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ManuelTc
ManuelTc
asked in Preguntas y Respuestas
Varias cuentas de FB y IG en una cuenta de Manychat

Hola.  Tengo varios proyectos con sus cuentas de FB y sus respectivas cuentas de Instagram.  Puedo conectar a una sola cuenta de Manychat varias cuentas de FB y varias cuentas de IG?

4877
Gustavo Boregio
rodrigo_silvano
rodrigo_silvanoManychat Community Moderator
asked in General Q&A
How to set "time" instead date/time

Hello!I’m building a flow for my audience to talk with chatGPT but I only want them to be able to ask 2 questions per 24 hours. Up to this point the flow is set up, my issue is that I can only set up date/time and not only time. My goal is for when the user tries to ask a question that 24 hour window I can reply within that timeframe. Is someone able to help me with this? 

902
rodrigo_silvano
Stephpolished
StephpolishedUp-and-Comer
asked in General Q&A
follow up DM after initial message

I already posted a video last night for an email type giveaway. I created the automation where they comment a word and I send them the link to enter their email to their DM. the email link stopped working for about an hour last night due to the number of responses and I’d like to send a follow up DM to everyone who has commented with the link again in case they had trouble. is it possible to add this to my flow that’s already been published and the follow up will be sent to everyone and not just new entries? thanks!

13411
Fabio Gaulke
qltjanbert
qltjanbertChannel Explorer
asked in General Q&A
Gallery cards (Expand Subtitle)

Hey guys, I wanted to ask if it’s possible for the gallery cards to expand or modal like to show more of the subtitle. This would be useful for product marketing, as it helps clients learn more about the products. If we only use a button like 'View Product,' it might disrupt the conversation, forcing clients to backtrack and read again.  Thanks...

191
Gustavo Boregio
Tino Mossu
Tino Mossu
asked in Preguntas y Respuestas
Default Reply Whatsapp custom fild

Hola Chatbotero/as, tengo una pregunta puntual, me gustaria captar todo el copy de alguien en una variable cuando envia un mensaje en el default replay de whatsapp… Se que tambien se puede hacer, palabra clave, configurar con condicion, y ejecturar accion, pero el texto de entrada me gustaria tenerlo en un campo de usuario!!! Me gustaria tener respuestas!!

381
Gustavo Boregio
adrchen
adrchenUp-and-Comer
asked in General Q&A
Current time based greeting (condition) not working

I’m trying to make time based greetings, but for some reason they aren’t triggering. Don’t see where could be the error in the logic? I know that Sunday is missing in the screenshot. 

711
Gustavo Boregio
Maveric1289
Maveric1289Up-and-Comer
asked in General Q&A
Help Needed with Folio Number Assignment in ManyChat

Hi everyone,I'm currently working on an automation in ManyChat to handle labor complaints, and I need some assistance with setting up a unique folio number system. Here’s what I’m trying to achieve:Initial Setup: I want to start the folio number at 1000. Incrementing Folio Number: Each time a user submits a complaint, I want the folio number to increment by 1 and return this folio number to the people sent the complain.If anyone has experience with this or can guide me through the exact steps to set this up, I would greatly appreciate your help!Thank you!

333
Maveric1289
JesusDeLaCruz
JesusDeLaCruz
asked in General Q&A
ManyChat Account Hacked

Hi, my Facebook account, where I have my ManyChat connected, was just hacked. Does anyone know how I can disconnect the account or contact ManyChat support?

361
Gustavo Boregio
conde
condeUp-and-Comer
asked in Perguntas e respostas
fluxo iniciando no meio da conversa

turma, tenho um fluxo que inicia a patir do click em um link, esse é seu gatilho. mas se durante essa conversa o usuário digita algo o manychat está iniciando o fluxo de respota padrão, dando boas vindas, e isso gera uma confusão como pausar os demais fluxos durante a execução de um fluxo? ou tem uma saída melhor?

602
conde
milanicolini
milanicoliniUp-and-Comer
asked in Perguntas e respostas
Conexão com o Instagram perdida

Olá...alguém sabe como resolver?Abri agora o meu Manychat e apareceu uma mensagem dizendo que a conexão com o Instagram foi perdida e e necessário atualizar as permissões. Porém quando eu clico no link aparece a seguinte mensagem de erro: {"error_type": "OAuthException", "code": 400, "error_message": "Your activity off Meta technologies is currently turned off for this application."} Alguém sabe como resolver?

3125
cavagnaro
S
silicudaChat Surfer
asked in General Q&A
What is the Facebook: Get Updates opt in button Automation in Sequence?

I am wondering, when I create an automation flow.  What is the ACTION that is the same as someone pressing GET UPDATES they subscribe to my bot? Thanks!

513
Gustavo Boregio
pasakornc
pasakornc
asked in General Q&A
Pause automation when answering from external apps ?

Hi, I encounter the automation keep answering while a live agent (which answering on mobile app, facebook business suit) are talking to a customer. Is there any possible way to pause an automation while live agent is talking to a customer on an external app ? Thank you!

