Apparently that’s not enough, and I need something more thorough to do it right? What exactly do I need to include/do to make it right?Thanks!

Hi all. I can’t seem to find a way to communicate with contacts via email within the Live Chat panel. I have set up email accounts within the system, and can see how to use emails as part of an Automation, but not how to make this part of the chat. Is this possible? 

Hey guys! Could anyone help me? I'm still new to manychat and there are some errors that are a mystery to me.The dynamic block is returning an error for any endpoint that I make the request. I created a webhook with just the default return for the dynamic block, and even so I keep getting an error. What could be happening?Webhook address: https://hook.us1.make.com/4cgaq1qnrf6o8be25ee3q9y3pcax5bnxI thank the help of all. Thank you very much!  

Hi everyone. I`d like to know how to connect Woocommerce with Manychat, and what kind of integrations there are between both platforms? Thanks very much,Ana 

Hello,Can we send a Automatic Messages to the DM’s received on Instagram. Long back ago I was unaware of Automatic replies, I have lots of DM’s and I have not replied, Can I send them any text to start the conversation.

Guys, please advise where to take a request from Manychat that would connect instagram. I've checked everything, I can't find it.((((

Hola buenas compañeros, tengo una duda con el seguimiento de las 24 horas. ¿Si el bot le habla al cliente a las 23 horas y el cliente responde luego del marco de las 24 horas, se activa un nuevo bloque de tiempo de 24 horas más? Gracias

HelloEvery time somebody is writing something in private on Instagram, the chat replyes with the message I create. How can I stop these?

There are two ways to integrate ManyChat with Shopify. One is through the built-in ManyChat app, and the other is via Zapier. However, in my ManyChat account, the Shopify app is not available. Has ManyChat discontinued it?

Hey there,I see that Tiktok is advertised as being linked with ManyChat, yet inside ManyChat I donn’t see how to link it.If its not a feature, can I integrated it with Pabbly webhooks and where can I find those?All help is super appreciated.Stay marvelous,