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ManyChat is triggering the WhatsApp flow, but the flow is not appearing on WhatsApp. However, I can see the flow messages in the ManyChat inbox.A popup appears on ManyChat saying, "WhatsApp was turned off."

Hello! We’ve received 3 days block for dm from the Instagram because of broadcasting. If your service is approved by Meta, why did it happen? If it’s because of the new rules of Meta, may be there’s a list of recommendation from you which we’ve missed and which will help us not to get blocked?

PLEASE HELP ME! LOL - I use Flodesk and have an entire seperate workflow over there that i love and that works well so I don’t care to use the email in here. Unless someone can change my mind otherwise. lol 

Hey!I have contacts that are attached to different channels such as Messenger or SMS.I want to update the contact person on the WhatsApp channel, but I don't see an option to opt-in to the WhatsApp channel, only Opt-out.What am I missing?By the way, I also tried to update the contact via API but without success.

Hola, tengo una consulta, Manychat me cobra por utilizar las plantillas del mensaje desde el chat en vivo? 

Estoy intentado desde ayer en la noche hasta ahorita en la mañana el 09/03/25 hasta 10/03/25 a las 9:21 y no me a querido enviar la automatización a las personas, que tengo que hacer, yo tengo la prueba de 14 dias de pro gratis, será por eso, alguien me puede ayudar por favor. Muchas Gracias.

I’m starting the WhatsApp conversations sending a flow to subscribers. That flow is sending a template message.The problem is when I enter the Live Chat, I don’t see any conversation started, and I can’t review what the users responded. Is there a workaround for that? Thank you.

We are working with a city to implement a chatbot for WhatsApp, Instagram, Facebook, and their website. The bot should not only provide information but also allow users to fill out forms directly within the chat.We need a centralized platform to manage these forms, which the bot can trigger based on user requests. For example, if someone wants to apply for a fishing license, the bot should open the relevant form within the chat, the user fills it out, submits it, and the city receives the data for further processing. The key requirement is that users stay within the platform (WhatsApp, Instagram, etc.) rather than being redirected to an external form like Typeform. Now as far as the knowledge system goes this can easily be integrated into the flow I suppose. We need to find a way to sync their database with a vector database like supabase or Pinecone but that I guess can easily be integrated. But regarding the rest: Can Manychat fulfill this?Thanks in advance and greetings from Germany

Hi, I'm setting up an email marketing campaign using sequences, but I'm confused about how the timing works. I understand the "schedule" feature, which lets me specify when emails are sent. However, when I add a new sequence message (e.g., "Sequence Message 2"), it's asking me to set a trigger for when the message should be sent. I thought the schedule already controlled this, so I’m not sure what to do. Can you clarify how to set this up correctly? I dont want the “when” trigger box to be there but it cant be deleted?   

Hi, Im trying to set up an email marketing campaign using sequences (i think thats where i should be doing it). I understand the “schedule” feature well- using this to schedule when emails are sent out. The problem is every time im adding a new “sequence message” ie- “sequence message 2”, it asks me to set a trigger for “WHEN” the message is sent. I dont know how to set this up because i thought that the “schedule” option already alows me to spcify when the email is being sent out.  Thanks for the help in advance.  

Hey,Does anyone know how to display an array (text type) as buttons in Telegram?For example, this is the response I receive:I managed to save all the curtains in the contact's database, and so far, everything is working great.Now, I want to give the user a button in Telegram for "Green Curtain" and another button for "blue curtain" (this should dynamically change based on the received response).Does anyone know a way to do this? { "status": "success", "response": { "curtains": [ "Green curtains", "blue curtains" ] } }

I changed my Facebook passwords a few days ago. After that my automations stopped working. I refreshed permissions. They appear to be alive, but none are working. I signed out, signed in disabled and enabled still not working.

AQUI ESTA DANDO GATILHO DESABILITADO E NAO CONSIGO HABILITAR POR NAO SER O PRO. USO O FREE E SEMPRE CONSEGUI FAZER A AUTOMAÇÃO DESEJADA NAO ALCANCEI O NUMERO DE 1000 CONTATOS (NEM PERTO DISSO) PRECISO DE AJUDA!

I need Help setting up  SPF, DKIM, DMARC for email campaign deliverability. My emails is through GoDaddy but DNS is managed through squarespace. How do I do this?  Ive already set up SPF as best I can But am not sure if its even right.  Thank you in advance!

Currently payment is handled manually by giving out different payment options (CashApp, PayPal, Venmo) but i want bot sends a Stripe payment link for the selected service. Once the user completes payment, Stripe automatically confirms the transaction. The bot notifies the team and moves the client forward to scheduling.How can i achieve this? 

Hola, quería saber si hay forma de cambiar la URL mcQue aparece cuando pongo un link por ejemplo de un Google docs Ya que estoy pagando un servicio me debería dejar poner una URL personal

Olá, estava nos dias gratuitos do manychat, não tinha achado logo o lugar para cancelar e foi feito a compra no meu cartão.  Como cancelar e receber o estorno?Agradeço!

I am integrating ManyChat with Make.com and using the "Make an Action" module to update an Array-type Custom Field . However, I am unsure about the correct data format to pass into the field.Here’s my scenario:I retrieve multiple order IDs for a subscriber. I need to store them in an Array-type Custom Field using the "Make an Action" module in ManyChat. When I pass the values as a comma-separated string or a JSON array, I get an error.Could you please clarify:✅ What is the expected data format for an array in the "Make an Action" module?✅ Does ManyChat require a stringified JSON array (e.g., "[\"#1133\", \"#1053\"]"), or does it automatically parse a comma-separated string?✅ Are there any additional settings or steps required to store multiple values correctly in an Array-type CUF?I appreciate your guidance on this and look forward to your response!

Estou com esse problema, após estarem aprovados, não são enviados para todos. 173 foram aprovados, mas somente 42 foram enviados! Alguém sabe o motivo? Já fiz várias vezes e sempre envia menos do que os que deveriam!  

I have used manychat with instagram, setting a condition to send specific messages only to the followers, and it was highly successful to boost followers.I’m trying to do the same with Facebook Page, however FB page doesn’t have condition to check following status. Am I right or am I not finding it correctly?

Não estou conseguindo entrar no manychat pelo computador. Eu coloco entrar com o Facebook e ai ele ja fala que entrei recentemente e para continuar. Mas ai aparece Falha na Autenticação e não entrar. O que fazer?

Hi,Is there a way to validate the number the contact entered on the Data Collection block?I want to allow a range of 1 - 10.

Oi, pessoal!Estou enfrentando um problema ao tentar criar novos templates wpp api oficial no ManyChat em Português (BR). Recebo uma mensagem informando que o idioma está sendo excluído e que não posso adicionar novos conteúdos até que a exclusão seja concluída, o que pode levar até 4 semanas.Alguém mais está passando por isso? Há alguma solução alternativa além de esperar ou usar outro idioma temporariamente?Agradeço qualquer ajuda!

Hi everyone!I'm facing an issue when trying to create new WhatsApp API official templates on ManyChat in Portuguese (BR). I get a message saying that the language is being deleted and that I can't add new content until the deletion process is completed, which may take up to 4 weeks.Is anyone else experiencing this? Is there any alternative solution besides waiting or using another language temporarily?I appreciate any help! 

HI,I signed up for manychat two days ago for the free version. I only have 2 people sign up although about 20 contacts. Apologies if I read it wrong, but I thought the FREE version you could have up to 1,000 contacts before it upscaled to paid? My automations were working but not with the ones I set up a couple of days ago despite working on the test. I cannot opt them ON. Can someone please advise. Thank you in advance