411
Fabio Gaulke
Alex Santos
Alex Santos
asked in Perguntas e respostas
Valor mensal diferente do valor anunciado

Olá. O valor do plano mensal do PRO é 15$ mas ele cobra 25$. Alguém sabe o motivo?

1211
Fabio Gaulke
Warley
Warley
asked in Perguntas e respostas
Como faz para colocar meu numero original e não esse criado aleatoriamente

Eu fiz assinatura trial pra fazer um teste, estou meio perdido.1- A conta está ativa, ok, mas queria vê se conseguira colocar meu numero original e não esse numero que foi gerado automaticamente. 2- A outra pergunta, o catilho acontece quando o numero do whatsapp é acionando, exemplo a pessoa entra em contato e automaticamente inicia a interação?3- Pode misturar dois tipos de comunicação, exemplo os fluxos confeccionais mais IA para atender

251
Gustavo Boregio
dvlana
dvlanaUp-and-Comer
asked in General Q&A
is_ig_account_follower doesnt work

is_ig_account_follower returns nothing, it seems it doesnt work a.k.a doesnt get data. Any work around or some update on this?

887
dvlana
gmazetto
gmazettoChat Surfer
asked in General Q&A
Has anyone experienced WhatsApp disconnection on Manychat without any notice?

Hi everyone, has anyone else faced this issue? Due to an unauthorized payment for my Manychat subscription, my WhatsApp stopped working, and I didn't receive any notification. I wasn’t informed about the payment problem, nor was I notified that my WhatsApp had been disconnected. The only email I got was from Stripe, letting me know about the payment issue, but I missed it because it was Sunday. As a result, my WhatsApp was disconnected for four days (from Sunday to Wednesday), and I didn’t receive a single alert from Manychat regarding this. I find this situation really frustrating. Has anyone experienced something similar? How did you resolve it?

452
gmazetto
Dimedocs
DimedocsUp-and-Comer
asked in General Q&A
Many chat is not allowed me to connect my Instagram page

HiMany chat is not allowed me to connect my Instagram page

413
Aafia Umair
TABMan
TABManUp-and-Comer
asked in General Q&A
"Skip" Button Not showing Up When User Input Type "Email" is Being Used

“Skip” button, to surpass or skip a user input (I’m specifically setting up an email type - email collection block), does not show up when testing or previewing, or even set live.Why doesn't a “Skip” option or button show up on this “Email” type user input block, especially if I have the “Skip Button Text” set to “No thanks” or “Skip”?

1213
Aafia Umair
Sacred_Ancestry
Sacred_Ancestry
asked in General Q&A
Using Segments on Instagram

Hi,I have some questions around groups of contacts on IG that have been tagged and segmented. I have a list that of users that have been tagged and segmented on IG and I would like to know: How do I message that group specifically? What options do I have to stay in touch with them?  I saw something about Broadcasts but there seems to be no way on my dash to set them up and anything on YouTube seems outdated? What ways are there to promote a course or product to a set of tagged contacts or a segment?  Thank you,Torie

241
Gustavo Boregio
AGF2007
AGF2007
asked in General Q&A
NUMBER CHANGE

Hello, I need help with my whatsapp account my number changed and Im trying to add the new one to my manychat account, but I cant.Please help 

771
Gustavo Boregio
aliso
alisoUp-and-Comer
asked in General Q&A
instagram channel broadcast

hias you know instagram has a Channel for any page to broadcast to your usersso can manychat connect to broadcast so we can also automate the Channel posts or interact with users? 

691
Gustavo Boregio
lihorang
lihorang
asked in General Q&A
my facebook account has blocked and disconneted instagram

 my instagram ID - lihorangmy facebook ID - nickcind@naver.com plz solve the problem

271
Gustavo Boregio
amyahlom334
amyahlom334
asked in General Q&A
Contact for testing

Hi there!I’m trying to create an external request to make.com, and there is a field “contact for testing” .Whatever I do there are no users defined… What should I do?  

751
Fabio Gaulke
vagabondceo
vagabondceoUp-and-Comer
asked in General Q&A
Instagram quick reply not shown to all users

We’re experiencing an issue with an automation that contains both messages with buttons, and with quick replies.Some users are able to view and click the buttons, but when they receive a message with a quick reply, they see the message but not the quick reply (hence they can’t click it).All these people are using the official Instagram app.Has this ever happened to anyone here?

40910
Fabio Gaulke
mafecita01
mafecita01
asked in General Q&A
2 INSTAGRAM ACCOUNTS

Hi everyone, I’m new to many chat and I have an important question. I just tried the automatic DM after a comment left on my post and works perfectly. I now want to use it for another of my accounts, do I have to pay TWO pro subscriptions for this? I added my other account but still say is on the free version and doesn’t allow me to add the comment-DM option. 

571
Fabio Gaulke
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