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How can i check the day of the week by the date ? also can i set date field and increase it by 7 days?

Hello,  I have set up an automation for IG where they sign up for a free challenge where they are to receive a message every day.    I noticed that the initial message was sent out and that these people have “Passed” but the message does not get delivered.    I have attached a photo so that you can see.    

Hi, first time builder here.We’re using Manychat for an HR funnel and I do not want my list selection to re-engage in automation once its triggered. Otherwise, we’ll have your CRM just blow up with notifications.Example:Asking a Y/N question or single choice from many. Responder clicks on Y or any option. Sequence activated.Now if responder re-engages with lets say N, automation starts again.How can I prevent this from happening? Once action is triggered, it should require further confirmation before continuing or re-engaging.

Hola comunidad,Hemos configurado un flujo automatizado en Zapier para que, cada vez que ingrese una nueva orden desde nuestro sitio web, el contacto del cliente se agregue a ManyChat. Sin embargo, al ejecutar la prueba, nos aparece un error relacionado con la falta de permisos para importar contactos. El mensaje de error indica lo siguiente:“Permission denied to import phone, email" error in Zapier when integrating with ManyChat means your ManyChat account lacks the necessary permissions to import phone and email data via API. You need to contact ManyChat support to request this feature be enabled.”¿Alguien ha enfrentado este problema antes? ¿Saben cómo se pueden habilitar estos permisos o si es necesario solicitarlos directamente al soporte de ManyChat?Agradezco cualquier orientación. ¡Gracias de antemano!

I am trying to clarify the user input using chatgpt but I can not find any field to store the gpt response. Does anyone know why this is? seems like a bug.   

I’m confused about “contacts” who seem to be people that I’ve chatted to in the last few weeks (even though I’ve only had a Manychat account for a week.)If people are “subscribed” can I send them a message outside of the 24 hours? If so how? (I seem to be able to send them a message on “live chat” but I don’t see how that’s better than sending them a message on IG.) Is there a “7 day cut off”? (I’ve tried to message some people and it says “the last interaction with this person was more than 7 days ago”.) In which case, what’s the point of them being a contact if I can’t contact them.Thank you!

Hi, Im building an email campaign and am having trouble using one sequence as a template to make another sequence. Sometimes when I edit one, the original also automatically edits and sometimes I don't have the option to change the “duplicates” name. What is the best why to use one sequence as a template to create another?  

I have manychat app on my phone linked already to my Instagram page, I want to upgrade to pro I was told I could only do that from my laptop, Now in linking to my Instagram page is difficult, can't find here the request to link is sent.  

Hello,I am pretty new and have around 3500 contacts now and it's only connected to my Instagram….but a lot of them are subscribed ‘unknown contacts’. What is the difference with known contacts? Is that spam? I am wondering also how a contact can be ‘unknown’ as the only way to get onto my Manychat contact list is through commenting on my reels or my stories.Hopefully someone can help me with shedding some light on this 🙏 Thank you so much in advance, Kate

E ai galera! Não achei na plataforma a informação de quantidade de contas de instagram que podem ser vinculas a cada formato de plano, e também não achei quantidade de automações que cada conta pode gerar no plano free e pago. Alguem sabe essa informação?

Hey guys, if Meta has 24hr rule, when or how can we use the delay if more than 24hrs? We can set the delays for days but can’t send message outside the 24hr rule. 

Please watch this loom video:  

I am very new to all this, so please be patient with me. I go live three nights a week and do a project. I have a flow built that connects to my website and a cartlink to the products featured in the live.  I use a keyword trigger to generate a message.  I have a different cartlink every night.  How do I duplicate my flow from night to night where all I have to do is change my keyword and cartlink?  I hope that makes sense.  

Hi,I would like to personalize automated replies (Hi [Instagram profile name], great to hear from you), but so far I could only insert [Instagram user name].  Can somebody tell me how to insert [Instagram profile name]? Really appreciate it. 

Hey everyone,I'm trying to automate two tasks in ManyChat that seem pretty straightforward, but I'm running into challenges. I’d really appreciate your help!1️⃣ Automate Follow-Up & Close ConversationWhen a conversation is opened, an agent sends a message to the customer. If the customer doesn’t respond within X minutes, send an automated follow-up message. If there’s still no response, automatically close the conversation. What’s the best way to set this up in ManyChat?2️⃣ Assign Conversations to Agents Based on Time & DayI want to automatically assign conversations to different agents based on specific timeframes. Example: Monday–Thursday, 09:00–11:00 → Assign to Agent X All other times → Assign to Agent Y Is there a built-in way to do this, or do I need an external workaround (like Make.com)?Would love any guidance or best practices! Thanks in advance for your help. 😊

Boa tarde, necessito da vossa ajuda.Estou ainda a aprender a usar o Manychat para poder conectar através do WhatsApp ao FB e poder assim responder aos Leads.Tenho um numero que comprei na Twilio para usar, no entanto tenho uma duvida:Quando criamos o perfil do FB e do Instagram pomos o nosso numero de telefone. Este numero que é o profissional e tem WA BUsiness não se deve de usar com o Manychat, porque apaga a conta. Mas a minha pergunta e duvida é se tenho de eliminar o meu numero da página do FB, para que não haja dois numeros?Quando entro no Manychat entro com o facebook, ao configuar o WA ele pergunta se quero utilizar o meu numero ou usar numero novo. Se puser o meu numero, qual o numero que ele vai usar? O que está conectado com a Twilio?Obrigada pela ajuda.Paula

Preciso enviar vários links de um vídeo de provador de roupas. Tipo 4 links de uma vez de todo o look que usei. Não quero usar botão, quero enviar direto informando os links e cupom, como faço?

