Solved

Estou fazendo uma automação simples no Whatsapp. Logo na primeira etapa, coloquei uma mensagem dizendo que para prosseguir precisarei dos dados do cliente, e coloquei um botão de OK, como forma de consentimento para o recolhimento desses dados.Porém, volta e meia acontece do lead desistir, e quero configurar uma automação para caso o lead não clique no botão em 15 minutos por exemplo, que seja mandada outra mensagem. Como faço isso?Pensei em usar a ferramenta de atraso inteligente no “próximo passo” do texto com o botão de OK, mas independente da pessoa ter clicado no botão, ele manda, então não irá funcionar.O que posso fazer?

Hello! I have been struggling to get Manychat data to pull into Zapier and am just not sure what to do next. Here is a quick Loom walking you through an example of how I have Manychat set up and the data that I’m trying to collect and then the errored runs on Zapier. I know that there is a disconnect and I can’t seem to figure it out! Thank you so much in advance!  

My auto reply was working and I made sure to change up the replies to comments. I have a lot of viral posts currently and perhaps thats why instagram flagged the auto reply somehow? my auto dms are still working.

Can anyone advise the best way to connect Manychat to Klaviyo?I don’t really want to use the native MC connection as I understand it’s not working properly, reading other threads in here.The client uses Make.But there only seems to be options for Create Profile or Update Profile, two separate options, within the Klaviyo connection to add them to a list.If I Create Profile, I get an error if the email already exists within Klaviyo - and if I use Update Profile, I get an error if the subscriber is new and they don’t already exist.Can anyone shed any light for me? Thx

Hi everyone, I have an old chatbot that is probably 8 years old. I stopped using facebook but i did not delete the chatbot. I have recently decided to use facebook for work purposes and I realised the chatbot is still active. It doesn’t come in my automation list with messenger. Can someone advise me on what to doThanks  

I have a CRM and want to send an automation, when a new contact in the crm is created. In manychat there is no starting trigger for to intialize a trigger to start flow. How i can start the automation flow when any lead comes into our crm?Thank you!

Bom dia, eu pesquisei um pouco na documentação do Manychat e fiquei com uma dúvida relacionada a implementação do módulo “Atraso Inteligente”.Eu gostaria que meu grupo de contatos fossem enviado em intervalos de tempo e fiquei na dúvida se poderia utilizar esse módulo para esta ação.Por exemplo eu tenho 100 contatos e queria saber se ao invés de disparar para os 100 de uma vez, eu conseguiria disparar para 20 contatos e depois de alguns segundos disparar para mais 20 e assim sucessivamente até finalizar a lista.

This is not working, I cannot see the preview. Am I doing something wrong ? 

Is it possible to schedule Messenger broadcast via some external tool/interface that will allow us to automate or do scheduling in bulk? Manual interface is not very effective

When I use the Trigger Zap Action, the field for Event Type does not automatically pop up and there is no other way to edit/add the event type. Any ideas to fix this??

hi guys. i ve been losing my hours trying to understand why manychat is giving me the error above when creating a simple automation with chatgpt. when i access openai platform to check the usage (on both my accounts) they are 0/5$ and 0/18$ with zero tasks and zero requests. i understood i need paid plans or to add credit for this process to use, but there are also a couple of free tries, right? i didn’t use anything and still get that error. anyone help? thanks! 

We are using Manychat for Meta-ads on Instagram. Is there a way to generate a report of what automations are performing better so we can adjust our strategy?  

 After a user subscribes a coaching service on Manychat/Whatsapp, I want to send him a flow for asking few things and add this data to1) Manychat user field2) Gsheet.What about location?I mean what happens IE if 1 user type Rome, and another one ROMA and a third one RM?How can I filter them in Gsheet and trigger an action FOR PEOPLE THAT LIVE IN ROME ONLY if Rome, ROMA and RM are all different?Thanks in advance!

Alguem sabe onde tem um tutorial passo-a-passo de como configurar a API oficial do Whatsapp pra conseguir se conectar no Manychat?JA tenho a BM aprovada, mas não encontrei no youtube algo que pudesse seguir passo-a-passo que desse certo

Como eu crio uma automação não onde eu espero uma resposta do cliente ( qualquer mensagem ) pra poder continuar o fluxo 

Boa tarde, como faço para cancelar a conta?  

Hello, I had purchased a one-month subscription which has now ended, and I want to renew it.However, the system is showing a high price and also showing that I have an outstanding balance.During this past month, I used various features of ManyChat such as the AI assistant, live chat, smart messaging, and different automations.Why am I being asked to pay a debt?

I can't bring the tag to google sheets. what can I do?

Is there a way to connect ManyChat's integrated WhatsApp API when creating a Facebook ad? So that messages from the ad reach that WhatsApp API?

Conectei meu WhatsApp mas o Manychat diz que minha conta foi bloqueada pela Meta. Já resolvi a pendencia com eles mas o status não atualiza por aqui, alguém sabe o que posso fazer?

Hey, there! My client does a lot of automations linked to different Amazon lists/amazon store, blog posts, etc. Is it best to have one automation for many/all posts related to that category or an automation for each different one? How are you guys doing this? 

Olá, não consigo realizar a compra do plano pró, al tentar finalizar, diz que o CPF está errado, dias atrás eu conectei o mesmo cartão a uma outra conta teste, porem eu exclui ela, pode ter algum vinculo ou não?

I’ve integrated Manychat to my Hubspot account, and when I attempt to use the form submission feature, manychat is limited to only 20 forms in the drop down. Using the formId works as a look up, but nothing more. I’m afraid this is an integration limitation and is insufficient. Anyone find any workarounds?

I'm trying to figure out the best way to manage tags within Manychat. Specifically, I want to store multiple tags inside a custom fields.Has anyone successfully done this? If so, could you share your methods or any workarounds you've found? I'm looking for tips on how to structure the data, add/remove individual tags from the custom field, and potentially use that data for segmentation or conditional flows.Any advice or examples would be greatly appreciated! Thanks in advance!

Hi everyone, I'm trying to set up my telegram bot with manychat so that it takes the clickid + utm parameters from the landing page promoted on meta ads to make sure that it passes them to a second telegram bot always made with manychat and that the latter generates custom affiliate links with the parameters that I need for tracking every time a user arriving from the ads clicks on it.I need this to be able to track the conversions assigned to the clickid and to be able to optimize the campaigns since telegram does not support native tracking on the platform.Thanks in advance to anyone who will help me