Olá, por favor, gostaria de saber se após as novas regras do Meta em caso de vendas para e-commerce, ainda aposso utilizar o link para a página do produto, ou preciso enviar o cliente para WhatsApp para realizar a venda.Fala-se muito sobe punições que estão sendo aplicadas pelo Meta ao utilizar link direto para página do produtoJá procurei saber sobre o assunto, mas as informações parecem que ainda estão desencontradas, ou melhor, cada um fala uma coisaPor favor, gostaria de saber a opinião da comunidadeObrigado

Recientemente he estado tratando de crear una automatización con Make que mande un ChatBot de Manychat a los clientes potenciales que rellenen un formulario de un anuncio de clientes potenciales en Facebook.  El problema es que en la plataforma me aparece que se ha mandado la automatización al nuevo lead pero, cuando voy a la plataforma de Manychat, no me aparece ninguna conversación iniciada, y, cuando voy a los subscriptores que se agregaron mediante la API de Manychat en Make, no me permite mandarles la automatización.Mi pregunta es ¿cuál puede ser el error por el cual no se manda la automatización en automático?.

 Howdy, y’all. Can anyone help me figure out how to stop this from happening? I am trying to get a single user’s information to be collected in a single row. I’ve tried both Insert Row and Update Row, and all of my Fields are named appropriately (I believe). Can anyone show me a simple walkthrough? I’m new to using ManyChat, and I likely need to have my hand held through this. Additionally, any idea why the “Worker Experience” column will never show any input data? Perhaps this is a symptom of the same issue affecting this creation of a new row for each user input; but again, I am not sure. Thank you in advance! Isaac

Hello,I need to get user.id, but I don't have options for selection in my automation. I need for an automation that process with visitor id.

Hi everyone,I'm trying to set up an automation where users download a free guide from my Wix website. Once they submit the form, I want to send them the guide via email and initiate a WhatsApp message sequence in ManyChat.I'm using Zapier to connect Wix Forms → Formatter (to split name) → ManyChat (Create Subscriber). However, I'm getting the following error in Zapier:"Failed to create a subscriber in ManyChat. Error from halted execution: Permission denied to import phone, email. Please contact support to enable this feature."I have already submitted a ticket to support, but has anyone encountered this issue before? Do I need to enable a specific setting in ManyChat, or is there an approval process for importing phone numbers and emails?Any help or insights would be greatly appreciated!Thanks in advance! 

Estou com um pequeno desafio no ManyChat e gostaria da ajuda de vocês. Tenho um modelo planejado, mas estou enfrentando dificuldades para adicionar esse modelo dentro do fluxo para ser a primeira mensagem de boas-vindas dentro do fluxo. Não consigo encontrar a opção de modelo na área de ajuda.Preciso incluir essa mensagem para novos clientes que chegam através das propagandas do Facebook. Alguém já passou por isso e pode me orientar sobre como inserir a mensagem de boas-vindas no fluxo?aonde eu vou para coloca template, ?não achei dentro do meu fluxo essa parte, aonde ensina no many chat, por favor me ensina com detalhe preciso de ajuda,passo a passo Estou com um pequeno desafio no ManyChat e gostaria da ajuda de vocês. Tenho um modelo planejado, mas estou enfrentando dificuldades para adicionar esse modelo dentro do fluxo para ser a primeira mensagem de boas-vindas dentro do fluxo. Não consigo encontrar a opção de modelo na área de ajuda.Preciso incluir essa mensagem para novos client

Hi everyone,I'm facing an issue with list buttons not displaying custom user field values correctly. Here’s the problem:I successfully assign a value to a custom user field using the API. When I print the field inside a text message, it displays correctly.However, in list buttons, it only shows the field ID (e.g., {{cuf_12345678}} instead of the actual value) in WhatsApp.Has anyone encountered this issue before? Is there a workaround to make list buttons properly recognize the user field values?Thanks in advance!  

Please give me some Facebook fanpages that have chatbot powered by Manychat AI, ideally in Education sector with the aim to collect leads interested in taking a course and the language used in chat is either Vietnamese or English. I’ve read the introduction of Manychat AI and would like to know how it unfolds in real life example. I will act as a customer of such fan pages and have a chat with it.If you know or do create such fan pages using Manychat AI, I would love to hear your experience on using Manychat AI. For example, is it better to use a whole AI chatbot of another provider (that is powered by either ChatGPT or Gemini or else and get trained on product knowledge to chat like as close to a human as possible) or to utilize Manychat AI to build scripted flow?